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Reviews

4.3

250 reviews
5
(160)
4
(39)
3
(23)
2
(19)
1
(9)
  • Build Quality
    3.2 (14)
  • Value for Money
    2.7 (14)
  • Ease of Use
    4.4 (14)
  • Cleaning & Maintenance
    4.1 (14)
  • Battery Life
    4.5 (14)
  • Noise Level
    3.8 (13)
  • Sensitive Teeth/GumsYes (6) · No (5)
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Reviewer Photos & Videos

Stewie B

Stewie BPerth, WA

  • 7 reviews

The Rolls Royce of dental devices

published

Upgraded after my black Sonicare Diamondclean finally died after 4 years and keep in mind this is something getting daily use, and in my instance by multiple people. Well this new one is a nice upgrade with the added extra of the iOS/android app as well as all the brush head attachments anyone could need



Purchased in January 2021 at Myer Online Store for $450.00.

1 comment
Philips
Philips S.Philips

The reviewer stated that an incentive was offered for this review



Edward

Edward

  • 6 reviews

My teeth never felt this clean!

published

This toothbrush is amazingly easy to use. I was sceptical initially but my teeth has never felt this clean. The difference is obvious! The battery lasts about 1 week. It comes with two heads so you can share it with your partner.

Purchased in February 2021 for $100.00.

1 comment
Philips
Philips S.Philips

The reviewer stated that an incentive was offered for this review

Rachel F.

Rachel F.New South Wales

  • 4 reviews

The only toothbrush you will need

published

It definitely change my life! I look forward to brushing my teeth every morning! It comes with a charger cup which every charge last me 2 weeks plus! Love how clean it my teeth is! I’m buying more and giving it to my family!

Purchased in December 2021 at Catch for $250.00.

1 comment
Philips
Philips S.Philips

We're very glad to hear this and thanks for sharing Rachel! Spread the word and happy brushing! :)

Kind regards,
The Philips Australia Team

The reviewer stated that an incentive was offered for this review

Electric Toothbrushes & Flossers

Find out how Philips Sonicare DiamondClean compares to other Electric Toothbrushes & Flossers

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Parilla

ParillaGreater Melbourne (Metropolitan), VIC

Great tooth brush, could be more robust however.

published

Have has both Philips and Braun / Oral B electric toothbrushes for the past decade.

The Philips Sonicare DiamondClean is a much better option than Braun / Oral B designs primarily due to the DiamondClean design being resistant to forming mould on the handle (which occurs due to the bacteria coming out of your mouth when you brush). Very little mould will form on the DiamondClean, and what does form is easy to remove. The Braun / Oral B designs I’ve had became plagued with mould which could never properly be removed.

My Braun / Oral B toothbrush was more reliable however. The Philips DiamondClean has been replaced twice now, however Philips have made the replacement process easy.

Purchased in November 2021.

1 comment
Philips
Philips S.Philips
alina

alinaGreater Melbourne (Metropolitan), VIC

  • 11 reviews
  • 2 likes

Not as good as I expected

published

I used to use Oral-b elec-toothbrush. Untill I saw this one from shaver's, the packaging is very good looking, with all pinky colour. The whole pack come with a toothbrush, a charger, and a travel container can also been used as a charger, and a glass. I barely use that glass as my cup, because it is very small, most of the time, I use it as the holder of wireless charger. And for the toothbrush itself, I don't find it is worth the high price. Oral-b can spin around and deep clean the gum and tongue as well, but this one can only shake in a high speed, without spinning around. So I don't find it very help to bring out the dirt within my gum.

Purchased in June 2021 at Shaver Shop for $399.00.

1 comment
Philips
Philips S.Philips
antkey

antkeyGreater Melbourne (Metropolitan), VIC

  • 7 reviews
  • 1 like

good product

published

It's expensive but after 2 years of use I am pretty happy with it. It cleans very well better than my previous one (different brand), the battery life is quite good and it has different mode to choose from, absolutely love it.

Purchased in December 2021 at Harvey Norman for $299.00.

1 comment
Philips
Philips S.Philips

Thanks for your review, Antkey. We appreciate you've taken a moment to share your thoughts on this Sonicare. Keep on brushing in a free world!

