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- NSW, Kellyville (HomeWorld)
- Verified customer
From Dream to Reality
Just like any novice and first home hunter, we went to Homeworld at both Kellyville and Leppington.
After browsing through all the display homes and discussions with each of the builders there, we narrowed down to Rawson Homes to build our first home.
Ton at Leppington Homeworld was really helpful and helped us a lot in understanding the entire process and always made sure to address all our concerns. He was an excellent New Home Sales Consultant and never rushed on doing things which was a Key point for us to proceed ahead with him.
We disc...Read more
ussed all our ideas and were quoted a price which was within our budget and then we asked for a Tender to be prepared. Tender Presentation and Plan Presentation was arranged in a months time and then we stepped into the treacherous Pre-Construction Journey.Similar opinion? Write a review on ieatwords.com.au!
H TranAU
- ACT
- Verified customer
Very happy Rawson Homes build experience!
We've been in our Rawson built-home for a year now. Being our first build (and living interstate at the time), we were nervous about the process, but are very happy we chose Rawson Homes (ACT) and would recommend them to anyone considering a new house build.
The sales process went smoothly, with Mal making valuable suggestions and advice on tweaking the floorplan to meet our needs. He was knowledgeable, realistic, honest and transparent; and we never felt under any sales pressure.
The selection process was overwhelming and tiring despite ...Read more
us being quite well prepared, but Fran's advice was excellent and she made it an enjoyable experience. We encountered a few frustrations during the pre-construction phase; and felt the process could have been streamlined to allow the build to have started sooner. There were a few misunderstandings that led to delays in booking us in for key appointments, the process wasn't made clear enough, and there was unnecessary back and forth via email. In the end, it was nothing major - but there was room for improvement. E.g. I'd much prefer a quick phone conversation that is followed up with confirmation in email.. but it was hard to get hold of our Pre-construction administrator on the phone. After about 6 months of pre-construction, our build finally started. We were very fortunate to be assigned Chris as our site supervisor; a young ambitious guy who has a wealth of building knowledge, a "can do" attitude that delivered on almost all of his promises. He communicated well, was always available when needed, and he worked damn hard. Construction wasn't without a few issues (I've never heard of a perfect build!), but Chris was able to rectify any issues promptly. We asked him to get us in by Easter, and he delivered; building the house in 6-7 months. He is absolutely a very valuable asset to Rawson Homes.Similar opinion? Write a review on ieatwords.com.au!
KrissSydney, NSW
- NSW
- Verified customer
Amazing Service
We have recently completed our home construction with Rawson Homes and would like to give a huge thanks to our construction supervisor, Eduardo. Because of him the process was less stressful. A very down to earth person, he was responsive, communicative and friendly and kept us updating weekly with the progress of our house. It has been an amazing experience with him.
Thank you.
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Ash
- 2 reviews
- NSW
- Verified customer
Thank You Rawson Homes Team
Our home is completed few weeks ago by Rawson Homes and so far, so good the construction journey is very enjoyable. Special mention to site manager Andrew and Construction Admin Manager Tracey. The communication from them was great. Site Manager kept us informed throughout the construction process, providing weekly update in timely manner and answer/resolve any query to satisfaction we raised to him. We recommend Rawson homes who wants stress free enjoyable home construction journey.
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Burton
- 2 reviews
- NSW, Rhodes
- Verified customer
An amazing journey throughout pre-construction! Melissa is a superstar.
