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Sheila BalisGreater Melbourne (Outer), VIC
Prompt and efficient service.
The hot water tap in my shower popped off and shattered (it was ceramic). I couldn’t turn it off for ages. The plumber who came temporarily fixed the problem. I’m getting a quote to replace the taps.
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Excellent serviceNortheast, VIC
Excellent service
Today I had to use the services of your Plumbing Sector re blocked kitchen sink drainage. Nominated Plumber arrived within 40 minutes of call request and cleared the blockage. Extremely courteous and thorough. ..........Peter Lee, Wodonga
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Plumbing problem
Very impressed with the prompt service. Identified the problem quickly and repaired what turned out to be a cracked washer which sounds relatively minutely simple however it affected several different tap outlets. The first time to have used this service and could not be more impressed.
2 comments
5780973
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Prompt and efficient service
Trevor, the plumber, arrived within the hour as promised. Very polite and helpful. Trevor explained the problem to me and also offered suggestions as to what to do if the problem reoccurs. I now realise that subscribing to Emergency Home Assist is definitely worthwhile.
1 comment
Elise E.RACV
Hi Lyn.
Thank you for your feedback regarding your experience with Emergency Home Assist. We love hearing our member’s experiences and would love to share your feedback with the trades-person concerne... Read more
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MichaelGreater Melbourne (Outer), VIC
Tradesman was on the ball.
Very professional plumber and polite with all concerned Nathan knew his business and did not tried to make excuses if he was not sure.Will use the service again hopefully nathan will available.
1 comment
Elise E.RACV
Hi Michael.
Thank you for your feedback regarding your experience with Emergency Home Assist. We love hearing our member’s experiences and would love to share your feedback with the trades-person conc... Read more
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Fantastic!
Help arrived for burst water pipe withing 30 mins, despite quoting up to one hour -thank you. I highly recommend that everyone has RACV Emergency Home Assist. They have helped me out twice now and both times I have been just as happy. Thanks again.
1 comment
Elise E.RACV
Hi Marianne.
Thank you for your feedback regarding your experience with Emergency Home Assist. We love hearing our member’s experiences and would love to share your feedback with the trades-person con... Read more
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DarrinGippsland, VIC
Excellent professional service
RACV Martin arrived in approx 1 hour and checked our blocked toilet and escalated the issue to the Gippsland water. Martin also checked our ovens that were playing up all covered under home assist. What a relief to not stress about being ripped off by high callout fees and then up-selling quotes to get more $. RACV gave us peace of mind with excellent professional service.
1 comment
Elise E.RACV
Hi Darrin.
Thank you for your feedback regarding your experience with Emergency Home Assist. We love hearing our member’s experiences and would love to share your feedback with the trades-person conce... Read more
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IreneMelbourne
- 4 reviews
Great prompt service
Shower tap broken & tap leaking hot water. From first phone call to waving plumber goodbye took less than an hour. Very polite friendly and efficient young man called Scott attended. Highly recommended!
2 comments
Elise E.RACV
Hi Irene.
Thank you for your feedback regarding your experience with Emergency Home Assist. We love hearing our member’s experiences and would love to share your feedback with the trades-person concer... Read more
You are welcome to use my feedback. I’m a gold card member. Not sure how to private message you with my member number?
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ManthaGreater Melbourne (Outer), VIC
- 2 reviews
simon, the plumber, is excellent
Plumber came to fix our hot water system is very good. His name is Simon and he fixed the system and hot water is coming very hot. He is very good
1 comment
Elise E.RACV
Hi Mantha.
Thank you for your feedback regarding your experience with Emergency Home Assist. We love hearing our member’s experiences and would love to share your feedback with the trades-person conce... Read more
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Essie M.
- 4 reviews
Blocked Gutter cleaned
The tech Ryan was very polite, very efficient and RACV was very good and prompt with the service. THANK YOU very much. .
Hopefully the gutters won't leak with next rain.
1 comment
Elise E.RACV
Hi Essie M.
We appreciate you taking the time to email us your feedback and we are glad to hear that RACV was able to help get you with your call out.
... Read more
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BerkayGreater Melbourne (Metropolitan), VIC
Absolutely Fantastic Service by Dylan and Isaac!
Dylan and Isaac came to address the leaking tap issues we were having and they went above and beyond to rectify the issue. They were very helpful and couldn't have asked for anyone better to fix our plumbing.
Thank you Dylan and Isaac and RACV. If I have any further plumbing problems I hope Dylan and Isaac are the ones to look after it.
1 comment
Elise E.RACV
Hi Berkay,
We appreciate you taking the time to email us your feedback and we are glad to hear that Dylan and Isaac were able to help get you back on the road.
... Read more
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Very prompt and efficient
Cannot thank you enough for the excellent service. Very prompt with a phone call saying they would be late but were on their way. The young Gentleman was lovely and friendly and had my problem fixed quickly. Highly recommend taking out Emergency Home Assist. Well worth the money.
