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Philips Steam & Go GC362/80
Cooksie 67Sydney, NSW
- 2 reviews
Excellent Product
I love this product, why didn’t I buy this before. I have Soo many work shirts and with this product it takes half the time to do. I noticed that doing 2 shirts the tank is empty but I don’t mind only take a second to fill. Doesn’t take long to heat not so heavy, love it. The iron is no longer in use
Purchased in January 2021 at Harvey Norman for $89.00.
1 comment
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Jeannie v.Sydney, NSW
- 2 reviews
Great investment
This little steamer is incredibly handy - my husband rarely irons his cotton work shirts now. I also used it to revive a wrinkled wedding gown... so with care, it also did great on more sensitive fabrics. (Of course, check your garment care instructions).
Using and stowing it away is easy, as it is pretty small, does not require setting up or putting away an ironing board and it cools down relatively quickly.
The only downside is the small water tank. Unfortunately, it does require a top-up to get through a mens work shirt.
For new users, p...Read more
lease also note that you may need to push through using it a few times before it works to its full capacity. For some reason, our steamer did not work too well (pushed out minimal steam and sputtered a lot) at the start, but has been working really well over the last few months.Purchased in September 2021 at Amazon.
1 comment
Philips S.Philips
Hello Jeannie, thanks for taking your time to write this elaborate review. We appreciate the valuable feedback and we hope that you can use the steamer for a long time to come. :)
Kind regards,
The Philips Australia Team
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GrangeRockhampton
- 6 reviews
- 6 likes
The greatest steam and go I've ever had
This small steamer is the best I've ever used, we travel a lot so it's ideal for the rv and also great at home being able to do a huge variety of fabrics it does the whole house so I don't need to iron anything making life a lot easier. The big holding tank let's you do as much steaming as you like, it really is a breeze to use.
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Find out how Philips Steam & Go GC362/80 compares to other Garment Steamers
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ArvindPerth, WA
- 11 reviews
- 2 likes
Excellent steamer
Great item to have, it’s great for travelling as it’s a fairly compact design so doesn’t take up too much room in luggage, it’s also very good for around the home, I hang all my clothes up to dry on a rail and can steam iron them all that way, also handy for a last minute quick item that needs an iron before going out. It would be more tricky ironing larger items such as sheets but for that I would use my usual steam iron. Highly recommend
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The reviewer stated that an incentive was offered for this review
Better results & Faster using an iron
I bought this not having had any experience of hand held steamers or knowing of anyone actually having one. There wasn't a great selection to start with but the reviews I read seemed to show this was the best out there (they must have been false). Tbh you would be faster taking out the ironing board setting it up and ironing the item. I have to hang the item up in a non absorbent area as the steam does wet everything. The seem to pont the user in the direction of using it on a flat surface like an iron but that defeats the purpose imo. I could ...Read more
just use an iron with less hassle. I need to fill the tank at least twice to do one (cotton) shirt. The tank regularly comes away from the slot while in use which is annoying and possibly dangerous. It just took me 1.5hrs to do 2 summer dresses (1 cotton) and 3 shirts (1 cotton) to get them to a decent state. I might add when I'm drying clothes I hang them so as to keep creases to a minimum. The items are now hanging off a clothes rail as they are damp. Time consuming and does not deliver a desired result. Pity you have to purchase these things before getting to use. I'm sure in time hand held steamers will improve drastically.Purchased in January 2021 at Argos for $120.00.
3 comments
Philips S.Philips
Hi there, Clare,
We appreciate your honest feedback. This is very valuable to us and we will make sure to forward this to our garment care department. You mentioned that the steam wets everything. Do... Read more
you notice any water dripping from the plate as well? That may indicate that scale has built up in the device, affecting its performance. We would recommend to always empty the water tank after use, to prevent scale build-up. Rinse the water tank to remove any deposits. Wipe any deposits off the steamer head with a damp cloth and a non-abrasive liquid cleaning agent We'd like to thank you again for your feedback, it won't go unnoticed.Hi. No water dripping from the plate. The water does drip when the tank comes away from the unit which happens regularly when in use. The tank is always empty when I'm finished.
