Sandrah
- 2 reviews
- Online store
- Verified customer
Great customer service very informative
Pool is used all through summer and late spring. Thanks to pool and spa warehouse it has become easier to maintain All year round they are very informative quick delivery
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Review collected in partnership with Pool and Spa Warehouse
- Online store
- Verified customer
Polite and efficient. Well run business
Have used this company a number of times now. Always price competitive. When I have needed to speak with someone I am always surprised at how polite and helpful they are. The last order I ordered incorrectly. They have replaced the product with no hassles. A very well run business.
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Review collected in partnership with Pool and Spa Warehouse
Ronald TruscottFar North Queensland, QLD
- Online store
- Verified customer
The Best online store for pool equipment
From Oct to Apr every day, nothing better than hoping in with a favourite drink at sundown Easy to maintain, I get my pool water tested at the local pool equipment store . Although pool chemical prices keep rising so does everything else . So it’s a lot of fun for family and friends
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Review collected in partnership with Pool and Spa Warehouse
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Les BessenyeiSydney Surrounds, NSW
- Online store
- Verified customer
Great products at a great price. Very helpful.
My first buy was a Saltmate chlorinator and they had the best price going. ordered and delivered on time with no problem. next purchase was a Davey pool filter which, great for me, not so for them, ended up being discontinued. Pool and Spa Warehouse supplied a similar but dearer filter at the same price that I had already paid for. And managed to deliver on time. Brilliant! Cannot recommend them enough. I am a very happy shopper
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Review collected in partnership with Pool and Spa Warehouse
Mark BerthonHunter Region, NSW
- Online store
- Verified customer
5 star service
These guys were a big help when I ordered the wrong part. Very helpful and understanding. Quick delivery.
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Review collected in partnership with Pool and Spa Warehouse
TruthforvalueSouth East Queensland, QLD
- 2 reviews
- Online store
- Verified customer
Should have got this years ago
Very easy to use and does a fantastic job, scrubs the tiles and cleans better than any creepy Crawley ever did and I don’t need to swim with a giant hose!
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Review collected in partnership with Pool and Spa Warehouse
- Online store
- Verified customer
An AMAZING pool cleaner. Exceptionally quiet & does the job well. Remarkable difference to our old Kreepy. Thanks.
Through the hotter weather we use our pool daily & forever having family & friends over to enjoy it as well. The Bullshark has made a wonderful difference to our pool & environment. It has picked up ALL the leaves from our recent windy weather & is SUPER QUIET compared to our old Kreepy. I’m sure the neighbours are happy.
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Review collected in partnership with Pool and Spa Warehouse
laurietonMid North Coast, NSW
- 4 reviews
- 3 likes
- Online store
- Verified customer
Money saving specials and immediare service from a reliable supplieri have always
I have always been very satisfied with transactions with pool and spa online. They are very helpful and knowledgeable. They are professional and honest and their service is fast. I ordered a hayward pool vac ultra and that product is far superior to other automatic pool cleaners. I have had my pool for over 40 years and other cleaners dont come close. I can highly recommend pol and spa online
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Review collected in partnership with Pool and Spa Warehouse
- Online store
- Verified customer
Great old fashioned service.
Rang regarding a problem with a pool cleaner, filter broken, and was never reall happy with performance.The staff knew exactly what the problem was and were ever so imformative and helpful, they had the improved version of the filter in the mail and I received it in just a few days. I have never seen the pool so clean
Thanks guys, I like professional prompt service and they didnt disappoint.Thank you.
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Leith LindsaySouth East Queensland, QLD
- Online store
- Verified customer
Great company to deal with
We use the pool at least once a day during the warmer months and even have used it during winter. We have a Rebel Cleaner that runs 8 hours a day and keeps the pool pristine.
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Review collected in partnership with Pool and Spa Warehouse
DianneNorthern Region, NSW
- Online store
- Verified customer
Excellent Customer Service
Easy to use website and good over the phone service with staff. Great range of quality spa products at affordable prices. Friendly staff willing to follow up on enquires promptly
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Review collected in partnership with Pool and Spa Warehouse
Very poor customer service.
I wont be using pool and spa warehouse again.. I am very dissapointed with there service. The item I purchased they no longer carry because of its poor quality yet handball me to the supplier so they can charge me for replacing the item. I have spent many hundreds of $$$ with them and they wont get another cent from me..
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SunlilySydney Surrounds, NSW
- 11 reviews
- Online store
- Verified customer
Outstanding service.
