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ACT, Fyshwick, VIC, QLD, etc...Reviewer Photos & Videos
LisaPerth, WA
Great customer service
I thoroughly enjoyed entering the store, it is a lovely showroom and the furniture is displayed beautifully with lots of great choices. The staff member, (Natalia) that I dealt with was amazing, she was very patient and very helpful with great suggestions and was a problem. She is an asset to your team.
1 comment
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Awesome customer service and prices
Store was easy to navigate, Larry was tremendous to deal with. I cannot make other comments as I won’t get the sofa for 15-17 weeks which is disappointing though understandable
1 comment
Plush Sofas A.Plush Furniture
Hi Rae,
Thank you for sharing! We appreciate you kind words and are glad to hear that you can't wait to receive delivery. We will be sure to pass on your feedback. ... Read more
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Melissa McDNorth Queensland, QLD
Amazing Service Amanda!
Amanda welcomed my husband and I into the store with a warm beautiful smile on an unusually cool Townsville day. Amanda has excellent product knowledge and was able to directed us to the product we were after straight away. We needed a sofa bed which would be easy to set up but needed the perfect fabric to suit our new rumpus room. Amanda’s advice was valuable even letting us take samples home to colour match. Thanks Amanda - we would definitely make sure we came to you for our next purchase!
1 comment
Plush Sofas A.Plush Furniture
Hi Melissa,
Thank you for your feedback on your Plush experience. We are glad to hear you found the perfect fit for your rumpus room. We look forward to seeing some amazing snaps on our Instagram page @plush_think_sofas. ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Fantastic service
I went into store today to ask some questions about the plush snuggle chair, with a view to buying one. Michele was very informative, she answered all my questions easily and fully. It was great speaking to a sales person who could help with my queries and show me what I wanted to see, but without being pushy or forceful. Needless to say I was impressed, and bought the chair. Can't wait for it to arrive
1 comment
Plush Sofas A.Plush Furniture
Hi Laura,
Thank you for your kind feedback on our Osborne Park Showroom. Our Snuggle model is actually our most popular model so we are sure you will adore your new addition. ... Read more
Hope you enjoy! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
OlgaSouth East Queensland, QLD
- 2 reviews
Great customer service
- Nice open store, with a lot of floor space to move easily around.
- Great quality furniture
- Huge selection of customisable options to suit your own specific taste
- Amazing customer service, exceeded all expectations
- Great communication in person and via phone and email
1 comment
Plush Sofas A.Plush Furniture
Hi Olga,
Thank you for sharing! You have listed some great points on your Logan experience. We will be sure to pass on your appreciation. ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Exceptional service and product!
Amazing service at the Logan store & by Jerlene! I felt valued and important as a customer. I received my sofa 6 weeks before estimated delivery. Love my new plush sofa!
1 comment
Plush Sofas A.Plush Furniture
Hi Jess,
Thank you for sharing such wonderful feedback on your Plush experience. We look forward to sharing your kind feedback with the teams. It is so great to hear that you are now enjoying your stunning new sofa earlier than expected. ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
HaoldSouth East Queensland, QLD
- 7 reviews
Exceptional Service
As we walked into your Bundall store we received an excellent welcome and smile from Hanna. She immediately understood our requirements and took us straight to the recliner chair we would need.Hanna was so patient and caring and showed us so many swatches advising us along the way.She gave us as much time as we needed . Hanna is an asset for your firm and such a pleasure to deal with her. THANK YOU SO MUCH HANNA.
Regards
Harold and Avril
Can’t wait for the chairs to arrive
1 comment
Plush Sofas A.Plush Furniture
Hi Harold & Avril,
Thank you for taking the time to share on your experience with our Plush Bundall Showroom. We are pleased to read of the assistance you received from Hanna throughout your sofa se... Read more
lection process and will be sure to pass on your kind words.Similar opinion? Write a review on ieatwords.com.au!
LeeGreater Melbourne (Outer), VIC
great service as always
We were looking to buy a sofa bed and armchair we had wonderful friendly advice from both Emily and Taryn at the Frankston store, this is the third time we have bought from this store and have been very happy every time. Lee Gregg
1 comment
Plush Sofas A.Plush Furniture
Hi Lee,
Thank you for sharing on your experience with our Frankston Showroom. We are so pleased to hear Emily and Taryn were able to assist you throughout the process and look forward to passing on your kind words.... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
The best customer service I have ever received
Over the weekend I purchased the exact lounge I was looking for! What made the experience even more pleasurable was the incredible service I received from Natalia at Plush Osborne Park. She had knowledge of all of the showroom products and went above and beyond to help me visualise the lounge in my home. She used multiple tape measures to make the room dimensions, moved and swapped ottomans. My friend and I had so much fun shopping with Natalia.
1 comment
Plush Sofas A.Plush Furniture
Hi Alana,
Thank you for your feedback on our Osborne Park Showroom. It is great to hear that Natalia went above and beyond to ensure you found the perfect fit for your room. Hope you enjoy!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Love my lounge & accent chair
We have bought a leather lounge & accent chair. The quality is great! Our lounge needed a slight repair & was fixed no problem! Amy from the Fortitude Valley store is always so helpful when purchasing & after sale service. She makes shopping there a pleasure!
1 comment
Plush Sofas A.Plush Furniture
Hi there,
Thank you for sharing your wonderful experience with us. It is a pleasure to hear that Amy was a pleasure to deal with throughout the process. We hope you enjoy your new sofa and we are sure she is looking forward to your next visit.... Read more
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The reviewer stated that an incentive was offered for this review
Troy TownsendNorth Queensland, QLD
Jesse sure is a sofa specialist! Terrific service and knowledge
My wife and I visited the store twice over the weekend and received excellent attention and patience from their sales consultant Jesse. She knew absolutely everything about the products. Thank you, we will be back.
