Great service
Michael at Plush Furniture in Springvale was extremely helpful and knowledgeable when assisting us with our purchase. He answered all our questions and provided us with fantastic customer service. We were extremely impressed with the service and price and we are looking forward to getting our new couch.
1 comment
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Lisa SGreater Melbourne (Outer), VIC
We LOVE our new couch! Service was fantastic!
The whole process of purchasing our new modular sofa has been great! From the service received by Chun at the Springvale store making sure we were happy with our purchase, to our delivery guys and Corey the technician that came out. Corey was so helpful giving us extra tips and tricks about keeping our couch looking great! Service has been very professional and we couldn’t recommend them enough!
We LOVE our new couch and we are so happy we went with Plush!
1 comment
Plush Sofas A.Plush Furniture
Hi Lisa,
Thank you for sharing on your overall Plush experience. We are looking forward to passing on your appreciation to our Springvale, Online and Delivery Teams. We love your stunning arrangement and hope you enjoy. ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
ShellGreater Melbourne (Metropolitan), VIC
Great service
Jacki was so helpful in helping me make the choice from so many great options and explaining the insurance options. Looking forward to lazing about on my new sofas. Thanks.
1 comment
Plush Sofas A.Plush Furniture
Hi Shell,
Thank you for sharing your experience with our Springvale Team. We are looking forward to passing on your kind words. ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
RubieVictoria
Great and Friendly Service from Chun
Had one of the best customer experience at Plush!
The store is nicely laid out with clear information and Chun was very patient and knowledgeable.
He was able to recommend various styles of sofas that fits my needs and fully answer any of my questions regarding the types of material.
I also appreciate the 10 year warranty provided.
I would recommend Chun and Plush Springvale to anyone who is in search for a quality sofa.
1 comment
Plush Sofas A.Plush Furniture
Hi Rubie,
Welcome to the Plush Family!... Read more
We appreciate your feedback on our showrooms ambience and layout. It is great hearing that Chun was able to manage your expectations to find the perfect fit for your lifestyle. Thank you for your recommendation! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
BernadetteGreater Melbourne (Outer), VIC
- 2 reviews
Thanks for helping us buy our new sofa Michael!
We have been trying to buy a sofa for nearly 4 months and Plush was a breath of fresh air.
Michael at Plush Springvale was extremely helpful. He was not at all pushy and was genuine in helping us find the right setting for our family. We really appreciated his knowledgeable responses to our questions about fabric/leather durability in direct sun. We also appreciated his patience while we decided on frame and then covering. He was really thoughtful in bringing over a whole bunch of large cloth swatches to help us get a good idea what our fabric...Read more
choices will look like on our chosen sofa, when he saw we were struggling to choose. He followed through with a really great price. We couldn't be happier. We will be recommending Michael and Plush Springvale to all our friends and family based on our experience tonight. On the product itself - I love plush furniture - lots of options to suit any style and amazing quality. What I really like is that plush stand behind their product with 10yr warranty.1 comment
Plush Sofas A.Plush Furniture
Hi Bernadette,
Welcome to the Plush Family!... Read more
It is great to hear of Michael's invaluable assistance and that our swatches helped in choosing your cover. We are sure your sofa will exceed all expectations. Thank you for recommending us! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Kevin R.Greater Melbourne (Outer), VIC
Joel and Jason delivery
We had Joel and Jason deliver our lounge, they were very punctual, extremely careful and very friendly when they delivered our beautiful lounge.
They called us and sent an App for us to follow their progress, impressive.
1 comment
Plush Sofas A.Plush Furniture
Thank you for sharing on your recent experience with Plush. We are sure you will adore your new addition. Looking forward to your next visit!
Warm regards,
Plush Think Sofas
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Well Done Plush!!
Had a great experience in the store. Michael came and explained how Plush worked with being able to make any configuration and choose fabric etc. He sent through quotes for different options and when we altered things happily sent through fresh quotes. Very happy customer....thankU!
1 comment
Plush Sofas A.Plush Furniture
Hi Paul,
Lovely to hear of your experience with Michael at our Springvale Showroom. Hope you are looking forward to delivery!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Jonathan L.Greater Melbourne (Outer), VIC
Michael Wright is awesome!