Kind regards,
The Philips Australia Team

Tanya J.

Tanya J.South East Queensland, QLD

  • 4 reviews

Definitely worth it

published

It attracts me to buy because of an ad saying the electric toothbrush removes up to 7 times more plaque than a manual toothbrush! It my teeth really looks cleaner once I change it to this toothbrush. There’s a lot of different mode to choose from so that you can improve different aspects of your teeth everyday!
The toothbrush is quite expensive but teeths are so important, so i think it’s still worth

Purchased in April 2021.

1 comment
Philips
Philips S.Philips
Taryn

TarynPerth, WA

  • 25 reviews

Overpriced and Overrated

published

This is not worth the money, it is way overpriced for what it does, even the replacement heads cost more then you can buy a basic new electronic toothbrush and they do the same job. I bought 2, one for my husband and myself, I wouldn't buy again. Not sure what is so special about them, nothing i can tell?

Purchased in November 2021.

1 comment
Philips
Philips S.Philips
Tydd

Tydd

  • 9 reviews
  • 2 likes

good product

published

I have been using this Philips Sonicare DiamondClean toothbrush for a year. It has a long battery life and It works pretty well so far. I think my oral health has been getting better!

Purchased in January 2021 at Myer Online Store for $250.00.

1 comment
Philips
Philips S.Philips
Electric Toothbrushes & Flossers

Find out how Philips Sonicare DiamondClean compares to other Electric Toothbrushes & Flossers

Know better, choose better.

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HANA

HANASydney, NSW

  • 4 reviews

Too expensive

published

It is actually so expensive but i still bought it because i want my teeths to be healthier and cleaner. love there is a lot of mode that you can choose from, but sometimes you might not know what to pick
I also like the app, which is pretty convenient to keep your teeth clean

Purchased in May 2021.

1 comment
Philips
Philips S.Philips
tanya

tanyaSydney, NSW

  • 4 reviews

LOVE IT

published

The main reason I bought this is because I was attracted by the 5 brushing modes, it has up to 3 weeks battery life which is quite long! I love the charging travel case which is super convenient! It is easy to handle and I really feel like my teeth is becoming much more healthy now than before!

1 comment
Philips
Philips S.Philips
Piet

Piet

  • 3 reviews

Good clean but bad quality build

published

We bought this toothbrush and the product itself is great. It cleans very well and we were very happy with it. Unfortunately, after about 12 months it stopped being as powerful as it should have been. We tried to fix it ourselves every month or so to keep it working the way it should. Just now a metal part inside the brush broke and it has become unfixable. Time to move over to a better brand like Foreo.

1 comment
Philips
Philips S.Philips
Jamie

JamieMetropolitan Adelaide, SA

  • 19 reviews
  • 2 likes

Even my dentist has noticed how much better my mouth is

published

The toothbrush is great, it always thoroughly cleans and feels like a dentist clean feeling. I love how the toothbrush head changes colour when its time to change and has a pacer so you know when to move to the next quadrant in your mouth. I only wish it had a longer time for brushing, the longest is 2.5 minutes, when I'd prefer to brush for 3.

1 comment
Philips
Philips S.Philips

Thank you so much for the kind words, Jamie! It's definitely great to hear the Sonicare has changed your dental wellness to such extent.

Kind regards,
The Philips Australia Team

Lily

LilyGreater Melbourne (Metropolitan), VIC

  • 14 reviews

Great Toothbrush

published

I have had this toothbrush for nearly three weeks and am quite impressed with it. It gives your teeth a deep clean and is effortless to use. It is expensive but I'm definitely happy with the results.

1 comment
Philips
Philips S.Philips

Product is good with questionable cash back program

published

the most expensive toothbrush i’ve ever bought. Thought it’s for my health so guess it’s worth it. I used oral B before and so far I don’t see much difference. This product does have that 2 mins timer which oral B doenst, it also has a very sleek design plus glass charger and traveller charger. Great way to impress your guests when they come over. The only thing is their cash back program doesn’t seem to be user friendly. The website takes you around the circle and takes you back to the original screen that tell you to hit the “cash back program available”. I’m not sure if it’s philips’s Website fault or is this intentional. I mean if it’s too hard, people probably just give up on the process. I know I did.

