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Tim TSydney, NSW
- NSW, Rhodes
- Verified customer
Great building, lovely home
We just had our home handover few weeks ago. There is no any issues with construction progress schedule, even our supervisor wanted to push it as earlier as possible. We are very happy with the good construction quality and finishing. No any issues after that rare biggest storm in thirty years. We are very satisfied with Rawson homes service and quality control during all the stages. Our site supervisor Chris Attard sent us progress updates every week, answered all our inquiries and questions very quickly every time. I saw him personally how to...Read more
check the construction details and then strictly request the workers for any rectify needed. He even came back to check for any small issues or concerns after handover when I called him. Big thanks to him, very professional, helpful, commitment to quality. Take away all our nervous. We had a great experience with Rawson Home and would definitely recommend.
1 comment
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Natalie SufongSydney, NSW
- 2 reviews
- NSW, Spring Farm
- Verified customer
Definitely would build with Rawson again!
We had a really fantastic experience with Rawson, it can be confusing picking a builder and reading reviews at first because even the greatest builder also has had some terrible reviews.
It was overwhelming at first, but we loved the Huntley design, the gorgeous finishes in the Rawson homes, our sales consultant was fantastic and put us at ease, so we finally decided on Rawson.
We found the communication from the team was great from start to finish inc our site supervisor Mark ! Thanks Mark!
In terms of workmanship and quality could not be ...Read more
1 comment
Rawson H.Rawson Homes
Hi Natalie,
Thanks so much for your feedback. We have a great team here at Rawson Homes and really appreciate hearing from happy customers.... Read more
We hope you enjoy your Rawson Home for many years to come! - Rawson HomesSimilar opinion? Write a review on ieatwords.com.au!
amy1977Hunter Region, NSW
- NSW, Warnervale (HomeWorld)
- Verified customer
Pre Construction- Warnervale Home World
We have finished pre construction and now onto the build. We are building at Wyee, Radcliffe Estate.My partner and I had been looking at homes to build when we entered the Rawson display homes at Warnervale to be greeted by the lovely Steve. We fell in love with the Portland 27 straight away, its open plan living, resort style master bedroom with beautiful finishes throughout the house,it just felt like home. Steve was amazing and so upfront from the start, answered any questions we had, explained the inclusions clearly and we excepted the ten...Read more
der and locked in the Lux promo at the time...We were so excited that we found our dream home, We had all our selections sorted before our appointments which made the process so much easier for us, Julie and Melanie from the Wickham office. Julie was amazing and so helpful making suggestions where needed and was honest. Her knowledge is so valuable when it comes to making these decisions for your home. Melanie has been fantastic as well keeping us up to date through the whole pre construction process with nothing being to much trouble. We can not speak highly enough of the whole team making the process so easy, stress free and for being so transparent .. We can't wait for the end result!! Thank you so much to the Wickham/ Warnervale team!!1 comment
Rawson H.Rawson Homes
Thanks so much for your review, Amy. We really appreciate you taking the time out to share your experience with us. Kind regards, Rawson Homes
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Jae KimSydney, NSW
- NSW, Elara, Marsden Park
- Verified customer
The new house is Awesome! Thanks to Tracey and Kane!
Thanks again to Rawson Homes. The final product are as per specs exactly. Wonderful Finishes. Also thank you for regular updates with photos weekly. I really rally like colours of interiors and exterior. And also offered very flexible options. I will build houses again if I have any chances in the future. Thanks again.
1 comment
Rawson H.Rawson Homes
Hi Jae,
Thanks so much for your feedback on Kane and Tracey. We have a great team here at Rawson Homes and really appreciate hearing from happy customers.... Read more
We hope you enjoy your Rawson Home for many years to come! - Rawson HomesSimilar opinion? Write a review on ieatwords.com.au!