Went to Plush Springvale to look for a new sofa with the family. My wife and I were just browsing and trying out different sofas when a Plush employee, Michael Wright, came over and asked us what type of sofas we liked. We showed him the dimensions of the lounge room that we had to work with and with the 4 sofas we were interested in, he came out with different sofa formations for each sofa and the amount of space it would take up. We spent at least over an hour trying to decide what we liked and Michael was very helpful and patient while we we...Read more
nt back and forth and changing our minds, all while our kids were making fools of themselves. The overall process took around 2 hours and Michael had a very good knowledge base throughout the whole process, which made us feel at ease. Now that we have purchased our sofa, all to do now is wait for it to be delivered.1 comment
Plush Sofas A.Plush Furniture
Hi Jonathan,
Lovely to hear your Springvale Showroom experience was good fun for the whole family. Such a pleasure to hear of Michael's invaluable assistance throughout your sofa selection process. ... Read more
Looking forward to seeing some great fun with the whole family on our Instagram page, using #myplushstyle. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Michelle RGreater Melbourne (Metropolitan), VIC
Valerie was fantastic.
After downsizing, we were trying to find some thing small enough to fit our new space, but provide as much seating as possible. Valerie spent so much time with us, showing us all variations. Can’t wait to get our new sofa. Thanks, so much Valerie from Michelle & Damian.
1 comment
Plush Sofas A.Plush Furniture
Hi Michelle & Damian,
A pleasure hearing our Sofa Specialist was able to manage your expectations and assist in customizing your sofa. Hope you are looking forward to delivery! ... Read more
We will be sure to share this with the Springvale Team. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Jeff MurrayGreater Melbourne (Metropolitan), VIC
Pleasantly Surprised.
Popped in to Plush Springvale with my wife and son to see if we could find a modular sofa with recliners. I didn't expect to actually buy one that day as it takes my wife months to make a decision - if she makes one at all!!
Fortunately we were attended to by Jacki. She was magnificent! She was patient, knowledgeable and professional and above all she listened to what my wife wanted. End result? We purchased a new lounge suite and I still have my sanity.
1 comment
Plush Sofas A.Plush Furniture
Hi Jeff,
It is great to hear you found the dream sofa for the whole family! We are glad to hear you still have your sanity and are awaiting your stunning new addition. ... Read more
Hope the whole family enjoys! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
GFRGreater Melbourne (Outer), VIC
- 3 reviews
Experienced Service Counts
Fortunate for us we met Michael Wright on our journey for a solution to our sofa replacement. His approach to our requirements was to provide several functional options based on his obvious and considerable knowledge in this area. Our final choice was made easy in the end thanks to Michael's assistance, and we are completely satisfied with our purchase.
1 comment
Plush Sofas A.Plush Furniture
Thank you for taking the time to share such great feedback for Michael and our Springvale showroom. We are thrilled that you found your perfect sofa with us!
Warm Regards
Plush think Sofas
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Patient and great assistance
Thank you Michael Wright for all the help in navigating the type of sofa's and colours available and giving us a the best price two months ago. Furniture delivered and assembled by Jonathan and Gi with great care and all the rubbish taken away.
1 comment
Plush Sofas A.Plush Furniture
Hi Despina,
Wonderful to hear of your overall experience with Plush! Glad to hear you are enjoying your new sofa. ... Read more
Looking forward to sharing your review with our Springvale and Delivery Teams. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Baileys MumGreater Melbourne (Metropolitan), VIC
- 4 reviews
Fantastic Service
I was looking for two sofas for my new home at Plush Furniture at the Springvale Homemaker Centre. Michael Wright assisted me with great patience and helped me by providing computer images of what the sofas would like in different colours and fabrics. He then gave me a fabulous price. I was extremely happy with the whole experience. Highly recommended.
3 comments
Plush Sofas A.Plush Furniture
Hi there, thank you for taking the time to share on your experience with our Plush Springvale Showroom. We are glad to hear of Michael's above and beyond assistance throughout the process. Hope you ar... Read more
e looking forward to receiving delivery! Warm regards, Plush Think SofasWho is David?
Plush Sofas A.Plush Furniture
Hi there, sorry for the misunderstanding. We have passed your feedback on to Michael and the Springvale Team.
Warm regards,
Plush Think Sofas
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Amazing customer service.
David was super helpful from the moment we first spoke with him. He went above and beyond to assist us to make sure we were happy with our purchase. We would highly recommend going to Plush Springvale and speaking with David.
