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Absolute life saver for eczema suffers
We have 5 children 3 of which suffer terribly from eczema. We used wet dressings regularly till we found these filters. I now have pain free children and on top of that great tasting water. I find it hard to drink unfiltered water now its tastes like a swimming pool
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Pure Healthy Water.
Having a kidney transplant this unit was exactly what I was looking for. This unit will help with my ongoing management of my kidney.My food and water will be a lot healthier by using this unit .The price was well in my budget. I will also let my friends know how good the unit is and refer them to the company. Very happy with the service and follow up of the staff.
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KristyAdelaide
Fantastic!!!
I have had my water filter for about 8 years now and it's been fantastic. Have been loving this product because I didn't have a water tank at our house and only on mains water I am very thankful for having this product in our home to give us filtered drinking wate. I would highly recommend filtering systems
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An ideal compliment to my kitchen
It is great to be confident that each time I turn on the tap that there will be clean drinking water. It is simple to install and use. The follow up calls to remind me about purchasing replacement filters are very helpful and the optional payment plan makes it affordable.
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Water Purifier
I have found that the water tastes a lot better since having my water purifier and are therefore drinking a lot more water. The service is great and the follow up for replacement filter each year is excellent. The price is good, the staff are friendly and helpful. I would recommend the purifier to my friends
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happy customerHobart
had mine for 9yrs and love it
Best investment I've ever made. Everyone loves it huge difference from using the regular tap water. I won mine and purchased a new filter there after. I initially got it for my parrot because of the chemicals in tap water I wanted him to be healthy. Now we are all hooked.. By the time you buy expensive filters for water jugs it works out similar price and the counter top system does a better job I believe.. You cant put a price on your health.. Pure water systems have been amazing always lovely and helpful cant fault them.
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CraftyGold coast
Great Product. Excellent Service.
Pure Water Systems are one of the few water filter companies that back their product with excellent service and support. It was great being able to speak to a real person, to have all my questions answered and to ensure I ordered the correct product. Highly recommend both the product and the service.
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Think the sysytem is great but very expenssive
I enjoy having the system but feel the company is very pushy. Every year they ring me asking when they can book in to change the filters and then on the last 2 occasions they have replaced parts. An O ring and when my husband got home and looked at the old one he said it was still in perfect condition. The last time they wanted $69 for it and I said No thank you. Once bitten twice shy! They can be a bit sneaky like that so be aware. hen they rang again I had to end up telling them I was the new owner of the house and that there was no water system in this house and that I was not interested in purchasing theirs. I have not heard from them since.
We have purchased another one for half the price from bunnings!
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BarryAU
Over priced and does not remove large amounts of flouride
We tested out the so called electrostatic filter cartridge at work.It did not remove all the chlorine let alone flouride.I am all for filtering dangerous chems from our water but there are cheaper companies who dont use fake airline tickets or false promises to sell their wares.My mother in law bought a benchtop as they promised her free flights with a holiday she booked.The flights were free but the amount they charged for her room for 2 weeks was over the top.She could have flown back to Brisbane from Sydney everyday on Virgin and still saved money if she booked her room on WOTIF and payed her flight.
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GarryBrisbane
Absolute rip off, do not trust this business
Pure water systems should be ashamed of themselves ripping off people with high cost poor quality chinese made filter systems. If you call their telemarketing team they will tell you that its all USA made quality and everybody else selling water filters sells rubbish chinese made systems. I would ask a pure water systems employee to prove me wrong on this page for all to see. I will retract my statement if proven wrong. Cmon pure water own up and start giving the public what they have paid for. My system burst after 3 years flooding my kitchen. The insurance company advised they are not watermarked certified and cheap housings etc.
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LucyGold Coast
PERFECT! CAN'T LIVE WITHOUT IT!
I drank water from the tap until my friend bought a water purifier from Pure Water Systems. Once I tasted the difference between regular tap water and purified water I was hooked! There was no going back to tasting the rusty tap water taste. I bought a Countertop to start with and have had it for nearly 2 years. I am now converting it to an Undersink so it's a permanent tap coming out from my sink. Since I have bought a purifier / water filter, my family have jumped on board and also my family friends. At first it was all about the taste of the...Read more
clean water I was drinking, but there's so much more to it than that. I now know the benefits of having our tap water purified before we drink it and the nasties that are removed. Not only is it just for drinking, but I use it to fill my kettle with and cook my rice and pasta with! I find myself not even liking the taste of bottled water either now! Which has saved me $$$. Definitely 1000% recommend Pure Water Systems and their products as they have always been so helpful and attentive, and have serviced all my family too!Similar opinion? Write a review on ieatwords.com.au!