Communication with Pool and Spa Warehouse was prompt and detailed. All of our queries were answered, we were met with no problems. Our item arrived quickly, well packaged and in perfect order. I would have no hesitation in recommending pool and sap warehouse to others.
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Review collected in partnership with Pool and Spa Warehouse
VeroniarocksSydney
- 3 reviews
- 1 like
- Online store
- Verified customer
Poor service, no communication
Placed an order for Pool cleaner parts almost two weeks and still waiting. No communications whatsoever and every time I called they kept saying they would check and no one did or responded. Considering we’re in 21st century where you almost get a next day delivery from most online stores and waiting for an item from China can be quicker, this is really poor. Won’t buy from them again.
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honestysydney
- 50 reviews
Pool Cover became all too hard.
Emailed and called them multiple times before getting assistance from their Hornsby store. The guy who eventually "helped" me was an argumentative know it all who would not listen to what I wanted. He kept ignoring my requests for a quote with reinforcing, arguing I did not need it - not sure how he knew this as he never bothered to ask why or visit our property. In the end, I was willing to pay for it so why the carry on mate? After numerous emails asking for a quote I just totally gave up and went to Just Covers. It was around $500 more b...Read more
ut I got what I wanted - a commercial grade cover, fully reinforced and installed with a smile plus a top of the line daisy solar cover that carries a 10 year warranty. Sales guys need to remember that by the time customers ring them for a quote they have done extensive research and know exactly what they want - they certainly don't need a smartbutt know it all guy telling them they are wrong. Customer is always right dude. Glad I spent my money with a company that appreciated it and listened. Our new cover was installed 2 weeks after the measure and quote and it's awesome. Thanks Just Covers.Similar opinion? Write a review on ieatwords.com.au!
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SharonSydney Surrounds, NSW
- 3 reviews
- Online store
- Verified customer
Makes cleaning the pool so much easier
We use it to clean the pool twice a week and it does a fantastic job. The trolley keeps everything in order and allows us to easily store when not in use.
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Review collected in partnership with Pool and Spa Warehouse
MarkSydney, NSW
Pool Servicing
I had a maintenance contract with the Hornsby outlet and due to a change in managing agent for the property the manager cancelled my pool maintenance contract. It was actually cancelled the very same day we moved agent. Very unprofessional. Do not use.....
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- Pool and Spa Warehouse
- Verified customer
my pool pump from pool & spa far exceeded my expectations
I ordered my pool pump through pool and spa warehouse late on a Monday and received it early (7am) on the Friday.great work to all concerned,thank you.
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- Pool and Spa Warehouse
- Verified customer
Very happy with the service and prompt delivery the pump is making thing are lot easier for me now a
Hard to maintain my pool being on five acres and surrounded by trees constantly shedding leaves. But the larger pump is making it a lot easier.
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Review collected in partnership with Pool and Spa Warehouse
- Pool and Spa Warehouse
- Verified customer
Great service, advice and delivery!!!!
In summer 2 - 3 times a wee. Maybe.
I find it very easy, and my new cleaner has made it easier.
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Review collected in partnership with Pool and Spa Warehouse
Questions & Answers
Tony G.asked
hi purchased vtx7 2 weeks ago from pool & spa warehouse great quick service to coffs harbour I also purchased a step deflector on ebay my problem is the kreepy will not move around pool it tries to stick to sides of pool how can I fix this also is it a warranty job
cheers
tony Gordon
0427600976
3 answers
I purchased a Kreepy and had to send it back as it wasn’t cleaning effectively or going up the walls. For me it wasn’t getting enough suction from the pump. I ended up getting a robotic one and it works like a dream.
Nick A.Pool and Spa Warehouse
Tony, could you call our customer service team on 1300 766 619?
Q1. Answer Push the outlet bubble down at the other end of the pool as it is up to high then it will circulate
around the bottom of the pool.
Q2.The plate wasn't screwed down and there was air getting into the sealed filter box also turn up the outlet bubble at the other end of the pool and it will clean up the sides.
W Bennettasked
My new Zodiac T3 pool cleaner already has a split diaphragm after only 3 months use is this covered by warranty?
1 answer
Nick A.Pool and Spa Warehouse
Yes, the diaphragm is covered. If you bought the cleaner from us please get in touch with the store or call us on 1300 766 619 if the purchase was made online.
Neville D.asked
Can I order 1 100mic basket for a cx20
Please
2 answers
Hey Neville D ... please direct your enquiry to Pool and Spa Warehouse - I am just a satisfied customer!!
Ok thanks sorry
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