Godforgiveyou666Sydney, NSW
- 2 reviews
- NSW, Rhodes
- Verified customer
Love the customer service I have received from the pre-construction team.
it was a lovely process from the beginning from the sales team now move to pre-construction team, the sales agent Rosa warm handover myself to the next team, then the person who is assisting me is Melissa from the Pre-construction team, due to I work in the finance industry, no experience in construction or building in the past, it can be difficult to understand what is going on with my choice of the selection externally and internally section of the new house, Melissa has assisting me through the whole process, explained all details and proce...Read more
ss what do I need to do next and even assisting me with some issues I'm facing with demolition company who is nothing to do with Rawson. Amazing team work now I'm moving onto the exciting part of this process which is mid-construction part. I'm excited and very happy to say it was a smooth and easy process so far of the process. strongly recommend my friend and family to build with Rawson Homes, staffs there just amazing!1 comment
Rawson H.Rawson Homes
Thanks so much for kind words. We really appreciate you taking the time out to share your experience with us!
Kind regards
Rawson Homes
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WestbourneBexley
- NSW, Elara, Marsden Park
- Verified customer
Leak in garage has no new home warranty
Our new home (Huntley 31) built with Rawson Homes finished in March 2022 is now leaking in the garage during the heavy thunder storm. The colour bond on the roof does not have a seal, which leaves a hole on the roof and allows water to go through, is a design problem as the garage should be completely sealed. The garage cannot withstand a heavy thunder storm.
Rawson Homes declined the responsibility of garage leak and they told me the damages are not under new home warranty. They advised me to lodge a claim to my home insurance company.
Does it mean I will need to lodge a claim of leak damage to my home insurance company after every single heavy thunder storm in the future?
2 comments
Rawson H.Rawson Homes
Hi Westbourne,
Thanks for letting us know. We're disappointed to hear that you haven't had the best experience. Can you please provide your job number, build area and preferred contact details via private message and we will be in touch.... Read more
Rawson HomesJob number is A007352. I have never been in touch via private message. The construction manager Bryan came and inspected the leak problem. He advised me to lodge a claim to my home insurance company b... Read more
ecause the leak is not under new home warranty. I also emailed to the general manager Peter in regard to the leak. Awaiting his reply.Similar opinion? Write a review on ieatwords.com.au!
Alan
- 5 reviews
- NSW, Elara, Marsden Park
- Verified customer
Poor Quality and Standards. First Home Buyers Look Elsewhere.
For anybody thinking of building their first home, I would urge you to really think carefully about it.
Know that there will be delays and frustration and if you still want to go ahead, please consider your options and check out all the other competitors. In terms of build quality and value, there are much better builders than Rawson Homes. The build quality is mediocre at best. There were misleading statements made by the sales rep about being able to make changes, but after signing, we were told at every turn that no structural changes were ...Read more
1 comment
Rawson H.Rawson Homes
Hi Alan,
Thanks for letting us know. We're disappointed to hear that you haven't had the best experience. Can you please provide your job number, build area and preferred contact details via private message and we will be in touch.... Read more
Rawson HomesSimilar opinion? Write a review on ieatwords.com.au!
- NSW
- Verified customer
Overall great building experience
So far we're very satisfied with the overall building and handover experience. Joe our site supervisor ensured that we were informed every step of the way. He answered questions thoroughly. And was even apologetic that we couldn't move in before Christmas, but we understood the delays were beyond his control. We had two independent building inspections, which showed there was minimal issues and all of which were rectified in a timely manner. We were very impressed particularly with the PCI and handover stages. Joe was very helpful, informative and overall very professional. Kudos to the whole team, but especially to Joe.
1 comment
Rawson H.Rawson Homes
Thanks so much for your review, Vash & Nikki. We hope you enjoy your Rawson Home for many years to come.
Kind regards
Rawson Homes
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Valene
- 2 reviews
- NSW, Elara, Marsden Park
- Verified customer
Excited to move in!
Our build was managed well and my husband, son and I are excited to move in. Joe did an amazing job during our final inspection and handover, answering all our questions and concerns honestly, he also gave us some practical advice. A special thank you to Joe and to Rawson homes for our new house!
