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Reviews

4.6

74 reviews
5
(65)
4
(2)
3
(0)
2
(1)
1
(6)
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Rik Dwyer

Rik DwyerGreater Melbourne (Metropolitan), VIC

Such a professional and genuine company

published

Thus company has exceeded all expectations. They are honest, professional and genuine in the service of there products. They do not try to oversell but rather listen and make the best recommendations for you. Thanks heaps

1 comment
Plum Heating and Cooling
Plum TeamPlum Heating and Cooling

Thanks for the great review Rik. We appreciate you taking the time to pass on your feedback

Mark

MarkGreater Melbourne (Metropolitan), VIC

  • Verified customer

It's all true

published

Everything Plum Heating and Cooling say they; 'they do'. Extraordinary service, easy to deal with, honest, responsive, and affordable. Their instillation team was quick, quiet, clean and on time, they took away our old cooler.
Thank you Plum for bring trust, honesty and reliability back into business.

MonicaKeane Haley

MonicaKeane HaleyGreater Melbourne (Metropolitan), VIC

  • Verified customer

Excellent

published

My First time dealing with Plum from the time I called for a service got Aaron who was fantastic to deal with and then had to get a new system installed great work from Jules and his team on the day you all did an excellent job so glad All the guys are very friendly would highly recommend Plum .

The reviewer stated that an incentive was offered for this review

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penny dropped

penny dropped

  • 4 reviews

Cool Xmas service

published
1 comment
Plum Heating and Cooling
Plum TeamPlum Heating and Cooling
Dissatisfied Customer

Dissatisfied CustomerGreater Melbourne (Outer), VIC

No Issue Diagnosis or Service yet still charged - Absolute Rip Off!

published
1 comment
Plum Heating and Cooling
Plum TeamPlum Heating and Cooling
Seb k

Seb kGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Extremely overpriced for poor quality standard of service

published
1 comment
Plum Heating and Cooling
Plum TeamPlum Heating and Cooling
Karen B.

Karen B.Greater Melbourne (Metropolitan), VIC

New Ducted Heater

published

We would highly recommend Plum for all heating and cooling.Today Kyle and Jules came to install a new ducted heating unit. They arrived on time and were very friendly and done a fantastic job.They both knew what they were doing and explained everything to us and cleaned up before they left. Great job Kyle & Jules. The staff at Plum are so helpful from the first visit to there showroom to the final payment.Thank you everyone at Plum Heating And Cooling

1 comment
Plum Heating and Cooling
Plum TeamPlum Heating and Cooling

Thanks for the great feedback Karen! We appreciate you taking the time to write us a review.

The reviewer stated that an incentive was offered for this review

Plum Heating And Cooling Air Conditioner Serviced

published

I had my A/C cleaned and serviced today. Was given a courtesy message the day before in case I wanted to rearrange the appointment date. The unit was in dire need of a clean and service and Shiva made excellent work of it. The unit looks new and runs very well now. Thanks you for the excellent service.

1 comment
Plum Heating and Cooling
Plum TeamPlum Heating and Cooling

Thanks for the great feedback Johnno!

The reviewer stated that an incentive was offered for this review

Effie

EffieGreater Melbourne (Metropolitan), VIC

Professional, reliable and great communication

published

A big thank you to all the team at Plum Heating and cooling. I upgraded my existing Ducted Heating Unit and Nhan & Aaron were fabulous. They arrived on time and removed old unit and replaced new unit and at al times were focused and got the job done efficiently and professionally. At all times they updated me on progress and explained process and directions of use and how to maintain. Thank you guys.

1 comment
Plum Heating and Cooling
Plum TeamPlum Heating and Cooling

Thanks for the great feedback Effie!

The reviewer stated that an incentive was offered for this review

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Tania

TaniaGreater Melbourne (Outer), VIC

Fantastic service, professional and highly recommended.

published

From the moment we made our enquiry the team at Plum Heating and cooling communication was outstanding the whole way through the process. They gave us all the information we needed to get the best system for our home. Nhan, Nicholas and Jeremy did a superb job installing our cooling, Cleaned up and talked through how to use it. Highly recommended and great product.

1 comment
Plum Heating and Cooling
Plum TeamPlum Heating and Cooling

Thanks Tania for the great feedback!

