Under Carl’s stewardship, the build was managed excellently. We requested and received weekly updates (or fortnightly) keeping us appraised of the build progress at every stage. This gave us a great deal of confidence as the project progressed and allowed us to organise issues when they arose.
Upon being informed of a change in Site Supervisor during the final phases of construction, we had concerns that the level of communication we had received to that point would not continue. This proved accurate and this caused my wife and I additional st...Read more

My husband and I just wanted to let you know what an amazing experience it has been building with Rawson and having Chris Gozzard as our site manager. While many people say building a house is one of the most stressful things anyone can do, we found it to be absolutely wonderful and far from stressful.

From the very beginning Chris was always available to answer our questions, called back straight away if we left a message and was very flexible with meeting us on site whenever we requested.
If there were any issues with our selections (carpe...Read more

It is the first time we are in process of building our own dream home. It is stressful and overly time consuming. It is in fact but working with Rawson Homess such a professional team, truly its so smooth, interesting, learning and enjoyable moments.
Started with Mal chin to Frances-everyone is so helpful and with fully packed product knowledge.. it was so exciting to work with Elyse as we found she is the precious gem of Rawson homes in Canberra. She made our life so easy in choosing Internal/external selections as there are many confusing ...Read more

1) Some of the inclusions and discussions with the sales agent has not correctly translated to pre-construction. We were asked by the pre-construction admin that we have to do the drive way and path ourselves if we want concrete aggregate. But I have email evidence from the sales agent in the company for over 20years saying he’s waiting for a price. This is just the beginning of our frustrations.

2) Visuals in the home selection book are misleading. We were asked to pay an additional $7.5k for the standard majestic facade, to make it look like...Read more

We have had a poor experience with Rawson Homes in Canberra. I‘m mostly happy with the house design but the build quality is poor. I wouldn't expect anything near the build quality you will see at the display home, even if you ask for upgraded fittings they may not be installed to an acceptable standard or to the national/state standards. Some examples are:
1. Within 4 months of moving in, the shower floor leaked through to the walk in food pantry below and caused black mold to grow on walls. Also the floor tiles in the shower were laid ...Read more

We have just moved to our Rawson home. The management of the build was good. We had two site supervisors during construction. The first gave us email communications on weekly basis. We found the second site supervisor (Chris) to be good with progressing the build along and found him to be really professional and a good communicator. The workmanship on the property was really great on the internals. The garage slab set out for under the roller door was a mistake and the patching of the slab terrible. The outside has a few problems with eaves she...Read more

From the beginning we felt super comfortable with giving Rawson the go ahead to build our first home. Mal was thorough and easy to contact and with the plans, they were flexible which made us extremely happy as we got to expand the designs to suit us and the block size. Fran made it easy for us to choose all the fittings and fixtures and was able to preempt any issues we raised, which saved many arguments! Steve was the final piece in the puzzle and enabled us to relax along the way while the build took place. Steve picked up errors and advised...Read more

We have no any ideas and knowledge to build a house in the beginning. It was Rawson Homes staff who explained the construction plan, advise the design, colour selection and provided helpful advice for home building. Our site manager not only managed the progress of the house construction, but also provided very useful advice and knowledge to educate us about the selection of the materials, the stages of construction, the projection of the completion. We understood that each site manager has quite a few building projects, however, our site manag...Read more

We signed our tender at the end of Aug 2016, and building approval was granted in mid-Jan. In total, it took a few month to get start construction on site from March 2017. It's really a bit long preparation period for us. Not quite sure why is that. The construction process went smooth but very slow, there was no one work on my site for about 4 weeks for some reason in May. The site manager was polite when we met him on site very time, but he could never met the timeframe him told us so. Because of the construction delay we had to reschedule ou...Read more