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Reviews

4.7

445 reviews
5
(381)
4
(32)
3
(6)
2
(7)
1
(19)
  • Product Quality
    4.7 (224)
  • Return Claim MadeYes (4) · No (215)
  • Shipping
    4.8 (152)
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Sleepless

SleeplessNorth Western Region, NSW

  • 2 reviews

Fantastic!

published

I was born with curly hair but struggled to find the correct hair products so ended up straightening my hair for years. My hairdresser said I really had to stop straightening so luckily I found these amazing products. They actually give my hair the lovely full curls that I used to have and not fluffy or frizzy hair. I’ve had so many positive comments. I also love that it is an Australian product.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Joy R

Joy RGreater Melbourne (Outer), VIC

I am exclusively using Pump Haircare ! Loving the results !

published

Bought online. Very satisfied with the range and quality of the products purchased. I am having less breakage, and have seen regrowth in areas. I have bought the growth shampoo and conditioner. The tubs of deep conditioning. Just started using the eyelash and brow serum. Mermaid lengths is fantastic. My hair has continued growing. It had stopped growing for a long while, prior to the use of the growth product.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedApril 2020
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Jen

JenSouth East Queensland, QLD

Love it.. about to buy more.

published

I bought the blonde range. Toned down the golden parts & really hydrated my hair. The mask has been a great treatment as well. Great products. Very happy . Will be buying more.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedMarch 2020
See all answers

The reviewer stated that an incentive was offered for this review

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Christine

ChristineSydney, NSW

Amazing products

published

Curly girl is Amazing. Love every product there is. The smell is beautiful. Highly recommend the whole range. The growth range also amazing. Mermaid lengths is a gorgeous product and smells so pretty.

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Indira Gankanda

Indira GankandaGreater Melbourne (Inner), VIC

Best hair product ever

published

This is the best hair product that I ever used. Highly recommended.I’m in love with this product. Becoz my hair has grown so fast. I cut my hair very short and, I started using pump hair shampoo, conditioner,hair mask and hair growth oil..You all can see the differences before and after.

Product Quality
Shipping
Date PurchasedJanuary 2020
Curly Chelle

Curly ChelleHunter Region, NSW

  • 2 reviews

Best product I have ever used.

published

I am using Pump Curly Girl range and absolutely love it. After many surgeries I lost some of my hair. It has gone from very fine, limp, slightly wavy hair to wonderfully full defined curls. The online store is easy to navigate and purchase the products you need. I couldn't believe how quickly my order arrived and how well it was packaged. These products are value for money because you only need a little so they go a long way. Don't hesitate to purchase, I highly recommend Pump products.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedJanuary 2020
See all answers

The reviewer stated that an incentive was offered for this review

Love it

published

I am using the Shampoo conditioner the oil and the treatment my hair is a lot stronger and soft and getting thicker even my hairdresser noticed the change. And I love the fact it is Australian I have used so my other brands and nothing has been this good.

Product Quality
Return Claim MadeNo
Date PurchasedJanuary 2020

The reviewer stated that an incentive was offered for this review

Holli Lawler

Holli LawlerGreater Melbourne (Metropolitan), VIC

Absolutely love their products!

published

I am in love with the Pump hair range, I use there pre shampoo oil, shampoo/ conditioner and leave in spray. My hair has never felt so soft and strong and it’s growing everyday!

Product Quality
Return Claim MadeNo
Date PurchasedJanuary 2020

The reviewer stated that an incentive was offered for this review

Amazing product

published

I have bought 2 different ranges and they are both amazing I love the products so much!! The website is easy to use and easy to find the right product that suits your needs.

Product Quality

The reviewer stated that an incentive was offered for this review

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Stick with it

published
Product Quality
Shipping
Return Claim MadeNo
Date PurchasedApril 2020
See all answers
Jacci V.