Philips S.Philips
Thanks for your reply, Clare. In that case, please feel free to reach out to us via phone (1300 363 391), or on Social Media (@PhilipsCare on Twitter). We'd be happy to see what we can do to help! We ... Read more
hope to hear from you there. Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
PhamGreater Melbourne (Inner), VIC
Awful iron
Base on many good reviews I bought this one but I regretted just after two times used. It took much longer time to iron if compare with traditional iron because this steam iron could not make wrinkles disappear much so I had to iron it again and again. The water tank is so tiny so just for one shirt I even had to fill the water two times. The only one good side of this one that you do not need iron board.
Purchased in January 2021 at DeRucci VIC, South Wharf (DFO) for $89.00.
1 comment
Philips S.Philips
Thanks for your honest review, Pham. It's a shame to hear that the Steam & Go wasn't able to meet your expectation. This device is best suited to quickly refresh certain garments, or to be used on del... Read more
icate fabric that couldn't otherwise be ironed. So we would say it's not the best as an be-all-end-all ironing solution. But we hope that you'll still find good use for this machine. If you want to discuss this further with us, please do reach out to us on 1300 363 391. Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
ArdenSydney
- 5 reviews
- 3 likes
Used for Curtains : Decent - Could've been better
I bought this steamer to rid creases on my blockout curtains.
Steamer was very easy to use and heats up really quick (less than 45sec)
Did the job relatively well - had to do 3-4 passes on heavy creases which was fine by me. Was not expecting quick results due to heaviness of fabric.
Shortcomings:
The water container was extremely small for my requirements.
Managed to do a 2m crease each refill.
...Read more
1 comment
Philips S.Philips
Thanks for taking the time to write a quite thorough description of your experience with our Steam & Go, Arden. Customer feedback is very important to us, in order to keep improving our products, ther... Read more
efore it's always appreciated. In any case, we're happy to read that you've found a good use for it and that you're enjoying the tactile experience.Similar opinion? Write a review on ieatwords.com.au!
Kie, Sydney
- 35 reviews
Not bad but short life span and you can get equal for much cheaper
I actually thought I would get this to upgrade my little green kambrook and sorry I gave that one away. This is great in being able to do a horizontal steam which is where it beats out all the other hand steamers out for a quick go over smaller things off the hanger. What I have found is that in less than a year it simply has stopped generating the same level of steam it needs to effectively decrease and i'm really having to start going over and over things a lot more than I did when I first got it. The little water reservoir is on one hand ...Read more
very quick and easy to remove and fill up, and it reheats again fast, the downside is that it is so tiny that your lucky to steam 1 maybe 2 garments so you spend more time filling it up than you do steaming. Its not bad on lighter fabrics but forget about cotton even light t-shirts are beyond the capacity of this one which is a shame as the horizontal feature would make this fab for sheets already on the bed if only it had the grunt. I'm going to upgrade to a bigger steamer anyway but if your starting out to give steaming a go before investing in one of the more professional grades like myself, I would try on a cheaper model rather than this one for a first purchase.2 comments
Philips S.Philips
Hi Kie, thanks so much for sharing your experiences with the Steam & Go. We regret hearing that your device has not been generating the same amount of steam as it did in the beginning. There might be ... Read more
an easy solution for this though. When scale builds up in your Philips stand steamer, it might not be able to produce steam anymore. Please perform the de-calc process detailed in the following lines: 1) Switch off and unplug your stand steamer and allow it to cool down for an hour.Thanks I am fairly good about keeping up with that but it hasn't seem to have any effect.
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AmayzingoneSydney, NSW
- 67 reviews
- 10 likes
Great for lightweight synthetic fabrics which might otherwise burn with an iron
I tried this Philips Steam and Go on a number of fabrics and found largely varying results. So It definitely doesnt replace a steam iron.
Firstly I tried it on a heavyweight 100% cotton shirt. It smoothed over the wrinkles but did not remove them. Also there is no way to press the shirt collar and the water reservior ran out well before I finsihed steaming the shirt - not good! So for heavier cotton shirts you will need to use the proven hot.steam iron.
Next I tried it on a couple of lightweight 100% cotton shirts. The results were somewhat b...Read more
1 comment
Philips S.Philips
Hi there,
Thank you so much for taking the time to write down your thoughts here. Great to hear you've done a broad research testing the Steam & Go on several fabrics. It's a massive compliment that ... Read more
you find the product a true godsend. :) It's our aim to make life easier, so we're very happy to hear this.Similar opinion? Write a review on ieatwords.com.au!
