Professional service and delivery
2nd time purchasing from Plush, and I’m happy with both the customer service from Taryn in store and the delivery. My new couch and recliner are beautiful and comfortable. Thanks
great service as always
We were looking to buy a sofa bed and armchair we had wonderful friendly advice from both Emily and Taryn at the Frankston store, this is the third time we have bought from this store and have been very happy every time. Lee Gregg
great couch and service
The couch and the service from Taryn are both terrific! Great purchase experience! Taryn showed us the couches we were thinking of buying. Her professional knowledge and friendly and cary service made the experience very easy and pleasant.
Great Customer service
After being provided information from Sandra at Dandenong store, we went to Frankston store to finalise the purchase. We were served by Taryn, who processed the sale in a very friendly and professional manner, going through all the details of caring for the product, details of guarantee, and delivery time frame, etc.
Friendly, helpful service
Taryn at the Frankston store was helpful and patient without being pushy. She answered all our questions which made deciding what to buy easier. This is our second Plush purchase.
Lounge Suite Purchase
This was our third Plush purchase. Emily showed a comprehensive knowledge the lounge suites on offer. Her customer service was both friendly and considerate of our needs. We look forward to the arrival of the suite - Thank you.
Fantastic Customer Service
A big thank you to Emily at Plush Frankston for allowing me the 50% discount on purchasing a sectional piece that I omitted when I first bought the couch 6 months ago, I didn't even need to ask! Emily came out to the car and helped me measure my boot space so that I could pick up the piece rather than having the cost of delivery. The quality of furniture at Plush outshines it's competitors and so do the staff!
Store is good staff are ok but the waiting time I did not like at all:
I like the layout of the store the staff we ok. But they were all woman. Menbuy furniture too. I hated The waiting time. For the price should be shorter.
Great service from Emily
Thank you Emily for your genuine service and support. Emily was very knowledgeable and allowed us to have some time to think about our purchase. We are very happy with our new couch and look forward to enjoying it for years to come!
Taryn and Belinda were extremely helpful. They explained everything I needed to know and were very patient with me in my choosing of a new couch. Job well done ladies!
- Verified customer
Superb new recliner
It was a pleasure to return to Plush to choose my second leather sofa. They have great range and displays along with Taryn’s exceptional customer service made my shopping experience too easy! Super happy!
Enjoyable shopping experience.
We were served by Marianne at the Frankston store. Marianne did not at any time pressure us and made our purchase an enjoyable experience. She pointed out the merits of each piece of furniture we were interested in and eventually we made a decision based on her well considered opinion. I hate shopping at the best of times, but Marianne made my shopping very enjoyable.
Excellent customer service. Helpful but not hard sell. Friendly, patient and thoughtful sales person in Taryn. She made the purchasing process easy and was a significant factor in us choosing a Plush lounge.
Great experience easy shopping
The store was easy to get to
Found what I wanted straight away,
Nothing was too much trouble for Taryn, she made the whole experience easy great fun day shopping walked out happy
Love Plush furniture
We looked in every furniture shop around. Could not find anything we agreed on. Finally walked into Plush in Frankston and was served by the lovely Emily who made our purchase stress free. Love how you can mix and match so everything fits. Thankyou Plush
Great se ection
Well was overwhelmed with choices of sofas, then friendly sales person Maryanne offered her expertise advice n services with no pressure, very knowledgeable and supportive in choosing the right product.
Very happy customers
We were very happy with the service that Marianne in the Frankston showroom, showed us! She took the time to listen to our needs & customize our order accordingly. It was busy Boxing Day but this didn't compromise the customer care at all.
Taryn in Frankston took time to print out and explain to us the various specs.on our 2 identified modular lounges. After putting down a deposit we were given flexabililty regarding our final dimensions, to be decided once we got home.
Amazing Customer Service
We purchased a leather Cameo set, Maryanne at Frankston was very helpful and patient with us making this big purchase! drafting quotes for various configurations and options which she was all too happy to do. We are thrilled with our purchase and couldn't recommend Maryanne highly enough. The Cameo itself is amazing, looks fantastic and we love it! Hopefully it stands the test of time unlike a lot of the reviews i am reading about the leather issues, I will update as time goes on. I can assure you we will be looking after our lounge sweet very well as this is a large purchase for us.
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