DO NOT TRUST THIS COMPANY
This company is the absolute scum of the earth, take your bank details and say nothing will be taken out but then say you're locked into a contract which will charge $149.50 a year!!!
They say you're in a lock in contract and there's nothing they can do about it!
Misleading people and taking their credit card details for a free trial.
Originally got onto this company by completing a survey through a university site and they said I'd won a prize and called me, when I said I didn't have time to deal with them they just said I needed to provid...Read more
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kevin walstonBrisbane
Very happy.
We got our counter top from Pure Water Systems and it's very good. I like the easy fit filters and we got 2 with the main unit, and then an additional pack to store up. Our water is yellowy brown from the pipes and no one in our office will touch it until now. The water tastes a lot better and we are not getting the complaints. Overall a decent product, fast delivery and good filters. Very happy.
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Lyn
- 3 reviews
- 4 likes
Cooling off period
Yes I'm with you. Didn't receive the unit till after cooling off and now won't take it back. Link for cancellation policy in very small print at bottom of email, and no mention of this during initial call. Give this mob a wide berth! Not impressed at all by them.
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Pathetic sales consultant
Maybe pushy sales person Tony needs to inform the medical fraternity of his discovery that unfiltered tap water causes breast cancer, facts are needed Tony, facts!
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nathanwiseSydney
- 2 reviews
- 3 likes
Feeling duped and no one seems to be able to help
Thought I was doing something positive for my young families health by purchasing a pure water systems countertop for $389.00. After I received the syxtem I thought it strange that there is no country of origin stamped in any part... I was informed it was a usa system and mistook that for USA made. I now realise I was conned by a quick talking sales person from pws. I have since purchased another countertop that looks the same for about $200 cheaper right here in sydney that has better quality and specifications without the bull that pure water systems uses to make gullible people fall for the marketing technics. Do your research before parting with your hard earned dollars.
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ScottyPNSW, 2256
- 14 reviews
Pure Water Sytems portable counter top unit - 2 thumbs up
Well, am a little shocked myself at some of the reviews, but this is life, and is exactly why this medium is in place. I am giving this company 5 stars for their product first, maintenance second, and communication third. This may play into the hands of some of the negative reviews here, as they do have a tendency to keep in touch once a year at least for the replacement of your filter, which plays into their maintenance program, and maybe another to see how you are doing, possibly throw in a sales pitch on upgrading.
In saying that, I am co...Read more
mpletely happy with all of this...a courteous no to the upgrade and I don't get another call for a couple years on the matter. At times, this call is just a "how are you going with the unit, any concerns etc. I find this a great part of their customer service program, and have had zero issues with dealing with any of the reps from PWS. To the review: have had the counter top unit in place now for about 5 years and now, just bought our own home, am having a single under the sink unit installed in the near future. The initial spin on "now take a look at this filter from a years use in <enter suburb with known dirty water supply here>" is their sales pitch, but my stepfather used to work for the mob so we bypassed this. Having said that, and using the unit for this long, my recommendation if you are interested in a filtration system or have concerns about non drinkable or dirty or highly chlorinated water, or your health, or simply taste, is to pull the trigger. I find their systems well built and sturdy, no leakages to date, implement well with all of the taps we've attached to, and does the job perfectly for intended use. Initial outlay was not expensive, and the cost of a cartridge per year folds into the budget easily. The cartridges themselves are a carbon triple filtered design, and all fancy tech and marketing aside, are excellent. Depending where you live, you could probably get away with longer than a years use, but most times when they pull the thing out and replace, the oldie is filthy and chocked. Not much more to say, other than when you've had the unit in place for a month, and take a swig of tap water, bypassing the filter, you can without a doubt taste the difference. I do highly recommend the product if this is what you're in the money for.Similar opinion? Write a review on ieatwords.com.au!
Love it
We have had our bench top purifier for many, many years, and was glad to pay the initial price, sometimes we get our new filter through the company and sometime we get it somewhere else, ... we now have one for our shower...ahh..a nice clean body...
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Shocked!!!
I am totally confused are we talking about the same company I have been using for years now.
Totally happy with the product and the service.
I understand people have bad experiences but it is not what I understand to be true.
Thank you.
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Avoid!
Have nothing to do with these people. If, despite this advice, you are prepared to deal with them, get them to explain precisely when the 10-day cooling off period begins and ends.
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Questions & Answers
Annaasked
What does the date on the back of the unit represent?
No answers
Ollieasked
Can I use this for my counter top unite?
No answers
Tonyasked
can i get a new tape for my pure water system.
2 answers
Not sure what you mean by 'tape' for the system. But the friendly staff are great and are willing to help any way they can just give them a call
Hi Tony
Correction: Mine is an under counter reverse osmosis system - I am also not sure what you mean by Tape ? Call Pure Water Systems I'm sure they will clarify
Eon
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