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Reviews

(336)
(28)
(2)
(3)
(14)
  • Product Quality
    4.8 (53)
  • Return Claim MadeYes (2) · No (60)
  • Warranty Claim MadeYes (3) · No (59)
  • Product Appearance As advertised (77%) · Not as advertised (23%)
  • Customer Service
    4.8 (63)


Michelle

MichelleSouth East Queensland, QLD

genuine friendly helpful service

published

I have had two separate occasions when I've purchased from this store and both times Meryl has been very happy to help with suggestions and service. Very happy with the products, a wonderful experience and would use this store again for any further purchases.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley
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DLS

DLSSouth East Queensland, QLD

Great service from Judith at Aspley store

published

We received excellent service from Judith at Plush Aspley. She was very knowledgeable about the products and helpful with colour & style selections. Nothing was too much trouble. Very excited about our new Duchess chair and ottomans.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAspley
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Sam B.

Sam B.South East Queensland, QLD

Love them so much. My dream sofa and coach.

published

We dropped in on Sunday 16/02/20 at Aspley showroom to look around. We met lovely Judith with professional advices and excellent customer service. We ended up buying some furniture and are quite happy with the deal as well as big help from show ground staff. Thank you so much Judith and Aspley Plush team for your great work.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley, QLD
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Tiffany S.

Tiffany S.South East Queensland, QLD

Thank you Meryl at Aspley

published

Big thank you to Meryl at Aspley who looked after me today. She was so patient when I was deciding and very informative when it came to measurements and colour choices. I am so happy! Amazing customer service.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPlush Sofa’s Aspley Homemaker Centre
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Angela Denver-Fedder

Angela Denver-FedderSouth East Queensland, QLD

Thank you Bijoy

published

Bijoy was extremely helpful and knew his products. He was able to give us clear choices, quotes and show us a good range of beautiful fabrics. Excellent customer service. Thanks.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Lainie

LainieSouth East Queensland, QLD

My purchase was exactly what I wanted & never thought I would find.

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley Homemaker Centre, Zillmere Road, Aspley, Q.
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Leanne

LeanneSouth East Queensland, QLD

My dream lounge!

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Gill

GillSouth East Queensland, QLD

Great Service at the shop

published

We were not sure what we were looking for but Bijoy was extremely helpful by showing all the different options and colours. There was no pressure and spent a lot of time to make sure we got what we wanted. Went back a couple of days later to change the colour and was given a sample to take home with us which was great as we were changing our decor too.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPlush Aspley Queensland
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Chris Mac

Chris MacSouth East Queensland, QLD

Great product, friendly service

published

We were lucky enough to be served by Judith at Plush Aspley when we were on the look out for a new sofa. She was extremely knowledgeable about all the products, different leathers, colours, etc. and she was extremely patient when my hubby changed his mind about a dozen times. Finally settling on a beautiful Leroy sofa. We look forward to receiving it soon and would definitely visit Judith again if we need another sofa and would recommend her to our friends.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Great service by all involved.

published

The Aspley store was well laid out and offered a great variety of sofas for us to choose from. Meryl was increcibly helpful and patient, and offered us advice without being pushy. We are very satisfied with our purchase would recommend this store. Make sure you ask for Meryl!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley Qld
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Lyn

LynSouth East Queensland, QLD

  • 2 reviews

Fantastic service and I got my perfect lounge

published

Meryl at the Aspley store greeted me, listened to my needs, directed me to relevant lounges in well set out showroom and gave me time to try out and decide style.
Quality is great and style/size fits perfectly. Thanks to Meryl and follow up phone calls it’s a great fit for me and I won’t have trouble getting it into my unit. Excellent service.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Narelle

NarelleSouth East Queensland, QLD

Choice made easy.

published

We were greeted by Meryl in a friendly manner and we told her our needs. She knows the products well and was very patient so it was easy to make a decision. We ordered a sofa a few weeks again so haven’t received it yet, hopefully it comes in the time frame. Looking forward to it!

1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Paula

PaulaSouth East Queensland, QLD

Good customer service by Judith and Bijoy, Aspley Store. We were greeted when we walked in by a friendly face.

published

The store was spacious and easy to get around. The products were displayed well and they offer a large range of fabric / leather colours and different qualities.
Both staff members, Judith and Bijoy at the Aspley store, were welcoming and accommodating without being pushy.
We haven’t received our new lounge as yet but are looking forward to it and hope it is everything it says it will be.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley, Qld
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

David

DavidSouth East Queensland, QLD

  • Verified customer

Really enjoy our sofa.

published

Bijoy at Aspley was very good at helping us choose our sofa. Now that we have received it we are very happy. It is really comfortable and their service from buying to installation was first class.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley Plush
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Tina

TinaSouth East Queensland, QLD

Wonderful customer service from Tamara made the sale

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPlush Aspley
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
MCB

MCBSouth East Queensland, QLD

Could not fault plush Aspley!

published

Bijoy was a pleasure to deal with and helped us with everything we needed - his communication was great! The store was inviting and easy to find the lounge we found online. Thanks plush Aspley!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Sharon

SharonSouth East Queensland, QLD

Beautiful lounge, great service

published

The lounge is good looking, well built and beautifully designed. Being able to configure it to suit our needs was amazing. Meryl was knowledgable and extremely helpful. A credit to your store

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley Qld
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Excellent service

published

Meryl greeted me as soon as I entered the store. She showed me a range of sofas to meet my needs. She allowed me time to browse but was readily available to answer my questions. Styles, fabrics and prices were discussed. I was given written quotes and delivery times. I returned 2 days later to place my order and Meryl was very thorough in explaining everything from delivery, fabric care, Plush Shield fabric protection etc. I was very happy with my experience at Plush Aspley and will recommend to friends.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAspley
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Peter and vi

Peter and viSouth East Queensland, QLD

Tamara was great

published

sales girl was very knowledgeable about the products and helped us to choose our 2 new sofas, we are very happy with the service we received & cant wait till they arrive. We are looking forward to our purchase, we purchased on our daughters recommendation. Tamara was the best,very helpful and attentive

1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Peter & Vi, thank you for your kind words. We will be sure to pass on your kind words to Tamara and the Aspley Team.
Warm regards,
Plush Think Sofas


Amanda

AmandaSouth East Queensland, QLD

Great customer service

published

Thanks to Meryl at Aspley for her time and patience while choosing our new sofas. She was very knowledgeable and helpful with colours and the layout for the modular sofa we picked. Very excited on our purchase.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

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