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Reviews

4.4

616 reviews
5
(456)
4
(74)
3
(14)
2
(17)
1
(55)
  • Build Stage
    • Post-Construction (195)
    • Pre-Construction (91)
    • Mid-Construction (24)
  • Customer Service
    4.6 (244)
  • Site Admin
    4.6 (171)
  • Timeliness
    4.4 (186)
  • Structural Integrity
    4.7 (131)
  • Plumbing & Waterproofing
    4.6 (128)
  • Electrical & Lighting
    4.7 (136)
  • Flooring
    4.6 (132)
  • Transparency
    4.5 (195)
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MInh

MInhSydney, NSW

  • NSW
  • Verified customer

Perfect Warranty Works.

published

Mr Scott, Who is Warranty Manager at Rawson warranty Department, he is absolutely honest and fabulous. He has done fantastic works for my house. We would like to thank to MR Scott and Warranty Department. Thank you very much Mr Scott again, hope Rawson has more employees like him. Thanks God for me to meet him.

Customer Service
Build StagePost-Construction
Construction End DateApril 2020
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Minh. We really appreciate you taking the time out to share your experience with us. Kind regards, Rawson Homes

The reviewer stated that an incentive was offered for this review

JSmith35

JSmith35MELBOURNE

Huge shout out to John

published

We were delighted to have John as our site supervisor. He treated our home as though it were his and the care and attention to detail that he showed at every stage of the build made the entire process stress free and enjoyable for us. Thank you John for our lovely new home.

Customer Service
Build StagePost-Construction
Construction End DateMarch 2020
1 comment
Rawson Homes
Rawson H.Rawson Homes

Completed on time without any issues

published

Cost was well within the budget and we are still in 3 months defects free period. There are some defects which is usual I guess and even after the handover, they called me to check if we have any issues.

I surely recommend Rawson if anyone is looking to build the house.

Build StagePost-Construction
Construction End DateDecember 2020
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Niraj. We really appreciate you taking the time out to share your experience with us. Kind regards, Rawson Homes

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Kelly

KellySydney, NSW

Highly recommend Rawson

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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1 comment
Rawson Homes
Rawson H.Rawson Homes
Richards

RichardsSydney, NSW

Great transparency, integrity and communication, the final product was a Superior Home

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Richards. We're so happy to hear you love your new home. We hope you enjoy it for many years to come.
Kind regards
Rawson Homes

Adrian Adams

Adrian AdamsSydney Surrounds, NSW

Perfect New House Build

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Hi Adrian, Thanks so much for your feedback. We have a great team here at Rawson Homes and really appreciate hearing from happy customers. We hope you enjoy your Rawson Home for many years to come. Kind regards, Rawson Homes

T H

T HSydney, NSW

  • 2 reviews

Impressed with our quality home and great project manager

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for kind words, TH. We really appreciate you taking the time out to share your experience with us. Kind regards Rawson Homes

Beth G.

Beth G.Hunter Region, NSW

Great pre-construction experience with Rawson

published
Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Beth. We really appreciate you taking the time out to share your experience with us. Kind regards, Rawson Homes

Thank you John

published

The Rawson construction quality is good but there is a mismatch with the initial signed contract and the drawing which we did not realize as we were thinking it should be fine (because we are not architect).

However, we should definitely thank Rawson for assigning John as a supervisor to our building - he is awesome, he took care of our building like he is building his own house, he was very clear in explaining the progress of the construction and picked up couple of defects that we wouldn't have seen and any concerns we raised he just made it and accommodated our requests.
He is very friendly and helpful pre and post construction as well.

Customer Service
Build StagePost-Construction
Construction End DateMarch 2020
1 comment
Rawson Homes
Rawson H.Rawson Homes
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Raymond

RaymondNew South Wales

Great Job Rawson and John

published

Thank you Rawson for sending John as our site supervisor. John is very helpful and accommodating from Day 1 until post handover. John is also a quality worker ensuring that work is done properly. John explained everything for us to understand better what is happening to our construction and keeping us updated.
We will recommend Rawson Homes definitely. Thank you John.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

The reviewer stated that an incentive was offered for this review

Jordan

JordanSydney, NSW

  • 2 reviews

Great house but warrenty not that great

published

Rawson did a pretty good job in building our home but when we try to send them an email to fix some things around the house which should be under warranty they have not responded to both both my emails and it's been 2-3 weeks since my initial email. Very dissapointed in the post service of building the property.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2017
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes
Isabella Wang

Isabella WangSydney, NSW

  • 3 reviews

Terrible

published
  • +3
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StagePost-Construction
Construction End DateOctober 2018
See all answers
2 comments
Isabella Wang
Isabella Wang
Rawson Homes
Rawson H.Rawson Homes
Stephen

StephenSydney, NSW

New Home with Rawson

published

Very happy with our Rawson Home. John was a pleasure to work with throughout the construction process. He accommodated all our requests and continued to be helpful after handover.

