MichelleSouth East Queensland, QLD
genuine friendly helpful service
I have had two separate occasions when I've purchased from this store and both times Meryl has been very happy to help with suggestions and service. Very happy with the products, a wonderful experience and would use this store again for any further purchases.
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Amanda TipeneSouth East Queensland, QLD
Great customer service
Chrystal was great she had a fantastic knowledge of all the lounge suites helped us throughout the store..
Great customer service. Now we are waiting for our product to arrive very excited.
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Jane ClancySouth East Queensland, QLD
- 3 reviews
Thanks Cam
We walked into Plush at Bundall after visiting many other furniture stores and were greeted by Cam. We have a long and skinny TV room that we were struggling to find a suitable couch for but Cam showed us a few options and helped us work out which would fit the room and our family best. Then we got to choose our fabric and were lucky enough that there was a couch covered in the one we liked so we could see the finished product (I'm not very good at visualizing how a sample will look on a larger scale). We can't wait for the couches to arrive
1 comment
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IreneNorth Queensland, QLD
Happy with service i received from sales person jessica
I popped into the store yesterday 23rd feb and was greeted by jesse who was very patient with me when i first walked in she was helpful with her product knowledge and nothing seemed to be a problem for her . Jesse had answers for every question I asked her and she would explain until I understood. Very happy with jesse at plush and will highly recommend them to anyone who is looking to buy your furniture.
1 comment
Plush Sofas A.Plush Furniture
Hi Irene,
We are so pleased to hear that you received excellent service from our Townsville Team. We will pass your appreciation onto Jessica. Thanks for recommending us!... Read more
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Excellent customer service
We visited the Townsville store and were greeted warmly by Amanda. She was knowledgeable and respectful when answering my questions about how Plush source their leather and feathers, which I really appreciated. She was very helpful and patient while we considered the different styles and changed our minds over and over! We ended up with a sofa that we're very happy with and two armchairs (yet to be delivered).
The store itself was really well laid out and easy to view the wide range of products available for sale. Highly recommend visiting the Townsville store and having a chat to Amanda.
1 comment
Plush Sofas A.Plush Furniture
Hi Denise,
Thank you for your high recommendation. ... Read more
We really appreciate your kind words on your Townsville Showroom experience. It is great to hear that she was able to assist in your decision making process. Hope you enjoy! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Great showroom and friendly service
Amy from Fortitude Valley store was very friendly and helpful with our enquiries. She very efficiently provided quotes with an instant email of these. The email had very straight prompts in terms of proceeding with a purchase which we did.
1 comment
Plush Sofas A.Plush Furniture
Hi A,
Thank you for sharing with us - hope you enjoy!... Read more
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Melissa McDNorth Queensland, QLD
Amazing Service Amanda!
Amanda welcomed my husband and I into the store with a warm beautiful smile on an unusually cool Townsville day. Amanda has excellent product knowledge and was able to directed us to the product we were after straight away. We needed a sofa bed which would be easy to set up but needed the perfect fabric to suit our new rumpus room. Amanda’s advice was valuable even letting us take samples home to colour match. Thanks Amanda - we would definitely make sure we came to you for our next purchase!
1 comment
Plush Sofas A.Plush Furniture
Hi Melissa,
Thank you for your feedback on your Plush experience. We are glad to hear you found the perfect fit for your rumpus room. We look forward to seeing some amazing snaps on our Instagram page @plush_think_sofas. ... Read more
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OlgaSouth East Queensland, QLD
- 2 reviews
Great customer service
- Nice open store, with a lot of floor space to move easily around.
- Great quality furniture
- Huge selection of customisable options to suit your own specific taste
- Amazing customer service, exceeded all expectations
- Great communication in person and via phone and email
1 comment
Plush Sofas A.Plush Furniture
Hi Olga,
Thank you for sharing! You have listed some great points on your Logan experience. We will be sure to pass on your appreciation. ... Read more
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Exceptional service and product!