We had a great experience in the sales stage of our purchase with Elya (further details in our first review) and didn't know how it could match that same energy. But after finishing up the pre-construction stage, it truly has and more! It was such an amazing experience. Everyone in the company had a willingness to help us, even if they weren't dealing with us directly. From externals to internals, electricals, everyone was warm and such great help. This even includes the external companies we've dealt with: brickyard, landscaping and tile direc...Read more
t- all were so great! A special shout out to ALL the amazing, professional and intelligent women we dealt with throughout the pre-construction stage. You are all incredible! Gerry, Alyson, Chloe and Lisa who we dealt with directly in our appointments- you ladies were next level, thank you for all your help! But we seriously even had colour specialists who we didn't have for the appointment, wholeheartedly willing to help chase up info for us whilst we continued our appointment with Lisa so we wouldn't waste time. Just amazing. We came into this process understanding that there is never going to be a perfect building company, it just isn't realistic. We recommend this mindset as well as doing your research, talking to people you know or they know in the building industry and e-mail everything (even when you just get off the phone) so you have an e-mail trail. We had some miscommunication and misunderstandings at the start that affected our expectations in the pre-construction phase but even with that, we would have given Rawson 4 stars as they were always willing to help wherever possible. Having Melissa as our pre-construction administrator bumped it up to a solid 5 stars. We had another pre-con administrator first who was super lovely as well but then left the business. We were a bit anxious as we didn't want any confusion in the change over. Then Melissa called to introduce herself and all was well. Melissa brings not only hard work, efficiency, knowledge and an initiative to find out more if anything is unknown or miscommunicated, but most importantly she brought a sense of peace and calm that really added a blessing to our process. This brought us a reassurance that was met by action, not just words. Even in some mix ups, Melissa was always there to hear us out and chase up anything needing to be amended with a happy heart.Similar opinion? Write a review on ieatwords.com.au!
KateSydney, NSW
- NSW, Rhodes
- Verified customer
Rawson Homes knockdown rebuild
We have just moved into our new home built by Rawson Homes. I can highly recommend them. They are very professional from the first meeting out at the display center to the last meeting we had with our Site Manager Daniel to hand over the keys. The entire build was enjoyable and worry free as we had total trust in Daniel and his abilities to deliver a high quality home in a very timely manner. He had high expectations of every tradesperson on site and every product installed and it shows. He managed our time expectations very well and kept us up...Read more
to date weekly on the following weeks plans. During the entire build I don't think he took longer than one hour to get back to us with any questions we had, and we had a lot! From the day the slab went down to the day we received our keys was 8.5 months and that included the Christmas break, our house is a two story five bed house. We are very happy with the quality of the build and already do recommend Rawson to our friends.Similar opinion? Write a review on ieatwords.com.au!
Suhaib AtyaSydney, NSW
- NSW, Leppington (HomeWorld)
- Verified customer
Excellent
Every thing very good so far!
Can’t wait to see my home finish!
Rawson very professional and classy company!
So I’m happy with the service and amazing stuff.
The pre-construction stuffs are amazing with excellent quality job.
Thank you Rawson for everything.
Always recommend to other’s who is looking for good quality service and good quality job.
Thank you again
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The reviewer stated that an incentive was offered for this review
ChathuraSydney, NSW
- NSW, Elara, Marsden Park
- Verified customer
Special thanks to Tracey for her amazing work
This special note of thanks goes to our Construction Administration Manager Tracey without whom our journey would not have ended this satisfied. She was exceptional in every possible way in delivering her service, going above and beyond and was fully transparent of where things were during the whole construction process.
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CarlyNew South Wales
- NSW, Calderwood Valley
- Verified customer
Impressed by the best
So far our experience has been smooth sailing. Special mention to Hayley who has kept us informed, up to date and always willing to answer our questions and explain the process. Hayley has contacted us throughout the whole process and ensured our build was on track. We recommend Rawson to anyone who wants a stress free build from a company that takes the time to make the experience enjoyable.
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Dibya SubbaSydney, NSW
- 2 reviews
- NSW, Rhodes
- Verified customer
Our Dream home
Building your dream home is wonderful experience if you are in good hands. For us, this journey has been smooth sailing from the time of our tender presentation to the construction phase. No of appointments and numerous small decisions that has to be made during the process and finding a balance to manage the cost without compromising on the quality of built is an arduous task and Representatives from Rawson homes at these different stages made it easy for us. Our special shout out goes to Melissa Tallis, our Pre-Contruction Advisor for her constant support throughout and managing few hiccups along the way. She sure is customer focussed and good at her craft.