The pre-construction process could be approved with better clarity in how inclusions/exclusions are communicated. Again, happy with the construction process and the final product.

Build StagePost-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for kind words, Stephen. We really appreciate you taking the time out to share your experience with us!
Kind regards
Rawson Homes

Joel

JoelSydney, NSW

Thank you Rawson and Kane

published

Thank you Rawson for great job done in the house. Everything is perfectly done. Thank you for assigning the project to Kane. He is very accomodating with all our inquiries. Very helpful. We are very satisfied in how everything turned up. It very easy stress free process from the beginning.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for kind words, Joel. We really appreciate you taking the time out to share your experience with us!
Kind regards
Rawson Homes

bedi

bediSydney, NSW

  • 2 reviews

It was very good

published

Our Pre Construction Administrator Sheridda was brilliant. She was very helpful and she did an amazing job in making all our paperwork process smooth. She answered all our queries and concerns and also went beyond her normal role for making this process easy for us. I hope our next building phase will be as easy as the Pre construction phase with Rawson homes.

Customer Service
Transparency
Timeliness
Build StagePre-Construction
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for kind words, Bedi. We really appreciate you taking the time out to share your experience with us!
Kind regards
Rawson Homes

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Amazing journey with Rawson Homes

published

It was an exciting journey from start to finish with Rawson Homes. From pre-construction approvals till Handover was a smooth sail. Go our home few days back.
Our Site Supervisor John Abboud was great thought the construction process. He has provided timely updates during all phases. His attention to details is awesome as he pointed out minor defects during our inspection which we wouldn’t have noticed. Everything was done prior to handover and really happy with the work at the finish.
Thank you so much John and Rawson Homes for all the effort to put our dream home to life.

Regards
Lot 315 Horizon

Site Admin
Build StagePost-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

Hi Anil, Thanks so much for your feedback. We have a great team here at Rawson Homes and really appreciate hearing from happy customers. We hope you enjoy your Rawson Home for many years to come. Kind regards, Rawson Homes

Rawson Home and Land package

published

John was a great ss to have, he was very thorough and made sure the build was completed perfectly. He picked up on many defects that we wouldn’t have seen, and any issues we did raise were corrected very quickly. A great guy to deal with right to the end!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Luke. We really appreciate you taking the time out to share your experience with us. Kind regards, Rawson Homes

Excellent job from John

published

We got our brand new home today. John has done an excellent job. He’s a very good person and very helpful. Also, have a very good knowledge of house construction. We highly recommended that he’s very good asset to the Rawson Homes. We are really happy with his work. Thank you Very much John for all your commitment to put out a very beautiful house for us. Best Regards from Lot 318 Horizon.

Build StagePost-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Ann! We hope you enjoy your new home for many years to come.
Kind regards
Rawson Homes

The reviewer stated that an incentive was offered for this review

Jesus

JesusSydney, NSW

Great Experience from Rawson Staff during Pre-construction.

published

Staff from Rawson Homes Camden is very professional and have all the knowledge To help their client duting pre-construction period. We’re first home buyer and building a new ( dream) house is not easy but if you deal with this people, things is absolutely easy. Thanks to Hayley & Vanessa for the assistance and you both amzing..All the best..

Build StagePre-Construction
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Jesus. We really appreciate you taking the time out to share your experience with us. Kind regards, Rawson Homes

Thean Lean

Thean LeanSydney, NSW

Booking to Pre-Construction

published
Customer Service
Transparency
Timeliness
Build StagePre-Construction
See all answers
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Thean. We really appreciate you taking the time out to share your experience with us. Kind regards, Rawson Homes

Page 2 of 31
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Questions & Answers

Di H

Di Hasked

Rawson Homes

Hi I built with you and handover was sept 2017
How long is warranty and builder defects. The rain this weekend has exposed some issues. I dont want to give a bad review on here yet as hopefully you will be replying and following up Monday Morning. Please could you PM me or get someone to call

4 answers
Rawson Homes
Rawson H.Rawson Homes

Hi Di H, We are dissapointed that you have had this experience. May we request for your job number and location via pricate message?

Di H
Di H

how do i Private message?

Rawson Homes
Rawson H.Rawson Homes

Hi Di, I have sent you a private message which you can respond to.

alex

alexasked

Rawson Homes

Hi Rawson homes, I love your work and home but have some issues with a new house that I’m building with Rawson in box hill NSW. I don’t want to go public and ruin everyone hard work. I have few questions/issues to raise with Rawson . Can some help me out

2 answers
Rawson Homes
Rawson H.Rawson Homes

Hi Alex, Thanks for letting us know about your recent experience with Rawson Homes.
We take feedback like this very seriously and are sorry to hear of your concerns. Can you please private message us with your build number, location and best contact information so we can get in touch?
Kind regards
Rawson Homes

alex
alex

thanks, How do I submit a private message

L BZ

L BZasked

Rawson Homes

With these reviews, am scared of building a home. What can make someone trust?

No answers

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