Shayla A.
- 2 reviews
In love!
Great help choosing the perfect couch fit for our living room and then amazing delivery by Joel and Jason who assembled the couch fast with no mess left behind! Thanks
1 comment
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HeatherVictoria
Great service and so helpful
We were so happy with Mel at Plush Knox showed us all the Lounge Suites in our range that we were interested in so helpful and explained in detail all the different functions and the different leathers availabe to us . She was happy to spend as much time as we needed to decide what to buy would recommend Plush at Knox and specially Mel for her excellent service and efficiency with the whole process would defiantly go there again for further purchases. Thanks Mel for all your service and help.
1 comment
Plush Sofas A.Plush Furniture
Hi Heather,
Thank you for taking the time to share your experience with our Knox Showroom. We will be sure to pass your appreciation on. We are grateful for your recommendation. ... Read more
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Couch
Great experience in store, and on phone re: delivery details, and with team on delivery day. Price was good and end product is great. Thanks to David at Plush Knox
1 comment
Plush Sofas A.Plush Furniture
Hi Pat,
Hope you enjoy! We will be sure to pass on to David and the Team.... Read more
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Great Service
Great range of products in the showroom, once we decided on the snuggle chair, David was a delight to deal with, very helpful guiding us through material choices. Chair arrived while we were O/S, David was able to arrange a time that we could do a pick up after we returned cheers David
1 comment
Plush Sofas A.Plush Furniture
Hi Cameron,
It is great hearing of David's assistance in your decision-making process! As you have purchased one of our most popular models we are sure you will absolutely love it. Enjoy!... Read more
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MargaretGreater Melbourne (Outer), VIC
Perfect place to purchase a couch.
Before I had entered the showroom I had already spent time on line researching couches.
I had looked at several different suppliers.
I decided to go into the store to look at one of my preferred couches.
While there I decided not to go further and purchase my sofa from Knox Plush.
The customer service was fantastic and Melissa was extremely helpful.
I felt comfortable in the place and I was able to spend time sitting on the couch I wished to purchase.
After consulting with my family I returned several days later and purchased the couch.
1 comment
Plush Sofas A.Plush Furniture
Hi Margaret,
Welcome to the Plush Family!... Read more
We are glad to hear your love for our stunning sofas was almost instantaneous. Hope the family are as excited for your delivery as we are! We will be sure to pass your kind words on to Melissa and the Knox Team. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Happy Shoppers
We were looked after by the lovely Melissa at Knox who guided us through the selection & purchase of our lovely couches with ease and professionalism. The zipMoney option is a wonderful bonus. Looking forward to years of comfort !
1 comment
Plush Sofas A.Plush Furniture
Hi Miranda,
Thank you for your feedback! Looking forward to your next visit.... Read more
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LizGreater Melbourne (Outer), VIC
- 2 reviews
Awful
I personally think Plush furniture is overrated. When you see the 50% off sale price you really think you are getting a bargain but Plush furniture is not worth the full price advertised. A 10 year guarantee is advertised but I have leather couches with almost no colour left on them. The colour was wearing off after a very short time. My daughter and best friend also bought couches around the same time as me my friend’s couch was replaced and my daughter offered a replacement due to the material balling and going out of shape. The quality is ex...Read more
tremely disappointing would not consider buying from Plush again. The only good point is the comfort of the couches. I have to cover my leather couches with throws to hide the fact that the colour has worn off them.2 comments
Plush Sofas A.Plush Furniture
Hi Liz,
Thank you for sharing your feedback with us. We are sorry to hear of your experience to date and have already escalated your concerns to our Management Team. If you could kindly send your con... Read more
tact details to [email protected] so our team can be in contact to resolve asap.Plush Sofas A.Plush Furniture
Hi Liz,
We would like to have this resolved for you asap. We have not received your details into our inbox as of yet. ... Read more
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Happy ShoppersGreater Melbourne (Outer), VIC
Great service provided to us from Plush at Knox City.
We have just recently purchased a new lounge suite from Plush at Knox City. We were served by David who allowed us the time to browse around and work out what we actually needed. His assistance from then on was very insightful, helpful and genuine. David made our purchase a very easy process from start to finish and we would not hesitate in recommending him to help you out at Plush Knox City........
1 comment
Plush Sofas A.Plush Furniture
Hi Happy Shoppers,
We are glad to hear of David's insightful, helpful and genuine service throughout your experience. We will be sure to pass on your appreciation. Thanks for recommending us!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Great customer service
Great customer service. Made the process easy and like how you can customise the couch to suit your needs. The 48 months interest free offer was easy and quick to apply.
1 comment
Plush Sofas A.Plush Furniture
Thank you for your feedback! We are so pleased to hear you enjoyed being able to customize our sofas to your liking. We hope you will share your customization with the team using our Instagram page -... Read more
make sure to invite us into your home using #myplushstyle. We look forward to seeing your stunning new sofa.Similar opinion? Write a review on ieatwords.com.au!
RhondaGreater Melbourne (Outer), VIC
- 3 reviews
Three beautiful sofas
After researching and visiting different stores within the South Eastern Suburbs Melbourne, our last stop was plush Wantirna South where we found the quality of their furniture is at a very high standard with a 10 year guarantee on all parts, stitching, leather or fabrics. Spoke to Jodie.W who was very friendly and helpful she gave us a lot of good advice on different sofas we were looking at.