1 comment
Plush Sofas A.Plush Furniture
Hi Lauren, thank you for taking the time to share on your experience with our Plush Springvale Showroom. We are pleased to read of the assistance you received from David throughout your sofa selection... Read more
process and will be sure to pass on your kind words. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Robert McAllisterGreater Melbourne (Outer), VIC
Outstanding service
I was hit with a problem with matching my new Plush suite with a chair I got elsewhere. One phone call to Michael Wright in Springvale, solution given and the problem was solved. Had a new chair delivered that afternoon and all was perfect. I was pleasantly surprised with the cost and efficiency provided. Top notch service. Thank you very much Michael/Plush. Wouldn't shop anywhere else
1 comment
Plush Sofas A.Plush Furniture
Hi Robert, Thank you for sharing such great feedback on the service you received from Michael at our Plush Springvale Showroom. We are so pleased Michael was able to solve your case and find you a mat... Read more
ching armchair in such a fast manner. We look forward to passing on your kind words. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Leah AGreater Melbourne (Outer), VIC
Exemplary customer service
We recently purchased a new custom lounge suite from Plush Springvale. We had some complications when the suite was first delivered (no fault of the product or store) but both Jacki and Chun went above and beyond our expectations in solving this for us. They were kind, professional and extremely efficient in helping us come to the best solution - the end result is a stunning lounge suite that we absolutely love. I can't recommend Jacki and Chun highly enough - the lengths they went to in order to ensure we were happy exceeded our expectations and has resulted in loyal customers for life.
1 comment
Plush Sofas A.Plush Furniture
Hi Leah, thank you for taking the time to share your glowing review with us. It is wonderful hearing that both Jacki and Chun exceeded your expectations. We are sure your kind recommendation will make... Read more
their day and we hope you are looking forward to receiving your sofa. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
ShaynaGreater Melbourne (Outer), VIC
- Verified customer
Awesome sofa, awesome service!
Michael Wright at Plush Springvale was so helpful and understood exactly what we wanted. He showed us different sofa fabrics and helped us from the beginning. We cant wait to get our brand new sofa!
1 comment
Plush Sofas A.Plush Furniture
Hi Shayna, we are so pleased to read of the awesome service you received from Michael at our Plush Springvale Showroom. It is great to hear of his assistance and we are sure he will enjoy reading your kind words.
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
Rob armstrongGreater Melbourne (Inner), VIC
Omg I was so impressed with the product and the staff
I usually never write reviews, so this is a big yes
Valerie was the sales person from start to finish. She was completely professional even when I lost the plot over a small delay on product arrival. What was impressive was she kept me updated regularly, always listened to my concerns, and acted in such a beautiful calm approach
The couch is really really good. And for the heads up, get the delivery. The guys were so professional, quick and removed all packaging
Im Very impressed, and I am a difficult person in general . Yep I need to wo...Read more
rk on that ! But great service from Springvale plush, great product, great quality and an easy no hard sell company . Please give them a thought or a visit . I just wish I knew, as I just walked in cold turkey ( hate American sayings ) I hope this helps, but reviews are worth a grain of salt. But this experience for me, was great Rob1 comment
Plush Sofas A.Plush Furniture
Hi Rob,
Thank you for taking the time to share such a brilliant review on your overall Plush experience, the service you receive from Valerie and the delivery team. We're so pleased to hear you gave u... Read more
Similar opinion? Write a review on ieatwords.com.au!
LouiseGreater Melbourne (Inner), VIC
Michael is brilliant!
We had a great experience! Michael guided us through the sofas based on our requirements. We were pleased with the range and comfort.Thank you Michael. We will tell our friends.
1 comment
Plush Sofas A.Plush Furniture
Hi Louise, we are so pleased to hear that you received brilliant service from Michael. We will pass your appreciation onto him. Thanks for recommending us!
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
Thanks Michael!! You were a great help!!
I bought a swivel sofa armchair from Plush today - apart from the armchair being fabulous, the sales person who helped me around was quite a pleasure to work with. Insightful, funny and when it came to negotiating timelines etc. a wonderful help. Thanks heaps Michael - looking forward to seeing you when I buy from you guys next!! :-)
1 comment
Plush Sofas A.Plush Furniture
Hi Hafez, we are so pleased to read of the service you received from Michael at our Plush Springvale Showroom. It is great to hear of his assistance and we look forward to hearing more on your new friendship. Enjoy!
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
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Plush Sofas A.Plush Furniture
Hi Megan,
Thank you for taking the time to share on your experience with our Plush Springvale Showroom. We are pleased to read of the assistance you received from Michael throughout your sofa select... Read more
ion process and will be sure to pass on your kind words.