1 comment
Philips
Philips S.Philips
Electric Toothbrushes & Flossers

Find out how Philips Sonicare DiamondClean compares to other Electric Toothbrushes & Flossers

Know better, choose better.

Compare all
nahdoo

nahdoo

  • 35 reviews

Promotion of $100 Cashback Promotion is it a Hoax?

published
2 comments
Philips
Philips S.Philips
nahdoo
nahdoo

Thank you at least someone is I hope going to do something. I will wait until I am contacted.

Kerrie

Kerrie

  • 2 reviews

Perfect can’t live without it

published

Noticeable difference on stains within days, visibly whiter teeth. And my teeth feel super clean I have recromended this product to everyone I know I absolutely love it thank you philips

1 comment
Philips
Philips S.Philips
Matt

MattGreater Melbourne (Metropolitan), VIC

  • 8 reviews
  • 1 like

Worked well for two years

published

Initially loved this brush. It does a great job of cleaning our teeth and is generally just nice to use. But it has recently started to stop/start as we use it. The occilation has become weaker also. I contacted Philips last week to see if there was something that could be done to assist us. Sadly they have not responded in anyway, other then saying they would contact me within two business days.

4 comments
Philips
Philips S.Philips
Matt
Matt

I have finally been contacted and passed on the details of the issue. But that was quite a few days ago and the brush has almost ceased to function now. I would have hoped for better from Philips and a premium product like this?

Philips
Philips S.Philips
gailipoo

gailipooAU

  • 17 reviews

Great toothbrush

published

This toothbrush is really good at keeping my teeth really clean. My dentist says they have never been cleaner. It wasn’t cheap, but you have to pay for great quality. I love the fact a full charge will last for two weeks. You can easily get the toothbrush heads at Harvey Norman too. I’m really happy with it.

1 comment
Philips
Philips S.Philips
pundit

punditWestern District, VIC

  • 18 reviews

Great product - for charging and keeping charge. The brushing ability and oral health is fantastic

published
1 comment
Philips
Philips S.Philips
Page 2 of 13
See all Philips Sonicare DiamondClean reviews

Questions & Answers

STJ

STJasked

Sonicare DiamondClean HX9362/67 (Pink)

I have had my toothbrush for not even 2 months and it is already broken. The head doesn’t sit on right and it makes a lot of noise and just wiggles around but not really effectively connecting either the bristles to brush my teeth properly. I think I may have thrown out the warranty from inside the box but I would still have the email from when I bought it online.
I loved it when it was working but am disappointed that it’s already broken after not even 2 months use.

1 answer
Philips
Philips S.Philips

Hi there,

Thank you for sharing your review here with us. It's unfortunate to hear your Sonicare has stopped working properly. For further assistance, please feel free to reach out to our product team. You can reach them directly on 1300 363 391 (Australia) or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. They'll be happy to help.

Kind regards,
The Philips Australia Team

Solomon J.

Solomon J.asked

Sonicare DiamondClean

how to change batteries

2 answers
Philips
Philips S.Philips

Hi there, Solomon. Thank you for your question in here. Unfortunately, the rechargeable battery inside your Philips Sonicare Toothbrush cannot be replaced. We hope this helps, but do let us know if you want to know anything else about your toothbrush. We're always happy to help.

Kind regards,
The Philips Australia Team.

Solomon J.
Solomon J.

Thank you very much

solomon

Jayde W.

Jayde W.asked

Sonicare DiamondClean

Hello. I purchased my sonicare in Aug last year; it was working fine and all of a sudden it has developed a fault. The brush or the head part of it is hardly doing a thing but the actual motor/handle part has become really loud, like its working overtime. What can I do for a speedy replacement seeing as it is still in warranty?

Thank you,
Jayde

4 answers
Roo
Roo

I have had three Sonicare toothbrushes that ALL developed the same fault. Motor works but no movement on the brush. The first one Philips replaced. Not buying one again, even though they are great when they work. Anyone recommend another premium toothbrush that has a bit more longevity? Especially for the price!

Fired Up
Fired Up

Get a friend to check the company website for the correct answer obviously

Jayde W.
Jayde W.

Huh?

Get an answer from our members and Philips representatives

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