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Thi Lan huong NguyenSydney, NSW
I’m not satisfies rate I received because I want borrow CAR LOAN it’s not Loan Mortgage
Hi ! My applications Reference No: P-20200129023900-1 Consumer Loan and Mortgage very highly interested 14.50% why OZ CAR company office applications wrong details for Consumer Loan and Mortgage, am just want borrow from CAR LOAN, not to high interest, can you change to Car loan to me ? Because my son David have enough the documents payslip for Car loan, don’t need borrow too high interest 7 years, Can you contacts to me 0450590749 please my name Huong
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PatrickPerth, WA
- Verified customer
Professional, Fast and Friendly
A simple online process followed by professional, helpful personal contact. We received a great rate for our loan with all information provided upfront. I highly recommend Ratesetter for your next car loan.
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- Verified customer
Fantastic customer service
The team were great to deal with and kept in constant contact. The rates were fantastic and the fees reasonable. Would definitely recommend RateSetter to family and friends in the future.
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AndrewGreater Melbourne (Outer), VIC
- 6 reviews
- Verified customer
Teething problems quickly resolved.
Great customer service despite being bombarded with the same email about 4/5 times within an hour at one point...was compensated for by troubles.
Pretty clear up front regarding costs.
Got a bit of a surprise when completing the process that my interest rate had risen significantly but when I question this they'd realised their mistake and quickly rectified it.
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Md KawserSydney, NSW
- Verified customer
Over all good experience!
Great rate and easy process to deal with. Would have given big 5 star if the phone call wait was a bit shorter but saying that they respond to email inquiry very quickly.
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JoanneSouth East Queensland, QLD
- Verified customer
settlement completed
The rates available are very competitive. However the communication is limited and often late in the day which delays response and review of new documents that have been requested. I had to make several telephone calls to chase things up but fortunately you have a call back system which avoids long waits on hold.
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DanielMetropolitan Adelaide, SA
- Verified customer
Process of Re Finacing
Good experience. Tom was particularly handy and very responsive. Was always available to help.
VeriMoto app experience wasn't great, hence the lost star. But apart from that good experience. Would be happy to recommend.
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AudreyIllawarra, NSW
- Verified customer
Great sevice for what i needed!
Absolutely great! Fast efficient, polite service.
Will be, and have recommend to others.
Very professional staff. Rate is fantastic.
Repayments suits my needs. Cant complain staff very friendly.
Had no trouble with communication.
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- Verified customer
I would recommend them
Very helpful and fast loan service. No problems dealing with the friendly staff. Loan money paid within 4 days of loan submission. I would recommend RateSetter to anyone that's in need of a cheap interest rate car loan.
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RubyDarling Downs, QLD
- Verified customer
Excellent people to deal with
My husband and I are Very satisfied with the outcome, nice and friendly staff members, able to explain all questions and answers in simple terms/words. Would happily recommended them to family and friends.
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RyanPerth, WA
- Verified customer
Great example of a great lender
Great professional service, all costs associated with the loan were up front and transparent.
I am extremely happy, It was an easy process to follow. We will definitely be recommending RateSetter to our friends.
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- Verified customer
Easy and fast process
Customer service was fast and easy, electronic payment was very quick. Great company, would recommend to anyone. If you want a great rate these guys are for you. Would definitely use again
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- Verified customer
Good service, got approved but waiting for the money
Numerous auto emails but we're getting there. My application for a loan has been approved but I still haven't received the money for the loan yet as we speak. So, hopefully, the money will come soon.
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- Verified customer
Easy, simple process, quick turn around.
Quick and easy to use went through savvy broker quick settlement.some high initial costs with loan integrated into the loan but is to be expected with low rates. has online account setup for you.
would definitely recommend just for ease no fuss approach
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RichieMetropolitan Adelaide, SA
- 3 reviews
misleading and not transparent
Not advised of exhorbitant fees by their broker from 360 finance in Brisbane. I was told you should read the fine print. I did and the fees were only disclosed after i had accepted their offer which they text message and email you encouraging you to do it
5 comments
I didn't receive your rate estimate until i accepted your loan. I asked for a copy on my first email correspondence from you and that did not happen nor did i get a response to and still haven't had one.
I don't expect to have to read every line i expect to be told about the fees in advance by your broker selling/reselling your products. He did not disclose any of them. I also asked for the contract t... Read more
o be terminated once i received your contract and read it. Your money had not hit my bank. You stalled in responding to me until it had reached my bank and said too late. I have written emails to you telling you to STOP. all within the rights set out on your contract. Refer Point 3 on page 5 of your contract information sheet.Similar opinion? Write a review on ieatwords.com.au!
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BabuMelbourne
- 2 reviews
- Verified customer
Good experience
Very good response
Low cost
Very satisfied
Good experience,better trained people and very professional I am very happy with service
This my second loan with them
Very helpful to finnalise loan
Very good response
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The reviewer stated that an incentive was offered for this review
JeffPerth, WA
- Verified customer
Fast, professional service
The process was relatively quick and easy. RateSetter provided a great interest rate and excellent service. They made each step easy to understand, so there were no surprises. I would be happy to use them again.
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Craig PSouth East Queensland, QLD
- 2 reviews
- Verified customer
Found the process very easy and fast
Was a very easy fast process that covered everything we needed and they were very helpful throughout the whole process. Was very happy with the interest rate and would definitely recommend rateseter to others.
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DavidGreater Melbourne (Metropolitan), VIC
- Verified customer
Fantastic service and very easy process
Just signed up for a car loan from RateSetter. The process was painless and very easy to complete. Customer service was excellent with RateSetter continually updateing process. Will definatel refer on
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- Verified customer
Quick and easy
Rate setter gave us a Quick response with our approval, and we got a fast settlement so we can get into our new car promptly. Also were excellent with all questions we had.
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Alexandra S.RateSetter
Hi Richie, I am sorry if you feel you did not have a good experience with RateSetter. The fees applicable to a loan are displayed at the RateEstimate stage, before proceeding with an application, and ... Read more
in your loan contract which you download and read through prior to accepting the loan. I am sorry if your broker didn't advise you of these fees, but at RateSetter we do aim to be as transparent as possible in advising of applicable fees. Apologies again for any confusion you experienced, please get in touch at [email protected] if you need any further information. Thank you, Alex