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- VIC, Melbourne
- Verified customer
Nearly There!
Job Number: 128178
Building Coordinator:-[name removed]
Building Supervisor:- [name removed]
Base Supervisor:- [name removed]
The construction of our home has been relatively stress free due to the professionalism of the above individuals.
I can honestly say we are quite excited about the build and so far the quality of the works.
Being in the final stage of construction we are eagerly awaiting the high quality finish which I am sure [name removed] will deliver for us.
1 comment
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- VIC, Melbourne
- Verified customer
Don’t fall for their lies they will say anything to get you to pay the deposit...
Job number:127340
Sales Representative: [name removed]
Building coordinator : [name removed]
Building Supervisor : [name removed]
At the start they say a lot of things; “that you will get this you will get that” to get you pay the deposit, and you take their words for granted.
I was told at my initial appointment that I will get recessed Tv points with hdmi cables in it, so I only added extra tv points at world of style appointment. But now I found out that I am not getting recessed Tv points I am just getting normal ones.
When I a...Read more
2 comments
Team PDPorter Davis Homes
Hi
We are sorry to see this review, we will reach out again to further discuss this matter. ... Read more
Kind regards Porter DavisHi,
Not surprised but for your information no one has tried to reach out to me at all.
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danielleGreater Melbourne (Inner), VIC
- 2 reviews
- VIC, Melbourne
- Verified customer
Our home is beautiful!!
I bought the house and land package of the Verona 22. The build was completed in 6 months a fantastic build time. The quality of the home is really good. I got the luxe pack and electricity pack which made the inclusions even better in the home and well worth it. The BC was very responsive from the beginning and got me through the contract signing smoothly. The building supervisor was awesome. He kept me updated regularly answered all my questions and was on time with each stage. I am very happy with my home and would definitely build again with Porter Davis!!
1 comment
Team PDPorter Davis Homes
Hi Danielle,
Congratulations on building the Verona 22 and thank you for your fantastic review. It is great to hear how helpful and professional our team were and that you received great customer ser... Read more
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OurHappyPlaceSavoy40Greater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
So FAR So GOOD...
Job Number: 128390
Building Coordinator’s Name: [name removed]
Site Supervisor’s Name: [name removed]
We are building Savoy 40 in Point Cook. We have just begin construction and are in frame stage. I would review the build process and quality once we finish the build. This review is more about our experience so far.
To begin with, we had an amazing Sales Consultant, [name removed] Point Cook, who provided genuine advice and prices for all our requirements in the initial quote, keeping it all within our budget. Our final contract price was not...Read more
very different from the initial quote (some credits to us, we kept our upgrades on check so we don't cross our budget). Our tender and contract presenters were also very good and knew what they were doing. We did not have the best experience with out first 2 Building contractors, most of our questions received half answers or some did not get a response at all. All of that changed dramatically when our 3rd BC, [name removed], started with us. She has been amazing to deal with. Always reachable and responsive, she made sure she answered all our questions. She worked really hard on our file making sure all our requirements got addressed. We did have our set of challenges with the color appointments, kitchen culture and the pain of hundreds and thousands of follow ups. But she kept on top of it, had constant communication with us and was very patient and professional. To be very honest, given the issues we had, we may easily have switched to another builder if not for [name removed] step in and resolve the way she did.1 comment
Team PDPorter Davis Homes
Hi OurHapyPlaceSavoy40,
Congratulations on building the Savoy! Thank you for you taking the time to share your building experience so far. We are pleased to hear of the positive impact your sales cons... Read more
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EmadVictoria
- VIC, Melbourne
- Verified customer
Perfect as promised
We were lucky to start off with an excellent Sales rep [name removed] who paved the way well for our journey. We then met our BC [name removed] who showed high level of ownership and commitment to her work and promptly responding to all our novices’ questions very professionally. Our BS [name removed] has been exceptionally competent and always trying to keep us updated with the progress of the build. The only advice I may have to new home owners is to double and triple check carefully their requests before signing at contact stage because the ...Read more
builder seems to be a little too rigid in applying any variations from the contracted items and sometimes they can reject even minor changes unless contract change fee of $500 is applied (a bit silly). We are 3-4 months from hand over, but so far, all in all, a great experience.1 comment
Team PDPorter Davis Homes
Hi Emad,
Thank you for your review. We are thrilled to hear how satisfied you are with the customer service you have received along your journey so far. We look forward to completing your beautiful new home.
