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Reviews

4.3

115 reviews
5
(90)
4
(6)
3
(1)
2
(2)
1
(16)
  • Product Quality
    4.5 (57)
  • Return Claim MadeYes (1) · No (77)
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This is perfect

published

Had a roadworthy on our camper van done and was surprised at the low cost of it all really happy with the workmanship and the friendly staff will visit again

Trustworthy Automotive work

published

Rapid Tune in Pakenham as an honest and trustworthy place for all Automotive Repairs. Car services, car parts and customer service was excellent. Honest people are hard to find. Thanks

Incredible Service

published

The team at Hallam were incredibly professional, friendly and welcoming. Rapid Tune serviced my car to the highest possible standard and gave me a great deal. Would absolutely recommend coming here for any service!

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Laura

LauraSouth East Queensland, QLD

Life (car) savers

published

They’ve gone above and beyond to help find the issue with my car. I can drop in in the way home and they are happy to discuss the issues then book in for the next day. Honest people too



Belmore 43

Belmore 43Greater Melbourne (Outer), VIC

  • 2 reviews

Great Value for money

published

The team at Rapid Tune are always helpful, obliging, professional and honest in their dealings with me as a customer. Nothing is ever too much trouble for them. B. Clark

Ray B.

Ray B.South East Queensland, QLD

Excellent customer service

published

I had my car serviced here and felt well looked after from the time of enquiry till I collected my car. The team was cheerful and friendly. Excellent customer service.

Friendly service great price and outstanding work done on my vechicle im very happy

published

Im very satisfied well done would tell my friends that u do very professonial work im happy and easy to locate workand highly recommend o anyone the need there vichle serviced

Best Mechanic I’ve Been To

published

The receptionist was exceptional. Very friendly, kept me informed throughout the entire process with regular phone calls on the status of the repair, how far off parts were, etc. The car was spotless when I picked it up thanks to the complimentary car wash and clean they provide.
Would not go anywhere else in the future.

Jacqueline

JacquelineSouth East Queensland, QLD

Integrity is hard to find.

published

Rapid Tune revealed issues other mechanics had overlooked! Curious and accommodating at all times. Giving me up to date feedback throughout the time of my service. Cost effective compared to what I have previously experienced.

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Great service and polite np matter who you spoke with.

published

Sorry but I just can't be objective with my comments, just can't fault them.The team were great and you could see that they all worked as a team. No hesitation in recommending or using them again.

I feel safer to drive my car

published

I extremely satisfied with my car service by Rapid Tune.
From my first visit for regular service and knowing had to replace “master cylinder “, I have found Rapid Tune are reasonably priced for the job that was needed. They rang me beforehand before commencing what was needed.

Top job guys

Satisfied Client.

published

Negotiating for the service were quick and no hazel, with parts supplied by me. Pricing for the service is reasonable. Timely duration of the service and great job, well done.

Awesome team to deal with

published

Always friendly and approachable. Very reasonable prices. Staff who are very knowledgeable on a broad range of vehicles and services. Highly recommended.
They are quite good at calling you if there is any issues that may need to be looking at while the car is on their hoist and call you once the job is done

Afioae K.

Afioae K.Greater Melbourne (Outer), VIC

Excellent service and wonderful staff.

published

I would highly recommend Rapid Tune because they are simply the best I have ever been to. Thanks to Shane for looking after us and our toyota kluger. They even provided us with a vehicle to use while our one was getting fixed. Thanks guys. Keep it up.

Barry

BarryGreater Melbourne (Outer), VIC

Wonderful car service, excellent customer service

published

At all stages of the process i understood what was being done and why. I had no worries about leaving the car to be handled by the team at Rapid Tune Mornington.

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Great Service and Friendly Staff

published

I was referred by my Brother to go to Rapidtune Capalaba for my next service and was not disappointed. The Staff were friendly and prepared to throughly inspect my car for anything that might need replacing. They were courteous and made sure to call me before commencing further work, outlining the urgency of each repair. On top of this they even worked an extra 10 minutes after close to ensure that I had my car ready for work the next day.

MsTee

MsTeeGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Rapid Tune Derrimut

published

I am confident with the quality and work from the team at Rapid Tune Derrimut for my car repairs and servicing. I have have found them to be straight talking and also going above and beyond on occasion.
Communication is good and I'm always clear on what needs doing and what might be on the horizon but doesnt need attention yet.
Said another way - they don't undertake any work on your vehicle that you don't need and they don't tell you you need it if you don't.
Ethics in car mechanics - yes folks it really does happen!

The honesty and capability of the service was above and beyond my expectation, even after reading previous good reviews.

published

The fault in question was explained at a level easy enough for anyone to understand. The car was fixed in good time and removed a big weight off my shoulders.

Michelle J.

Michelle J.Greater Melbourne (Metropolitan), VIC

Honest and trustworthy

published

My car has been well maintained by Rapid Tune. Always honest and trustworthy unlike some car service companies. I have moved suburbs but still have my car serviced by Rapid Tune due to the trust factor.

  • Verified customer

Three reasons I will never go back. See below. Over charged and giving incorrect information on what needed to be done.

published

They over charged me for fixing my breaks
And said there was an oil leak. I got my friend who’s a mechanic he said there was no oil leak. I’ll never go back to rapid tune again and will endeavour to get a refund.
They said my tyres needed changing they were only 6 months old. I took them back to the tyre place and they said they had another 6 months in them.

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Questions & Answers

saints

saintsasked

My son took his Jeep to Rapid tune for a road worthy which they did. Before this the car never broke down> Since the road worth it has had the Alternator stuffed up then after getting that fixed it broke down again now they say it is the ECU. Is this all just a coincident or something else.

No answers
Felicia C.

Felicia C.asked

Do rapid tune use 2nd hand parts?

No answers

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