Amazing service at the Logan store & by Jerlene! I felt valued and important as a customer. I received my sofa 6 weeks before estimated delivery. Love my new plush sofa!
1 comment
Plush Sofas A.Plush Furniture
Hi Jess,
Thank you for sharing such wonderful feedback on your Plush experience. We look forward to sharing your kind feedback with the teams. It is so great to hear that you are now enjoying your stunning new sofa earlier than expected. ... Read more
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HaoldSouth East Queensland, QLD
- 7 reviews
Exceptional Service
As we walked into your Bundall store we received an excellent welcome and smile from Hanna. She immediately understood our requirements and took us straight to the recliner chair we would need.Hanna was so patient and caring and showed us so many swatches advising us along the way.She gave us as much time as we needed . Hanna is an asset for your firm and such a pleasure to deal with her. THANK YOU SO MUCH HANNA.
Regards
Harold and Avril
Can’t wait for the chairs to arrive
1 comment
Plush Sofas A.Plush Furniture
Hi Harold & Avril,
Thank you for taking the time to share on your experience with our Plush Bundall Showroom. We are pleased to read of the assistance you received from Hanna throughout your sofa se... Read more
lection process and will be sure to pass on your kind words.Similar opinion? Write a review on ieatwords.com.au!
Love my lounge & accent chair
We have bought a leather lounge & accent chair. The quality is great! Our lounge needed a slight repair & was fixed no problem! Amy from the Fortitude Valley store is always so helpful when purchasing & after sale service. She makes shopping there a pleasure!
1 comment
Plush Sofas A.Plush Furniture
Hi there,
Thank you for sharing your wonderful experience with us. It is a pleasure to hear that Amy was a pleasure to deal with throughout the process. We hope you enjoy your new sofa and we are sure she is looking forward to your next visit.... Read more
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The reviewer stated that an incentive was offered for this review
Troy TownsendNorth Queensland, QLD
Jesse sure is a sofa specialist! Terrific service and knowledge
My wife and I visited the store twice over the weekend and received excellent attention and patience from their sales consultant Jesse. She knew absolutely everything about the products. Thank you, we will be back.
1 comment
Plush Sofas A.Plush Furniture
Hi Troy,
We are so pleased to hear that you received terrific service from Jesse. We will pass your appreciation onto our Townsville Team. Hope you enjoy!... Read more
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DLSSouth East Queensland, QLD
Great service from Judith at Aspley store
We received excellent service from Judith at Plush Aspley. She was very knowledgeable about the products and helpful with colour & style selections. Nothing was too much trouble. Very excited about our new Duchess chair and ottomans.
1 comment
Plush Sofas A.Plush Furniture
Hi DLS,
Thank you for taking the time to share on your experience with our Plush Aspley Showroom. We are pleased to read of the assistance you received from Judith throughout your sofa selection process and will be sure to pass on your kind words. ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
TanSouth East Queensland, QLD
Brilliant Service from Kassiah
Kassiah from Plush Logan provided the service that I adore. She gave us space to peruse the store, was available when we had questions and also helped us with options on what materials and colours we can choose for the 2 lounge items we were interested in purchasing. Kassiah made the whole process so effortless. I haven't had a better customer service experience than that. Thank you Kassiah for being so attentive and great to deal with :) I have raved about her service and of course the fantastic range of products that Plush offer. If I ha...Read more
d more money, I would have purchased a lot more believe me! p.s. I just received an email from Plush advising a delay due to the coronavirus and how that is affecting manufacturing and shipping industries. Even though I simply can't wait to get our 2 lounge items, we appreciate the update - Thank you! Once received I will provide a review of the items.1 comment
Plush Sofas A.Plush Furniture
Hi Tan,
Thank you for sharing on your overall experience with Plush. We apologise for the inconvenience and delays. Your patience is much appreciated during this time. We also can't wait for your d... Read more
elivery which we are sure you will absolutely love.Similar opinion? Write a review on ieatwords.com.au!
