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HX6972/10, HX9182/10 (Platinum with sanitiser), HX6912/21, etc...Great improvement over Oral B
Really happy with this toothbrush. I've had bleeding gums since I was young and this toothbrush has help me reduce swelling but still gets in between teeth. This added to my flossing has made a great improvement!
1 comment
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- Sonicare Flexcare HX9112/02 (Platinum)
- Verified purchase
Great product
Very happy with it. Didn't get the uv sanitizer option as, after reading reviews, don't believe it was worth the extra money. Teeth feel super clean after using, and like the different modes available to use.
1 comment
Philips S.Philips
We're glad to hear this Megan! :)
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Best Christmas gift
I got this as a gift for Christmas and I love it!! It does an excellent job and I like the fact that you can sanitize the heads. I would definitely recommend it to others
1 comment
Philips S.Philips
Thanks for taking the time to write your review Lindy. What a great Christmas gift indeed, you sure are lucky ;).
... Read more
Kind regards, the Philips Australia team.Similar opinion? Write a review on ieatwords.com.au!
Find out how Philips Sonicare Flexcare compares to other Electric Toothbrushes & Flossers
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Perfect product
Excellent product for oral health. Recommend it for people caring about their oral health. I have used it for past two weeks and already can feel the difference. Great product to use.
1 comment
Philips S.Philips
Hello,
Thank you for your kind message. Glad you like it!... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
angelaMetropolitan Adelaide, SA
- 14 reviews
- 11 likes
love my sonicare
I've only been using it for a week but I love the way my teeth feel after I've cleaned with my sonicare and it makes cleaning around my braces easier! Love it.
3 comments
Philips S.Philips
Hi Angela.
Thank you for your message. You're soon to be the owner of that famous Sonicare smile.... Read more
Kind regards, The Philips Australia Teamupdate: my dentist and orthodontist were very impressed with how clean my braces are (10/10 rating from the ortho for my brushing). It has definitely made things a lot easier for me. I went away for a... Read more
night over Christmas and used a manual toothbrush and it made me miss my sonicare!Philips S.Philips
And we're sure your Sonicare missed you as well, Angela! ;) Thanks for the compliments. Also nice to read that the dental professionals were impressed.
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Tab
- 2 reviews
Wish I had upgraded earlier
Previously used an electric toothbrush but have now upgraded to the Philips Sonicare ultrasonic brush. This is so much better and easier to use than my previous version. The smaller brush head helps alot with my gag reflex and the improved cleaning ability should help with dentist visits too. :-)
1 comment
Philips S.Philips
Thanks for your kind words, we're glad to hear you like it! :)
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Amazing toothbrush!
Recently purchased a Sonicare FlexCare Platinum toothbrush and it is amazing! Being my first electric brush, it did take a couple of days to get used to using it but over that time I noticed my teeth become brighter and whiter in that short space of time. It is enjoyable to use and it is highly recommended. My teeth feel great and so much cleaner than using a manual brush, I can't believe I used a manual brush for so long!
1 comment
Philips S.Philips
Hi Tony, thank you for your valuable feedback, it's greatly appreciated. We're very pleased to hear you're so impressed with our FlexCare Platinum. Kind regards, Philips Customer Care.
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SarahSydney, NSW
- 11 reviews
Don't last
I am going to Oral B this time. I have had 4 Sonicare toothbrushes - (last one was a flexcare) & they all break within 2 years. Given that the brush costs the best part of $200 and the replacement heads cost $55 a year, times this by 4 members of the family: this has become an expensive hobby. I might be expecting too much of a small appliance. We shall see...
1 comment
Philips S.Philips
Hello Sarah, sorry to hear about the difficulties you’ve experienced. Can you contact us on [email protected] along with your contact details, we’d like to get in touch and see if we can help you.
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PeterSydney, Australia
- 5 reviews
- 10 likes
Poor Customer Service
My Sonicare globe (sanitiser) stopped working within warranty period, contact customer support, they said they would send out a new globe, several months later still waiting.