Find out how Philips Steam & Go GC362/80 compares to other Garment Steamers
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Style_Meets_EmotionSydney, NSW
- 34 reviews
- 3 likes
- Verified purchase
- Ambassador Review
Great Handheld Steamer! Especially for your “Haute Couture”!
Upfront, as part of Product Review’s Ambassador program, I am not being paid or biased to publish my reviews.
The steamer is a great addition for anyone that irons a lot, or even haute couture that just needs a steam freshening (one of my favourite aspects about it, more on that a bit later).
It’s very simple to use, heats up quickly and produces a massive amount of powerful steam. Can easily steam a jersey cotton duster in under a minute. Also easily removes wrinkles almost as good as a traditional iron. Works on many fabrics from cott...Read more
ons, linens, silks, denim and more. I found that it actually removes wrinkles FASTER than a traditional iron; the only caveat being that deep wrinkles that have been in a fabric for some time may not come out as easily or quickly. I’d have to say my favourite use it to refresh “dry clean only” clothing, from suits, to cashmere and wool jumpers, and pretty much anything that can’t be washed at home. It refreshes and removes stale smell, smoke, or other odours easily, as well as removing wrinkles if the fabric is wrinkled.3 comments
Philips S.Philips
Hi there,
Thank you so much for your elaborate feedback. We really appreciate it as it will certainly help other consumers that are still hesitant to buy the Steam and Go. Glad to hear that it is se... Read more
rving you so well and is making your life a little easier.Thank you! My pleasure. We actually had another brand of portable steamer with the pole and able to hang clothing on it while steaming with the handheld bit, whilst the heating unit and water tank wer... Read more
e seperate, and this was quite a great product. It’s actually become indispensable around the house. Really great product, thank you for such kind words! CheersPhilips S.Philips
Hi,
Hmm that sounds convenient! We will pass that on to our product team. If you have further suggestions, please do let us know. We're always happy to hear ideas from our customers. :-) ... Read more
Enjoy the rest of your day! Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Philips
GeorgePerth, WA
- 20 reviews
- Verified purchase
- Ambassador Review
OK but has its limitations
I was supplied this unit as part of a trial and review program. I am not being paid in any way. This is a compact model as opposed to the iron-like model with a separate water/steam unit. It has an integrated water tank that is easily removed for filling and clips back into the unit. Unlike most irons, you can use tap water with this unit, saving on costs.
It is easily used and held in one hand and only has two controls, the on/off button and the steam button. I used it on many different types of materials from cotton to synthetics. It has ...Read more
a light, but that only indicates that it is heating the water, once at temperature this light extinguishes and there is no way to tell that it is on, which could be a hazard, especially with small children around. It does a good job but an iron does it quicker especially for larger items. It is also limited by the small water tank that requires frequent refilling. It's great for hard-to-iron frilly items, the steam effortlessly gets rid of creases where it would be very fiddly with an iron. It would also be very easy to use on hanging drapes although I did not try the unit like this. The instructions suggest using the unit vertically, with the garment being hung on a hanger, but I found that impractical with nothing to hang it on at the correct height, so I resorted to using it on the ironing board. The unit came with a heat-proof mitten to protect your hand from being burnt by the steam and a brush (probably for stiffer materials), but using the mitten was awkward and I didn't use it in the end. After the initial excitement that comes with a new toy, it eventually got left on the table with the iron becoming the preferred appliance except for those aforementioned fiddly items. It's similar to appliances that you thought you needed but eventually get relegated to the back of the cupboard and only rediscovered during spring-cleaning. Considering that this unit costs about the same as a traditional steam iron, I would seriously question whether I needed this item and probably would have never tried one unless supplied for this trial. Advantages: Light1 comment
Philips S.Philips
Hi Max,
Thanks for checking out or Steam and Go! We appreciate that you've also taken the time to share your experience, to say what you did like and what you think could be improved. ... Read more
If you wish to discuss any of this further. Please feel free to contact us directly on 1300 363 391. Have a nice weekend! Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Philips
KillaWhatSouth-Eastern Region, NSW
- 36 reviews
- 4 likes
- Verified purchase
- Ambassador Review
Great For Hard To Iron Surfaces, But Won't Replace Your Traditional Ironing Chores
Upfront, I received this unit as part of a trial & review program. However, I'm not being paid for this review.