Regards, Porter Davis
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Maninder SinghVictoria
- VIC, Melbourne
- Verified customer
Excellence
It’s been amazing journey with porter Davis to build our home 128428 (job number)Our building coordinator and sales rep is STAR. They made us comfortable, cleared our doubts at every stage and above all RESPECT OUR DREAM of making new home. We are really satisfied the way they handled all the issues came across during this journey. Thanks [names removed] and other porter Davis ppl U guys r Stars.
1 comment
Team PDPorter Davis Homes
Hi Maninder Singh,
Thanks for your fantastic review. It is great to hear how helpful and professional our team were and that you received great customer service throughout the journey. We hope that yo... Read more
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JenniferGreater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
Very Bad customer service and Rude people.
Actually building with porter but the customer service is so bad. My building supervisor [name removed] is making mistakes that she is refusing to correct and when I asked to speak to her manager he is a no show. She recently made a mistake sending the wrong documents to my bank and surprise she refuse to correct her mistake sending me intimidating emails. The last one I asked if I could change some Bench Tops to a thicker ones, building coordinator and the building supervisor agreed, sent me the confirmation email saying that Kitchen culture i...Read more
s updating them .. few minutes later the building supervisor is calling me saying that the change can not be done he should not agree to the change . I asked him where he got that info as I’ve sent a confirmation email about the change. His response : it too late for the change!! So frustrating. I’m asking my self if those people are building dream homes or are building nightmare for their clients. Very unprofessional and regretting choosing Porter Davis. Please find yourself a different Builder as I can not write everything from my experience With them but those are the latest so much more before that.1 comment
Team PDPorter Davis Homes
Hi Jennifer,
We are sorry to see this review and we apologise for the frustration you are experiencing. Could you please call Denise on 1300 799 105 or alternatively please email your build details to... Read more
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Hubert P.Greater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
Professional Builder with Great Staff
We are in process of building a house with Porter Davis and it has been a pleasant one from start to construction. Very professional approach by all staff and we have been updated every step of the way with regular communication. We would suggest Porter Davis to anyone who wants to build there dream home you will get value for your money and peace of mind.
1 comment
Team PDPorter Davis Homes
Hi Hubert P,
Wow thank you for a 5 star review! We pride ourselves on helping our clients build a quality home. It is also great to hear that our team have been helpful and professional, providing you... Read more
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Plaza44Greater Melbourne (Inner), VIC
- VIC, Melbourne
- Verified customer
Good experience and knowledgeable
I am building my first home Plaza44 LW128302 from Porter Davis. My Building Coordinator [name removed] is amazing person and that is true opinion. She is so cooperative and always listen to her client. She provides a best possible solution to resolve an issue. I feel very comfortable and lucky to have [name removed] as my building coordinator. She is an asset for a company. Another great person is my site supervisor [name removed]. He performs so well, I feel that I am in a safe hands. I couldn't stop myself without mentioning one more person [...Read more
name removed]. I started my journey with her to construct a house with Porter Davis. She sold me Plaza44. [name removed] devoted so much time and organize ample of meetings to finalize my plan. Porter Davis is lucky to have gems like : [name removed], [name removed], [name removed] and [name removed]. I am thankful to all these wonderful and eminent employees.1 comment
Team PDPorter Davis Homes
Hi Plaza44,
Thanks for a fantastic review. It's great to hear of the positive impact your building coordinator, supervisor and sales consultant have had with your first home building experience. We pr... Read more
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- VIC, Melbourne
- Verified customer
Communication is Key!
First and foremost this review and star rating is purely based on [name removed] and [name removed] in their role since being introduced with them during the building process. Prior to [name removed] & [name removed] I did have a few hiccups with my previous Coordinator in regards to lack of Communication. But since being transferred to [name removed] she knew that every client is tailored differently and knew although It was my first time building, she knew regular updates was the most important to me. Whether there was new information or no...Read more
ne, she was very informative and easy to contact with quick responses/email replies. [name removed] as my Building manager calls me with regular updates and estimate dates of completion. There was one issue regarding roof and he was unbelievable in taking full responsive action and told me he would do everything in his power to rectify the problem even if it means to gut everything and start again. He believes quality in the product and would only give what he believes he is satisfied with. For a first home owner, feeling secure and guided was the most important thing but also the support of two people who wanted to provide the best customer service. Building seems like an industry where the customer just sits back and allow porter davis do their job but for me, this was the biggest purchase and achievement in my life. Stress levels and anxiety exponentially goes up. And it's the likes of [name removed] and [name removed] who really goes beyond their job role and sees from the customers lenses. Thank you1 comment
Team PDPorter Davis Homes
Hi Jeri M.,
Congratulations on building your first home!
