Ray and KerrieNorth Queensland, QLD
- 2 reviews
Our new lounges
Amanda, the Townsville showroom provided excellent service. Amanda was very helpful and went above, beyond working on her days off to provide a quote. Which sealed the deal. Good work.
1 comment
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Cameo lounge ordered Plush Townsville
Have just ordered a Plush Cameo lounge from Plush Townsville. The service we received from Chantel was excellent. She was very helpful when choosing a lounge with helpful suggestions and follow up emails. I would also mention Claire who also assisted us and has previously helped us when we were in the Townsville store looking for our lounge. Both assistants helped make our decision easier. We are looking forward to delivery of our lounge.
1 comment
Plush Sofas A.Plush Furniture
Hi there, so happy to hear about the excellent service you received from Chantel and Claire at our Townsville showroom. We look forward to passing on your kind words to them. Thanks for sharing!
Warm regards,
Plush Think Sofas
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EbbNorth Queensland, QLD
Amazing service
Amazing service. Happy to help and assist in any way especially with picky customers. The sale made our purchase a no brainer especially with the plush shield protection and satisfaction policy upon delivery! Thank you Samantha!
1 comment
Plush Sofas A.Plush Furniture
Hi there, thank you for your feedback! We are glad to hear that our amazing Sofa Specialist Samantha was able to assist in finding your perfect fit. We hope you look forward to delivery.
Warm regards,
Plush Think Sofas
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Jayne H.North West, QLD
We finely bought a couch
Amanda and the team at Plush Townsville were great with assisting us purchase our new couch as well as with organising delivery to our rural location in the west. The quality so far is great, very comfortable and we appreciated the help with determining what configuration would fit our space.
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Plush Sofas A.Plush Furniture
Hi Jayne, you are most welcome for our assistance with finding your perfect fit. It is great to hear that delivery was available to your area and we hope you are looking forward to receiving your new ... Read more
Plush Sofa. Many Thanks! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
The MugicasNorth Queensland, QLD
- 7 reviews
- 3 likes
Loving our new Sofa, Chaise and Ottoman!!!
Great experience! It was great to walk in and shop at this Store and Claire and Amanda were awesome to deal with. Given I knew what I was looking for, but just had to find it, Claire didn't hesitate in showing me everything that was available in the store and the extensive range available to us. My family enjoyed the experience as well making themselves at home and enjoying searching for their perfect new lounge. We are very pleased with our purchase and it also looks amazing in our new living room. Very happy with the service and quality and the comfort level is amazing!! Now to save for my Boysenberry Bespoke Petite Swivel Chair!!
1 comment
Plush Sofas A.Plush Furniture
Hi there, it is wonderful to read of the service you received at our Plush Townsville Showroom. We are pleased to hear that we had something for everyone! So great to hear that you are loving your new... Read more
est addition and that we will be seeing you again. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Mia AHillbank
- 11 reviews
- 8 likes
- Verified customer
Softy Sofa
We love our Softy Sofas! Purchased in leather and they are absolutely divine! The feather fill makes them so comfortable. Customer service from Amanda and Chantel was excellent! Very happy customer.
1 comment
Plush Sofas A.Plush Furniture
Hi Mia A, Thank you for taking the time to share feedback on your new Plush Softy Sofa. We are so pleased to hear of the exceptional service you received at our Plush Townsville Showroom from Amanda a... Read more
nd Chantel and will be sure to pass on your kind words. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Awesome Customer Service and Flexible Product Range
I would like to thank Amanda for your awesome customer service yesterday, you went out of your way to help me find a lounge to suit our needs and space and we are very happy with our choice. Great store and product range with flexibility and I would definitely recommend for a lounge purchase.
1 comment
Plush Sofas A.Plush Furniture
Hi Karen, thank you for sharing your wonderful experience with us. It is a pleasure to hear that Amanda from our Plush Townsville Showroom was more than happy finding a sofa that met all your needs. L... Read more
ooking forward to your next visit! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
JacqNorth Queensland, QLD
Excited
Wonderful shopping experience with Chantel. Professional, pleasant and knowledgeable. There was a large range to choose from and to try in-store. Also, a beautiful choice of leather fabrics. We are very excited about our purchase.