As these units cost around the same price as a decent tradition iron, realistically you have to compare how this stacks up against a traditional iron. And whether you may need both?
The unit arrived well packaged. Comes in a sturdy box and protective packing. Once you get rid of the inside packaging, the unit will fit back into the box neatly. It also comes with it's own protective carry bag (to help stop the front steam plate ...Read more
from being scratched), a protective heat proof mitt (for one hand going behind the garment when steaming) and a brush surround for using on fabrics such as curtains etc. The build quality is very good (as I would expect from Philips) and it comes with a very flexible and long 2.5m heat proof cord (apparently, but I think it's nearly 3m). This makes it easy to plug in anywhere around the house. The units quite light (although longer than a traditional iron) with the main handle being fairly slim, which makes it perfect to pack in a suitcase. The carton has quick start instructions on it to get you up and running fast. I showed a few people the instruction manual who all confirmed it was a little confusing with the multiple languages on the same page for each function. I understand why they do it this way (to save trees), but an easy numbered illustration on one page and other language instructions on subsequent pages would save just as many trees and make it easier for most people. I don't need an explanation in 14 different languages to tell me how to take the tank out. Thankfully, the unit is easy to use with a few safety precautions.2 comments
Philips S.Philips
Thanks for your super thorough review! We most certainly appreciate it. It's very nice to hear about your experience with this product being part of our testers program. Really helpful stuff!
If you... Read more
ever need our help with anything, don't hesitate to reach out to us on 1300 363 391 or through social media.No problem, it was a good experience testing. I've had a lot of years clocked in electrical manufacturing.
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Review collected in partnership with Philips
ValmorphSydney
- 29 reviews
- 6 likes
- Verified purchase
- Ambassador Review
Good. But not for its intended use
A quick update to this review. With time comes a deeper appreciation of an item and a few things have come to light with more use.
New notes (original review below this section)
It's about a year old now. I've taken a couple of stars off as it has started to leak quite a bit these days around the handle. At only a year old I don't think that is good enough. I feel these things should last more than a year.
It's also a bit concerning holding something knowing there is 240v running through it when it is leaking on your hands.
Cause of leak - I...Read more
think a seal fell out of the tank as it appears to be leaking from a little round hole on the topside of the tank. On the topic of the water tank, it is annoyingly small. This requires the tank to be removed and refilled every few minutes. Probably a contributing reason that a seal went AWOL in the first place thus causing the leak.Purchased in April 2021.
2 comments
Philips S.Philips
Thanks for your super thorough review, first of all! Glad to see that you were able to try our Steam 'n Go! And it does sound like you subjected it to quite some tests! We did have a couple of quick t... Read more
hings we wanted to add. In short – this device can be used on garments and soft furnishing. Steam is effective at deodorizing garments, but also soft furnishing such as couches, curtains etc. which seems to be what you've tried.Philips S.Philips
Hi there,
Thank you for updating your review, and providing us with new input on our Steam & Go. We're sorry to hear you've been experiencing leaking issues; this is definitely not what should be hap... Read more
pening, and we can understand it can make the ironing experience quite frustrating. For this reason, we'd like to have our colleagues look into this. Could you give them a call on 1300 363 391 (Mondays to Saturdays: 7:00 am - 7:00 pm EST)? Alternatively, feel free to reach out to us on our Facebook or Twitter. We'd love to help you make the most out of your device.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Philips
GPHobart, TAS
- 20 reviews
- Verified purchase
- Ambassador Review
Great, convenient product for travel
I've never owned a garment steamer before, as they've always seemed like large bulky appliances and I had no storage room, so I was particularly interested in the compact nature of this steamer. It's very convenient – fast heat-up, lightweight, easy to manoeuvre. It does a great job on lightweight or drapey fabrics like silk, viscose, and lighter weight synthetics. It would be a fantastic appliance for anyone who travels and likes to wear nice fabrics or needs to wear formal attire, the ones you either prefer not to iron, or wouldn't trust a ho...Read more
tel iron on. It would take up no more space in your suitcase than a modern hairdryer. It would be an excellent addition to your suitcase if you travel with suits. Great for delicate items, I'll be using this for my silk and viscose items from now on, as putting them on a hanger and running this over is much easier than ironing them. The only downside is the small water reservoir, but this is because it's a convenience sized appliance. I found also that while using, it was easy to knock the reservoir out of place, a it sits right on the part of the handle you hold to use the appliance. I got the hang of it though.1 comment
Philips S.Philips
Hello there,
Thank you for taking the time to write down your experiences with the Steam & Go. We truly appreciate it that you were willing to write write down your findings, they will certainly be... Read more
useful to our future customers. We hope that you'll enjoy your Steam & Go for many more years to come. Happy steaming!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Philips
JBoy_SydneySydney, NSW
- 14 reviews
- 2 likes
- Verified purchase
- Ambassador Review
Great Results on Soft & Light Fabrics. Light Weight and Sturdy.
