genuine friendly helpful service
I have had two separate occasions when I've purchased from this store and both times Meryl has been very happy to help with suggestions and service. Very happy with the products, a wonderful experience and would use this store again for any further purchases.
Great service from Judith at Aspley store
We received excellent service from Judith at Plush Aspley. She was very knowledgeable about the products and helpful with colour & style selections. Nothing was too much trouble. Very excited about our new Duchess chair and ottomans.
Love them so much. My dream sofa and coach.
We dropped in on Sunday 16/02/20 at Aspley showroom to look around. We met lovely Judith with professional advices and excellent customer service. We ended up buying some furniture and are quite happy with the deal as well as big help from show ground staff. Thank you so much Judith and Aspley Plush team for your great work.
Thank you Meryl at Aspley
Big thank you to Meryl at Aspley who looked after me today. She was so patient when I was deciding and very informative when it came to measurements and colour choices. I am so happy! Amazing customer service.
Thank you Bijoy
Bijoy was extremely helpful and knew his products. He was able to give us clear choices, quotes and show us a good range of beautiful fabrics. Excellent customer service. Thanks.
My purchase was exactly what I wanted & never thought I would find.
* Store was well laid out which enabled us to make our choice easily. There were 3 other couples in the store at the time & there was room for everybody to research & make a choice.
* Store was well stocked with a huge selection of quality choices.
* I was elated with the swivel chairs I bought & excited to have an ottoman fit in so neatly, so I do not have to move it to get out of the chair.
* My choice of chairs, & ottomans are being made & covered in quality Warwick fabric, therefore I do not have anything to assemble.
Service: The t...
My dream lounge!
My husband and I were looking to purchase a lounge for our home. We had looked at many stores but could not find what we wanted until we came to the Plush, Aspley store. Tamara was very helpful in showing us what lounges were available in the style that we wanted and we were able to see a lounge in the colour choice that we had selected. There was a huge range of lounges to see and many colours to check out, as well in the showroom. When we changed our minds, Tamara was very accommodating in providing us with a quote so that we could make ...a final decision. When we went to order, Bijoy was very thorough in helping us to complete our order and in explaining the warranty and cleaning process for looking after our lounge. We can’t wait for our lounge to arrive.
Great Service at the shop
We were not sure what we were looking for but Bijoy was extremely helpful by showing all the different options and colours. There was no pressure and spent a lot of time to make sure we got what we wanted. Went back a couple of days later to change the colour and was given a sample to take home with us which was great as we were changing our decor too.
Great product, friendly service
We were lucky enough to be served by Judith at Plush Aspley when we were on the look out for a new sofa. She was extremely knowledgeable about all the products, different leathers, colours, etc. and she was extremely patient when my hubby changed his mind about a dozen times. Finally settling on a beautiful Leroy sofa. We look forward to receiving it soon and would definitely visit Judith again if we need another sofa and would recommend her to our friends.
Great service by all involved.
The Aspley store was well laid out and offered a great variety of sofas for us to choose from. Meryl was increcibly helpful and patient, and offered us advice without being pushy. We are very satisfied with our purchase would recommend this store. Make sure you ask for Meryl!
Fantastic service and I got my perfect lounge
Meryl at the Aspley store greeted me, listened to my needs, directed me to relevant lounges in well set out showroom and gave me time to try out and decide style.
Quality is great and style/size fits perfectly. Thanks to Meryl and follow up phone calls it’s a great fit for me and I won’t have trouble getting it into my unit. Excellent service.
Choice made easy.
We were greeted by Meryl in a friendly manner and we told her our needs. She knows the products well and was very patient so it was easy to make a decision. We ordered a sofa a few weeks again so haven’t received it yet, hopefully it comes in the time frame. Looking forward to it!
Good customer service by Judith and Bijoy, Aspley Store. We were greeted when we walked in by a friendly face.
The store was spacious and easy to get around. The products were displayed well and they offer a large range of fabric / leather colours and different qualities.
Both staff members, Judith and Bijoy at the Aspley store, were welcoming and accommodating without being pushy.
We haven’t received our new lounge as yet but are looking forward to it and hope it is everything it says it will be.
- Verified customer
Really enjoy our sofa.
Bijoy at Aspley was very good at helping us choose our sofa. Now that we have received it we are very happy. It is really comfortable and their service from buying to installation was first class.
Wonderful customer service from Tamara made the sale
Although we are yet to receive our new Monterey sofa (we only ordered it last weekend), we could not be more pleased with our Plush experience to date. Tamara at the Aspley store was incredibly patient with my husband and I (more me than my husband, to be honest - my husband knew what he wanted within the first five minutes of entering the store) as we went through the decision-making process for our new sofa. Tamara took the time to listen to our wishes, walk us through the many different product options available, then answered questions and ...waited patiently while we/I deliberated over the best fit for our home. It was Tamara's exceptional customer service at the Aspley store that motivated my husband and I to return there to make our final sofa purchase despite another Plush store being located much closer to where we live. Based on the customer service we received, we will no doubt return to Plush for future sofa needs as well. Thank you, Tamara!
Could not fault plush Aspley!
Bijoy was a pleasure to deal with and helped us with everything we needed - his communication was great! The store was inviting and easy to find the lounge we found online. Thanks plush Aspley!
Beautiful lounge, great service
The lounge is good looking, well built and beautifully designed. Being able to configure it to suit our needs was amazing. Meryl was knowledgable and extremely helpful. A credit to your store
Meryl greeted me as soon as I entered the store. She showed me a range of sofas to meet my needs. She allowed me time to browse but was readily available to answer my questions. Styles, fabrics and prices were discussed. I was given written quotes and delivery times. I returned 2 days later to place my order and Meryl was very thorough in explaining everything from delivery, fabric care, Plush Shield fabric protection etc. I was very happy with my experience at Plush Aspley and will recommend to friends.
Tamara was great
sales girl was very knowledgeable about the products and helped us to choose our 2 new sofas, we are very happy with the service we received & cant wait till they arrive. We are looking forward to our purchase, we purchased on our daughters recommendation. Tamara was the best,very helpful and attentive
Great customer service
Thanks to Meryl at Aspley for her time and patience while choosing our new sofas. She was very knowledgeable and helpful with colours and the layout for the modular sofa we picked. Very excited on our purchase.
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