1 comment
Rawson H.Rawson Homes
Thanks so much for kind words. We really appreciate you taking the time out to share your experience with us!
Kind regards
Rawson Homes
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- NSW, Elara, Marsden Park
- Verified customer
Excited to move in!
Our build was managed well and the workmanship was great. Joe did an amazing job with the final inspection and handover, answering our concerns and questions with honesty, he also gave us amazing advice. We're excited to move in! A special thank you to Joe for all his hard work and to Rawson Homes!
1 comment
Rawson H.Rawson Homes
Thanks so much for your review, Sandeep. We hope you enjoy your Rawson Home for many years to come.
Kind regards
Rawson Homes
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- NSW, Kellyville (HomeWorld)
- Verified customer
Warranty Issues Solved
Built a 2 storey home with Rawsons at Schofields. Supervisor Jesse was very helpful during construction and got things done quickly. Had some warranty issues as is normal with any build. Got off to a slow start intially, but once our new warranty manager Fred took over the case, things got moving and quickly resolved. Even detected potential issues that was quickly rectified. As with any business, the right people makes all the difference.
1 comment
Rawson H.Rawson Homes
Thanks so much for your review, Alan. We really appreciate you taking the time out to share your experience with us!
Kind regards
Rawson Homes
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- NSW, Elara, Marsden Park
- Verified customer
Pre-construction Administrator
Big Thanks to our Pre-construction administrator Maddison, she was very professional in her Job. She was very good in communication and easily approachable through phone and emails. She knows the process and requirements of clients and easily resolved all the querries, we have a flawless execution and have a great experience with her for entire pre-construction process.
Really appreciate all your support
1 comment
Rawson H.Rawson Homes
Thanks so much for kind words, Ast. We really appreciate you taking the time out to share your experience with us!
Kind regards
Rawson Homes
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NirmalSydney, NSW
- NSW, Elara, Marsden Park
- Verified customer
Beautiful home and exceptional service!
Very pleased with our build with Rawson Homes in Marsden park. In particular Joe, the site supervisor, was an absolute pleasure to work with. His attention to detail and focus on client satisfaction is like no other builder we've seen. Even after we moved in, he came to check up and make sure there were no issues in the house. We would definitely build with Rawson again.
1 comment
Rawson H.Rawson Homes
Thanks so much for your review, Nirmal. We hope you enjoy it for many years to come.
Kind regards
Rawson Homes
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- NSW, Elara, Marsden Park
- Verified customer
5 Stars
Rawson Homes always live up to their expectations not only during the construction of our home but in the post construction period. Fred thank you once again for your help in resolving the minor issues in the post construction stage of our house. Not only is he well organised but always makes sure the owner of the house is completely satisfied with the completion of the job. Thank you so much! We are glad that Rawson homes have fantastic staff like you that are always willing to go above and beyond to help their customers!!!
1 comment
Rawson H.Rawson Homes
Thanks so much for kind words. We really appreciate you taking the time out to share your experience with us!
Kind regards
Rawson Homes
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- NSW, Elara, Marsden Park
- Verified customer
Pre-Construction Administrator
Maddison, our appointed pre-construction administrator for Rawson Homes is very professional. She is committed at her job, did her very best to assist us and communication with any queries settled smoothly and promptly. Maddison would go her way to have the issue resolved.
Maddison was always responsive on emails, coordination exceptional and we were kept updated regularly as to the progress of the application to now commencement of construction. Extremely happy, grateful and appreciative of the exceptional assistance shared to us by Maddison.
1 comment
Rawson H.Rawson Homes
Thanks so much for kind words. We really appreciate you taking the time out to share your experience with us!
Kind regards
Rawson Homes
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- NSW, Elara, Marsden Park
- Verified customer
Over the Horizon...Marsden Park.