1 comment
Plush Sofas A.Plush Furniture
Hi Jacq, thank you for taking the time to share such wonderful feedback on your experience at the Plush Townsville Showroom. We are so pleased to hear of Chantel's service and look forward to sharing your kind words.
Warm regards,
Plush Think Sofas
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Jason GreenTownsville
- Verified customer
Cannot Fault Plush Service or Sofa
I had an exceptionally good experience purchasing my new sofa from Plush Townsville. We were helped by Amanda and also Chantel. Amanda's service was exemplary - helping us with selection of style, leather and measurements. Our selected sofa was not on the floor to view, but we were assured that the Plush Satisfaction Guarantee would cover us if the sofa was not what we expected. When the sofa was delivered, the delivery team were very courteous and helpful, bringing the sofa in to the living room and removing packaging and adding the feet.
We are incredibly pleased with the quality of the leather and the comfort of the sofa. The process with selection, purchase and delivery with Plush far exceeded my expectations.
1 comment
Plush Sofas A.Plush Furniture
Hi Jason Green,
Thank you for taking the time to share such wonderful feedback about your experience with Amanda and Chantel, as well as on your new sofa. We are so pleased to hear that the sofa has m... Read more
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DemTownsville
- 4 reviews
- Verified customer
Wonderful Customer Service
I have just purchased a Carlton couch (3 seater with chaise and recliner in Coastal Silver leather) from the Townsville store, and Claire has made this a wonderful experience. I am the first to admit that I am not the easiest customer (indecisive and quite picky), and Claire has been incredibly patient and willing to provide me with all the information I have requested. The couch was delivered today and I am very happy with the product, and although there are a few minor scratches in the leather, I have no doubt that this will be taken care of in the upcoming weeks.
I plan to purchase an armchair in the upcoming months, and will absolutely be returning to Plush Townsville to make this purchase.
Thank you Claire (and team) !
1 comment
Plush Sofas A.Plush Furniture
Hi Dem, we are so happy to hear of your forming relationship with our Plush Townsville Showroom. It is wonderful to hear that Claire made sure all your needs were met and we look forward to your next ... Read more
visit. Thank you for taking the time to leave these kind words which we will be sure to pass on. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Pen
- 2 reviews
Erin was Fabulous
Erin at Plush furniture in Domain Townsville was Amazing. She was So helpful fun knowledgeable and just such an asset to your store.
1 comment
Plush Sofas A.Plush Furniture
Hi there, we are very happy to hear that you're experience at our Plush Townsville Showroom was a fun one something we rarely associate with furniture shopping :). We are so glad our Sofa Specialist E... Read more
rin made your trip exciting and we hope you loved our many sofas. Many Thanks! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Great Product and service
Store was a great layout as I am in a wheelchair.
I had numerous options for what I was looking for
Quality of product was 5 star
No assembly required
1 comment
Plush Sofas A.Plush Furniture
Hi Jeff, we are beyond pleased hearing that you took the time browse the many sofas we have in our Plush Showrooms. We are so glad that out of all our sofas you found many you liked and one you just h... Read more
ad to buy which we are sure you are enjoying:). Many Thanks! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Great sales team
Erin, from the Townsville store - the sales person - was great. Produced what I asked for. The couch I ordered is very comfortable and amazing to relax/nap on.
The delivery people were a different breed. I watched them connect the feet on my couch crooked. And then one of the feet didn’t fit and is missing. Instead of helping the situation out. I was then asked to call their head office to rectify. Because that wasn’t up to the local store to sort out.
After spending A lot of money on this couch and waiting 10+ weeks for it. You would think that the follow through service would suit.
Again. Sales staff are amazing. Pitty the Rest of the service did not raise to their level.
1 comment
Plush Sofas A.Plush Furniture
Hi Chez, we are so happy to hear of your wonderful experience at our Plush Townsville Showroom. We hope after this long journey that you can finally relax and enjoy your wonderful new sofa. Many Thanks!
