Read also:
canon ts5160 pixma home printer reviews white glo express whitening system review post office load and go balanceinfa secure grandeur vera review zodiac cx20 robotic pool cleaner review gemini accident repair centre reviewsPremium Powders
See the Best Protein & Supplement Retailers in 2022 as rated by Australians on ieatwords.com.au.
MichelleWheatbelt, WA
Embezzlement & Fraud
I purchased an order from this company in December 2022. This company went bankrupt in August 2022 and were taken over by Premium Health Group Pty Ltd on the 16th of October and who appear to not be honoring the orders made on their website. Call Nicholas Chan at Cor Cordis (he was working on the liquidation and the new company taking over) for further data.
Similar opinion? Write a review on ieatwords.com.au!
Company under liquidation
Put an order through and paid for it mid December 2022 Not a word, no email replies then today I found out they are being liquidated as of 29/8/2019 so they continued taking money whilst broke and had no intention of fulfilling our order... Scum https://insolvencynotices.asic.gov.au/browsesearch-notices/notice-details/HD-Health-Supplements-Pty-Ltd-167064637/d45af488-1309-4941-b225-705d00d071c8
Similar opinion? Write a review on ieatwords.com.au!
Andrew plasierSydney, NSW
Took money no product
Very disappointing no word no product a mth after order,took my money & dissappeared. Worst company of ever dealt with..how many other people have they ripped off!thanx for nothing & taking my hard earned money
..
Similar opinion? Write a review on ieatwords.com.au!
Tal
- 3 reviews
- 1 like
- Verified customer
Alert - Company is out of business
I have sumitted a complaint with tribunal/ACCC for non delivery of goods. The purchase was made on 29/11 and until now there is no sign of delivery. They have removed their phone number from their website and won’t reply to my emails either. They did some good business before, but now they are just scammers. Don’t keep waiting for your goods forever, submit your complaint with the authorities and fight back for your hard earned money.
Update on my complaint as of 21/01/20
--------------------------------------------
Fair Trading contacted the ...Read more
Similar opinion? Write a review on ieatwords.com.au!
Absolute scam
These guys are either out of business or are a pure scam now. Received full money, and not delivering the orders or responding to emails and messages. Watch-out and do not ever buy anything from them!
Similar opinion? Write a review on ieatwords.com.au!
Terrible customer service and delivery times
Premium Powders has always had excellent product quality; however, I have always had average interactions with them when it comes to delivery times and customer service. At the time of writing this I am waiting on an expensive parcel ordered 10 days ago. AusPost, however has not received the item at all, only the paperwork, and Premium Powders is yet to reply by email as to what has happened. It's impossible to give more than one star if it's uncertain that the product will even arrive.
Similar opinion? Write a review on ieatwords.com.au!
Watch out - not sure if this company is trading or if it's postage systems suck.
Their advertising and social media program appear to be up and running but my product hasn't been delivered and there is no response from email, phone or facebook page. Be warned at the lack of customer service. Aus Post even think their could be something fishy with them as paperwork is lodged but no physical parcel was ever received.
Similar opinion? Write a review on ieatwords.com.au!
IanSydney Surrounds, NSW
- 4 reviews
- 1 like
- Verified customer
I used to love these guys for their high-quality supplements.
Update - 22/01/2020
PayPal has also been unable to contact these guys, and have refunded my money.
Looks like these guys are history.
Update 10/01/2020
I've had to edit this review - they were great, but...
My last order from 18th Dec remains unfilled.
No response to emails.
Web site has been down for a week
It looks suspiciously like their financial backer has pulled the plug or the company has failed for some reason....Read more
Similar opinion? Write a review on ieatwords.com.au!
Keepn them honest.Greater Melbourne (Outer), VIC
A customer.
Premium Powders has a range of supplements that arent generally found without time-consuming hastle. In particular the ability to purchase a measurable quantity of a particular product rather than the propriatory blend scenarios. I have had a good experience consuming particular suplements over a few years now. Regular good diet including exercise may be the only way to determine the quality of what you choose to consume unless you are a chemist!
Similar opinion? Write a review on ieatwords.com.au!
DannyMetropolitan Adelaide, SA
- Verified customer
Creatine monohydrate
Bang on for your buck mixes up without leaving any residue which you want in a good creatine. Value for money and super fast delivery. Definitely shopping with premium powders again 5 stars
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Excellent product for an excellent price
I am very happy with the massgainer, good macros and tastes great. Convenient to keep me fueled pre and post workout as well as when I am busy at work.