- Dibya Subba & Surina Dongol
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- NSW, Rhodes
- Verified customer
Great experience with Rawson Homes
I have great experience with Rawson Homes during pre construction period. They are professional and helpful. They support us during the whole process and walk through all the issues with us. They offered reliable advice and suggestion, so we can work out all the problems with no worries. Thanks to their hard work, our house construction can start on time.
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chen a.Sydney, NSW
- NSW, Elara, Marsden Park
- Verified customer
Easy communications, smooth transaction with John
John helped us build our first new house at Marsden Park. With his knowledge and experience that whole process went very smoothly. During the build everything explained and documented. We can always getting touch with John easily. All steps, instructions and other related information are clearly passed on to us. Highly recommended!!!
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The reviewer stated that an incentive was offered for this review
RodilloSydney, NSW
- NSW, Leppington (HomeWorld)
- Verified customer
No Difficulties Experienced
I would like to express my full satisfaction for the excellent service I experienced during the pre-construction stage of our house in Leppington. The Rawson staff in its Camden Office are truly professional and organised. I was regularly updated of the progress of my file, properly guided on what to do, received valuable tips, especially in colour selection and always ready to show the cost of any query on variation. I am particularly grateful to Hayley who flooded my email with her updates and the documents that needed to be signed and submitted. I can feel her personal attention to this house project. I am equally thankful too to her team and to the other staff of Rawson, namely: Lisa, Alyson, Chloe, Kelly and Tracey.
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pckCentral West, NSW
- 2 reviews
- NSW, Dubbo
- Verified customer
Couldn't be happier !
Rawson did a great job from the initial consultation through to the final handover. They were full of good ideas and suggestions that made our final home unique and totally suitable to our needs. They came in on time & under budget, brilliant ! The build quality is superb and all fittings are high quality. I would recommend Rawson to anyone seeking a top quality home.
1 comment
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ManishSydney, NSW
- NSW, Leppington (HomeWorld)
- Verified customer
Really impressed....
Our home was completed just few weeks ago with Rawson homes and we are really impressed with the service.
Eduardo Silva, our site manager has done a brilliant job with our home. He is always quick to respond and always ready to help n solve the issues even in day off. He is amazing at following up our request and solving the issues.
Thank you rawson homes and the teams. We would choose Rawson homes again for our 2nd house in future.
1 comment
Rawson H.Rawson Homes
Hi Manish,
Thanks so much for your feedback on Ed. We have a great team here at Rawson Homes and really appreciate hearing from happy customers.... Read more
We hope you enjoy your Rawson Home for many years to come! - Rawson HomesSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how Rawson Homes compares to other Home Builders
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- NSW
- Verified customer
Great Work
We selected Rawson Homes to build our new dream home. The building is nearly complete. The project goes well with a number of surprises as usual. Our site manager Jesse looks after us well with proper solutions. He communicates with us regular. We are looking forward to seeing our completed home soon.
Jacky
1 comment
Rawson H.Rawson Homes
Thanks so much for your review, Jacky. We really appreciate you taking the time out to share your experience with us. Kind regards, Rawson Homes
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- NSW, Elara, Marsden Park
- Verified customer
Great work by John
We recently had the pleasure of building with John at Marsden Park. He made the process easy and was honest in his approach, advising of problems before they were issues that would delay our handover. John actioned all the minor items raised during our Final walk through in order to hand over a finished home to us without niggling issues.
1 comment
Rawson H.Rawson Homes
Hi Paul,
Thank you for your feedback. We are glad to hear that Johnhas been so helpful!... Read more
We hope you enjoy your new home for many years to come! - Rawson HomeSimilar opinion? Write a review on ieatwords.com.au!
