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Philips Sonicare AirFloss Ultra HX8340
RonSydney, NSW
- 2 reviews
Good flosser. Very poor reliability.
I bought the Philips flosser on the advice of my dentist and it does a good job at flossing between teeth. However the first one failed after 6 months. It was replaced by the agent but then the second one failed after a year. So cannot recommend it due to poor reliability.
Purchased in May 2021.
1 comment
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JoanneSydney
Sonicare Airfloss Ultra review
I have been using the Phillips Sonicare Airflosser for approximately 6 weeks. It is easy to use, the battery life is excellent and is a great accessory for dental hygiene when used in conjunction with floss, manual and electronic brushing.
1 comment
Philips S.Philips
Hi there, Joanne. We're very glad to hear this and thanks for sharing! :)
Kind regards,
The Philips Australia Team
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- Sonicare AirFloss Ultra HX8340
- Verified purchase
AirFloss review
It is an overall acceptable product. Good for the tooth cleaning. I am using it after the electronic toothbrush and I think these two products can work good well each other.
1 comment
Philips S.Philips
Hi Charles,
Thanks for letting us know. We're happy to see you love your Airfloss. It's our aim to help improve your dental health, so it's great to know this has been the case. ... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Philips Sonicare AirFloss Ultra HX8340 compares to other Electric Toothbrushes & Flossers
Know better, choose better.
- Sonicare AirFloss Ultra HX8340
- Verified purchase
good product
It was recommended by my dentist to maintain a good oral health and cleanses.
I like the colour of my air floss. It is a good company with my Philips toothbrush.
It lasts around 1-2 weeks for a charge.
1 comment
Philips S.Philips
Thanks a lot for sharing your thoughts on the Airfloss here with us. It's good to hear you like the colour. We hope you're happy with the results as well. :-)
Kind regards,... Read more
The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
This is great!
it works very fast and efficiently. I like this product. one charge can use for 10 times almostly. but it is better to use with toothbrush together to get more result.
1 comment
Philips S.Philips
Hi Ben,
we're happy to hear you like using the Airfloss. We also think that using the Airfloss in combination with one of our toothbrushes enhances the experience. Thanks for sharing! :)
... Read more
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- Sonicare AirFloss Ultra HX8340
- Verified purchase
Easy to use everyday flossing
Philips Sonicare AirFloss Ultra is very easy to use and the battery lasts long. The setting allows 1 to 3 bursts of water to adjust to your needs. Regular use would be beneficial to overall dental health, however, a more thorough flossing should be done with a conventional floss as the water stream is often not powerful enough to remove stubborn residuals.
1 comment
Philips S.Philips
Hey Ivan,
thanks so much for sharing your experiences here with us. Great to hear the Airfloss has been a good addition to your dental care routine. Take care and all the best!... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Anna GAU
Fast flossing.
I have always been a big fan of Philips Sonicare. This is my second device in 5 years. However, I find this new product less effective as the previous one. The strength is not very strong. But it's still good, it makes flossing easier, and my teeth super clean.
1 comment
Philips S.Philips
Hi there,
Thanks for submitting your positive review. We're glad to hear that you're happy with the overall results. You mentioned that the strength is not very strong. You can reach out to us throug... Read more
h our social media channels (Facebook or Twitter) to see what can be done.Similar opinion? Write a review on ieatwords.com.au!
Wayne CMelbourne
- 10 reviews
- Sonicare AirFloss Ultra HX8340
- Verified purchase
Perfect oral hygiene
Great item if you find manual flossing difficult. Really cleans between teeth. So fast and easy to use for a total clean mouth. Come with a return guarantee if you're not happy with the product. I'm delighted with mine!
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ElizabethMalabar
- 2 reviews
Excellent Flosser
I use my Philips Airfloss every evening, it makes my mouth, teeth and gums feel very clean and fresh. Although you can use mouthwash I myself only use tap water. The charge lasts well over a couple of weeks. Excellent product.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Philips Sonicare AirFloss Ultra HX8340 compares to other Electric Toothbrushes & Flossers
Know better, choose better.
- Sonicare AirFloss Ultra HX8340
- Verified purchase
Great, when it works!!! Should be withdrawn from sale because of design flaw.
The Philips AirFloss Ultra (Model HX8430) is great when it works. However I have now had 3 replacements in 5 months with the latest one stopping working with the exact same fault as the others. Now the 4th one has stopped working.
Whilst they are eventually replaced after they send you a prepaid return envelope the 2-3 week turn around for a replacement is unacceptable, with no explanation as the what the fault is or what Philips are doing to rectify it.
They must have a design flaw if they stop working with every one having the same fault af...Read more
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Mark KSydney
- Sonicare AirFloss Ultra HX8340
- Verified purchase
Four replacements in 4 months
When the Sonicare AirFloss works its great, I am on to my fourth replacement in 4 months, same problem it just stops. Philips say the failure rates are within the acceptable failure range! Acceptable to who? "we are selling lots of these, there is definitely no product problem, you are unlucky" ......... from the reviews I am reading there are a lot of "unlucky" AirFloss customers, very bad for the Philips brand.
