Reviewer Photos & Videos
TonyGreater Melbourne (Outer), VIC
Tracey from customer service was prompt with the warranty issue request
12 months after we purcahsed a major product, had something fall off the sofa. We requested Plush to tell us what it could be. Tracey from cusotmer service immediately responded with a service technician visit us within days. This highlights why to support Plush with good product and customer after sales care.
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Soikat C.Greater Melbourne (Outer), VIC
Great customer service
Bought 2 sets of sofa from Dandenong store last week. Thanks to Rachela for excellent customer service. She was very polite and explained us all available options which helped us to take decision.
1 comment
Plush Sofas A.Plush Furniture
Hi Soikat,
Thank you for sharing - we are sure the Dandenong Team will enjoy your feedback. ... Read more
Enjoy! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
DianneGreater Melbourne (Outer), VIC
Lorraine a world of knowledge
Lorraine was a world of knowledge but at no stage was she pushy she could answer any question and allowed us to take our time she arranged any couch the way we wanted
We got 55% off this weekend so we could afford something that we really wanted
Thanks again for a warm helpful service without any pressure
1 comment
Plush Sofas A.Plush Furniture
Hi Dianne,
We are thrilled to hear that you found your perfect fit and for an amazing price! We are sure your weekly movie nights will be even more magical on your stunning new purchase. ... Read more
Please share on our Instagram page, using #myplushstyle. The team would love to see you enjoying your new sofa. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
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bob r.Greater Melbourne (Outer), VIC
Awesome service - Lorraine
Bought two Dover electric recliners and a 2.5 seat sofa today.
Lorraine was super helpful working through the various options and colours.
Also very knowledgable re: the material.
We cannot wait for our sofa.
Thank you Lorraine.
1 comment
Plush Sofas A.Plush Furniture
Hi Bob,
Thank you for sharing on Lorraine's awesome service at our Dandenong Showroom. We look forward to providing 5 star service upon your next visit!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
madhu p.Greater Melbourne (Outer), VIC
- VIC, Dandenong
- Verified customer
Awesome Aunty Lorraine
Aunty Lorraine was incredibly helpful and amazing personality,
Long story short she is an asset to your company.
She cleared all of our doubts about the couch.
We are waiting to see our couch.
1 comment
Plush Sofas A.Plush Furniture
Hi Madhu,
Thank you for taking the time to leave such wonderful feedback for Lorraine, we are delighted to hear she was able to assist you so well and we agree that she is an asset! We hope you love your new sofa! ... Read more
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The reviewer stated that an incentive was offered for this review
Great customer service
Bought a pair of sofas. Shopped around and think I got the best value at Plush. Service was great - thanks to Andrea P. Got good advice on options between styles, and choices of fabric/leather.
1 comment
Plush Sofas A.Plush Furniture
Thank you for your kind review! We will pass on your feedback to Andrea.
We hope you love your new Plush sofa! ... Read more
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Lorraine
Lorraine was incredibly attentive and personable, making sure to connect with our experiences and offer the best advice applicable to us! The advice she offered us was about getting the best experience out of our new couch, as opposed to making money :)
1 comment
Plush Sofas A.Plush Furniture
Hi Shaun & Deb, it is great to hear of the incredible service you received from our Plush Dandenong Showroom. We are glad that Lorraine's personal touch assisted you throughout your sofa selection pro... Read more
cess. We are sure your kind feedback will make her day. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
K And MGreater Melbourne (Outer), VIC
Looking Forward To Our New Sofa.
Our experience at the Dandenong store today with Lorraine was awesome. Lorraine was so helpful and extremely knowledgeable on all sofas. The quality and the range of Modular Sofas shown to us by Lorraine was amazing and she finally helped us make the correct decision that best fit our Lounge area. Without her assistance it would have been so much harder. Thanks Lorraine.
