From September 3rd, 2022, until January 2nd, 2020, PTC Mbile Accessories and Repairs was offering reviewers the chance to enter a monthly draw to win a Car Mobile Phone Holder (Valued at $30). The winner was randomly drawn monthly. Reviewers that had their review published in this period may have received this incentive. These reviews adhere to ieatwords’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
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Reviewer Photos & Videos
PTC runaway bay
I regularly came to this shop for buying phone covers, replaced my phone screens. Today I had my phone battery fixed, i find the customer service is excellent and efficient!
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LouisKingston 2604, ACT
Belconnen 1
After calling a bunch of places I finally found a spot I can depend on price wise and for customer service. When I came in oscar welcomed me and told me the process of how they fix my phone. Coolest part is that he let me watch the whole process of how it’s done. Screw for screw. And 10 mins later my phone is brand new again. Thanks oscar I would highly recommend this place.
1 comment
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Rennie JacksonPerth, WA
Best phone shop in Whitfords
After ringing around and having no luck elsewhere, PTC were very efficient and professional in helping me. Very reliable and friendly, great service and quick to repair my phone. I would highly recommend :).
1 comment
Customer ServicePTC Mobile Accessories and Repairs
Thank you Rennie!
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BarbarrouxSoutheast, SA
PTC robina
Very nice staff very good professional.
My Samsung s9+ broken screen was fixed very fast and looks brand new! We definitely recommend PTC! Thanks a lot and will definitely come back.
1 comment
Customer ServicePTC Mobile Accessories and Repairs
Thank you!
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Gary CPerth, WA
- Verified customer
Wonderful Customer at Willows
Being hearing impaired I went to Telstra with help to unlock my Telstra mobile, they gave me a phone number and sent me on my way. I stopped into the PTC store and Julie without hesitation helped me with the unlocking process. Thank you so much for your help will definitely recommend to others.
1 comment
Customer ServicePTC Mobile Accessories and Repairs
Wow, that's awesome to hear! Thank you for your review!!
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the Otter box
The otter box is excellent and the team at Ptc gardens shopping centre team member Jessica and hung was very professional and had helpful hits.
Thankyou for you support and help
1 comment
Customer ServicePTC Mobile Accessories and Repairs
Thank you Rod! Much appreciated!
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Happy with the service
Wendy PTC Grand Central Toowoomba 1
Wendy help apply for zip pay and choose some cases and screen protector. Would highly recommend her great customer service. Great products from the shop she helped me choose
1 comment
Customer ServicePTC Mobile Accessories and Repairs
Thank you Chloe!!
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The reviewer stated that an incentive was offered for this review
PTC tweed city
Came here and got a marvel case and nano screen protector, staff are very friendly and professional. I am very satisfied and we would like to come back again! Thanks
1 comment
Customer ServicePTC Mobile Accessories and Repairs
Thank you!
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Willows store rocks
The willows store has Unbelievable service and knowledge. My phone was unusable and with the experience of Julie, she was able to fix my phone in a matter of minutes.
1 comment
Customer ServicePTC Mobile Accessories and Repairs
Thanks Rick! Appreciate the feedback!
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Toshi Y.Richmond-Tweed, NSW
Good Service in Tweed
My son decided to fix his phone by himself but we don't have the right tools. The gentleman at Tweed help us and put a screen protector on. Nice job, save my day.
1 comment
Customer ServicePTC Mobile Accessories and Repairs
Thank you!
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Pacific fair 2
Very professional staff! I am very happy with my phone repair and Nano screen protector. Also they have helped me to choose a strong case, but not too bulky. Would definitely recommend PTC!
1 comment
Customer ServicePTC Mobile Accessories and Repairs
Thank you Kate!
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Rachel H.North Queensland, QLD
- 2 reviews
Couldn't be happier
Willows Shopping Centre store, Kirwan.
We were served by Julie. She was so friendly and helpful and we are very happy with the service we received. Will definately be retunring for any future jobs that we need.
1 comment
Customer ServicePTC Mobile Accessories and Repairs
Thank you Rachel!
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Charlie YSouth East Queensland, QLD
efficiency! helpful! friendly!
i fixed my iPhone 6 battery in Pacific Fair store. It only took 15min, so efficiency! The staff were also very friendly and helpful, he helped me set up a little button on my sceen to help me use the mute button which was broken. I'm so happy with the service, highly recommend!
1 comment
Customer ServicePTC Mobile Accessories and Repairs
That is awesome to hear Charlie!
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Runaway Bay PTC
I have fixed my IPhone X at PTC and bought a new case, all staff was very friendly and professional. They also gave me free gifts :) Would recommend PTC 100%!
1 comment
Customer ServicePTC Mobile Accessories and Repairs
Thank you for that Jane!
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PTC pacific fair
I fixed my iPhone 6 here, turn around time was very quick service. Nia was very polite and helpful and very professional. I am general very happy. Will be back
1 comment
Customer ServicePTC Mobile Accessories and Repairs
Thank you!
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Belconnen 1
Went there to see if I could attach a glass screen protector for my s10 and they did the job within minutes. Amazing people and stellar service! Definitely coming back again for phone repair and maintenance services.
1 comment
Customer ServicePTC Mobile Accessories and Repairs
Excellent thank you for your review!
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The reviewer stated that an incentive was offered for this review
Seb H.Canberra Airport 2609, ACT
tops As
These guys know what there doing. Phone fixed in minutes. Friendly service and would em charge me for their time. Can’t get better than that these days. I Highly recommend
1 comment
Customer ServicePTC Mobile Accessories and Repairs
Thank you!
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Fixed screen in DFO Perth
Very fast did a good job was done in less than half hour fantastic leaving a five star review happy with results and out come thank you so very much
1 comment
Customer ServicePTC Mobile Accessories and Repairs
Awesome thank you!
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Woden good service
Brilliant, precise service and we were served straight away. We had a screen protector fitted and our salesperson was very careful and made sure it was on properly. Thank you!
1 comment
Customer ServicePTC Mobile Accessories and Repairs
Thank you!
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Clifford Gardens PTC - excellent service!
Saved me at the last minute with a Samsung Note 8 screen replacement! Thank you for your help.
Served by Jessica and technician Ben.
They were lovely about being held back passed closing.
1 comment
Customer ServicePTC Mobile Accessories and Repairs
Thank you very much!
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Questions & Answers
Deniseasked
How much to get front screen and LCD replace on Samsung galaxy s9
1 answer
Customer ServicePTC Mobile Accessories and Repairs
Hi Denise, thank you for your enquiry. As we do have different options I would suggest that it would be most helpful to check out our website for a full price list: www.ptc.net.au/repair
If you have any further questions please do not hesitate to contact our customer service team on [email protected]
Thank you Denise!
Kurt M.asked
hi there how much woulod it cist to fix an iPhone 6 plus lcd screen
1 answer
Customer ServicePTC Mobile Accessories and Repairs
Hi Kurt. You can find our full price list and book an appointment on our website: www.ptc.net.au
Kurt M.asked
how much to fix an iPhone 6 plus screen
1 answer
Customer ServicePTC Mobile Accessories and Repairs
Hi Kurt, thank you for your enquiry. It depends on what quality screen you are after. We have a full price list on our website www.ptc.net.au/repair and you can also book on our website.
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Customer ServicePTC Mobile Accessories and Repairs
Thank you Louis! We appreciate your review!