- Pool and Spa Warehouse
- Verified customer
Great service, advice and delivery!!!!
In summer 2 - 3 times a wee. Maybe.
I find it very easy, and my new cleaner has made it easier.
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JanakaBrisbnae
- 2 reviews
- Pool and Spa Warehouse
- Verified customer
Zodiac Warranty
After buying a Zodiac cell from Pool and spa warehouse, it stooped working under the warranty period. I contacted them, and they said they have lodged a claim with Zodiac but no further details were given. Never heard from them again.
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David CBudgewoi, New South Wales
- 4 reviews
- 6 likes
Advertise a product online will not supply at the store.
Saw an Ebay listing for a 1hp pool pump from this outlet. I phoned them and asked if I could attend the store and pick up in person. I was told "No Problem". I then traveled from the Central Coast to Hornsby to collect the pump only to be told that they did not recognize the product and that "I must understand" that their online business is different to their outlets. I was then offered a similar product that was $100 more then the product I saw on ebay and was told I could pick up there. The staff member Alexander was very rude and abrupt and ...Read more
did not appear to want to help me at all. It was take it or leave it. Well I picked the later and left the store having purchased nothing from them and nor will I ever go back again. If poor and rude customer service and incorrect information are what you are after then please help yourself to Pool and Spar Warehouse, I will not be ever going back for a second dose again!Similar opinion? Write a review on ieatwords.com.au!
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- Pool and Spa Warehouse
- Verified customer
Exactly what I wanted
Daily in the hot weather. With my new zodiac equipment it has made such a difference, now cleaning my pool is so easy
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- Pool and Spa Warehouse
- Verified customer
Excellent service good knowledge and prompt postage
Solar & gas heated used weakly for app 6 to 8 months per year depending on strength of winter weather and time available.
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Leanne OSullivan
- 2 reviews
- Pool and Spa Warehouse
- Verified customer
Perfect Products! + Great Prices!
I purchased some chemicals for my outdor spa, I have never purchased Spa chemicals online before but Pool & Spa Warehouse were competitivey priced and offered fast postage.Will be using this site again, so very convenient!
Very Happy
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ChristineSouth East Queensland, QLD
- 3 reviews
- 1 like
- Pool and Spa Warehouse
- Verified customer
Excellent service
We have ordered items from Pool and Spa Warehouse before and have found them to give great customer service. One item I ordered unfortunately was not suitable for what we needed, however I spoke to a lovely staff member who understood and said I would get a refund for the amount paid. I sent back the item (pool blanket replacement straps) and the refund was in my account before they could have received the parcel, I was very impressed with the quickness of their response. I certainly recommend them to anyone needing anything with regards to pools and spas.
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MarjaTSouth East Queensland, QLD
- 2 reviews
- Pool and Spa Warehouse
- Verified customer
Good Price
Have compared price with other outlets and Pool and Spa Warehouse always comes out on top with good price, prompt service and good stock range.
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- Pool and Spa Warehouse
- Verified customer
Great product
Great phone service and very fast postage . The salesman understood what i was after and made the process effortless
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- Pool and Spa Warehouse
- Verified customer
Excellent Service and Price
Easy to order and more than 50% than purchasing from my local pool supplier. Got exactly what I wanted and delivered to my door ahead off predicted time, outstanding.
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SimonNewcastle
- Pool and Spa Warehouse
- Verified customer
Product never worked
Purchased a pool filter cartridge from their eBay site. Could never get to work correctly. Seller first blamed my filter and then my pump. I explained my old cartridge and a new one I purchased after I gave up on theirs worked fine, they stopped replying to emails. Would not recommend.
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- Pool and Spa Warehouse
- Verified customer
First on line purchase
My first on line purchase was satisfactory. Prior, I spoke to a staff member who was very helpful. Haven't used it yet because weather is too cold, but getting ready for the summer.
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- Pool and Spa Warehouse
- Verified customer
Great service
Easy to use website and fast delivery. Very competitive pricing. Good information on website to compare like products. Would definitely be using them again in the future.
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- Pool and Spa Warehouse
- Verified customer
Awesome services
Fantastic knowledge of products very fast postage time easy to pay an deal with always happy to answer any questions an ongoing support.
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- Pool and Spa Warehouse
- Verified customer
Online Purchases and quality products.
Over the last few years I have made a number of purchases from Pool and Spa Warehouse for my pool. Most recently I have made purchases due to a pool renovation. They have always been prompt at delivery and I often find that their prices are the cheapest available. All products I have purchased to date from them are still in regular use as they are quality products and have not failed yet. I highly recommend them.
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- Pool and Spa Warehouse
- Verified customer
Just perfect
All the items I ordered were exactly what I wanted and the staff we extremely helpful and nothing was too much trouble. Will definitely recommend them.
November 6th 2018 Update: Excellent service
I ordered more pool hoses for our pool cleaner and they were delivered in quick time which is excellent as we live in a country area and on time deliveries are very hard to come by.
A big thank you to Jacque for her prompt response.
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- Pool and Spa Warehouse
- Verified customer
Great customer service.
Pool & Spa warehouse give good service, their staff have a great attitude and they offer excellent prices, there freight prices are very good as well.
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PeteSydney
- Pool and Spa Warehouse
- Verified customer
Fantastic Pool Cleaner
I have looking for a robotic pool cleaner for sometime and had read may reviews, after a phone call the friendly staff at the Pool and Spa Warehouse all my questions were answered. I decided on the Zodiac VX55, this cleaner is perfect for my pool. It cleans the floor,wall and tile line perfectly the only area that is missed is the shallow steps ( no pool cleaner has ever made it to this area so a simple brush off solves the problem).
The 200 micron filter is perfect for me and the water looks crystal clear, also the remote is handy but not ess...Read more
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- Pool and Spa Warehouse
- Verified customer
No nonsense
Useing the web site to finding the pump. From placing the order to the delivery was all to easy . I would use pool and spa warehouse agen
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Dallas FaulknerSurfers paradise
- Pool and Spa Warehouse
- Verified customer
They had what I wanted and delivered on time
I ordered the item it was delivered promptly great service I’m not used to ordering online so this was excellrnt
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Questions & Answers
Tony G.asked
hi purchased vtx7 2 weeks ago from pool & spa warehouse great quick service to coffs harbour I also purchased a step deflector on ebay my problem is the kreepy will not move around pool it tries to stick to sides of pool how can I fix this also is it a warranty job
cheers
tony Gordon
0427600976
3 answers
I purchased a Kreepy and had to send it back as it wasn’t cleaning effectively or going up the walls. For me it wasn’t getting enough suction from the pump. I ended up getting a robotic one and it works like a dream.
Nick A.Pool and Spa Warehouse
Tony, could you call our customer service team on 1300 766 619?
Q1. Answer Push the outlet bubble down at the other end of the pool as it is up to high then it will circulate
around the bottom of the pool.
Q2.The plate wasn't screwed down and there was air getting into the sealed filter box also turn up the outlet bubble at the other end of the pool and it will clean up the sides.
W Bennettasked
My new Zodiac T3 pool cleaner already has a split diaphragm after only 3 months use is this covered by warranty?
1 answer
Nick A.Pool and Spa Warehouse
Yes, the diaphragm is covered. If you bought the cleaner from us please get in touch with the store or call us on 1300 766 619 if the purchase was made online.
Neville D.asked
Can I order 1 100mic basket for a cx20
Please
2 answers
Hey Neville D ... please direct your enquiry to Pool and Spa Warehouse - I am just a satisfied customer!!
Ok thanks sorry
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