I was pleasantly surprised at the results of the Philips Steam & Go Plus hand held steamer and how much better it performs than I thought it would. Really great results on removing wrinkles and loosening soft and light fabrics.
The details:
- power cord = 2.5m long - good length for moving around while using the steamer
- water container = 70ml - easy to fill, good for 1 - 2 shirts depending on heaviness of fabric
- weight with water = 675g - light weight for most people
- Heat Up time = 35 seconds - nice and fast
- Accessories = heat r...Read more
1 comment
Philips S.Philips
Hello,
Thank you for taking the time to write such an elaborate review. Great to hear that you chose Philips! We highly appreciate it that you have summed up the pro’s and con’s for us and for othe... Read more
r users. Hopefully you’ll enjoy your Steam & Go for many more time to come. Have a great day!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Philips
Find out how Philips Steam & Go GC362/80 compares to other Garment Steamers
Know better, choose better.
Zed95South East Queensland, QLD
- 20 reviews
- Verified purchase
- Ambassador Review
Okay for casual outings, but don’t throw away your iron!
Who likes to iron? Not us … and not anyone we know, either! So my wife and I were very much hoping the Philips Steam & Go would alleviate some of that ironing drudgery, and with practice it did; to some degree. At first, we were disappointed with the results on our clothing but after watching a few instructional YouTubes we learned that you just can’t rush this clothes-steaming biz-oh: you have to slow down and take the time to get the steam right into the fibres in order for the fabric to relax its wrinkles. Though our results never matched pr...Read more
ess-ironed clothing, the improvement in appearance from steaming our clothes was enough to have us presentable to the world in a “casual dress” sense, as some faint dimpling tended to remain. The instructions say items should be left hanging to dry a while after being steamed as the Steam & Go will moisten clothing slightly, which is normal: we *are* talking about *steaming* clothes with *vaporised water* after all. Having never used a device of this type before, I had anticipated the Steam & Go would produce great shots of steam when in use, but in practice it actually produces a rather gentle and fairly consistent stream of steam, a bit like a room vaporiser, but adding the odd extra puff of steam now ’n’ then. The included insulated mitten with which to stretch out and hold corners of clothing while steaming was far too small for my ‘man hands’, though it’s fine for my wife. But I raise this point because even careful use with my bare hands still resulted in occasional discomfort from the hot steam. I think that explains why there are no forceful ‘shots of steam’ here: such an action would be dangerous … and in any case, to produce that action would no doubt result in a larger and heavier device. As it is, the small water tank on the Philips Steam & Go requires frequent refilling when in use. We used filtered tap-water instead of plain tap-water to avoid scaling and to that end, the instructions also advise emptying the tank completely after each use. Working with the ‘go-slow’ YouTube advice in mind, the three to five minutes it takes to adjust, steam and work over a thick polo shirt will drain an entire tank-full of water. Clearly then, this is not a device for working through a basket-full of clothing, but rather just the odd item or a few garments at a time. In our family, we think it’s good for working-over a garment or two before heading out for the day. A bachelor or single lady could benefit from using a Steam & Go for straightening out their clothes on an ‘as needed’ basis, particularly if they’re in a share-house situation where sharing an ironing board can be awkward, or in a ’bed-sitter’ where space is very limited. Travellers may also benefit from not requiring an ironing board to smooth their clothes before heading out on their adventures. My wife and I thought the Steam & Go was about as compact and light-weight as such a device can be. It's quiet in operation, looks attractive to our eyes and seems to be well-built. It heats up in less than 30 seconds! But like an iron, it cools down slowly, at which time it presents a bit of a burn hazard. The head-top operating light is a little confusing in that it only glows when the device is heating-up: the light goes 'off' when the device is ready for use. In addition, there is no indication as to whether the device is switched ‘on’ or 'off' because the power switch at the back of the unit is an unlit, push-button type. All this means that when one returns to the device with a water-tank refill, one cannot be sure if the device is on or off or whether it Is ready to go for steaming or not. I found that pulling the steam trigger clarified at least one of those issues. In conclusion, we wanted the Philips Steam & Go to replace our iron, but considering the results it produced in our hands, we can only recommend it for casual use-case scenarios. The Philips Steam & Go is indeed a viable ‘soft’ solution for those with minimal ironing requirements or for those who are cramped for space … as long as they are content with a casual dress standard for days out because in our experience, it didn’t truly flatten clothing like an iron does. For every-day uses, it beats having to set-up an ironing board and wait for an iron to heat-up. For pin-sharp results however, it’s most definitely "back to the *ironing* board!"1 comment
