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Reviews

(18)
(0)
(1)
(0)
(3)
  • Build Quality
    4.3 (6)
  • Value for Money
    4.2 (5)
  • Safety
    4.3 (6)
  • Ease of Assembly
    5.0 (4)
  • Main User(s)
    • Child (5 - 11) (4)
    • Child (12 - 18) (3)
    • Child (Under 5) (3)
    • Adult (1)


Perfect gift

published

We bought this trampoline about a month ago as a Christmas present for our grandchildren . Today was the first time they all came over and I couldn’t help noticing that the adults were more excited then the children. What a wonderful way to bring the family together and I’m sure there will be lots of great memories. Thank you for your great service . Have a wonderful New year .

Purchased in October 2021 for $500.00.

Build Quality
Safety
Value for Money
Ease of Assembly
Main User(s)Adult, Child (5 - 11), Child (12 - 18) and Child (Under 5)
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Christopher Thé

Christopher ThéSydney, NSW

Excellent customer service

published

Top quality materials that will last much longer than cheaper versions. The team at Premier Trampolines were extremely helpful, and did everything to ensure my trampoline was ready for my daughters birthday party. Lovely to know they are a small business that take pride in customer service.

Purchased in October 2021.

Build Quality
Safety
Ease of Assembly
Main User(s)Child (5 - 11) and Child (12 - 18)
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Frizzy

FrizzyIllawarra, NSW

  • 2 reviews

Should have bought it sooner!

published

Fast delivery, easy to erect and the kids are having a ball. My nearly 4yr grandson was so excited it was well worth the purchase. Miss 18 months is now trying to jump with him. This was for Christmas but we needed them to expend some energy now as they are very active kids.



Purchased in August 2021 at Online Premier Trampoline website.

Build Quality
Safety
Value for Money
Ease of Assembly
Main User(s)Child (Under 5)
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Alexandra G.

Alexandra G.Greater Melbourne (Outer), VIC

Excellent service

published

Andrew was very helpful the customer service was awesome my boys lost their brother and father recently and I've not seen them smile since they are so excited thank you so much!! Highly recommend these guys they go out of their way!!

Purchased in September 2021.

Build Quality
Safety
Value for Money
Main User(s)Child (5 - 11) and Child (12 - 18)
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Happy customer

Happy customerGreater Melbourne (Outer), VIC

Awesome trampoline and awesome service

published

We purchased a trampoline from these guys, Andrew was so helpful and answered all our questions the kids love it and get plenty of fun times on the trampoline I would highly recommend these guys to all our friends and family

Purchased in March 2021.

Build Quality
Safety
Value for Money
Ease of Assembly
Main User(s)Child (5 - 11)
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leanne

leanneSouth East Queensland, QLD

  • 6 reviews

If I could give this minus stars I would

published

This is the most cheaply built rubbish someone could ever purchase.
To start with we opened the box and it was missing a piece. It dosent hold the shape when you try and move it. The screws don’t hold the pieces from turning against each other and the trampoline ends up arched. The owner Andrew is the rudest human I’ve ever had the displeasure of taking to.
After 6 months of very minimal use the pole covers and the spring cover has perished and were falling apart. It was unsafe to use after 12 months and we had to get rid of it.
Save yourself the hassle and some money and go to Kmart. You’ll get a much superior trampoline for a lot less money.

Purchased in June 2021.

Build Quality
Safety
Value for Money
Main User(s)Child (Under 5)
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Yusuf

Yusufmelbourn

  • 4 reviews

Buy one ASAP

published

Best trampoline ever bought, great for the family. Bought it online without any hassle, the online customer service was exceptional and received a great bundle deal in the process. The quality of the trampoline is just as amazing and it is clear to say that it was built to last. Thanks guys!


Anderson Family

Anderson FamilyGreater Melbourne (Outer), VIC

  • 4 reviews

Early Birthday present

published

We had been looking for trampolines for a couple of months. We were unsure on brands and quality. We saw the display at Ballarat Caravan show. We were impressed with the after sale service offered. The long warranty period. The product quality. And of course the expert product knowledge and great customer service offered by Andrew and Sue. We bought it yesterday, assembled it today. No issues at all. Easy to follow instructions. Our hardest job was finding the best spot to put it. All our kids have had hours of joy already. And we are looking forward to many years of bouncy fun.

Excellent customer service

published

Very impressed with the service from order to delivery - the item was delivered next day, a week before Xmas !
Sue was easy to deal with and handled all my questions with ease.
Hoping the assembly service will be just as great!
Would highly recommend this company !

