??!

4 questions from our users

Shery S.

Shery S.asked

Can I find it in Egypt?

1 answer
Philips
Philips S.Philips

Hi, Shery. Thank you for your interest in the Airfryer. Unfortunately, this specific model is currently not available in Egypt. However, we do have other models available there. If you click on the link below, you'll be taken to the website where you can find an overview of all the different models. We hope this information was helpful, but do let us know if there is anything else you would like to know. We're always happy to help.

https://www.philips.com.eg/c-m-ho/cooking/airfryer/all#filters=AIRFRYER_SU

Kind regards,
The Philips Australia Team.




Miriana Y.

Miriana Y.asked

Hi, I just purchased a HD9861 a week ago, I been use it few times. Day before yesterday when I turn it on only the fan is working but not the heating element. Yesterday before I send it back to the shop, I try to turn it on and it back to normal, but this morning the same problem happened again. Would you please let me know due to any reason the heating element was not warm up but the fan is working.

2 answers
Fired Up
Fired Up

Ring the company

Philips
Philips S.Philips

Hi, Miriana. Thank you for reaching out about this. As Fred already recommended, we think it is best to get in touch with our customer support. For Australia via 1300 363 391 from Mondays to Saturdays: 7:00 am - 7:00 pm EST. For New Zealand 0800 658 224 from Mondays to Saturdays: 9:00 am - 9:00 pm. Alternatively, you can reach out via social media . We hope to hear from you.

Kind regards,
The Philips Australia Team




M.J. Vloeijberghs

M.J. Vloeijberghsasked

Do you send this Airfryer to the Netherlands?

1 answer
Philips
Philips S.Philips

Hello there,

Thanks for being interested in our AirFryers. You can order this appliance easily from the online shop of Philips Netherlands. If you have any other questions or something is not clear, please feel free to reach out to our team. You can contact us on 1300 363 391 (AU) or 0800 658 224 (NZ) for assistance. Our colleagues will be able to help you further.

Kind regards,
The Philips Australia Team


Mons

Monsasked

Hi, currently comparing Phillips airfryers. Whats the difference between HD9650/93 Airfryer XXL Digital and HD9742/93 Airfryer Twin Turbostar Digital and Hd9240/90 - Philips Xl ???
Much difference in size? What else is different? Thankyou!!

1 answer
Philips
Philips S.Philips

Hi there, thanks for asking. We kindly advise to follow this link for more info;

https://www.philips.com.au/etc/philips/b2c/compareproducts.html?locale=en_AU&catalog=CONSUMER&ctn=HD9650/93,HD9742/93,HD9240/90

Hope this helps!

Kind regards,
The Philips Australia Team


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