Philips S.Philips
Thanks for taking the time to reflect upon your user experience so thoroughly. That's much appreciated and undoubtedly very helpful for customers that might be looking at this Steam and Go. It's a pit... Read more
y to hear that you feel in your household it wasn't exactly able to keep up with all the laundry. If you'd like to discuss anything further with us regarding your experience, feel free to leave another message, or to give us a call on 1300 363 391.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Philips
nerfherderPerth
- 30 reviews
- 1 like
- Verified purchase
- Ambassador Review
Great portable garment steamer for what Philips designed it for!
Great garment steamer and performance.
After having used it for few weeks now and tried it on various clothing and different methods of steaming, I can report very good results. The compact design and small water vessel does mean that this unit is really designed to be used as a portable unit for steaming one or possibly two clothing items per use, before refilling.
You would probably not use it to steam a dozen or more items, but to be honest I found it so effective, I did end up steaming about half a dozen garments in one session, wi...Read more
th refiling the water vessel a several times. I found that using a recycled plastic water bottle was perfect for refilling as the opening to the steamers water container is small. With regards to filling the unit with water, the instructions say that it is designed to be used with tap water. I did use filtered tap water, but I have not owned this long enough to see if tap water creates any scaling effects like with irons if you don’t use demineralised water. We will see in time. On tops, blouses & dresses the steamer did a very good job. I would say, equal or better performance than our full sized garment steamer and easier to handle. Garment steamers are fantastic on ladies clothing, soft fabrics, patterned or areas of the garment that are raised, that you cannot iron with a normal iron, eg frilles, ribbons or items with decorative accessories such as beads. For a few garments that were slightly heavier material (soft denim blouse) it took me more than one pass of the steamer on wrinkles near the seams. On men’s shirts the results were also very good. One pass of the steamer got rid of light to medium wrinkles most of the time.1 comment
Philips S.Philips
Hey there,
Thank you so much for taking the time to write this extensive review. We're happy to hear your steamer has succeeded in meeting your expectations. We appreciate your feedback and hope you’ll continue ironing happily! ... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Philips
BJ_JTMetropolitan Adelaide, SA
- 57 reviews
- 5 likes
- Verified purchase
- Ambassador Review
Really good product for small families!
I have had this steamer for about 2 weeks now and I have been using it almost every day for that time. The unit is really comfortable to hold and is not really that heavy. There is a bit of weight at the head of the unit but this is to be expected and is still lighter than some irons.
This unit starts to steam almost instantly. there is no real long wait time, it's a quiet unit and very easy to use. The water tank is somewhat small but this is because the handle is designed to be comfortable.
I have used it mainly on cotton shirts and s...Read more
chool uniforms and it has worked well. I have tried on jeans but I don't get the same results from the iron, this is OK though because we don't really wear denim in our house. I only tested to see how the unit would handle denim. Overall I am pretty happy with the unit. I would recommend one to someone who has a small household or just wants to use it for work clothes in the morning. For the larger family, I find that just a normal iron would be easier.2 comments
Philips S.Philips
Hi there, thank you so much for taking the time to write down your experiences with the Steam & Go. We are very pleased to hear you are so satisfied with it. Your review helps others who are consideri... Read more
ng a product like this, so we highly appreciate your effort. Enjoy using your Steam & Go! Kind regards, The Philips Australia TeamYour more then welcome.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Philips
PeterSouth East Queensland, QLD
- 57 reviews
- Verified purchase
- Ambassador Review
A rumpled clothing renovator…but not an iron.
