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Reviews

4.1

2,257 reviews
5
(1,340)
4
(465)
3
(81)
2
(98)
1
(273)
  • Build Stage
    • Post-Construction (192)
    • Mid-Construction (175)
    • Pre-Construction (44)
  • Customer Service
    4.1 (306)
  • Site Admin
    4.2 (269)
  • Timeliness
    4.1 (276)
  • Structural Integrity
    4.3 (210)
  • Plumbing & Waterproofing
    4.1 (178)
  • Electrical & Lighting
    4.2 (166)
  • Flooring
    4.3 (151)
  • Transparency
    4.0 (269)
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Iresha

IreshaGreater Melbourne (Outer), VIC

First Dream Home with Porter Davis

published
Customer Service
Transparency
Site Admin
Timeliness
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2020
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The reviewer stated that an incentive was offered for this review

Ataia

AtaiaGreater Melbourne (Metropolitan), VIC

  • 2 reviews

5 stars for experience and service

published
Customer Service
Transparency
Build StagePre-Construction

The reviewer stated that an incentive was offered for this review

Ryan B.

Ryan B.Greater Melbourne (Outer), VIC

A Great Experience all round! There is a reason why they are the best Volume Builder!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StageMid-Construction
Construction End DateMay 2020
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The reviewer stated that an incentive was offered for this review

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Perry P.

Perry P.Greater Melbourne (Metropolitan), VIC

  • 2 reviews

Happy to come home to a beautiful PD home everyday!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2020
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2 comments
Porter Davis Homes
Team PDPorter Davis Homes
Perry P.
Perry P.

We are glad we chose PD to build our Family home and have no regrets. Their home offerings and styles are both simple and practical and make it an easy decision to proceed with them as your builder. They do deliver beautiful homes.

SHAMSHER DHILLON

SHAMSHER DHILLONGreater Melbourne (Outer), VIC

Porter Davis is the best

published

Permit No. CBSU 60948/8651746656946
Contract No. SE128135
BC name: [name removed]
Supervisor: [name removed]
A very big thanks to Porter Davis for building my first home it has been great experience so far and also
thanks to BC [name removed] and [name removed] for doing such a great job. Very satisfied with their work.

I have done lots of research about new home builders and never heard a one bad review about Porter Davis. i was not to planing to build at all. one day i was just looking at the properties online and one of the house came up and i really liked it and when i checked deeply that was from Porter Davis i did not have to think again i just went next day and bought it.

Thanks again Porter Davis

Customer Service
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Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StageMid-Construction
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1 comment
Porter Davis Homes
Team PDPorter Davis Homes

The reviewer stated that an incentive was offered for this review

Nimesh N.

Nimesh N.Greater Melbourne (Inner), VIC

Best in class service and committed customer satisfaction

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StageMid-Construction
Construction End DateAugust 2020
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1 comment
Porter Davis Homes
Team PDPorter Davis Homes

The reviewer stated that an incentive was offered for this review

A quality home by PD

published

Permit Number: Permit Number: BS-U 1441 2872385082683/0
Contract Number: AX127206
BC Name: [name removed]
Supervisor: [name removed]
As a first time home owner, we are very happy with the quality of the house, i would say the finishes are similar to the display. The Team at Porter Davis was great, it was not smooth sailing all the way, we had our road blocks, but as a team we communicated, addressed and kept continuing. We consider our self very lucky to have the team we got, from sales, world of style, building coordinator to supervisor. I would highly recommend PD.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
Construction End DateApril 2020
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1 comment
Porter Davis Homes
Team PDPorter Davis Homes

The reviewer stated that an incentive was offered for this review

Silvia P

Silvia PGreater Melbourne (Outer), VIC

  • 2 reviews

Honesty Is Best

published
Build StagePost-Construction
1 comment
Porter Davis Homes
Team PDPorter Davis Homes

Hi Silvia P
We appreciate your feedback and apologise for the frustration you are experiencing. We will have someone from our customer service team reach out to you as soon as possible to discuss this matter.
Kind regards
Porter Davis

Very fast,easy to communicate,quality home

published

i.Permit Number: CBSU 60948/3881909454698

ii.Contract Number: AX127762

iii.BC Name: [name removed]

iv.Supervisor: [name removed]

We have just finish our lock up stage and we are really happy with our built.Even in this difficult period built has been very smooth.very top class workmanships,even working in holiday and weekends,things are happening really quick which you want while building yourdream house.Things are exactly what we paid for.our supervisor [name removed] has been very helpful and outstanding in every possible way.building coordinator [name removed] has provided every update we need and helped us with very quick response.cant wait until our home is complete.definitely top class builder in Victoria.

Customer Service
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Site Admin
Timeliness
Build StageMid-Construction
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1 comment
Porter Davis Homes
Team PDPorter Davis Homes
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Maria

MariaGreater Melbourne (Outer), VIC

Builds Slowly But Surely

published
Customer Service
Transparency
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMay 2020
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1 comment
Porter Davis Homes
Team PDPorter Davis Homes

The reviewer stated that an incentive was offered for this review

xena

xenaGreater Melbourne (Outer), VIC

  • 5 reviews

Bad communication from staff since Day 1.

published

I want to raise an issue to Porter Davis regarding some of their staff members that are not committed to their job. We have been in constant email but it has been a months since we gave our deposit to build that no one bothered to care and respond to us. Building coordinator is terrible. We are very keen to discuss this matter further privately and urgently needing a resolution as our land title is now ready.

Porter Davis - where is your work professionalism?