We are so pleased to read how helpful and professional our team were and that you received great customer service from your Building Coordinat... Read more
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tonyGreater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
Building with pd
We are very happy until now with our Dunedin 31 (the lock up stage). The journey was very smooth and they displayed good professionalism throughout. There were mistakes for example forget to add it in the contract according to the the tender appointment. But it was an easy fix by the building co-ordinator. We had enough time to go through their show room and our colour appointment was smooth. The site started promptly and as per the dates given. They kept us informed through each stages and was able to organise site visits. While constructing, ...Read more
there were couple of mistakes from them as additional whirlybird was not included as it was missing from the contract. But they actioned quickly and fixed the same. Position of a sliding door was wrong as well making less space in master room. Brought to attention and fixed the issue the very next day. Thanks to our site supervisor. However we expected a word of apology from them. Overall we are very happy with our journey and we are at the lock up stage. Can’t wait to finish soon and move in1 comment
Team PDPorter Davis Homes
Hi Tony,
Thank you for providing us with feedback on building the Dunedin 31.
Building a new home is a big task and there are bound to be some issues that pop up along the way, but we are happy to he... Read more
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Michael CGreater Melbourne (Metropolitan), VIC
- VIC, Melbourne
- Verified customer
Flawless experience, from start to finish!
After investigating opportunities to renovate and add an upper floor to our existing property, getting quotes from multiple builders, and visiting many volume builders who would not build on our land (minor diagonal fall), or wanted upfront non-refundable deposits made with no commitment to build, my wife and I were at a loss as to what our options were to find a solution for our increasing need of more space for our family.
Out of the blue I received a phone call from New Homes Consultant, [name removed], who, in his own time had investigated...Read more
an opportunity to re-open a closed opportunity and speak to us about a new split level design "that was made to sit on our site". Reluctant to show initial interest as I did not want a split-level design, [name removed] convinced us to have a look at the build at a nearby estate. The following weekend we visited the house and followed up with a face to face meeting with [name removed]. His attitude, care, support, guidance and dedication to meeting our needs was beyond impressive. We couldn’t find a legitimate reason not to progress with a knockdown/rebuild. As we progressed through the Tender stage, World of Style appointments, constant questions and follow up clarifications by us, as well as completion and signing of our contract, we were looked after by Building Co-ordinator, [name removed] Equally as impressive as [name removed], it was evident that there was a level of care and genuine interest in our build that put us at ease and made us comfortable enough to trust the entire build and planning process, ask as many questions as we like without feeling like we are over-staying our welcome, and have more than our sets of eyes keeping a close watch on everything. My advice with 'World of Style' is to make as many visits as you can before your official appointments, have a clear knowledge of what is available, ask as many questions as you can, and most importantly, where possible, trust the advice and recommendations that are provided to you. It really is helpful in creating a matched design flow through your home. Let’s be honest, we aren’t all experienced Interior Designers. The days of your official appointments are very lengthy, the better planned you are, the more you will enjoy the process and feel comfortable in the decisions you make, and not feel rushed. Excited to see activity on our empty block, aside from a significant period of poor weather, our slab pour was hassle free and only a small amount of time was lost, through no fault of anyone. Even with the delays, Porter Davis were apologetic and kept us up to date with what was happening, when and where.1 comment
Team PDPorter Davis Homes
Hello Michael,
Thanks for this fantastic review. It's great to hear of the positive impact your building coordinator and supervisor have had on the overall build as well as providing you with excellen... Read more
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- VIC, Melbourne
- Verified customer
Extremely Careless and Poor Quality Builder
Permit number: CBSU 60948/9573122729073
Building Coordinator’s Name: [name removed]
Site Supervisor’s Name : [name removed]
Contract/Job Number : LW126327
We started the process with Porter Davis on Nov 2017. We had a wonderful consultant [name removed], who helped us in getting the right floor plan we wanted. From that moment till we signed the contract on September 2018 everything went smoothly and we were happy with all the appointments till then. I cannot fail to mention [name removed], our first build coordinator.
All the drama started o...Read more
nce the build process began. We had appointed our private inspector who picked up faults from the pre-pour stage itself. The pre-pour supervisor, [name removed] in-spite of several requests to provide photographs of the defects which he said he fixed, had completely ignored us. We still dont know if the defects found on pre-pour are actually fixed or not. From then on we dealt with [name removed], who is a wonderful person whom we trusted a lot but unfortunately let us down toward the final stages of build.1 comment
Team PDPorter Davis Homes
Hi Navarose,
We are sorry to see this review and we apologise for the frustration you are experiencing. We will have someone from our customer service team reach out to you as soon as possible to discuss this matter.