Jacci V.Launceston, TAS

Great products and fab team behind the scenes!! #happy

published

Good site to buy from and check out worked well. Happy with the products (although the conditioned lid would never unplug so won’t pump) Still happy with products and results x

Product Quality
Return Claim MadeNo
Date PurchasedJanuary 2020

The reviewer stated that an incentive was offered for this review

Mostly thumbs up

published
Return Claim MadeNo
Date PurchasedFebruary 2020

The reviewer stated that an incentive was offered for this review

  • Verified customer

Best haircare ever!

published

Products arrived quickly. Beautifully presented. Smelt heavenly and made my heavily abused hair soft and manageable. Customer service is outstanding!
Never buying elsewhere again! You don’t always get what you pay for but with Pump you do!

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedMarch 2020
See all answers
Jo J.

Jo J.Metropolitan Adelaide, SA

Blocked me when I complained, faulty bottles

published

I purchased the curly hair pack, the pump bottles were faulty. Dried my hair out and caused more breakage.
When I complained I was blocked and did not respond to my emails. There are many more honest and negative reviews. Check out PUMP Haircare HONEST REVIIEWS on facebook
I reluctantly give 1 star!

Product Quality
Return Claim MadeYes

Love Pump!

published

Absolutely love Pump! My hair was in such bad condition from dye and straightening for years and was so dry and broken and now I love the feeling of my hair it's so silky and smooth! Mermaid lengths is amazing and starting to see results with the thickening range

Product Quality

The reviewer stated that an incentive was offered for this review

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Tam

TamCentral West, NSW

Blondes

published

I Looooove the blonde hair care! All products smell delicious! My hair feels amazing after doing the masks. The sprays are great for flyaway hair too. Get it!!!

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Great product

published

I love how much my hair has grown in 4 months. I would never have thought I would be able to get so much growth out of a shampoo. Thanks for the beautiful product and it smells amazing too #Pump

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedDecember 2020
See all answers

The reviewer stated that an incentive was offered for this review

Alexis

AlexisGreater Melbourne (Outer), VIC

Noticeably healthier

published

I was hesitant to spend that much money but after a couple of months of use, it’s worth every cent. I bought it to help increase the length, but it’s noticeably thicker and feels very healthy too. Will be buying more.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedFebruary 2020
See all answers

The reviewer stated that an incentive was offered for this review

Karen P

Karen PNorthern Region, NSW

  • 3 reviews

Fantastic for dry damaged hair

published

I have been using pump for a few months and my hair has improved so much. It use to be dry and frizzy, now it's soft curls. And my colour is as vibrant as the day it was put in - regrowth appears before colour disappears! Highly recommend pump hair care. I will never buy anything else.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedFebruary 2020
See all answers

The reviewer stated that an incentive was offered for this review

  • Verified customer

Honestly cannot talk about this hair care brand enough instantly saw results after using this product on my hair

published

Very simple to find things and if you were confused the customer service team is super helpful
Very satisfied because there is a full range of different products
Very satisfied with the product because I have so much value that came from it

Product Quality
Shipping

The reviewer stated that an incentive was offered for this review

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Questions & Answers

Eli

Eliasked

i just wanted to know if anyone has had any side effects from using the Pump products?

No answers
Titu P.

Titu P.asked

I have bought the pump products but I would like to know two things :
Every week I apply coconut oil in my hair... can I use pump shampoo and conditioner to wash it off?
This question is quite important as I want to after washing my hair and applying the pump hydrate spray ... can I use kerastese therma heat protector before using hair dryer. Is that ok or not please reply ASAP

3 answers
Jay
Jay

I think it’s probably to ask Pump themselves. I’ve bought the product but your question is quite technical and o wouldn’t want to give the wrong advice!

Jo J.
Jo J.

Sorry you will need to contact the company directly to answer your questions

Titu P.
Titu P.

Oh ok thanks

Yael Z.

Yael Z.asked

I wanted to know if the hair roller comes sterilized?

No answers

Get an answer from our members and Pump Haircare representatives

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