I'm happy to say that we purchased our sofas at very good discount they also threw in the complete leather care kit as an extra I wouldn't hesitate to recommend plush Wantirna South to everyone for their great discount and friendly service
1 comment
Plush Sofas A.Plush Furniture
Hi Rhonda,
Welcome to the Plush Family! Thank you for taking the time to share your lovely recommendation of our Knox Showroom. We know you will be enjoying your sofa for years to come! ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Excellent and genuine service!
David helped guide our purchase and presented our options clearly. We didn't feel pressured at all and are very happy with the choice we made. David gave us a great price and was very friendly. Highly recommended. :)
1 comment
Plush Sofas A.Plush Furniture
We are so pleased to hear of the excellent and genuine service you received from David at our Plush Knox Showroom. We hope you enjoy your new sofa and look forward to sharing your words with the team.
Thanks for the recommendation!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Found our Sofa!
David from Knox store was very helpful and informative on all of the products in the store. We found a great couch, and appreciate all of the benefits the store offers. We also live in Canberra, and we were able to shop in Knox, Victoria and have it delivered for free to our home in Canberra. Very very satisfied. Thank you, David!
1 comment
Plush Sofas A.Plush Furniture
We are thrilled to hear that you found the dream sofa at our Knox Showroom. We appreciate hearing on our showrooms ambience and that you enjoyed your Plush experience.
Enjoy!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Purchasing two recliners.
David was very helpful for us to make a decision and explained the differences with the leather. Store layout was very good, good display of what we were looking at.
Best regards,
Mario
1 comment
Plush Sofas A.Plush Furniture
Hi Mario,
Thank you for your review of our Knox store, and David. We are delighted that you had such a wonderful experience and we hope that you were able to find your perfect sofa with us! ... Read more
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Excellent service
My husband and I had already been to another Plush store but wanted to reinspect our choice to confirm it was right for us. Upon arrival, David was busy with other customer but acknowledged us never the less. Once alone, he gave us the time and space to discuss matter ourselves before approaching. He was friendly, easy going and extremely knowledgeable about the product. He assisted us in making our final decision without applying undue pressure. At checkout he even awarded the commission to the sales person at the previous store.
The whole process from entering the store to payment was easy, natural and informative.
Thank you David
1 comment
Plush Sofas A.Plush Furniture
Hi Rae,
Thank you for sharing your experience with us! It is always wonderful to hear when our staff provide such great service to our customers. We will be sure to pass this on to David! ... Read more
Enjoy your new Plush sofa! We hope you love it. Warm Regards Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
MickGreater Melbourne (Outer), VIC
Love my couch
David Williams was super helpful and was able to do us a great deal that was very attractive. My wife and I both love our new Austin couch. I would certainly recommended this store to my friends.
1 comment
Plush Sofas A.Plush Furniture
Hi Mick, Welcome to the Plush Family! Lovely to hear you are looking forward to receiving your stunning new sofa and will be sure to pass on your kind words to the team.
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
Excellent service and great show room
Store was well set out. Good deals on the day. Great service from David. Bought a great sofa set ex-display for a good value price and some other new products too.
1 comment
Plush Sofas A.Plush Furniture
Hi Trevor, thanks for sharing on David's excellent assistance at our Plush Knox Showroom. Wonderful to hear you found the perfect addition to your home for a great price. Hope you enjoy and looking fo... Read more
rward to passing on your kind words. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Karenm
- 2 reviews
Great service and advice
David was a huge help in us selecting a sofa. No pressure in purchasing just great assistance in choosing the right sofa for our needs. He provided practical advice on the layout of the sofa. Great customer service.
1 comment
Plush Sofas A.Plush Furniture
Hi Karenm, we are so pleased to read that you received the right amount of service to assist you with your selection process. We will be sure to pass your kind words on to David and look forward to se... Read more
eing some stunning pictures featured on our Plush Instagram page using #myplushstyle. https://www.instagram.com/plush_think_sofas/?hl=enSimilar opinion? Write a review on ieatwords.com.au!
Dale C.Greater Melbourne (Outer), VIC
Super helpful staff
David was really friendly and helpful. He had expert advice and really wanted the best for us. We bought an amazing couch for our new home and can't wait to enjoy it. Thank you!
1 comment
Plush Sofas A.Plush Furniture
Hi Dale, Thank you for the kind feedback! Wonderful to hear of David's invaluable assistance and that you found the perfect sofa for your new home.
Warm regards,
Plush Think Sofas
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Cass and TomGreater Melbourne (Outer), VIC
First Class Customer Service!
A massive thank you to David from Knox Plush for providing us with exceptional customer service yesterday afternoon to assist us with the purchase of our perfect couch! David went above and beyond asking several questions and providing with loads of information to ensure the couch would be perfectly suited to us. I couldn't recommend David more highly! Thank you again!
1 comment
Plush Sofas A.Plush Furniture
Hi Cass and Tom, Thank you for your wonderful feedback on our Plush Knox showroom. We are so pleased to hear of the service you received from David and look forward to passing on your kind words.
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
Awesome Service!
David was very knowledgeable and helpful, we were able to agree on the final price, which made the whole process very smooth and quick.
Customer service was great and is highly recommended.
1 comment
Plush Sofas A.Plush Furniture
Hi Linh, we are so pleased to hear that you received awesome service from David. We will pass your appreciation onto him. Thanks for recommending us!
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
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Plush Sofas A.Plush Furniture
Hi Shayla,
Thank you for your feedback - hope you enjoy your new sofa!... Read more
Warm regards, Plush Think Sofas