Kind regards
Porter Davis
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NickGreater Melbourne (Metropolitan), VIC
- VIC, Melbourne
- Verified customer
4 1/2 stars -Not without it's dramas but has been totally worth it.
Permit number: BS-U 1093/201801693/0
Building Coordinator’s Name: [name removed]
Site Supervisor’s Name : [name removed]
Contract/Job Number : 125737
Things I really didn't like-
-The 3 changes in building coordinator before finally getting one that stayed on.
-The rushed nature of the World of Style appointments- I absolutely urge you to go several times and learn as much as you can first. The policy of not providing prices until after you decide is crazy- I would have made much more informed decisions if I could have known up front the co...Read more
1 comment
Team PDPorter Davis Homes
Hello Nick,
Congratulations on your new home and thank you very much for your review. We are so pleased to hear about how much you love your new home and your positive experience with our New Home Car... Read more
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George P.Greater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
Perfect from Every Aspect!
Permit Number: BS-U 1441 8193687331914/0
Contract Number: AX126019
We are currently in the final construction stages of our first property and couldn't be more happier with both the professional service as well as the quality of the product that Porter Davies has delivered. From day one the customer support we have received from our building coordinator ([name removed]) has been outstanding, every question or concern we've had has been resolved in a timely manner. From a construction point of view, the service provided by our building Supervi...Read more
sor ([name removed]) has been very professional and always ensuring that we are up to date with the program. Prior to going with Porter Davies we did fair bit of research and had some mixed opinions, but after having gone through this journey with them I will definitely be looking at building my next property with them. You pay a bit extra but 100% you get great value for your money.1 comment
Team PDPorter Davis Homes
Hello George P,
We are delighted to read this feedback from you and equally pleased to know how much you appreciate our quality and professionalism. It is amazing to hear that your BC and Supervisor h... Read more
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Manpreet singhSouthwest, VIC
- VIC, Melbourne
- Verified customer
#Our dream home with Porter Davis Homes#
Permit Number: CBSU 60948/3182662389259
Contract Number: LW128618
I am currently building a new home with Porter Davis Homes and have been receiving wonderful customer service from my Building Coordinator [name removed] and Supervisor [name removed]. I am at this stage is very happy with the construction team and Supervisors. We receive regular updates from the building team to keep us in the loop during the building process. They are well ahead of schedule to hand over the house. My family and I are very excited to move into our new home when construction is finished. I have also recommended Porter Davis Homes to all my friends and relatives who are thinking of building a home.
1 comment
Team PDPorter Davis Homes
Hello Manpreet singh,
Thank you for the feedback of your experience and the service provided by our team, especially with your supervisor and BC. It is wonderful to know how helpful and professional o... Read more
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SusanGreater Melbourne (Metropolitan), VIC
- VIC, Melbourne
- Verified customer
very happy about the new house
from sales to completion, it has been a smooth and enjoyable process for us. We found the sales lady so helpful and looking after us. The coordinator, the two site managers, especially the construction manager are knowledgeable & they all look after us no matter how big or how small things are!
1 comment
Team PDPorter Davis Homes
Hello Susan,
We are glad you are receiving excellent customer service from everyone involved in your building journey and found the whole building process stress free. Thank you for your five star rat... Read more
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MonishaGreater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
Happy and pleased client
Permit Number: CBSU 60948/7604550212611
Contract Number: AX128254
I am a very happy and pleased customer right from the sale to the completion of the houses. This was our second time building with Porter Davis as we built 2 houses together this time but had an amazing experience building our first home with them as well 7 years back. Nothing has changed since we used them as our first builder in terms of professionalism, detailed communication & following up on matters big or small. Their knowledgeable employees; whether in the office or on site; were a pleasure to deal with. All in all I am delighted to give them 5 star rating (would love to give them 10 though) for their excellent workmanship, team work and transparency at all time.
1 comment
Team PDPorter Davis Homes
Hello Monisha,
Wow what a great review! Thank you for you taking the time to share how wonderful your experience has been building with us. We are humbled to read that you chose to build with us agai... Read more
n after building your first home with us. We at Porter Davis always aim to be transparent all the time and to deliver ultimate quality and workmanship, and it sounds like we have done just that. It feels great to see review like this appreciating our team efforts. Thank you again for the great feedback, we really appreciate it. We hope that you continue to love your home for many years to come.Similar opinion? Write a review on ieatwords.com.au!
