??!

Reviews

4.2

169 reviews
5
(128)
4
(7)
3
(3)
2
(7)
1
(24)
  • Value for Money
    4.5 (41)
  • Cleaning & Maintenance
    4.6 (33)
  • Product Quality
    4.8 (40)
  • Return Claim MadeYes (6) · No (44)
  • Shipping
    4.4 (30)
  • Warranty Claim MadeYes (3) · No (48)
  • Purchase Type
  • Customer Service
    3.5 (2)
Previous
Next
Sandrah

Sandrah

  • 2 reviews

Great customer service very informative

published

Pool is used all through summer and late spring. Thanks to pool and spa warehouse it has become easier to maintain All year round they are very informative quick delivery



Review collected in partnership with Pool and Spa Warehouse

Polite and efficient. Well run business

published

Have used this company a number of times now. Always price competitive. When I have needed to speak with someone I am always surprised at how polite and helpful they are. The last order I ordered incorrectly. They have replaced the product with no hassles. A very well run business.

Review collected in partnership with Pool and Spa Warehouse

Ronald Truscott

Ronald TruscottFar North Queensland, QLD

The Best online store for pool equipment

published

From Oct to Apr every day, nothing better than hoping in with a favourite drink at sundown Easy to maintain, I get my pool water tested at the local pool equipment store . Although pool chemical prices keep rising so does everything else . So it’s a lot of fun for family and friends

Review collected in partnership with Pool and Spa Warehouse



Pool & Spa Shops

Find out how Pool and Spa Warehouse compares to other Pool & Spa Shops

Know better, choose better.

Compare all
Les Bessenyei

Les BessenyeiSydney Surrounds, NSW

Great products at a great price. Very helpful.

published

My first buy was a Saltmate chlorinator and they had the best price going. ordered and delivered on time with no problem. next purchase was a Davey pool filter which, great for me, not so for them, ended up being discontinued. Pool and Spa Warehouse supplied a similar but dearer filter at the same price that I had already paid for. And managed to deliver on time. Brilliant! Cannot recommend them enough. I am a very happy shopper

Review collected in partnership with Pool and Spa Warehouse

Mark Berthon

Mark BerthonHunter Region, NSW

5 star service

published

These guys were a big help when I ordered the wrong part. Very helpful and understanding. Quick delivery.

Review collected in partnership with Pool and Spa Warehouse

Truthforvalue

TruthforvalueSouth East Queensland, QLD

  • 2 reviews

Should have got this years ago

published

Very easy to use and does a fantastic job, scrubs the tiles and cleans better than any creepy Crawley ever did and I don’t need to swim with a giant hose!

Review collected in partnership with Pool and Spa Warehouse

An AMAZING pool cleaner. Exceptionally quiet & does the job well. Remarkable difference to our old Kreepy. Thanks.

published

Through the hotter weather we use our pool daily & forever having family & friends over to enjoy it as well. The Bullshark has made a wonderful difference to our pool & environment. It has picked up ALL the leaves from our recent windy weather & is SUPER QUIET compared to our old Kreepy. I’m sure the neighbours are happy.

Review collected in partnership with Pool and Spa Warehouse

laurieton

laurietonMid North Coast, NSW

  • 4 reviews
  • 3 likes

Money saving specials and immediare service from a reliable supplieri have always

published

I have always been very satisfied with transactions with pool and spa online. They are very helpful and knowledgeable. They are professional and honest and their service is fast. I ordered a hayward pool vac ultra and that product is far superior to other automatic pool cleaners. I have had my pool for over 40 years and other cleaners dont come close. I can highly recommend pol and spa online

Review collected in partnership with Pool and Spa Warehouse

Great old fashioned service.

published

Rang regarding a problem with a pool cleaner, filter broken, and was never reall happy with performance.The staff knew exactly what the problem was and were ever so imformative and helpful, they had the improved version of the filter in the mail and I received it in just a few days. I have never seen the pool so clean
Thanks guys, I like professional prompt service and they didnt disappoint.Thank you.

Review collected in partnership with Pool and Spa Warehouse

Pool & Spa Shops

Find out how Pool and Spa Warehouse compares to other Pool & Spa Shops

Know better, choose better.

Compare all
Leith Lindsay

Leith LindsaySouth East Queensland, QLD

Great company to deal with

published

We use the pool at least once a day during the warmer months and even have used it during winter. We have a Rebel Cleaner that runs 8 hours a day and keeps the pool pristine.