Similar opinion? Write a review on ieatwords.com.au!
Eldon F.Sydney, NSW
My go-to brand
I've bought from this brand many times. Great price and doesn't taste bad. Quick delivery. Particularly recommend the Choc honeycomb and Salted Caramel flavours. They often throws in free samples with orders which is a bonus.
Similar opinion? Write a review on ieatwords.com.au!
MoeySydney, NSW
- 6 reviews
- 1 like
Best Bags in Australia
Top Quality Powder. Best Value I’ve seen so far compared to Bulk Nutrients and Black Belt Protein. Not cut with any nasty chemicals. Great taste, mixes well and ships super fast.
Similar opinion? Write a review on ieatwords.com.au!
Making mad gains
Heard about the site from a mate and It’s been a blessing. Website is easy to use and they have great tasting protein powder, awesome delivery times and good prices.
Similar opinion? Write a review on ieatwords.com.au!
tony mcilroy
- 2 reviews
Delivery time frames is too slow. Need to do something.
Order said shipped 24/6/19, received 04/07/19. Not good enough to compete with other stores. I also had to chase up order with 2 emails. Poor service. Could have received order from OS quicker.
Similar opinion? Write a review on ieatwords.com.au!
V A.Greater Melbourne (Metropolitan), VIC
Never received my product, poor customer service
Still waiting on my 5kg protein from 2 weeks back. Tried getting in touch with someone but haven’t received any reply. Not sure what is happening with my order. Frustrating service
Similar opinion? Write a review on ieatwords.com.au!
AndySouth East Queensland, QLD
No response to emails, no protein delivered
Ordered two bags of protein on the 23rd of June. It’s now the 3rd of July and I still haven’t received any tracking information or an answer as to where my protein is. The only response I got was one saying the tracking information will be solved soon. Terrible service, and will be going to the ombudsmen to sort out a refund.
Similar opinion? Write a review on ieatwords.com.au!
Daveo43Coffs Harbour
Disappointed.
The first time I ordered from premium powders, I was satisfied with the product, and the time frame in which I received it, but then after placing another order, the product did not come, it has been eight days since I ordered the product. I have since asked to have my account with premium powers cancelled after telling them to keep the money I paid for the product I have not received. But the good news is, I found a better supplier. https://www.vpa.com.au/
Similar opinion? Write a review on ieatwords.com.au!
JamesCanberra 2600, ACT
- Verified customer
Can't be bothered replying to customers
No response to a simple question about where my package is on an order made over a week ago. "hi, yep here's the tracking for that", "hi, sorry there was a mistake and it wasn't shipped, we'll get that to you now". ANYTHING is better than silence... oh well, there's plenty of other places offering the some thing. Ignore your customers, lose them. Pretty simple.
Similar opinion? Write a review on ieatwords.com.au!
RachWheatbelt, WA
- 2 reviews
Really happy with Premium Powders
Premium Powders was the only company I found who had samples so I could try flavours before purchasing a bulk amount. They replied thoroughly to my queries about where they source ingredients from and I love the taste and consistency of their Chocolate and Strawberry WPI, creamy and mix well without that fake or overly sweet flavour. Still a few to try but will definitely be buying from Premium Powders in the future.
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- ‹ Prev
- Next ›
Questions & Answers
Trevor E.asked
Have not received item yet. R u still in bissness.
1 answer
No, they are out. See my review.
I have lodged complains with tribunal and my bank. Do the same if you hope to get your money back.
Jolene Butlerasked
I’m enquiring about my order. I ordered before Christmas and haven’t received my product: I did receive and email stating that you were out of stock with the raw whey protein and if I was happy to wait. I have been trying to reach someone from premium powders to follow up and have had no luck.
3 answers
I am also a victim (see my review about Premium Powders). Contact your bank for a refund and lodge a case with Tribunal. It's what I have done. They closed down their business and ran away with everyone's money.
I purchased my product using zip pay so I don’t know how to go about getting a refund
Hi
Yes I ordered on 11th Dec got confirmation email & nothng since!
Andrew plasierasked
Hi just wondering are you a legitimate company? I've been waiting over 2wks without even a reply via email,very disappointing I only live in penrith 30km away & still have no product hope I hear back soon! Thx Andrew.
No answers
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.