Lu ZhGreater Melbourne (Metropolitan), VIC
- 2 reviews
- VIC, Melbourne
- Verified customer
Great builder
Permit number : 60948/201900690/0
Building Coordinator’s Name: [name removed]
Site Supervisor’s Name : [name removed]
Contract Number : PE126789
Porter Davis did help a lot. At the very early stage the demo company struggled removing a huge concrete block which was hidden deep underneath the ground. Porter Davis send the construction team helped the demo company finished the job. [name removed], my site supervisor has been keeping very good communication with us and during the final inspection he acted much much more professional than the 3rd...Read more
party inspector I hired. I am very happy with the quality of the house. Many people shared their bad experience with builders but I would say thank you to [name removed] and Porter Davis. The construction finished on time. They built me a dream house which is very attractive. I have got few people asking for the builder's name.1 comment
Team PDPorter Davis Homes
Hello Lu Zh,
We are delighted to hear that you had a great experience building with us. We are equally proud to know that everyone involved in your building journey was amazing, especially your site... Read more
supervisor. We are also very pleased to read how much you appreciate the quality of your new home and that your house was built within our efficient build times. Thank you for your five star rating and we hope you and your family create many memories in your new home.Similar opinion? Write a review on ieatwords.com.au!
ArujGreater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
Perfect Home
Permit Number: 5082399095252
Contract Number: SW-125998
Building Coordinator: [name removed]
Supervisor: [name removed]
Building your first family home is always exciting but deciding about the state, design selection and the process of building itself is a stressful and confusing process. We are lucky that we had a wonderful sales consultant [name removed] who helped us so much in making the right choices initially and our amazing BC and Supervisor [name removed] have really made this journey a very smooth one for us. [name removed] had been...Read more
great throughout and so efficient in updating us at every stage and answering to our queries quickly. We were at peace of mind during the built process .[name removed] explained everything so nicely at PCI and handover. We are delighted at how the house has turned out. Absolutely satisfied with the built quality. Would definitely recommend Porter Davis and looking forward to building another house with them in the near future.1 comment
Team PDPorter Davis Homes
Hello Aruj,
Congratulations on your new beautiful home! Thank you for taking the time to share your wonderful building experience with us. We are very pleased to hear that you received excellent cust... Read more
omer service from all involved at every stage of your build. We are thrilled to hear how happy you are with the over all stress-free experience with us, leading to your confidence to choose us again for your future builds and also in recommending us to anyone looking to build. Thank you again for the great feedback, we really appreciate it.Similar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
Anaasked
Hi everyone
Has anyone had issues with Hebel panels especially in double storey. Also what’s the thickness of hebel panel used by porter Davis.
No answers
Sweety N.asked
What causes the delay for the electrical quotes after WOS appointments as I am 20 days past WOS but not got the electrical quotes?
No answers
Nadaasked
Hi, we have built a beautiful home with Porter Davis and have been exceptional pleased with the quality of the build and the attention to detail by our supervisor. The only major issue we have had is that after the carpet was laid, we were totally shocked. Instead of having a light mushroom coloured carpet, we have dark brown. What can we do to change this situation? The sample we chose in the showroom looked vastly different from what we have on the floor. Some weeks before the carpet was laid we were concerned when looking at the colour printed in our documents. We rang the World of Style and the representative said she could not find the sample, because Porter Davis no longer used this carpet, but would get one of the designers to give us a call back. The designer called us back and was confident the carpet would work well with our colour scheme and even sent us a photo via phone message. Again, the colour looked a little darker grey than what we thought we had chosen, but we were happy that it would work with the colour scheme. When my husband rang very concerned after the carpet had been laid, he was told that it may be a shade darker due to difference in dye lots. This is definitely not a shade darker, it is the totally wrong colour from what we were expecting. Instead of being a warm grey-mushroom colour, it is dark brown! Is there anything we can do about this problem please?
1 answer
Team PDPorter Davis Homes
Hi Nada, thank you for your enquiry. We will have someone from our customer service team reach out to you as soon as possible to discuss this matter.
Kind regards
Porter Davis
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Team PDPorter Davis Homes
Hi Hoffman 37,
ou with excellent customer service. Good luck with the rest of your building journey! Regards, Porter DavisWow thank you for a 5 star review! We pride ourselves on helping our clients build a quality home. It is also great to hear that our team have been helpful and professional, providing y... Read more