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Reviews

4.4

616 reviews
5
(456)
4
(74)
3
(14)
2
(17)
1
(55)
  • Build Stage
    • Post-Construction (195)
    • Pre-Construction (91)
    • Mid-Construction (24)
  • Customer Service
    4.6 (244)
  • Site Admin
    4.6 (171)
  • Timeliness
    4.4 (186)
  • Structural Integrity
    4.7 (131)
  • Plumbing & Waterproofing
    4.6 (128)
  • Electrical & Lighting
    4.7 (136)
  • Flooring
    4.6 (132)
  • Transparency
    4.5 (195)
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Reviewer Photos & Videos

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Tim T

Tim TSydney, NSW

Great building, lovely home

published
1 comment
Rawson Homes
Rawson H.Rawson Homes

Hi Bhargav, Thanks so much for your feedback. We have a great team here at Rawson Homes and really appreciate hearing from happy customers. We hope you enjoy your Rawson Home for many years to come. Kind regards Rawson Homes

Natalie Sufong

Natalie SufongSydney, NSW

  • 2 reviews

Definitely would build with Rawson again!

published
1 comment
Rawson Homes
Rawson H.Rawson Homes
amy1977

amy1977Hunter Region, NSW

Pre Construction- Warnervale Home World

published
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Amy. We really appreciate you taking the time out to share your experience with us. Kind regards, Rawson Homes



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Jae Kim

Jae KimSydney, NSW

The new house is Awesome! Thanks to Tracey and Kane!

published

Thanks again to Rawson Homes. The final product are as per specs exactly. Wonderful Finishes. Also thank you for regular updates with photos weekly. I really rally like colours of interiors and exterior. And also offered very flexible options. I will build houses again if I have any chances in the future. Thanks again.

1 comment
Rawson Homes
Rawson H.Rawson Homes
Godforgiveyou666

Godforgiveyou666Sydney, NSW

  • 2 reviews

Love the customer service I have received from the pre-construction team.

published
1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for kind words. We really appreciate you taking the time out to share your experience with us!
Kind regards
Rawson Homes

Leak in garage has no new home warranty

published

Our new home (Huntley 31) built with Rawson Homes finished in March 2022 is now leaking in the garage during the heavy thunder storm. The colour bond on the roof does not have a seal, which leaves a hole on the roof and allows water to go through, is a design problem as the garage should be completely sealed. The garage cannot withstand a heavy thunder storm.

Rawson Homes declined the responsibility of garage leak and they told me the damages are not under new home warranty. They advised me to lodge a claim to my home insurance company.

Does it mean I will need to lodge a claim of leak damage to my home insurance company after every single heavy thunder storm in the future?

2 comments
Rawson Homes
Rawson H.Rawson Homes
Westbourne
Westbourne
Alan

Alan

  • 5 reviews

Poor Quality and Standards. First Home Buyers Look Elsewhere.

published
  • +4
1 comment
Rawson Homes
Rawson H.Rawson Homes
  • NSW
  • Verified customer

Overall great building experience

published

So far we're very satisfied with the overall building and handover experience. Joe our site supervisor ensured that we were informed every step of the way. He answered questions thoroughly. And was even apologetic that we couldn't move in before Christmas, but we understood the delays were beyond his control. We had two independent building inspections, which showed there was minimal issues and all of which were rectified in a timely manner. We were very impressed particularly with the PCI and handover stages. Joe was very helpful, informative and overall very professional. Kudos to the whole team, but especially to Joe.

1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Vash & Nikki. We hope you enjoy your Rawson Home for many years to come.
Kind regards
Rawson Homes

Valene

Valene

  • 2 reviews

Excited to move in!

published

Our build was managed well and my husband, son and I are excited to move in. Joe did an amazing job during our final inspection and handover, answering all our questions and concerns honestly, he also gave us some practical advice. A special thank you to Joe and to Rawson homes for our new house!

1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for kind words. We really appreciate you taking the time out to share your experience with us!
Kind regards
Rawson Homes

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Excited to move in!

published

Our build was managed well and the workmanship was great. Joe did an amazing job with the final inspection and handover, answering our concerns and questions with honesty, he also gave us amazing advice. We're excited to move in! A special thank you to Joe for all his hard work and to Rawson Homes!

1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Sandeep. We hope you enjoy your Rawson Home for many years to come.
Kind regards
Rawson Homes

Warranty Issues Solved

published

Built a 2 storey home with Rawsons at Schofields. Supervisor Jesse was very helpful during construction and got things done quickly. Had some warranty issues as is normal with any build. Got off to a slow start intially, but once our new warranty manager Fred took over the case, things got moving and quickly resolved. Even detected potential issues that was quickly rectified. As with any business, the right people makes all the difference.

1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Alan. We really appreciate you taking the time out to share your experience with us!
Kind regards
Rawson Homes

Pre-construction Administrator

published

Big Thanks to our Pre-construction administrator Maddison, she was very professional in her Job. She was very good in communication and easily approachable through phone and emails. She knows the process and requirements of clients and easily resolved all the querries, we have a flawless execution and have a great experience with her for entire pre-construction process.