1 comment
Plush Sofas A.Plush Furniture
Hi Troy,
We are so pleased to hear that you received terrific service from Jesse. We will pass your appreciation onto our Townsville Team. Hope you enjoy!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Hayley P.Perth, WA
Thanks so much
Haven't got my sofa yet but Jordan in midland was lovely and didn't mind our crazy kids running around the store. Thanks! The store was nice and the furniture was 50% off
1 comment
Plush Sofas A.Plush Furniture
Hi Hayley,
Thank you for your feedback! We would appreciate any additional feedback on how we can improve your next 5 star experience? We look forward to reading your input. ... Read more
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JohnnyMetropolitan Adelaide, SA
Great service and support
I had a great shopping experience today! Walked away with a smile after purchasing a beautiful recliner from Shauna at the Gepps Cross store, very polite and helpful service provided
1 comment
Plush Sofas A.Plush Furniture
Hi Johnny,
Wonderful to hear on your experience! Hope you can't wait for delivery. ... Read more
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DLSSouth East Queensland, QLD
Great service from Judith at Aspley store
We received excellent service from Judith at Plush Aspley. She was very knowledgeable about the products and helpful with colour & style selections. Nothing was too much trouble. Very excited about our new Duchess chair and ottomans.
1 comment
Plush Sofas A.Plush Furniture
Hi DLS,
Thank you for taking the time to share on your experience with our Plush Aspley Showroom. We are pleased to read of the assistance you received from Judith throughout your sofa selection process and will be sure to pass on your kind words. ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Very friendly and knowledgeable salesperson.
Very easy to find the store. Looked online first then went to the showroom.
Choose the sofa we had seen online. Took sample colours home and tried them out then went back the following week to purchase. Salesperson remembered us and was helpful in finalising.
1 comment
Plush Sofas A.Plush Furniture
Hi Stephanie,
Thank you for sharing your experience with Plush. We are glad to hear that our fabric swatches were helpful in your decision-making process. We hope you can't wait for delivery! ... Read more
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great couch and service
The couch and the service from Taryn are both terrific! Great purchase experience! Taryn showed us the couches we were thinking of buying. Her professional knowledge and friendly and cary service made the experience very easy and pleasant.
1 comment
Plush Sofas A.Plush Furniture
Hi Gretchen,
Thank you for sharing your feedback on our Frankston Showroom. We are looking forward to passing your kind words on to Taryn and the team. ... Read more
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Excellent service! Very fast responses to queries
Natalia from Osborne Park Plush store was extremely helpful. She answered all our questions very well and informed us of everything we needed to know about the product of interest. She took photos of the items and colours and emailed them to assist us with our colour choice. Thanks Natalia!!!
1 comment
Plush Sofas A.Plush Furniture
Hi Aidan & Char,
Thank you for sharing such great feedback on your Plush experience. We are so pleased to hear Natalia was able to assist you through your sofa selection process. We really do appreciate your kind words.... Read more
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WarrenPerth, WA
- 2 reviews
- WA, Osborne Park
- Verified customer
excellent service
We found visiting the store very pleasant, it was easy to see all the furniture and find what we were looking for. Erin was extremely helpful in helping us decide the materials once we had chosen our chairs. The chairs do not require assembly.
1 comment
Plush Sofas A.Plush Furniture
Hi Warren,
Thank you for the feedback - hope you enjoy!... Read more
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NettieGippsland, VIC
- 2 reviews
Great old fashion service with all the modern conveniences.
We were recommended by our kids to go to plush for our new sofa. When we entered the store lovely warm greetings from friendly staff. Vanessa asked if she could help with our selection of a sofa that most suited our need and of course helped with the different support in the different designs. Then came the choice of fabric which once again was so helpful. A big thankyou to Vanessa Bognar who created with her expertise the right sofa including the right fabric to suit our decor. It was such a pleasant experience shopping at plush.
1 comment
Plush Sofas A.Plush Furniture
Hi Nettie,
We are glad to hear that you visited our Plush Nunawading Showroom. It is great to hear that Vanessa was able to assist throughout the process. We are sure you will love your new sofa! Many Thanks!... Read more
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Amazing service and beautiful show room!
As a first time buyer, I was recommended by many of my friends to visit Plush. Robert (Manager) was fantastic to deal with and the Alexandria showroom is really nice! Couldn’t recommend highly enough.
1 comment
Plush Sofas A.Plush Furniture
Hi Carly,
We are so pleased to hear that you received excellent service from Rob. We will pass your appreciation onto him. Thanks for recommending us!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Peter Howardasked
are the cushions and backs on the "Cooper " 2.5 and 3 seater sofa reversable and removable?
2 answers
Hi Peter the Cooper is a fixed cushion model,so not removable or reversible.
Plush Sofas A.Plush Furniture
Hi Peter Howard.
The Cooper range has a fixed seat and back cushion. Hope this helps however if you have any further questions please feel free to contact our quality assurance team via the below link
Warm Regards
Plush Think Sofas
Peter Howardasked
are the cushions and backs on the" cooper" 2.5 seater and 3 seater reversable?
No answers
Tinaasked
Hi is there a cleaning kit available to my leather couch?
1 answer
Plush Sofas A.Plush Furniture
Hi Tina,
All showrooms have our recommended cleaning products available to purchase, they will also be able to advise which product is suitable for your leather.
Warm regards
Plush
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Plush Sofas A.Plush Furniture
Hi Lisa,
Thank you for sharing on your wonderful experience with Plush. We appreciate your feedback on our showrooms ambience and stunning sofas. We are sure this will make Natalia's day. ... Read more
Warm regards, Plush Think Sofas