Warm regards,
Plush Think Sofas
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Red Leather Lounge
I purchased a red leather lounge with a chase. Claire our salesperson was awesome in the purchasing process. Delivery was on time and quality of the finished product is immaculate.
1 comment
Plush Sofas A.Plush Furniture
Hi Brad, we are so happy to hear that the process of purchasing your new sofa and chaise was awesome and that your sofa arrived on time and was set up immaculately so that you could simply enjoy it. W... Read more
e would like to give credit to this awesome Claire that helped you, so if you could please provide us with which Plush Showroom you purchased from then we could pass these amazing words onto her. Many Thanks! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Sarah oliver
- 2 reviews
Great shop and always amazing service and after service
We drove down from cairns to have a look and met with Amanda who was so knowledgeable and helpful. She took so much time with us and helped us select a beautiful sofa. Good company we have had three other products from plush before and great aftercare service
1 comment
Plush Sofas A.Plush Furniture
Hi Sarah oliver, we are very happy to read you returned to Plush and received helpful service from Amanda at Plush Townsville Showroom. Thank you for your wonderful feedback, we will be sure to pass i... Read more
t on to the team. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Great customer service
I can recommend Amanda from Plush Townsville. Great customer service. She listened and understood what we needed and how we needed it to fit. She went above and beyond to help us.
1 comment
Plush Sofas A.Plush Furniture
Hi Jackie, we are delighted to read Amanda from Plush Townsville Showroom went above and beyond to help you find your beautiful new sofa! Thank you for your kind words, we will be sure to pass them on.
Warm regards,
Plush Think Sofas
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diQLD, 4810
- 6 reviews
- 2 likes
Return customer.
with pleasure we returned to Plush (Townsville) for replacement lounge of one we purchased from Plush (Shepperton) back in 2002. The only place i could find where you can totally customise your needs and desires. The staff are very knowledgeable of their products and very helpful with advise and very patient with my indecisions. Thanks to Claire for all her help.
The set is wonderful to sit in and exactly what we were looking for.
1 comment
Plush Sofas A.Plush Furniture
Hi di, we are delighted to read you found what you were looking for at Plush Townsville Showroom! Many thanks for your kind words, we will be sure to pass them on.
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
In store service amazing!
Erin in the Townsville store couldn’t be more helpful and informative. Very relaxed shopping experience with no pressure or tacky sales pitches. We are very happy with our purchase and after purchase follow up has made the experience even more pleasing. Thanks Erin!!
1 comment
Plush Sofas A.Plush Furniture
Hi Kelly, thank you for taking the time to leave your wonderful feedback on your experience with Plush Townsville Showroom. We are delighted to read of your satisfaction with your beautiful sofa, as w... Read more
ell as of the helpful service you received from Erin. We look forward to passing on your lovely feedback. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
AndrewTownsville
Great looking sofa bed
Recently purchased a new sofa bed from Plush in Townsville. The bed arrived when promised and looks great in the fabric selected and fits in the room perfectly. The service was very professional and thorough and Erin was a great ambassador for your brand.
1 comment
Plush Sofas A.Plush Furniture
Hi Andrew, we are very pleased to read your beautiful new sofabed perfectly fits your home! Thank you for your great feedback on your experience with Plush Townsville Showroom, we will be sure to pass it on to Erin.
Warm regards,
Plush Think Sofas
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Erin at the Townsville store
We were assisted by Erin when looking to buy a sofa in the Townsville store. She was very knowledgeable and helped us without making us feel pressured in any way. The advice given by her was taken on board and did help us decide which sofa was right for us. I would recommend Plush and Erin for her knowledge and pleasant nature
1 comment
Plush Sofas A.Plush Furniture
Hi Bruce, it is delightful to read Erin at Plush Townsville Showroom helped you choose a beautiful sofa to meet your needs. Thank you for your wonderful feedback, we look forward to passing it on.
Warm regards,
Plush Think Sofas
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Plush Sofas A.Plush Furniture
Hi Ray & Kerrie, thank you for sharing on your experience with our Townsville Showroom. We are so pleased to hear Amanda was able to assist you throughout the process and look forward to passing on your kind words.
Warm regards,
Plush Think Sofas