1 comment
Elise E.RACV
Hi Anita, thank you for your feedback regarding your experience with Emergency Home Assist. We love hearing about our members experiences with the Emergency Home Assist.
Thanks again and we look forward to being there for you when you need us next.... Read more
Warm regards, Robert - Social Media Consultant.Similar opinion? Write a review on ieatwords.com.au!
Great service
Quick response, the house was cold, the thermostat, wasn’t working he got it going and will follow with a call to replace the thermostat in the morning, thank you once again Aussie assist. Dawn
1 comment
Elise E.RACV
Hi Dawn, thank you for your feedback regarding your experience with Emergency Home Assist. We love hearing about our members experiences with the Emergency Home Assist.
Thanks again and we look forward to being there for you when you need us next.... Read more
Warm regards, Robert - Social Media Consultant.Similar opinion? Write a review on ieatwords.com.au!
Happy Camper
- 2 reviews
Great service, yet again!
I never cease to be amazed at the quick response from RACV Emergency Home Assist, polite and friendly telephone operator, the plumber arrived much earlier than promised and fixed the problem without fuss, my thanks again, keep up the good work
2 comments
Happy Camper
Elise E.RACV
Hi there!
Thank you for your feedback regarding your Emergency Home Assist call out. We are happy to hear that we attended in a timely manner and were able to take the appropriate steps to assist with... Read more
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Gas heating smell like fire the service provided was great
Arrived with in 60 minutes, gentlemen was polite and friendly, checked gas ducted heater found all to be safe. Checked both when working and also when off, found nothing out of order. Thanks again
1 comment
Elise E.RACV
Hi Kim, thank you for your feedback regarding your experience with Emergency Home Assist. We love hearing about our members experiences with the service.
Thanks again and we look forward to being there for you when you need us next.... Read more
Warm regards, Robert - Social Media Consultant.Similar opinion? Write a review on ieatwords.com.au!
Find out how RACV Emergency Home Assist Plumbers compares to other Plumbers
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Belinda HughesGreater Melbourne (Metropolitan), VIC
- 2 reviews
Great service. Couldn’t live without it.
Plumber arrived promptly and finished his job quickly. Very pleased with the service. Will call again if needed. Would definitely recommend RACV emergency home assist to family and friends. It’s an excellent from me!
1 comment
Elise E.RACV
Hi Belinda,
We thank you for taking the time to leave a review. We are thrilled to hear that we were there for you when you needed us and to see how happy you were with the service.
Warm Regards,
Justin - Social Media consultant.
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IlaGreater Melbourne (Metropolitan), VIC
Prompt and excellent service
I had a leaking under the kitchen sink and the plumber from RACV Home
Assist came within half and hour of phoning RACV. As soon as he saw the problem
he was able to fix it in 10 mins. Excellent!!
1 comment
Elise E.RACV
Hi Ila,
Thank you for your feedback regarding your Emergency Home Assist call out. We are happy to hear that we were able to assist in a timely manner to fix the problem at hand.
Warm regards, Jon
Social Media Consultant
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Exellent response
Had a blocked toilet at about 8.45pm last night, rang RACV Home Assist and presto at 9.30 a plumber arrived and was able to clear the blockage and now all ok. Thank you for such prompt service
5 comments
Very good service......thank you RACV and thank you to the Plumber, all good......
Already done........
Elise E.RACV
Hi Patrica, thank you for your feedback regarding your experience with Emergency Home Assist. We love hearing our members experiences and would love to share your feedback with the tradesperson concer... Read more
ned. We would also love to use your feedback as part of our marketing material, so all our members are aware of the quality of service we provide in home emergencies.Similar opinion? Write a review on ieatwords.com.au!
Every thing was professional quick and friendly
I was very impressed with the service the plumber who performed the repair was very friendly arrived on time and fixed the problem. It did not take a lot of time but fixed.
1 comment
Elise E.RACV
Hi, thank you for your feedback regarding your experience with Emergency Home Assist. We love hearing our members experiences and would love to share your feedback with the tradesperson concerned.
W... Read more
e would also love to use your feedback as part of our marketing material, so all our members are aware of the quality of service we provide in home emergencies.Similar opinion? Write a review on ieatwords.com.au!
Excellent service
Burst pipe, no water, plumber here within 30 mins of call, all fixed shortly thereafter. Very grateful! Here are some more words to get up to the compulsory total of 30.
1 comment
Elise E.RACV
Hi, thank you for your feedback regarding your experience with Emergency Home Assist. We love hearing our members experiences and would love to share your feedback with the tradesperson concerned.
W... Read more
e would also love to use your feedback as part of our marketing material, so all our members are aware of the quality of service we provide in home emergencies.Similar opinion? Write a review on ieatwords.com.au!
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Elise E.RACV
Hi Peter.
ned. If you would like us to do this, could you please provide us with your member number via private message. We would also love to use your feedback as part of our marketing material, so all our members are aware of the quality of service we provide in home emergencies.Thank you for your feedback regarding your experience with Emergency Home Assist. We love hearing our member’s experiences and would love to share your feedback with the trades-person concer... Read more