hi all, after hearing such horror stories here i was about to use someone else, but wanted to give Prixcar a go as their Brisbane depot is only 10 mins from my house. Picked up the car and it was in perfect condition, after reading horror stories I am pleasantly surprised everything went well and service was excellent, enjoyed the tracker too as you can see where the truck is with you car onboard, overall i am very pleased.

regards
Clayton

I had my WA car moved from Perth depot and delivered to my Brisbane address. Car arrived on time and in perfect order. I am so happy that I used Prixcar company

Use this transport at your own risk. It’s taken nearly 4 weeks to transport my ute from Melbourne to Adelaide where it still isn’t there as of today and was suppose to arrive in Darwin on the 20th March. Now told today that it won’t be here until late next week. This is my work ute and will cost me thousands in lost work. Unacceptable and wish I read other reviews on here before using.

Car dropped off at QLD depot on 17th Jan 2020, supposed to arrive in Adelaide on 5th Feb. It’s now 7th Feb and it’s still sitting in Brisbane. Made several phone calls to Prix and was promised that it would be put on “priority” but the vehicle still hasn’t left the Brisbane depot. I can understand there’s been fires in certain places which may cause some delay but I drove my other car from QLD to SA and there were no fires along the route. Of course their T&C’s state that there are no guarantees on timeframes for delivery. How ridiculous is that!! Being in the logistics business...they should know when they’ll be able to deliver. Imagine if all trade and commerce in the world was run like this.
Pick another transport company is my advice.

Car arrived damaged, spent hours trying to get them to take responsibility but they continually avoided our calls. Manager was rude and condescending. We had photographic evidence (before and after shots) that were ignored.

Car sat in Darwin for a week before it was sent, without our knowledge. We were told it was being shipped on the day of drop off.

Good luck if you chose them!

Car transported from Perth to Melbourne.
Given a two week time frame which was as I expected. Only for the car to be sitting in Perth two weeks after I dropped it off. It had not even left by the time they told me it would arrive in Melbourne. I had to call them repeatedly otherwise I would of not been kept up to date with the logistics. Every time I call it keeps getting pushed back further that what I get told. They are an absolute shambles of a company that has no accountability for their service. Will also add please make sure you observe them going over your car for damages during drop off. This company is an utter joke, please be aware.

I had my mx5 delivered from Sydney into Adelaide depot on Monday. Only to discover that the display/stereo screen had been broken. I was asked to contact the company two days later so they can investigate the issue. I rang twice with no responses

I dropped my car to the Brisbane depot on 31 December. On the delivery date stated on my receipt (22 Jan), I called to find out if I could collect if from the Perth Depot. No one could find my car. After waiting for 10 minutes on hold, I was informed that they had forgotten to load my car and it was still in Brisbane, sitting outside for 4 weeks. I was told it would be placed in a priority queue and delivered on the 30th Jan. It is now 31 Jan and the car has still not arrived, and the customer service number is malfunctioning and I cannot get through to speak to anyone. I have already paid for a week of car hire, which they said they would not reimburse. Incompetent, unprofessional. Strongly recommend that you avoid this company.

Sent a car that was in exceptional as new condition from Cairns to Adelaide, It did arrive on time albeit with a long deep gouge (dent) on the roof. They appear to self insure so they will pay you costs based on a couple of quotes. However you will have to sign a waiver so they can wipe their hands of you. Total inconvenience and you will be doing all the leg work with no help from them.

Try the others with this in mind (would not use again)

these guys have it all their way. Very long wait times, people don't deliver unless it is within their time-frame. Won't drop the car under instructions, inflexible with pickup, inflexible with everything.
I had someone leave a message and then got back to them a few hours later. Too late, missed the run, wait til Monday. If you want to collect then fine, at your own cost, no refund of the $300 extra to have delivered.
This is despite my calling them that day to ask about delivery !!!

Ordered a car from Sydney to Adelaide, I have currently been waiting for 2 weeks for it to arrive only to find out it hasn’t even left Sydney yet. The tracking system is broken and doesn’t work as it says my vehicle has been in transit for over a week and was meant to arrive 4 days ago. Would not recommend PrixCar to anyone

Shipped my car form Newcastle NSW to Port Hedland WA. It took approx a month, arrived a few days after ETA
They provided tracking number so i could keep track of my car.
Car was was delivered in good order. Nothing damaged or missing.

I transported my car from Perth to Sydney. Dropped it off at Perth Depot. Staff were helpful and courteous. Car arrived about 3 days earlier than promised in good condition. Tracking was accurate. Was informed when car arrived. Most satisfied with service.

They stole my dash cam which was mounted on the windscreen, loose change that was in the center console and car fresher (yes a car freshener, i was like really can even afford a 2 dollar freshener?!)
All I was told is that they clearly state to remove all personal belongings from the car. There was not even a simple 'Sorry', nothing at all.
I understand it says it in the T&C's but still what right they have to go thru the car and search for things to steal! There was no physical damage to locks or signs someone tried to break in so it was one of their staff members that had access to the car keys that took the things.