1 comment
Plush Sofas A.Plush Furniture
Hi K & M, thank you for sharing your wonderful experience with us. It is a pleasure to hear that Lorraine from our Plush Dandenong Showroom was more than happy finding a sofa that met all your needs. ... Read more
Looking forward to your next visit! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
EveGreater Melbourne (Outer), VIC
Sales review
We are very pleased to write a on our experience at the Dandenong store today.
Lorraine was very helpful and extremely knowledgeable on all sofas. She was pleasantly honest and willing to help us find something to suite us and our space. After long consideration we left today leaving a deposit on a couch that we love! We really appreciated the genuine help we received today from Lorraine shes an absolute gem! #AuntLorraine
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Plush Sofas A.Plush Furniture
Hi Eve, Welcome to the Plush Family! Lovely to hear that Lorraine was more than happy to assist in finding the perfect fit for your lifestyle. Thank you for the feedback which we are more than happy t... Read more
o pass on to the team. #WeAllLoveAuntLorraine #StunningSofas #Hopetoseeyouagainsoon Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Find out how Plush Furniture VIC, Dandenong compares to other Furniture Shops
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Great service!
Found the perfect couch, Sandra was fantastic showing as all the different options for fabric leather ect abs took the time to listen to what we wanted! Cant wait to get our couch!
1 comment
Plush Sofas A.Plush Furniture
Hi Lisa, Thank you for taking the time to share such wonderful feedback on the service you received from Sandra at our Plush Dandenong showroom. We look forward to passing on your kind words.
Warm regards,
Plush Think Sofas
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Vivek K.Greater Melbourne (Metropolitan), VIC
- 2 reviews
Good Customer service
We have recently purchased sofas from Plush and we reli can't wait for it to get delivered! The overall experience in buying from Plush was great. Our sales person Sandra was able to guide us through our purchase and she was super good! She was able to clarify all our doubts, was knowledgeable and all smiling!! She was able to fit in the purchase into our budget, which was very satisfying! We were reli happy to have chosen to buy with Plush( Dandenong store)
1 comment
Plush Sofas A.Plush Furniture
Hi Vivek, we want to thank you for taking the time to share such wonderful feedback on the service you received from Sandra upon your visit to Plush. We are so pleased to hear that you are confident i... Read more
n your purchase and looking forward to receiving delivery. We look forward to sharing your kind words with the team. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Cathy KGippsland, VIC
- 2 reviews
- 1 like
Friendly and knowledgeable
I visited the Dandenong store and was very pleasantly served by Chelsea. She was knowledgeable and friendly without being over the top. Couch shopping was made easy. Top sales person.
1 comment
Plush Sofas A.Plush Furniture
Hi Cathy, thank you for sharing your wonderful experience with us. It is a pleasure to hear that Chelsea from our Plush Dandenong Showroom was more than happy finding a sofa that met all your needs. L... Read more
ooking forward to your next visit! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
KayGreater Melbourne (Outer), VIC
Love it
I walked into the store and sat on the most comfy couch ever. I knew it was perfect so ordered one straight away. It was delivered yesterday by Joel and Jason who set it up in just the right place. It was great friendly service. I am very happy with it and would buy again from Plush. I thoroughly recommend them for quality and service.
1 comment
Plush Sofas A.Plush Furniture
Hi Kay, Thank you for sharing your recommendation of Plush. We are glad to hear you enjoyed the service from our Dandenong and Delivery Teams. We will be sure to pass on your kind feedback and are gl... Read more
ad to hear you are enjoying your new sofa. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Jason W.Greater Melbourne (Outer), VIC
Helpful and expert advice
Lorraine was very helpful - expert knowledge and took the time to understand our needs to find the right sofa to meet our needs. Can't wait for our new sofa to arrive!
1 comment
Plush Sofas A.Plush Furniture
Hi Penny, thank you for sharing your wonderful experience with us. It is a pleasure to hear that Lorraine from our Dandenong Showroom was more than happy finding a sofa that met all your needs. Lookin... Read more
g forward to your next visit! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
M M.Greater Melbourne (Metropolitan), VIC
The staff is very knowledgeable
I recently purchased Austin modular.