Really appreciate all your support

1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for kind words, Ast. We really appreciate you taking the time out to share your experience with us!
Kind regards
Rawson Homes

Nirmal

NirmalSydney, NSW

Beautiful home and exceptional service!

published

Very pleased with our build with Rawson Homes in Marsden park. In particular Joe, the site supervisor, was an absolute pleasure to work with. His attention to detail and focus on client satisfaction is like no other builder we've seen. Even after we moved in, he came to check up and make sure there were no issues in the house. We would definitely build with Rawson again.

1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Nirmal. We hope you enjoy it for many years to come.
Kind regards
Rawson Homes

5 Stars

published

Rawson Homes always live up to their expectations not only during the construction of our home but in the post construction period. Fred thank you once again for your help in resolving the minor issues in the post construction stage of our house. Not only is he well organised but always makes sure the owner of the house is completely satisfied with the completion of the job. Thank you so much! We are glad that Rawson homes have fantastic staff like you that are always willing to go above and beyond to help their customers!!!

1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for kind words. We really appreciate you taking the time out to share your experience with us!
Kind regards
Rawson Homes

Pre-Construction Administrator

published

Maddison, our appointed pre-construction administrator for Rawson Homes is very professional. She is committed at her job, did her very best to assist us and communication with any queries settled smoothly and promptly. Maddison would go her way to have the issue resolved.

Maddison was always responsive on emails, coordination exceptional and we were kept updated regularly as to the progress of the application to now commencement of construction. Extremely happy, grateful and appreciative of the exceptional assistance shared to us by Maddison.

1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for kind words. We really appreciate you taking the time out to share your experience with us!
Kind regards
Rawson Homes

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Over the Horizon...Marsden Park.

published

Very happy with our Rawson built house in Horizon estate Marsden Park. Especially with our SS Joe. He was very helpful throughout the whole build answering phone calls, texts and emails, and when issues were found he was quick to have them fixed. We were very happy with the quality of the build, not many things were found by a independent building inspector and we have had several independent tradies come through the house to do work after hand over and have had them comment on the quality of the workmanship. In short I would build again with Rawson as long as Joe was our SS he did a great job.

1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Shane. We hope you enjoy it for many years to come.
Kind regards
Rawson Homes

Cxdiamond

CxdiamondSydney, NSW

  • 2 reviews

Patient and experienced pre construction team

published

NDR with Rawson - can be very challenging but we have been guided through every step of the way by a very supportive and experienced team. We have had our challenges in pre construction but have felt the benefit of the Rawson team at every step- Melissa has been incredible!

1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for kind words, Cx. We really appreciate you taking the time out to share your experience with us!
Kind regards
Rawson Homes

Mark

MarkSydney, NSW

Rawson Experience

published

The service from Maddison & the Pre-Construction team has been first class. Always available, incredibly quick to respond to any questions we had & made seemingly complex matters easy to understand. On the other hand, the 3 year wait to get to this position (Build Commencing) has been extremely frustrating so looking forward to a more swift process with the build process.

1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for kind words, Mark. We really appreciate you taking the time out to share your experience with us!
Kind regards
Rawson Homes

Best results of building

published

I am very satisfied with the house that Rawson home. Neil has a lot of building knowledge that impress me, however Neil was a joy to work with because of his amazingly positive attitude. I am absolutely confident that Rawson home would be a great fit for your builder. Definitely will recommend someone.

1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for your review, Winston. We hope you enjoy your Rawson Home for many years to come.
Kind regards
Rawson Homes

MIGHTY MADDISON

published

many thanks to Maddisson for being helpful and patient in assisting us towards this dream. she was very supportive in giving us what we required and guiding us on all the process. she is very knowledgeable on her work and was very cooperative with our broker. she is also prompt in getting back to us.

1 comment
Rawson Homes
Rawson H.Rawson Homes

Thanks so much for kind words, Tom. We really appreciate you taking the time out to share your experience with us!
Kind regards
Rawson Homes

Page 3 of 31
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Questions & Answers

Di H

Di Hasked

Rawson Homes

Hi I built with you and handover was sept 2017
How long is warranty and builder defects. The rain this weekend has exposed some issues. I dont want to give a bad review on here yet as hopefully you will be replying and following up Monday Morning. Please could you PM me or get someone to call

4 answers
Rawson Homes
Rawson H.Rawson Homes

Hi Di H, We are dissapointed that you have had this experience. May we request for your job number and location via pricate message?

Di H
Di H

how do i Private message?

Rawson Homes
Rawson H.Rawson Homes

Hi Di, I have sent you a private message which you can respond to.

alex

alexasked

Rawson Homes

Hi Rawson homes, I love your work and home but have some issues with a new house that I’m building with Rawson in box hill NSW. I don’t want to go public and ruin everyone hard work. I have few questions/issues to raise with Rawson . Can some help me out

2 answers
Rawson Homes
Rawson H.Rawson Homes

Hi Alex, Thanks for letting us know about your recent experience with Rawson Homes.
We take feedback like this very seriously and are sorry to hear of your concerns. Can you please private message us with your build number, location and best contact information so we can get in touch?
Kind regards
Rawson Homes

alex
alex

thanks, How do I submit a private message

L BZ

L BZasked

Rawson Homes

With these reviews, am scared of building a home. What can make someone trust?

No answers

Get an answer from our members and Rawson Homes representatives

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