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Reviews

4.7

448 reviews
5
(384)
4
(32)
3
(6)
2
(7)
1
(19)
  • Product Quality
    4.7 (227)
  • Return Claim MadeYes (4) · No (218)
  • Shipping
    4.8 (154)
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Alexis

AlexisGreater Melbourne (Outer), VIC

Noticeably healthier

published

I was hesitant to spend that much money but after a couple of months of use, it’s worth every cent. I bought it to help increase the length, but it’s noticeably thicker and feels very healthy too. Will be buying more.



Product Quality
Shipping
Return Claim MadeNo
Date PurchasedFebruary 2020
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The reviewer stated that an incentive was offered for this review

Karen P

Karen PNorthern Region, NSW

  • 3 reviews

Fantastic for dry damaged hair

published

I have been using pump for a few months and my hair has improved so much. It use to be dry and frizzy, now it's soft curls. And my colour is as vibrant as the day it was put in - regrowth appears before colour disappears! Highly recommend pump hair care. I will never buy anything else.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedFebruary 2020
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The reviewer stated that an incentive was offered for this review

  • Verified customer

Honestly cannot talk about this hair care brand enough instantly saw results after using this product on my hair

published

Very simple to find things and if you were confused the customer service team is super helpful
Very satisfied because there is a full range of different products
Very satisfied with the product because I have so much value that came from it

Product Quality
Shipping

The reviewer stated that an incentive was offered for this review



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  • Verified customer

I really love it!

published

I really love the hair gro products, i find it makes my hair so soft. I will continue to use this product, looking forward to having longer hair as breakage is a terrible thing. Thank you!!

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

1 out of 3 products was good

published

I was really disappointed in my experience with Pump, after reading the reviews on various sites.

I bought the bamboo towel, which is lovely and as advertised (though I have a small head, think it would be tiny on most people). Also the Define and Repair 2in1 Cream for curly hair and the Curl and Grow mask.

The cream is thick, sticky and weighs my hair down. The Mask made my scalp burn within minutes of application. No returns policy/customer satisfaction guarantee either, so now I have about $60 of product that will end up in the bin.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedMarch 2020
See all answers
Dee

DeeSouth East Queensland, QLD

  • 3 reviews

Curls are tamed!

published

Pump Curly Girl has changed my very curly hair from frizzy to sculptured curls. I now have shiny hair, most curls don’t shine and mine didn’t either until I started on these fantastic natural products, thanks Pump for changing my hair life!

Product Quality
Shipping
Date PurchasedMarch 2020

The reviewer stated that an incentive was offered for this review

Found it!!

published

After a very long, expensive search for curl control for my dry, wiry curls Pump Curly Girl is the answer. This range of products has enabled me to embrace my curls, leaving the straightener in the cupboard. Great products from an Australian company!!

Product Quality
Return Claim MadeNo
Date PurchasedDecember 2022
Jasmine S.

Jasmine S.Metropolitan Adelaide, SA

My go to

published

These are my favourite products, I get so many compliments and recommend to all my friends! Thank you so much for creating these products. I love all the natural ingredients and Australian made to make it tick all of the boxes.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedJanuary 2020
See all answers

The reviewer stated that an incentive was offered for this review

Purple Mud

published

As a first time user of PUMP products I was thrilled to find that what I bought ACTUALLY worked.
Hairdressers are out with this Covid crisis so I'm improvising at home and keeping the grey at bay!
Thanks PUMP

Shipping
Return Claim MadeNo
Date PurchasedFebruary 2020

The reviewer stated that an incentive was offered for this review

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No better product!

published

Pump is absolutely amazing, ive tried aloy of the product, my ultimate favourite is the Growth Mask. Its smells great, its made my hair grow and the range makes my hair soft and hydrated. Il keep buying for sure. Absolutely impressed with the quality and the fast postage

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

This works wonders!!

published

Great price range, great postage, AMAZING product! Can’t live without it!!! My hair was so damaged due to bleaching but it is now hydrated, soft and long! Highly recommend to all.

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Simone M.

Simone M.Greater Melbourne (Metropolitan), VIC

Smells delicious

published

Leaves my hair feeling so soft. The site was easy to navigate and they have a good range of products. I was satisfied with the quality of the products. Especially the conditioner.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedAugust 2022
See all answers

The reviewer stated that an incentive was offered for this review

Mjg

MjgSouth East Queensland, QLD

Love the Curly Girl Range

published

Love the on-line shop, so easy to use! Products arrive within a matter of days! The curly girl products are fantastic. So good to be able to purchase Australian products!

Product Quality
Shipping
Date PurchasedDecember 2022

The reviewer stated that an incentive was offered for this review

Del

DelSouth East Queensland, QLD

Hair improvement

published

Loving the products. Have noticed an improvement in the rate of growth and a lessening of flyaways. Having thyroid issues this has been a constant battle for me.
I have found it easy to select the products suitable for my hair issues.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedDecember 2022
See all answers

The reviewer stated that an incentive was offered for this review

leanne

leanneMetropolitan Adelaide, SA

AMAZING RESULTS

published

received my order within 3 day of ordering. website is really easy to navigate, was really easy to read review of products and instructions on how to use them. I am so happy with my thickening shampoo it def does what its supposed too. My hairdresser commented on how good my hair is feeling. Im about to order for the 3rd time and will be trying more of their products.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedJanuary 2020
See all answers

The reviewer stated that an incentive was offered for this review

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Angela

AngelaSydney, NSW

This product is perfect- finally Curley hair is not misunderstood anymore- LIFESAVER!!

published

I could not contemplate a life with no product in my hair, assured right?
I thought so too until I tried PUMP Curley hair & it tamed my fuzz back to Curley.

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Megan B

Megan BFar North Queensland, QLD

Fantastic product, has tamed my flyaway fine curly hair

published

Quality is great and goes a long way, smells amazing :) Plenty of samples given with purchases to try other products in range. The growth mask is the best hair product I have ever used.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedNovember 2022
See all answers

The reviewer stated that an incentive was offered for this review

Kasia

KasiaNew South Wales

The best hair care !

published

Pump is the best hair care I have tried. It’s natural and doesn’t upset my sensitive skin, on my body and scalp. I have psoriasis and my hair falls out. Pump keeps my hair in tip top shape. I really want to try the eyelash growth product next.

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Williams

WilliamsNorth Queensland, QLD

Recommend

published

The curly girl and blonde products have been a game changer. I’ll never use anything else unless I have to. I am looking forward to trying the new body care range.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

  • Verified customer

Life saver !!!

published
Product Quality
Shipping
Return Claim MadeNo
Date PurchasedDecember 2022
See all answers
Page 2 of 23
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Questions & Answers

Eli

Eliasked

i just wanted to know if anyone has had any side effects from using the Pump products?

No answers
Titu P.

Titu P.asked

I have bought the pump products but I would like to know two things :
Every week I apply coconut oil in my hair... can I use pump shampoo and conditioner to wash it off?
This question is quite important as I want to after washing my hair and applying the pump hydrate spray ... can I use kerastese therma heat protector before using hair dryer. Is that ok or not please reply ASAP

3 answers
Jay
Jay

I think it’s probably to ask Pump themselves. I’ve bought the product but your question is quite technical and o wouldn’t want to give the wrong advice!

Jo J.
Jo J.

Sorry you will need to contact the company directly to answer your questions

Titu P.
Titu P.

Oh ok thanks

Yael Z.

Yael Z.asked

I wanted to know if the hair roller comes sterilized?

No answers

Get an answer from our members and Pump Haircare representatives

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