Do not confuse this as an iron replacement. It’s not!
This is a means of quickly tidying up clothing so as to remove wrinkles and other general crumpling that may have occurred while travelling. Also, the steaming process is great for freshening clothing when you can not easily access washing facilities.
Comes with a heat proof carry bag and glove (great for when you are on the move). The glove is very light but has good insulating properties. The steamer has a quality feel and is reasonably light to hold and use. Heating only takes about 4...Read more
5 seconds. In fact, from taking it out of its travel bag, plugging it in, filling and waiting for it to reach operating temperature only took about a minute and a half. That is pretty good…particularly if you are in a hurry. On the plus side, it only requires tap water (no de-ionised water etc required) and 240v power….(worth remembering if using it while international travelling). A clip on brush attachment is supplied but it didn’t seem to make much difference on the shirts/shorts I was using it with. Perhaps more delicate fabrics are its forte? Also, you need to be careful adding or removing it when the steamer is hot. Found shirts relatively easy to work as were denim shorts. Does seem to be better with synthetics and poly-cotton than heavy cotton fabrics. My wife also used it on our lounge room drapes with good results. Particularly as they were able to be freshened in place! Instructions supplied were helpful in determining the technique for best results in different areas. However, I will subtract one star for two reasons. There is a minor issue of the small water tank where you will only get about two shirts done before refilling. Admittedly, this is a relatively easy process being somewhat easier than many irons. It’s clearly a compromise as a larger tank would mean more weight and physical bulk. The other more concerning issue is there is no auto-off when left to rest and the front edge of the appliance remains very hot. Also, the light is only on while heating…not when it is resting on standby. You must only rest it on a heat resistant surface (it’s supplied carry bag works at a pinch) and also be aware that it takes a good ten minutes for the front plate to cool to "touch" temperature after being turned off. It really should have some type of dock to support it as well as cover the front plate. Apart from those issues, it does well at what I believe it is designed for…a means of freshening rumpled clothing whilst travelling.1 comment
Philips S.Philips
Hi Peter, we would like to thank you for taking the time to write down your experiences with the Steam&Go. Great to hear you are pleased with it. We appreciate your explanation of the pro's and con's,... Read more
that will definitely help others who are considering to buy a garment steamer. :) Kind regards, The Philips Australia teamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Philips
TafHunter Region, NSW
- 21 reviews
- Verified purchase
- Ambassador Review
The Steam&Go was fast & effective, I was surprised.
Summary Review :
Very easy to use. Filled the water tank, plugged it in and go.....
Shirts were simply ‘one’ buttoned up and hung off a door handle from the clothes hanger or inside the wardrobe itself, very handy to do! Results were overall good, some nice finishes.
Specs :
1300W / Continuous Steam / Heated Plate / 2y warranty / Storage Pouch / Heat Mitt (small)
On - off switch / Steam Pump trigger
Size : Handle to topmost edge 32cm (straight line) / Head width 12cm
Detailed review : ...Read more
This will never replace an iron & board when needed, what handheld steamer could. But for ease of use it was handy and could replace many ironing board quick jobs. It really is designed to steam only a few garments at a time. It works best for me stored WITH the iron & board, so I can use the board with it if needed, or just carry it to my wardrobe or any rooms. This would be perfect for travelling or when on holiday. Easy to use, not as bulky as setting up/making space for an ironing board etc. Pros - Works at any angle, up or down. - Wide/larger head than some on the market - Easy to hold/handle for me - Solid, very well built - Water tank very easy/quick to refill Cons - Small water tank (they all seem to suffer from this) - Water Tank can be pulled out of the slot by your fingers when steaming sometimes - Clip-on oval brush can be awkward to attach & remove (didn't find it useful) - On light is reversed – light goes off when ready? Really? I thought I would share real world results/tests I did; (I did not always have the steam running, the Steam&Go Plus heated head was helpful) * First Item - Shirt – Polyester/Cotton I just ran the steamer over it lightly, took my time and got a feel for the device. I held up the shirt arms and did the outsides and a little inside. After it cooled it remained smooth and looked good. Some creases did get missed, but I was