Nam P.Sydney, NSW
- NSW, Rhodes
- Verified customer
Warranty Repairworks
I would like to single out Fred Younes (warranty supervisor) for commendation. We experienced major water leakage through our roof and ceiling during recent heavy rainfalls. Fred reassured us in our distress and organised for repair works in a very timely manner. We can't thank him and his dedicated team enough. We are very happy with the quality of the repair works. Fred is an asset to Rawson Homes.
Sincere thanks
Nam
1 comment
Rawson H.Rawson Homes
Thanks so much for your review, Nam. We're so happy to hear you love your new home. We hope you enjoy it for many years to come.
Kind regards
Rawson Homes
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ClaudsSydney, NSW
- 2 reviews
- NSW, Rhodes
- Verified customer
Rocky Start, but STELLA finish!
It all started well. Picked the house - spoke to the salesman - organised the papers and we were ready to go. Plans get submitted to Council and our nightmare begins. Unfortunately I don't believe Rawson were ready to deal with Bayside Council. Long winded story, an additional 25k slapped on top of what we had already agreed upon. The selection process was pretty straight forward. Good quality fittings and great advise.
The DA is approved and the build begins. The build was pretty straight forward. Our Project Manager Brendan was fantastic. Ke...Read more
1 comment
Rawson H.Rawson Homes
Thanks so much for kind words, Clauds. We really appreciate you taking the time out to share your experience with us. Kind regards Rawson Homes
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WainneSydney, NSW
- NSW, Kellyville (HomeWorld)
- Verified customer
Best Building Experiences among 3 Houses I Have Built
Rawson Homes is not a cheap option in the market, but we decided to choose it after a 3rd time visit in Homeworld. The showrooms in Homeworld are well chosen and meet many different customer needs. The service of the sales person Ethan was great, he helped on the drafts and made a standard plan larger, creating the 5th bedroom as well. The experience of color selection etc were also good, the consultants are professionally trained and advised on the best combinations. Chris is one of the best builders, he monitored the project well and kept upd...Read more
ating me on a weekly basis. There are a few touch-ups to do after the walk-through, and are all done properly on handover, perfect work. Among the 3 builders I have used, Rawson Homes is the best choice if you weight heavily on quality.1 comment
Rawson H.Rawson Homes
Hi Wainne,
Thanks so much for your feedback on our team. We have great team members here at Rawson Homes and really appreciate hearing from happy customers.... Read more
We hope you enjoy your Rawson Home for many years to come! - Rawson HomesSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Di Hasked
Hi I built with you and handover was sept 2017
How long is warranty and builder defects. The rain this weekend has exposed some issues. I dont want to give a bad review on here yet as hopefully you will be replying and following up Monday Morning. Please could you PM me or get someone to call
4 answers
Rawson H.Rawson Homes
Hi Di H, We are dissapointed that you have had this experience. May we request for your job number and location via pricate message?
how do i Private message?
Rawson H.Rawson Homes
Hi Di, I have sent you a private message which you can respond to.
alexasked
Hi Rawson homes, I love your work and home but have some issues with a new house that I’m building with Rawson in box hill NSW. I don’t want to go public and ruin everyone hard work. I have few questions/issues to raise with Rawson . Can some help me out
2 answers
Rawson H.Rawson Homes
Hi Alex, Thanks for letting us know about your recent experience with Rawson Homes.
We take feedback like this very seriously and are sorry to hear of your concerns. Can you please private message us with your build number, location and best contact information so we can get in touch?
Kind regards
Rawson Homes
thanks, How do I submit a private message
L BZasked
With these reviews, am scared of building a home. What can make someone trust?
No answers
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Rawson H.Rawson Homes
Thanks so much for your review, pck. We're so happy to hear you love your new home. We hope you enjoy it for many years to come.
Kind regards
Rawson Homes