Review collected in partnership with Pool and Spa Warehouse

Dianne

DianneNorthern Region, NSW

Excellent Customer Service

published

Easy to use website and good over the phone service with staff. Great range of quality spa products at affordable prices. Friendly staff willing to follow up on enquires promptly

Review collected in partnership with Pool and Spa Warehouse

Very poor customer service.

published

I wont be using pool and spa warehouse again.. I am very dissapointed with there service. The item I purchased they no longer carry because of its poor quality yet handball me to the supplier so they can charge me for replacing the item. I have spent many hundreds of $$$ with them and they wont get another cent from me..

Sunlily

SunlilySydney Surrounds, NSW

  • 11 reviews

Outstanding service.

published

Communication with Pool and Spa Warehouse was prompt and detailed. All of our queries were answered, we were met with no problems. Our item arrived quickly, well packaged and in perfect order. I would have no hesitation in recommending pool and sap warehouse to others.

Review collected in partnership with Pool and Spa Warehouse

Veroniarocks

VeroniarocksSydney

  • 3 reviews
  • 1 like

Poor service, no communication

published

Placed an order for Pool cleaner parts almost two weeks and still waiting. No communications whatsoever and every time I called they kept saying they would check and no one did or responded. Considering we’re in 21st century where you almost get a next day delivery from most online stores and waiting for an item from China can be quicker, this is really poor. Won’t buy from them again.

honesty

honestysydney

  • 50 reviews

Pool Cover became all too hard.

published
Pool & Spa Shops

Find out how Pool and Spa Warehouse compares to other Pool & Spa Shops

Know better, choose better.

Compare all
Sharon

SharonSydney Surrounds, NSW

  • 3 reviews

Makes cleaning the pool so much easier

published

We use it to clean the pool twice a week and it does a fantastic job. The trolley keeps everything in order and allows us to easily store when not in use.

Review collected in partnership with Pool and Spa Warehouse

Mark

MarkSydney, NSW

Pool Servicing

published

I had a maintenance contract with the Hornsby outlet and due to a change in managing agent for the property the manager cancelled my pool maintenance contract. It was actually cancelled the very same day we moved agent. Very unprofessional. Do not use.....

my pool pump from pool & spa far exceeded my expectations

published

I ordered my pool pump through pool and spa warehouse late on a Monday and received it early (7am) on the Friday.great work to all concerned,thank you.

Review collected in partnership with Pool and Spa Warehouse

Very happy with the service and prompt delivery the pump is making thing are lot easier for me now a

published

Hard to maintain my pool being on five acres and surrounded by trees constantly shedding leaves. But the larger pump is making it a lot easier.

Review collected in partnership with Pool and Spa Warehouse

Great service, advice and delivery!!!!

published

In summer 2 - 3 times a wee. Maybe.
I find it very easy, and my new cleaner has made it easier.

Review collected in partnership with Pool and Spa Warehouse

Page 3 of 9
See all Pool and Spa Warehouse reviews

Questions & Answers

Tony G.

Tony G.asked

Pool and Spa Warehouse

hi purchased vtx7 2 weeks ago from pool & spa warehouse great quick service to coffs harbour I also purchased a step deflector on ebay my problem is the kreepy will not move around pool it tries to stick to sides of pool how can I fix this also is it a warranty job
cheers
tony Gordon
0427600976

3 answers
Michele Wilson
Michele Wilson

I purchased a Kreepy and had to send it back as it wasn’t cleaning effectively or going up the walls. For me it wasn’t getting enough suction from the pump. I ended up getting a robotic one and it works like a dream.

Pool and Spa Warehouse
Nick A.Pool and Spa Warehouse

Tony, could you call our customer service team on 1300 766 619?

Iris Innes
Iris Innes

Q1. Answer Push the outlet bubble down at the other end of the pool as it is up to high then it will circulate
around the bottom of the pool.
Q2.The plate wasn't screwed down and there was air getting into the sealed filter box also turn up the outlet bubble at the other end of the pool and it will clean up the sides.

W Bennett

W Bennettasked

Online store

My new Zodiac T3 pool cleaner already has a split diaphragm after only 3 months use is this covered by warranty?

1 answer
Pool and Spa Warehouse
Nick A.Pool and Spa Warehouse

Yes, the diaphragm is covered. If you bought the cleaner from us please get in touch with the store or call us on 1300 766 619 if the purchase was made online.

Neville D.

Neville D.asked

Pool and Spa Warehouse

Can I order 1 100mic basket for a cx20
Please

2 answers
Stevie V
Stevie V

Hey Neville D ... please direct your enquiry to Pool and Spa Warehouse - I am just a satisfied customer!!

Neville D.
Neville D.

Ok thanks sorry

Get an answer from our members and Pool and Spa Warehouse representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.