I purchased 2 x Brentwood recliners, after much deliberation it was Dawn who helped me so much by reassuring me if i am not happy with the recliners i can get my money back, especially since we could not try them out first due to the stores been shut, but in saying that i am sure i will love them!!!!!
once again thank you Dawn for your help.

Dawn was lovely and very helpful sorting out my order this morning. She was friendly and very patient! Even sorted out my zip payment for me. I’m looking forward to my new couch! Thanks Dawn!

Thank you Lisa for your prompt response and helping me to easily understand the ordering process and discuss options on fabrics and colours.Lisa shared my enthusiasm at having finally bought my comfy chair! I really hope I get it in time to snuggle into for winter!! many thanks.

I purchased two magnum sofas for my lounge and the 3 seat Santa Monica for my living room; I ordered online during what is no doubt a very busy time. Huan was fantastic in making sure my order was correct, helping me via online chat, email and phone. I can't wait for them to arrive!

In the past I purchased two sofas and a chair from Plush and wanted two ottomon to match. Last week I emailed Plush and did not get a reply. This morning I received an email regarding a sale and went to Plush's online "chat" and had a very helpful conversation with Lisa. She was efficient and helpful and I have placed an order.

My online experience was excellent, customer service was excellent Thanks to Lisa, she answered all my questions and was extremely helpful ordered my sofa and can’t wait to receive it.....

I have just placed an order for an Emmerson sofa and recliners. The online process was easy to navigate and my few questions were answered promptly and knowledgeably by Dawn. The personal interaction gave me the confidence to complete the online transaction for what is not an inconsiderable purchase.

Josie at Fyshwick was super helpful and professional. Listened carefully to what I wanted, gave me the couch I wanted while solving potential delivery issues that I hadn't thought about.

I just placed an online order with Dawn. She was so helpful and provided me with a few quotes. She suggested I get samples which helped me seal the deal.

I have just placed my order for a petite snuggle chair with Huan, who has been extremely helpful throughout the whole process from locating the fabric I wanted to following up to help me with my deposit as well as setting clear expectations of what will happen next and timeframes. Very friendly and warm in all I
interactions. Can’t wait for it to arrive!

Lisa R from Plush Sofa online sales provided an excellent service, clarifying us on all the finer product and purchase details of our newly chosen sofa. Furthermore the leather colour swatches arrived very quickly enabling us to pick the exact colour plus our delivery fee was hugely reduced due to the sale. Thanks great work !!

Tash from Fyshwick store helped us select 3 couches for our new house! She was knowledgeable, friendly and didn’t pressure us into buying! Great customer service, thank you! Can’t wait to receive our couches!!

Couldn't be happier with dealing with huan

From communication to confirmation was a absolute pleasure

Thank you for everything, will defiantly be a returning customer in the future

Regards kile bowtell

As all plush showrooms are currently closed due to covid19, We had the pleasure of dealing with Lisa through the plush online store! She was amazing! Best customer service! Thanks!

Fantastic service by Lisa from your online store. She answered all my questions, sent me the samples I requested and followed up with me. I am now waiting for my armchair to arrive but so far very good. Thankyou Lisa.

Justin from the Southwarf store was amazing to deal with - made the whole experience nice & easy. I also dealt with Jared, Lisa & Huan from the online store who were all very friendly and helpful. Huan finalised my order with me & it couldn't have been easier.

Luke from the showroom and Lisa who we dealt with online have been very good to deal with. They made the ordering process easy. Now we wait for the couch to arrive!

Great customer service from Lisa from the Online store when enquiring about and placing our order for a new sofa.
Lisa was very helpful and answered all our questions.
She also made us feel comfortable to contact her directly if we had any further questions.
Highly recommend.

Lisa was great in regards to helping place my online order with our leather and fabric choices. She emailed me a quote very promptly with all the correct details including the delivery cost as well as the extra 5% discount. Looking forward to the delivery of our second Plush sofa!!

Lisa's follow up call made buying online very easy. Lisa was really helpful in confirming I had made the colour choice I had intended. Looking forward to our new lounge arriving.