going lightly to test it out. It was easy to use, kept forgetting my hands aren’t steam proof :) Tank used – ¾ Time - 8min * Second Item - Shirt – Polyester/Cotton This had some heavy creases. I applied more pressure and straightened out the material more so. This was ideal, it was faster to use, got better results. All heavy creases gone, only light lines left in some places. Chest & back looked great. Tank used – ½ Time - 4min * Third Item - Shirt – Polyester Very light shirt, few creases, Steam&Go had no problems, felt like garment was refreshed. Light stretching, no heavy pressure, just a quick brush over. Creases smoothed out. Tank used – ¼ Time - 3min * Fourth Item - Blouse – Silk Great way to freshen. Very light item. Only used the steam, no pressing of the device head against the garment. Tank used – minimal Time - 2min * Fifth Item – Jacket Merino Wool - with included Brush attachment Just a quick test to see how the brush attachment worked. Had to hold the material firmly. A few creases present were removed, brush helped to lift and steam the thicker material, jacket felt refreshed. Tank used – ½ Time - 4min * Sixth Item – Scarf – Silk It had heavy square creases from being folded. Used the steam & pressed the head against the material, worked very well. All creases/folds are gone & have not returned. Tank used – ½ Time - 5min * Seventh Item - T-Shirts - cotton I ran a ‘time test’ to iron out some general wrinkles from x10 T-Shirts out of the dryer, cooled. Each shirt was in my wardrobe on a hanger and steamed directly there, so handy to do it this way. Steamed front and back lightly. x9 shirts completed to a smooth state with some lines or light wrinkles remaining around the bottom of the shirt, but much better than before the steam. Shirt Decals/Logos had no issues. Steam was used (button was pressed) almost the whole time. Tanks used – 2 Time - 12 min * Eighth Item – Jeans/Denim Not too good on these, the Jeans were places on an ironing board and I used the steamer. As it pumps out steam in any direction, it was not a problem to work as needed. But the heavy creases were reduced not removed. After cooling they remained, really an Iron needed here. * Ninth item – Placemats – polyester - 40x32cm - x5 Folded into squares when mailed to me. Had heavy creases. Placed on ironing board, lots of steam needed. Tank used – ¾ Time - 4 min1 comment
Philips S.Philips
Hi Taf, thank you so much for taking the time to write down your real-world experiences with the Steam&Go! We highly appreciate your feedback and are happy to hear you are pleased with it. The con's y... Read more
ou described are appreciated as well since they help us improve this product in the future. Enjoy using the Steam&Go. :-) Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Philips
Questions & Answers
Kazzaasked
How do you get brush off?
1 answer
Philips S.Philips
Hi Kazza, you should be able to gently pull it off the steamer. If you have any difficulty doing that, please feel free to reach our product team directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. They'll be happy to help.
Kind Regards
The Philips Australia Team
Anthony M.asked
How do you de scale model GC362 steam and go?
1 answer
Philips S.Philips
Hi there,
Thanks for reaching out to us. You can clean the Philips Steam&Go by rinsing the water tank to remove any deposits. If there is anything left, make sure to wipe them off with a cloth with a non-abrasive cleaning detergent. If this doesn't help, we'd like to refer you to our product team for more information. You can reach them directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. They'll be happy to help.
Kind regards,
The Philips Australia Team
Bevasked
Hi I have purchased this product and can not get it to steam. Yes it has water in the tank, yes I’m waiting long enough for it to heat up. I have tried everything, could this be a faulty one?
1 answer
Philips S.Philips
Hi Bev,
Thanks for reaching out to us. We're sorry to hear about that. How long do you have your steamer? Keep in mind that your Philips Handheld Steamer is designed to be used vertically. When it is positioned horizontally, the water from the tank can't flow freely. Therefore we recommend to hold your Philips Steam & Go vertically while using it. Also make sure that the water tank is properly inserted, your garment steamer won't be able to produce steam if it isn't inserted properly. Let us know if this has helped you out. If it doesn't, then please feel free to contact us via 1300 363 391 (Mondays to Saturdays: 7:00 am - 7:00 pm EST).
Kind Regards,
The Philips Australia team
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Philips S.Philips
Hi there. Thanks for sharing your experience with us. We're glad to hear that you're satisfied with your Philips Steam&Go. If you need any information, feel free to let us know. We're always happy to ... Read more
help you. Kind regards, The Philips Australia Team