Very happy with our Rawson built house in Horizon estate Marsden Park. Especially with our SS Joe. He was very helpful throughout the whole build answering phone calls, texts and emails, and when issues were found he was quick to have them fixed. We were very happy with the quality of the build, not many things were found by a independent building inspector and we have had several independent tradies come through the house to do work after hand over and have had them comment on the quality of the workmanship. In short I would build again with Rawson as long as Joe was our SS he did a great job.
1 comment
Rawson H.Rawson Homes
Thanks so much for your review, Shane. We hope you enjoy it for many years to come.
Kind regards
Rawson Homes
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CxdiamondSydney, NSW
- 2 reviews
- NSW, Rhodes
- Verified customer
Patient and experienced pre construction team
NDR with Rawson - can be very challenging but we have been guided through every step of the way by a very supportive and experienced team. We have had our challenges in pre construction but have felt the benefit of the Rawson team at every step- Melissa has been incredible!
1 comment
Rawson H.Rawson Homes
Thanks so much for kind words, Cx. We really appreciate you taking the time out to share your experience with us!
Kind regards
Rawson Homes
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MarkSydney, NSW
- NSW, Elara, Marsden Park
- Verified customer
Rawson Experience
The service from Maddison & the Pre-Construction team has been first class. Always available, incredibly quick to respond to any questions we had & made seemingly complex matters easy to understand. On the other hand, the 3 year wait to get to this position (Build Commencing) has been extremely frustrating so looking forward to a more swift process with the build process.
1 comment
Rawson H.Rawson Homes
Thanks so much for kind words, Mark. We really appreciate you taking the time out to share your experience with us!
Kind regards
Rawson Homes
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- NSW, Kellyville (HomeWorld)
- Verified customer
Best results of building
I am very satisfied with the house that Rawson home. Neil has a lot of building knowledge that impress me, however Neil was a joy to work with because of his amazingly positive attitude. I am absolutely confident that Rawson home would be a great fit for your builder. Definitely will recommend someone.
1 comment
Rawson H.Rawson Homes
Thanks so much for your review, Winston. We hope you enjoy your Rawson Home for many years to come.
Kind regards
Rawson Homes
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- NSW, Elara, Marsden Park
- Verified customer
MIGHTY MADDISON
many thanks to Maddisson for being helpful and patient in assisting us towards this dream. she was very supportive in giving us what we required and guiding us on all the process. she is very knowledgeable on her work and was very cooperative with our broker. she is also prompt in getting back to us.
1 comment
Rawson H.Rawson Homes
Thanks so much for kind words, Tom. We really appreciate you taking the time out to share your experience with us!
Kind regards
Rawson Homes
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Questions & Answers
Di Hasked
Hi I built with you and handover was sept 2017
How long is warranty and builder defects. The rain this weekend has exposed some issues. I dont want to give a bad review on here yet as hopefully you will be replying and following up Monday Morning. Please could you PM me or get someone to call
4 answers
Rawson H.Rawson Homes
Hi Di H, We are dissapointed that you have had this experience. May we request for your job number and location via pricate message?
how do i Private message?
Rawson H.Rawson Homes
Hi Di, I have sent you a private message which you can respond to.
alexasked
Hi Rawson homes, I love your work and home but have some issues with a new house that I’m building with Rawson in box hill NSW. I don’t want to go public and ruin everyone hard work. I have few questions/issues to raise with Rawson . Can some help me out
2 answers
Rawson H.Rawson Homes
Hi Alex, Thanks for letting us know about your recent experience with Rawson Homes.
We take feedback like this very seriously and are sorry to hear of your concerns. Can you please private message us with your build number, location and best contact information so we can get in touch?
Kind regards
Rawson Homes
thanks, How do I submit a private message
L BZasked
With these reviews, am scared of building a home. What can make someone trust?
No answers
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Rawson H.Rawson Homes
Hi Bhargav, Thanks so much for your feedback. We have a great team here at Rawson Homes and really appreciate hearing from happy customers. We hope you enjoy your Rawson Home for many years to come. Kind regards Rawson Homes