We purchased a plum trampoline for longevity and 10 year frame warranty. unfortunately this trampoline although only used by one child is now useless and dangerous. This was purchased for Christmas 2015. Plum have offered us 20 % off the purchase of a new trampoline as no parts available to replace, we will not be purchasing again and this matter will be going to NCAT. 10 years warranty on frame, as you can see from photos this trampoline is dangerous...

Hi bought this product for my kids 10 and 12 for 2022 Christmas and all was going great when a spring popped off, but no it hadn’t just popped off the stitching that holds the webbing to the mat all snapped so I sewed it back on with 20pound fishing line, then more snapped off, then over the Christmas holidays kids left a ball in there which generated heat and the mat melted.

Only lasted a year!
Zip broke within 2 months!
Net fell apart!
Foam mat is so thin that it didn’t last!
Fibreglass poles broke!
CHEAP PRODUCTS AND ASKING PREMIUM PRICES!!!!

Replacement parts are so expensive and a rip off!!!

When calling the after care line there was no empathy for the customer and no solution except for being asked to buy a new one....WHY would I do that!!??

Purchased this trampoline for my sons 7th birthday and 4 years later it is going strong. Has handled our harsh Queensland weather perfectly and when I needed a mew mat because ours got a lot dirty and the kids said it started losing it’s bounce, I just googled ‘plum 12ft mat’ and their website came up and I was super impressed! From mats to nets to braces every spare part you could ever need is available for separate sale for really reasonable prices. Also as a single mum I put it together alone without a problem and have moved multiple times and still it’s standing strong.

We’ve had this trampoline from Aldi for nearly 5 months, and while being a bit anxious reading all the reviews we’ve had no problems and are enjoying it! The kids use it every day and it’s stood up to all four seasons here in Queensland. As with most trampolines it was tedious to build but we love the netting and ladder, and the bounce the kids get is perfect. Will look at getting some kind of after market cover/ top as the kids can spend all day on it and get sunburnt. Happy with the price and quality thus far !

Springs pulled loose from mat.... grandson hand got hurt by spring through the mat..... a waste of my money. Will never buy a plum again.... should of put the money towards the purchase of a vuly! Way better quality! Bought 15 months ago but only put it up last may!

From what I’ve read the problems with the springs coming away from the mat is common. This trampoline doesn’t even last a year, what a waste of money. My $250 warehouse tramp had lasted 4 years. My plum one just on 6 months for $450, both sold buy the warehouse. they should be taken off the market!!

Such a shame that "santa" gave one to our three kids and the mat only lasted 8 months! The springs fell off due to the crappy stitching! very annoying to find out that the warranty for the frame is 12 months BUT the mat has only 6 months warranty, so when I rang up before warranty ran out thinking it was covered it was not! Now I'm trying to find a price for a plum trampoline mat to replace it with and can't find anything!!

Received this as a gift from grandparents last June. The matting around the outside of the trampoline has all faded and gone out of shape. The zip on the net broke within 6 months. My kids are only two and four so the bounce is sufficient for them however their 8 old cousin was very disappointed. Wouldn't recommend this product to anyone

Dont waste $500 on one.Got my kids one for christmas.It has stupid straps that attach around a clip that holds spring.Only had less than six months.4 springs have come off because the stitching is faulty and has rended a $ 500 trampoline useless and worse dangerous.Toys Rus sold it to me and have fobbed me off with no support what so ever.

Just finished assembly. The direction for assembly is a series of diagrams which needed further instructions. The net is attached to the trampoline by threading a very long shoe lace through the mat loops, which required using a screw driver to push it through, and through the bottom of the net. It just seems like poor design. I predict the net will tear at the bottom where the lace goes through. Watch this space

My girls got this for christmas and it has lasted 4mths!
The netting has pulled away from the support poles, the poles pierced the foam, mould all around the mat, and the bolts that held the support poles (for netting) have completed snapped with leaving the trampolines unsafe to use for children too young to play on. It was never overloaded with weight and the sides were never bounced off so unsure why this product has deteriorated so quickly. I put it down to poor quality for maximum profit.

I bought this trampoline 3.5 years ago... the safety foam, mat and netting are already deteriorating terribly in the sun. The fiberglass pole cracked from use or wind. I contacted PLUM to get replacement parts only to be told that they no longer stock these for this model anymore. As an apology they offered me 20% off a new PLUM trampoline. Why would I ever purchase a product of such expense if you can't get replacement parts? They're not made with UV stable materials. Waste of money!

I have had the Aldi Whirlwind Tramp in a box for 2 years and finally put it up. What a waste of time. The fibreglass pole holding the net broke within a week and I ended up with fibreglass shards all through my hands. Tramp is rubbish and I will never buy this brand again.

My grandaughters got one from santa, did not assemble it, and that took some work. But they were on it all xmas, and not one injury, this is the biggest toy any of our children have received. This will be used for many years, thank heavens for trampolines. And santa

A rip appeared in the zip and netting / enclosure after 12 months and Ive just discovered that no spare parts are now available as the trampoline is now a few years old! It has been a great trampoline but we can no longer use it for obvious safety reasons. Such a waste!!!!!

I purchased a 14ft trampoline on 14 June last year and my children can no longer use it. The stitching has come apart on the mat and if the children jump on it springs pop off everywhere. Obviously very dangerous. I have tried emailing place of purchase and have been told to contact manufacturer direct. I would have thought this trampoline would have lasted at least a year.