1 comment
Philips S.Philips
Hi Peter, thank you for your review. It is unfortunate, to say the least, to hear that you haven’t been helped out up until now. We would recommend contacting us directly through the telephone. They’l... Read more
l be able to give you an update on the status of your case. As you’re located in Australia, we would recommend calling this number: 1300 363 391. Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Philips Sonicare Flexcare compares to other Electric Toothbrushes & Flossers
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kitty9melbourne
Broken Handle
I have always used oral B electric toothbrushes, but I wanted the ultrasonic cleaner unit so swapped to Phillips. The unit excessively vibrated in my hand from day one - but I thought that it was just a different feel. After a while the central spindle started to come loose and eventually would fall out whilst I was using the toothbrush. I got a replacement under warrantee but within a month the new handle was doing exactly the same thing.
Ultrasonic cleaner. Nice shaped brushes.
Two handles with the same problem. Now out of warrantee .
3 comments
Philips S.Philips
Hi Kitty9,
Sorry for the difficulties you’ve experienced. We would request you to contact our Consumer care team on 1300 363 391 to discuss further.
... Read more
Received third handle. Now broken after I year, but as the original is out of warrantee no longer covered. If you look at reviews from other countries you will see that this is a common problem.
Philips S.Philips
Hello again, sorry to hear about the difficulties you’ve experienced. Can you contact us on [email protected] along with your contact details, we’d like to get in touch and see if we can help you.
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lilJwilliamsGeelong
- 3 reviews
- 1 like
Has served me valiently.
Mum got this for me as a birthday present and it has just kept going.
I didn't really think much of it at first, until the last time I went to the dentist.
Usually every visit to the dentist would end in having to do a filling or some sort of problem or needing a full clean. Prior to going though I decided to give my teeth a good brush, as you would, and the dentist told me my teeth are in perfect condition. He even said a clean would do nothing more.
Now I'm not a mouth hygiene fanatic and that's what surprised me. I only brush my teeth...Read more
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Tomee
- 8 reviews
- 2 likes
Made me switch
For years i had been using Oral-B electric toothbrushes as i thought they were the better ones. My unit stopped holding charge so i did a little more research and came across the Sonicare and i'm glad i swapped.
Using this device for the first couple of times felt weird as i had to get used to the vibrations, but there is a first time use function to get you accustomed to it for the first 20 brushes.
Compared to my old Oral-B's the sonicare made my teeth feel cleaner after each use.
I dont know if the UV unit actually does anything apart from placebo but its nice to have somewhere to store the heads.
Superior clean compared to Oral B's unit
Cost
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Jonathan53AU
- 3 reviews
Extremely poor quality
The ultra violet light malfunctioned within days of purchase. I brought it back and got a replacement. The noise the toothbrush made during use seemed completely different to what it had been with the first device. Decided to ignore it. Within months it was barely usable - the vibration pretty much stopped as soon as you put the brush into your mouth. Let down by Philips once again (my own fault for continuing to buy their products - no more, I promise).
Good concept
Atrocious quality.
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Herman888Sydney
- 2 reviews
- 2 likes
Replaced 4 times during warranty period - same battery problem
The same battery problem developed for every unit in 2 - 6 months after first use -- the toothbrush would turn on and off by itself when charging, had to take it off the charging unit waiting for return and replacement, and the toothbrush could turn on by itself in the middle of the night, vibrating loudly waking up everyone in the house. This is my fourth unit within the 2 years warranty period, the same problem developed on this one yesterday, just 2 - 3 months after replacement. I am sure Philips knew of the problem for years, but such faulty products are still in their retailing stores.
None
Serious battery problem
9 comments
Alex S.Philips
Hi. We can assure you this is not a common problem and we're astounded that you've suffered four faulty units in less than two years. If you're willing, we'd like another chance to fix this for you.... Read more
Can you please email us ([email protected]) your contact details with a copy of this URL?This particular problem may not be common, but the general malfunction of the device definitely is. I have had two become unuseable within months of purchase/replacement and know two friends who've had similar problems. Very disappointing.
In Philips reply to my review on 26 Aug, it assured me that was not a common problem, and asked me to email them. I emailed them as requested, and received absolutely no reply from them. Absolutely disappointing.
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Philips S.Philips
Hi Claudia,
Glad to hear you like your Sonicare and that it solved some issues with your gums. This is valuable feedback for us. Thank you for your review.... Read more
Kind regards, The Philips Australia Team