??!

7 questions from our users

Nicholas Anthony W.

Nicholas Anthony W.asked

Is there anyone still selling the powder on ebay or something similar??



No answers
omeogirl

omeogirlasked

I purchased a large order from premium powders and it hasn’t arrived there web site is down and no phone or email details that work

2 answers
Michelle
Michelle

Please see my review under "Michelle McPhee" - An unscrupulous buyer bought this business around August 2022 and they kept their website open, but have delivered zero products.....

Andrew plasier
Andrew plasier

Yes we won't get our order it's been 2mths for me,terrible how they get away with it, I reported them to accc,does little good tho.

Trevor E.

Trevor E.asked

Have not received item yet. R u still in bissness.



1 answer
Tal
Tal

No, they are out. See my review.
I have lodged complains with tribunal and my bank. Do the same if you hope to get your money back.

Jolene Butler

Jolene Butlerasked

I’m enquiring about my order. I ordered before Christmas and haven’t received my product: I did receive and email stating that you were out of stock with the raw whey protein and if I was happy to wait. I have been trying to reach someone from premium powders to follow up and have had no luck.

3 answers
Tal
Tal

I am also a victim (see my review about Premium Powders). Contact your bank for a refund and lodge a case with Tribunal. It's what I have done. They closed down their business and ran away with everyone's money.

Jolene Butler
Jolene Butler

I purchased my product using zip pay so I don’t know how to go about getting a refund



Andrew plasier
Andrew plasier

Hi
Yes I ordered on 11th Dec got confirmation email & nothng since!

Andrew plasier

Andrew plasierasked

Hi just wondering are you a legitimate company? I've been waiting over 2wks without even a reply via email,very disappointing I only live in penrith 30km away & still have no product hope I hear back soon! Thx Andrew.

No answers
Dave M

Dave Masked

I would like to know why they never respond to emails or messages. They are losing me as a customer because of this reason. Ive had product not sent with my order and Ive been charged for it but no response from Premium Powders in regards to this even

2 answers
Ian
Ian

Personally, I haven't had that problem. I've asked a couple of questions and returned a complete shipment of Whey Protein concentrate (turns out I'm a little lactose intolerant) They made recommendations and were quite helpful.

Dave M
Dave M

Sounds like you have been lucky then as Ive been sending multiple messages and emails for the last week and a half and not one response and looking back in the past they have never responded to any of my previous ones. Its a shame as I had been using them for a few years now but Ive since found a different supplier.

Tony

Tonyasked

D-aspartic acid is it good for boosting testerone in older men?

1 answer
graham
graham

There are few studies performed using D-aspartic acid and humans. One study in Reproductive Biology and Endocrinology showed that males supplemented with 3.12 g of D-aspartic acid for 12 days experienced an increase in their free testosterone by approximately 40 percent.

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