1 comment
Philips S.Philips
Hello Mark, we're sorry to hear about the difficulties you have experienced. We like to get in touch and see if there is still something that we can do for you. Please send us a message on Facebook/Tw... Read more
itter or contact us here: http://www.philips.com.au/content/B2C/en_AU/support-home/support-contact-page.html Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
3rd replacement -FAIL
Model hx8340. Each airflosser works for 3-6 months then just beeps. There must be something wrong as it keeps happening. I only use water. Charge it when it requires. They have all been replaced under warranty. Might need to consider a different brand
1 comment
Philips S.Philips
Thanks for the review!
We're sorry to hear that your AirFloss experience hasn't been without any hassles, Lea. If your 3rd replacement has failed we'd still like to encourage you to reach out to our... Read more
customer service, perhaps they'll be able to help you out still. You could reach us on 1300 363 391 if you're located in Australia. Otherwise please find your local Sonicare team through http://philips.com/support/.Similar opinion? Write a review on ieatwords.com.au!
adaptationBroulee
- 6 reviews
- 5 likes
great product - customer service really helpful if it breaks
I was gifted the Sonic Airfloss HX8340 as a christmas present in Dec 2016 in Tassie. Great product - works really well but after getting back to NSW 6 weeks later it just stopped expelling air and water and made a single extended beep, depressing the button sounded like it was blocked. I didn't have the packaging and only had the receipt. I contacted Philips [email protected] and sent the receipt through and they posted me a new one within 2 weeks. Excellent customer service - no haggling no arguing just straight replaced it.
Why did i...Read more
1 comment
Philips S.Philips
Hi there,
Thanks for sharing your experience with the AirFloss and the kind words. It's great to see our colleagues were able to help you with your issue and leave you satisfied with the purchase and... Read more
our service. That's what it's all about. Please don't hesitate to let us know if you run into anything else. :)Similar opinion? Write a review on ieatwords.com.au!
AngiePortsmouth
Broke within 2 weeks
What can I say, expensive for something that doesn't work after 2 weeks. Seems ok but flimsy. Will be taking it back to retailer tomorrow very disappointed, hope to get a refund
1 comment
Philips S.Philips
Hi Angie,
That's certainly not what we like to hear. Hopefully you will be able to receive a refund tomorrow. However, if anything would come up or of you would like to speak to one of our product sp... Read more
ecialists, feel free to reach out to us via 1300 363 391 to discuss this further.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Pia H.asked
Where ca I get a new battery for it?
4 answers
Get a friend to check the company website
Philips S.Philips
Hi, Pia. Thanks for your question. Your Philips Sonicare AirFloss comes with a built-in rechargeable battery that cannot be replaced. We recommend that you only remove the battery at the end of your product's life. If you need any further information about the battery, feel free to get in touch with our customer support. You could contact them on 1300 363 391 (AU) or on 0800 658 224 (NZ). Alternatively, you could also reach out through social media.
Kind regards,
The Philips Australia Team.
Thank you very much for your information.Quess the battery has just completely died now - time for a new Airflosser!
Lee Yean L.asked
Hi, I have just received a replacement for my Hx8340 as mine one stop working as well. Unfortunately, the old nozzles I have does not fit the replacement unit. I wonder why this happens. How to make sure that the new nozzles that I purchase would fit the replacement unit and not the old one? Totally confused.
1 answer
Philips S.Philips
Hi Lee. Thanks for reaching out to us. It's a bit odd that your nozzles won't fit on the replacement unit you've received. We'd be happy to look into this for you, and make sure you can find the right nozzles. You can reach out to us directly at 1300 363 391 (Mondays to Fridays: 9:00 am - 7:00 pm EST) for Australia and 0800 658 224 (Mondays to Fridays: 9:00 am - 5:00 pm) for New Zealand.
Looking forward to hearing from you.
Kind regards,
The Philips Australia Team
gullapalliasked
I bought Philips Sonicare about 9 months ago from a dentist. It worked well for few times. Then I used mouth wash into it and used once. Later it never worked. It is dead since then (no light or no sound). I am not sure whether it is battery or what. It is still lying like that since then. I could not even open to check battery. Any advise or help?
2 answers
You can contact Philips under the warranty & they will replace it. They cannot be repaired.
Philips S.Philips
Hi there,
Thank you for sharing your experience with us - we regret hearing that your Airfloss won't work anymore, and we'd like to see what the issue is. You're more than welcome to ring us at 1300 363 391, or to send us a message on Facebook or Twitter (@PhilipsCare) - our team will do their best to assist you with this as soon as possible. Thank you!
Kind Regards,
The Philips Australia Team
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Philips S.Philips
Hello Ron,
Thank you for sharing your honest review here with us. We are sorry to hear that you had this experience with both the AirFloss models. We can imagine that this was not expected for you. P... Read more
lease do reach out to our team on social media (Facebook or Twitter) if there is still something we can do for you. We hope to hear from you soon.