The reviewer stated that an incentive was offered for this review

Fiona D

Fiona DSouthwest, VIC

Professionalism

published

I can not thank Shae and Shaun from Plum Heating and Cooling enough. These two workers were very professional when replacing our split system recently. Both men were extremely helpful and went out of their way to talk me through the new app I can use to turn on/off my unit remotely.

1 comment
Plum Heating and Cooling
Plum TeamPlum Heating and Cooling

Thanks for the great review Fiona!

Perfection

published

I have used Plum heating to install and service heating and cooling units to my home and my two rental properties. Each time they have been very efficient and competitively priced. The staff are easy to deal with and the installers quick and efficient. They even cleaned up all their mess from the job.
I am very happy to recommend them to my friends and family.

1 comment
Plum Heating and Cooling
Plum TeamPlum Heating and Cooling

Thanks for the great review Carole!

Fantastic service from wonderful installers

published

My replacement unit was installed by Miled and Jim. I can not praise them highly enough. They were efficient, courteous and pleasant. I was very nervous about having strangers in my home but they were great. Thanks for a job well done.

tom m.

tom m.

  • 2 reviews

Ripoff

published

Got quoted $2700 for a Mitsubishi 3.5kw Reverse Cycle unit. Ended up getting the same one elsewhere installed for $1835. Absolute ripoff. Search around people. These guys are way overpriced

1 comment
Plum Heating and Cooling
Plum TeamPlum Heating and Cooling
Mar

MarVictoria

A well done Job!

published

Thank you Plum Heating & Cooling for your excellent service! Good service indeed. Service booked according to our time frame available. Contacted us before arriving, in time, polite, efficient professional tradesmen. Explained well of the job done. I will use Plum Heating & Cooling again.

The reviewer stated that an incentive was offered for this review

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Trevor

Trevormelbourne

  • 2 reviews

Very happy with service

published

The service was done by Miled, who contacted us before arriving and was on time. He was professional, efficient and explained what he had done. Very happy with the service

1 comment
Plum Heating and Cooling
Plum TeamPlum Heating and Cooling

Thanks for the great feedback Trevor!

The reviewer stated that an incentive was offered for this review

John Matthews

John MatthewsGreater Melbourne (Metropolitan), VIC

  • Verified customer

Excellent service by a well-presented, polite, knowledgable gentleman named Shiva.

published

Excellent service by a punctual, well-presented, polite, knowledgable and efficient gentleman named Shiva. He provided intelligent explanation as to what he was doing, why he he did it and what to expect from the unit he serviced.

1 comment
Plum Heating and Cooling
Plum TeamPlum Heating and Cooling

Thanks for the great feedback John! Shiva is an asset to our company and we appreciate you taking the time to write a good review!

this was my yearly service

published

Hi there I have been using plum heating and cooling since they installed my unit in 2008. The service was done by Shiva. He explained what he would be doing. He was friendly and professional. Thank you Plum Heating and Cooling

1 comment
Plum Heating and Cooling
Plum TeamPlum Heating and Cooling

Thanks for the great review Val!

The reviewer stated that an incentive was offered for this review

Clive

CliveGreater Melbourne (Outer), VIC

  • Verified customer

At last back to having a warm cozy home

published

Our old heater burnt out right in the middle of this extreme last three weeks of cold weather. Plum installed a 5 Star Brivis heater as a change over today which is working well. The touch screen controller is a real plus providing good information on the status of the gas and fan working.
Will update later after a few weeks on the experience.

1 comment
Plum Heating and Cooling
Plum TeamPlum Heating and Cooling

Thanks for the great feedback Clive. We hope you are staying warm and comfy in these cold nights!

The reviewer stated that an incentive was offered for this review

Pkchewy

PkchewyGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Service Service

published

The company has been in contact right from the start, and the installation day was that which best suited me
The installers Miled & Jeremy N, arrived on time and were professional in their work and cleaned up any mess they made and after all finished ran through the procedure of how to operate unit, and said if I had any further questions or issues left a number via a fridge magnet, couldn't have been more satisfied, well done boys !!!

1 comment
Plum Heating and Cooling
Plum TeamPlum Heating and Cooling

Thank you for taking the time to give us a great review!

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