Kelly

KellyPerth

Great service fast shipping

published

I've spoken to 3 people at Premier trampolines due to a mistake on our end. Even though it wasn't their issue they have gone above and beyond to help me out. They all have been super helpful and I would highly recommend this company to anyone who will listen. Even with the Christmas rush they have managed to get our 2nd trampoline out to us with little stress.


great hassle free service. great price and solid trampoline

published

Excellent 10ft premier trampoline. It was very easy to assemble and the delivery was super quick. The trampoline has great bounce and has a very strong frame. Also very handy that if I ever need replacement parts because of the crazy kids I can get them easily from here. The staff were very friendly and very helpful. Wouldn't hesitate to buy from these guys again. definitely recommend


Ronan

Ronan

  • 4 reviews
  • 1 like
  • Verified purchase

Good trampoline but difficult process

published

Simply amazing

published

Wow, I've never received a delivery so quick in all the time I've been online shopping. Thank you. I was dreading putting the tramp together, but to my surprise it was so simple. My 65 yr old mother and myself was all it took. The hardest part was trying to screw the anchors into the ground.l, haha. I am absolutely over the moon with the 10ft jump tramp. Such amazing value. I will definitely recommend you guys to everyone I know. Thanks again for the super fast delivery and amazing product.


so happy with trampoline

published

so happy with the trampoline and my kids absolutely love it. The trampoline is so strongly built I know my kids are safe whenever they go on it as the poles mat and net are built to last and of the highest quality. I couldn't believe how quickly the trampoline was delivered when we ordered it and the customer service was very friendly and they couldn't do enough for us. I have recommended this trampoline to all my friends.

Sam.H

Sam.HHighton

Excellent Product

published

Very happy with the product, after almost a year it is in excellent condition, no damage or wear. Would definitely recommend to others. After comparing prices of various trampolines on the market, this product was far more affordable and excellent quality. As well as the great product, I was provided with great customer service and staff were able to deliver and install the trampoline in a short amount of time. Very happy!

Ldestie

LdestieSouthwest, VIC

Great product after 12 months use

published

Trampoline is strong and still has a great bounce.

We have snow and winds during winter, the padding surrounds still colourful and no cracks. The zipper broke not long ago and premier quickly replaced. Was easy to deal with.

its a shame more people don't support small business like premier with good reviews when deserved rather than saying nothing when all is good.

kids love trampoline and would recommend.


Scott

ScottMelbourne

  • Verified purchase

Poor workmanship- won't honour their warranty

published

disapponted

published

I purchased a spring-less trampoline a few years ago off the internet, which they erected for me as a Christmas present and straight away the kids complained because it has no bounce on it, its like jumping on a very hard mattress, hence it has never been used and has gotten worse over time and now has no bounce at all, I will try to contact the company to see if it can be tightened but I don't like my chances, because of the way it is made. My advice, try before you buy.


chacha

chachamelbourne

  • 7 reviews

Great tramp & great service

published

We brought the 10ft spring tramp as a xmas present for our 3 & 18mth old .... Pretty easy to assemble - took about 1.5hours with 2 adults Service was great - we had one dodgy spring in our box but they posted us out another straight away.
Good bounce and the kids love it :) weight limit is about 150Kg's so great to know we can bounce on it safely with them :)


Daniel

DanielGeelong

Great company

published

The 10 ft spring trampoline is excellent value for money. It is very sturdy yet super compact and suited the space that I had available. It looks very nice and fits into my courtyard perfectly. We've had it for 2 and half years and I cannot fault it. I looked at quite a few 8-10ft trampolines but this one was my final choice and we are very happy . Thanks heaps to the team at Premier trampolines
Great product


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Questions & Answers

Melcris07

Melcris07asked

Looking at purchasing one of these trampolines as they have amazing sale at the moment, but wondered if anyone can tell me what the bounce is like? We’ve owned the “cheaper” brands in the past and its not very springy so we are looking for one with loads of bounce flexibility.

2 answers
Alastair
Alastair

Hello,
We have had no issues with the bounciness of the trampoline. We previously had a smaller Vuly and to be honest find this as good if not better than the Vuly. We have had 6 kids all happily bouncing away with no loss of bounce.
Build quality is excellent and nothing feels cheap about the trampoline. I am so glad we got one and do not regret the decision for one second.
I hope this helps with your decision but I know that you will not be disappointed.

Poppy Bee
Poppy Bee

Hi, I have to agree with Alastair's reply regarding the excellent quality of Premier Trampolines. The bounciness appears very good - stable and firm when in use and the construction is strong and sturdy too. Have had no issues or regrets in purchasing our trampoline. It is well loved and used!


Annette

Annetteasked

Does anyone with a premier trampoline experience continual water retaining in some of the pads? We have to continually keep a towel on the trampoline mat to keep it dry when jumping.

1 answer
chacha
chacha

If it's been wet or early in the morning yes .... But if it's warm it's disappeared by mid morning


Get an answer from our members and Premier Trampolines representatives

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