Sandra at Dandenong is great customer service and very Knowledgeable.
Her advice was professional and very helpful. I could choose right sofa and very happy.
I can't wait for delivery.
1 comment
Plush Sofas A.Plush Furniture
Hi M, we are so pleased to read of the service you received from Sandra at our Plush Dandenong Showroom. It is great to hear of her assistance and we are sure she will enjoy reading your kind words.
Warm regards,
Plush Think Sofas
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Find out how Plush Furniture VIC, Dandenong compares to other Furniture Shops
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Delivery guys were absolutely fabulous
Joel and Jason came to deliver furniture the other day they were so very helpful and nice nothing was a problem was changed our mind a few times but nothing was a problem very nice and polite also. Overall was a great experience and would buy from plush again
1 comment
Plush Sofas A.Plush Furniture
Hi Simon, thank you for sharing your experience with Plush. It is wonderful to hear of the absolutely fabulous service you received from purchase to delivery of your new addition. We will be sure to p... Read more
ass on your kind words to the team. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
MelissaGreater Melbourne (Outer), VIC
Excellent customer service
We were extremely satisfied with the level of service we received from team member; Lorraine at the Dandenong store. She was very patient with my Mother and I while we were looking for the perfect fit. Lorraine helped us go through all our options and even helped us to get the best deal possible. It was an absolute pleasure being served by Lorraine, it really took the stress out of making the decision on the new couch and made it thoroughly enjoyable. I cannot write the words to describe how truly amazing she is. I would highly recommend everyone go and see Lorraine at Dandenong when they are in the market for their perfect couch.
1 comment
Plush Sofas A.Plush Furniture
Hi Melissa, we want to thank you for taking the time to share such wonderful feedback on the service you received from Lorraine upon your visit to Plush. We look forward to your next visit and hope yo... Read more
u can't wait to receive your stunning new sofa. Many Thanks! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Kt_dixonGreater Melbourne (Outer), VIC
Very happy with my new sofa!
The sales person I dealt with with, Lorraine, was very knowledgeable and friendly and listened to my needs and found me the perfect sofa to suit my lifestyle. Can not wait for it to arrive!
1 comment
Plush Sofas A.Plush Furniture
Hi there, we are so pleased to read of the service you received from Lorraine at our Plush Dandenong Showroom. It is great to hear of her friendly assistance and we are sure she will enjoy reading your kind words.
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
Sijo J.Victoria
Excellent service
Excellent service offered. Timely email reminder helped me to place my order on time and service from customer care to accommodate my last minute order changes, color selection etc on a Sunday evening was so impressive and outstanding. Thanks Gaynor and Huan
1 comment
Plush Sofas A.Plush Furniture
Hi Sijo, thank you for taking the time to share on your excellent overall Plush experience. We are glad to hear of Gaynor and Huan's outstanding assistance and look forward to passing on your kind wor... Read more
ds to the Dandenong and Online Teams. Looking forward to your next visit! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Wendy P.Greater Melbourne (Outer), VIC
No complaints at all about this service! :)
One circuit of the store and i had found what i didnt know i was looking for, had assistance to know options, additional questions answered (by Chelsea who was delightful and helpful), and a quote to take home. A few days late the online order was easy to process and i have a couch coming.... happy with the quality of products in the store. Cant wait to get my couch.
1 comment
Plush Sofas A.Plush Furniture
Hi Wendy, thank you for sharing your wonderful experience with us. It is a pleasure to hear that Chelsea from our Plush Dandenong Showroom was more than happy finding a sofa that met all your needs. L... Read more
ooking forward to your next visit! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
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Plush Sofas A.Plush Furniture
Hi Tony,
Thank you for taking the time to share your valuable feedback with us. We will be sure to pass on your kind words to our Customer Care Team. ... Read more
Warm regards, Plush Think Sofas