GillSouth East Queensland, QLD
- 2 reviews
Excellent customer service
Sandra approached us soon after we entered the store and explained how easy it was to navigate the process. She was extremely friendly, patient, helpful, knowledgeable and, had it not been for her excellent customer service levels, we may well have left the showroom without making a purchase.
We hadn’t expected to have the option to create a lounge suite that would suit our comfort needs as well as design aesthetic. The range of offerings, from style to fabric to configuration was extensive.
Having only made the purchase yesterday it will be so...Read more
1 comment
Plush Sofas A.Plush Furniture
Hi Gill,
Thank you for sharing your feedback with us. It is great to hear that you value design as much as we do. We hope your stunning new Plush Sofa is a perfect fit your space. Looking forward to ... Read more
seeing some amazing snaps on our Instagram page @plsuh_think_sofas.Similar opinion? Write a review on ieatwords.com.au!
ivojockNorth Queensland, QLD
Excellent Customer Service
Claire was extremely good to deal with and very polite. She met all our needs and provided outstanding customer service. We would have no hesitation in recommending Plush Townsville to our friends in the future.
1 comment
Plush Sofas A.Plush Furniture
Hi there,
We are pleased to hear that all your expectations were met. We will be sure to pass your appreciation on to Claire and the team. Thank you for your recommendation!... Read more
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Sam B.South East Queensland, QLD
Love them so much. My dream sofa and coach.
We dropped in on Sunday 16/02/20 at Aspley showroom to look around. We met lovely Judith with professional advices and excellent customer service. We ended up buying some furniture and are quite happy with the deal as well as big help from show ground staff. Thank you so much Judith and Aspley Plush team for your great work.
1 comment
Plush Sofas A.Plush Furniture
Hi Sam,
Thank you for sharing your wonderful experience with us. It is a pleasure to hear that Judith from our Plush Aspley Showroom was more than happy finding a sofa that met all your needs. Looking forward to your next visit!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
PlushSouth East Queensland, QLD
Finally found the Perfect Sofa at Plush
Found it "The Dion" (with the ottoman) is extremely comfortable for us and will blend perfectly into the living room of our new home. The experience we enjoyed at the Logan store was a great. Florent 'the manager' is a very friendly, happy and professional guy to deal with showing us all the options and important information we needed with no pressure. His assistants also friendly and helpful when we had a question or two. I think we will be back when we need a full lounge suite for our media room
Thanks Florent
1 comment
Plush Sofas A.Plush Furniture
Hi there,
Thank you for your feedback! It is great to hear that your new stunning Dion will be the perfect fit envisioned for your space. We are sure Florent can't wait to help find the perfect fit for your media room. ... Read more
Hope you enjoy! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Kerri
- 2 reviews
Exceptional service
Florent at the Logan store was so helpful and could not do enough to help with getting a sofa that fitted into our space. We received a great price for a great sofa. Can't wait for it to arrive.
1 comment
Plush Sofas A.Plush Furniture
Hi Kerri,
Thank you for your valuable feedback. It is great hearing of Florent's exceptional service throughout your decision-making process and that you can't wait to receive delivery. We will be sure to pass on your kind words. ... Read more
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The reviewer stated that an incentive was offered for this review
Superb Service
Florent was exceptionally good at walking us through all the options...nothing was too much trouble. Very friendly but not pushy or overbearing. We were very happy with the design we finally settled on...it was the only sofa we found, after much hunting, that suited our needs. Very positive experience so far - can't wait to receive it and see it in our home! Thanks for the outstanding service!
1 comment
Plush Sofas A.Plush Furniture
Hi Selma,
Welcome to the Plush Family!... Read more
We are pleased to hear of Florent's outstanding service upon your Logan Showroom visit. We are sure your new sofa will be a perfect fit for your home. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
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Plush Sofas A.Plush Furniture
Hi Jane,
Thank you for your glowing feedback on our Bundall Showroom. We are glad to hear that you found the perfect fit for your space. We are sure this will make Cam's day!... Read more
Warm regards, Plush Think Sofas