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Timeliness
Build StagePre-Construction
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2 comments
Porter Davis Homes
Team PDPorter Davis Homes

Hi Xena,
We are sorry to see this review and we apologise for the frustration you are experiencing. We will have someone from our customer service team reach out to you as soon as possible to discuss this matter.
Kind regards
Porter Davis

Porter Davis Homes
Team PDPorter Davis Homes

Hi Xena,
Could you kindly email your build details to '[email protected]' or alternatively please call Denise on 1300 799 105 so we can assist you.
Kind regards
Porter Davis.

Lisa C

Lisa CGreater Melbourne (Outer), VIC

Awesome customer service!

published

So far my build has been extremely well managed! I had a great experience with the Sales person I dealt with and so far an amazing experience with my Project Coordinator. The PC staff member is extremely customer focused, clearly a hard worker who will respond to any query promptly!

Customer Service
Transparency
Site Admin
Timeliness
Build StageMid-Construction
Construction End DateMay 2020
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1 comment
Porter Davis Homes
Team PDPorter Davis Homes

Hi Lisa C,
Thank you for sharing your experience with us so far. It is great to hear that your building coordinator is helpful and professional, providing you with excellent customer service. Thank you again for your review.
Regards, Porter Davis

Great Builder with quality homes!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2020
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1 comment
Porter Davis Homes
Team PDPorter Davis Homes

The reviewer stated that an incentive was offered for this review

Alex .Y.

Alex .Y.Southwest, VIC

Excellent customer service + Excellent Product.

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2020
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1 comment
Porter Davis Homes
Team PDPorter Davis Homes

The reviewer stated that an incentive was offered for this review

Sarav

SaravGreater Melbourne (Metropolitan), VIC

Best experience of my first home

published
Customer Service
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Site Admin
Timeliness
Build StageMid-Construction
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1 comment
Porter Davis Homes
Team PDPorter Davis Homes
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Mac's Sea Change

Mac's Sea ChangeGreater Melbourne (Outer), VIC

Extremely thorough and organised.

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StagePre-Construction
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1 comment
Porter Davis Homes
Team PDPorter Davis Homes

The reviewer stated that an incentive was offered for this review

Ketan

KetanGreater Melbourne (Metropolitan), VIC

Exceptional Service

published
Customer Service
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Site Admin
Build StagePre-Construction
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1 comment
Porter Davis Homes
Team PDPorter Davis Homes

The reviewer stated that an incentive was offered for this review

Nearly There!

published

Job Number: 128178
Building Coordinator:-[name removed]
Building Supervisor:- [name removed]
Base Supervisor:- [name removed]

The construction of our home has been relatively stress free due to the professionalism of the above individuals.

I can honestly say we are quite excited about the build and so far the quality of the works.

Being in the final stage of construction we are eagerly awaiting the high quality finish which I am sure [name removed] will deliver for us.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Build StageMid-Construction
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1 comment
Porter Davis Homes
Team PDPorter Davis Homes

The reviewer stated that an incentive was offered for this review

Don’t fall for their lies they will say anything to get you to pay the deposit...

published
Build StageMid-Construction
2 comments
Porter Davis Homes
Team PDPorter Davis Homes
Sandhu
Sandhu

Hi,
Not surprised but for your information no one has tried to reach out to me at all.

danielle

danielleGreater Melbourne (Inner), VIC

  • 2 reviews

Our home is beautiful!!

published

I bought the house and land package of the Verona 22. The build was completed in 6 months a fantastic build time. The quality of the home is really good. I got the luxe pack and electricity pack which made the inclusions even better in the home and well worth it. The BC was very responsive from the beginning and got me through the contract signing smoothly. The building supervisor was awesome. He kept me updated regularly answered all my questions and was on time with each stage. I am very happy with my home and would definitely build again with Porter Davis!!

Customer Service
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Build StagePost-Construction
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1 comment
Porter Davis Homes
Team PDPorter Davis Homes

The reviewer stated that an incentive was offered for this review

Page 1 of 113

Questions & Answers

Sweety N.

Sweety N.asked

Porter Davis Homes

What causes the delay for the electrical quotes after WOS appointments as I am 20 days past WOS but not got the electrical quotes?

No answers
Nada

Nadaasked

VIC, Melbourne

Hi, we have built a beautiful home with Porter Davis and have been exceptional pleased with the quality of the build and the attention to detail by our supervisor. The only major issue we have had is that after the carpet was laid, we were totally shocked. Instead of having a light mushroom coloured carpet, we have dark brown. What can we do to change this situation? The sample we chose in the showroom looked vastly different from what we have on the floor. Some weeks before the carpet was laid we were concerned when looking at the colour printed in our documents. We rang the World of Style and the representative said she could not find the sample, because Porter Davis no longer used this carpet, but would get one of the designers to give us a call back. The designer called us back and was confident the carpet would work well with our colour scheme and even sent us a photo via phone message. Again, the colour looked a little darker grey than what we thought we had chosen, but we were happy that it would work with the colour scheme. When my husband rang very concerned after the carpet had been laid, he was told that it may be a shade darker due to difference in dye lots. This is definitely not a shade darker, it is the totally wrong colour from what we were expecting. Instead of being a warm grey-mushroom colour, it is dark brown! Is there anything we can do about this problem please?

1 answer
Porter Davis Homes
Team PDPorter Davis Homes

Hi Nada, thank you for your enquiry. We will have someone from our customer service team reach out to you as soon as possible to discuss this matter.
Kind regards
Porter Davis

Melissa P.

Melissa P.asked

Porter Davis Homes

Can you please tell me where the artwork in the Kew 27 living room display home in Mickleham is sourced from

1 answer
Porter Davis Homes
Team PDPorter Davis Homes

Hi Melissa P
Our artwork is sourced from Coco Republic.
Kind regards,

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