We had Quick Step ARC Bamboo flooring laid in 2013 in our kitchen, family room and hallways and have never had a problem with it at all. 3 1/2 years later it still looks as good as new! It is so easy to care for and looks so welcoming and inviting I wish that I had it in the rest of my house.

I had Quick Step Laminate installed in my old house and never had any problems for 9 years.
I recently moved in my new house and got water proof impressive ultra quick step laminate from Hills Flooring Castle hill, i am very pleased with the product and the service. Highly Recommended!

This laminex flooring shows up every mark or smudge. And slightest moisture creates swelling. We have lumps and bubbles all over the floor. Our previous flooring was laminex not quickstep though and we had it for over 15 years and it was fabulous. We had three dogs at the time and it never showed a mark. Not sure why this quickstep product is so bad. We had a so done from the company come out to check it but of course there is no recourse because we didn't use their mop and spray. We were not aware of this or told when purchasing the product. It was laced professionally as well.

Crap product. Don't let a single drop of water on it. The edges swell up after a couple of minutes.. No good for kids. No good for in a house that you live in... No good for anything!!!

We purchased the Java bamboo flooring and paid a decent price for it. We had our floor installed in October 2014, it has an unbelievable amount of scratches, small chips & surface checking. My daughter dropped a teaspoon on the floor and it chipped, that's how terrible it is. We wanted a family friendly floor and the sales rep promised that it was super hard (harder than jarrah), scratch resistant technology & a 25 year warranty. Check out the warranty - pretty much excludes anything that could go wrong with it (scratching, surface checking...etc) Save your money.

I bought the quick-step laminate in blackbutt and it looked just beautiful initially. Very careful to get rid of any rolling furniture and protect everything with felt but have still ended up with some scratches. The main problem though is with moisture. Cat threw up on the floor, couldn't attend immediately and 10 minutes later when I could the board were already very damaged with a very noticeable lump where moisture was. Damage from water occurs way too easily, whether it be an unnoticed drip from a bottle that has been in the refrigerator or a spilt drink. Even where there is not a lot of water it becomes very noticeably warped.

We installed Quick-Step in our study and anything you drop (plastic and a cup so far) tears and puckers the surface of the boards. Quick-step finish is essentially paper. It feels nice and looks nice but will be lucky to last a couple of years at this rate (we installed it late 2015). We planned on installing more at a later date in our living/dining area, but will NOT be proceeding with this plan. It is expensive rubbish. Just get bamboo. Costs 50% more but will last decades. Even the Bunnings laminate flooring we installed on a temporary basis for ~ $13/m on sale stands up better. Not a scratch on it and we are pretty rough with it.

Do not use! very disappointed. Scratches terribly. bad customer service. i have had my floor down for about 6 months and it is not at all practical. what good is a floor if you can't use it. supposed to be guaranteed for so many years, but they are not interested once the floor is down.

I’ve deliberately delayed writing this review for some time to allow for a change of seasons / weather and humidity to see if any changes between the time of installation and now, I’m glad to say the product is just as good today as the day it was laid down.

The product we chose was -- Quick Step Colonial - "Spotted Gum" 9.5 mm Laminate Flooring professionally installed. After looking at other reviews in Product Review we had some concerns weighed up the pro's & con's but finding the right company / installer is the key between a substandard product to a product that will stand the test of time.

Regards
Graham and Donna from Altona.

Purchased the Tasmanian oak timber flooring in December 2014 for a kitchen and family room. It was an expensive product that I wish I had never purchased. The installers left damage from day 1 and since then the slightest thing will mark the floor (even dropping a plastic container has caused a mark). There are only 2 full time working adults living in the house so it doesn't get hard wear but it has marks all over. The manufacturers were completely uninterested when I contacted them, so the 25 year warranty appears to be a bit of a waste of time. Renovated the whole house and this is the worst product we bought. Would definitely not recommend.

It wasn't cheep and I loved it for 12 months. It has bubbled almost everywhere in my house and now the boards have moved so much there is a gap of over 5cm between, yes this is probable due to incorrect application, however the bubbling is horrific. They look great at the start, but one drop of water and they look horrific. Not recommended.