Reviewer Photos & Videos
- NSW, Elara, Marsden Park
- Verified customer
Great pre-construction service
Although the subdivision took longer than anticipated, the pre construction team was very helpful and provided a friendly and efficient service. They guided me through the planning and approval process, sent regular updates and accommodated my requests where it was possible do so. Thank you very much for the great experience.
1 comment
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JoanneSydney, NSW
- NSW, Elara, Marsden Park
- Verified customer
Excellent for a New Home
We are happy with our site supervisor John. Construction of our house finishes early than expected. I hope the sink in the toilets will be a bit higher but other than that our house is perfectly built. Thank you to Rawson Homes and to all the people behind it.
1 comment
Rawson H.Rawson Homes
Thanks so much for your review, Joanne. We hope you enjoy it for many years to come.
Kind regards
Rawson Homes
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- NSW, Kellyville (HomeWorld)
- Verified customer
Sales consultant
We are just about to begin the pre-construction phase. So far the team has been incredible and patient with all of our questions. Their promptness to reply to us has been phenomenal. If the rest of the process is this smooth, this will be one of the easiest things we have done!
1 comment
Rawson H.Rawson Homes
Thanks so much for your review, Earles. We're so happy to hear you are off to a good start.
Kind regards
Rawson Homes
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IkeSydney, NSW
- NSW, Elara, Marsden Park
- Verified customer
First home buyer
Happy with our new home. Great customer service from from the start. Our building manger joe was great and helpful throughout the process. We love it! The overall quality and experience with joe at Rawson was Fantastic he is very understanding and could see our point of view as an owner
1 comment
Rawson H.Rawson Homes
Hi Ike, Thanks so much for your feedback on Joe. We have a great team here at Rawson Homes and really appreciate hearing from happy customers. We hope you enjoy your Rawson Home for many years to come. Kind regards, Rawson Homes
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MandarSydney, NSW
- NSW, Elara, Marsden Park
- Verified customer
Too happy to have a new home.
To start with we had excellent sales representative (Vito)who gave us confidence that we can achieve our dream of having our first home. Than it was smooth process with pre construction team especially Gina. Our Construction started in a quick pace by Ed, once he left construction was too slow down, did not had a good experience with Rawson management as there were no updates on or construction process. I think our construction was on hold since August, however after first meeting with our new Supervisor Joe, things really went fast and smooth....Read more
I would say it was Joe who made it our house pretty quickly and would really appreciate the service that he has provided. I would say my end was really really good because of Joe and i think he is one best person in Rawson's team. Happy with overall build and quality of house.1 comment
Rawson H.Rawson Homes
Thanks so much for your review, Mandar. We really appreciate you taking the time out to share your experience with us. Kind regards, Rawson Homes
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AdrianSydney, NSW
- NSW, Rhodes
- Verified customer
About to commence construction! Wonderful experience so far.
After waiting for over 6 months to get our DA approved from council, we are finally ready to commence construction with Rawson. We have been through all pre construction phases from quote, contract, colour and selection process and now finally off to construction. We have been really well communicated with to date and in particular by Melissa who has simply been wonderful with her patience in our million questions as well as her proactive follow up along the way.
1 comment
Rawson H.Rawson Homes
Thanks so much for kind words, Adrian. We really appreciate you taking the time out to share your experience with us!
Kind regards
Rawson Homes
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Jasmina S.Sydney Surrounds, NSW
- NSW, Elara, Marsden Park
- Verified customer
Perfect new home!
We are so happy with our new home built by Rawson Homes, not only did they have wonderful customer service throughout the entire construction process but they handled every stage with exceptional professionalism. Our brilliant Site Supervisor Joe was truly amazing to deal with every step of the way, he is so reliable, supportive and understanding and provided us with extensive knowledge and expertise. He went above and beyond to complete our home efficiently before Christmas. I would highly recommend Rawson Homes to anyone looking to build
1 comment
Rawson H.Rawson Homes
Thanks so much for your review, Jasmina. We hope you enjoy it for many years to come.
Kind regards
Rawson Homes
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- NSW, Leppington (HomeWorld)
- Verified customer
Excellent Customer Service
My partner and I could not be more happier with the service Elya has provided us. He has been very helpful, proactive and happy to answer all our questions and checks in on us on a regular basis. Being first home buyers it can be very overwhelming but with the support and communication Elya has provided us is the reason why we are building with Rawson.
1 comment
Rawson H.Rawson Homes
Thanks so much for your review, Rach. We're so happy to hear you are off to a good start.
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Rawson Homes
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- NSW, Elara, Marsden Park
- Verified customer
we are so happy with our new home it exceeded our expectations
we are so happy with rawson homes building our home
joe was our site manager and he was happy to help answer any question we had through the build fixing any issues along the way. we are very happy with the finish product. it took a little while to get to construction but once construction started we were in our home earlier then expected before contract end.
1 comment
Rawson H.Rawson Homes
Thanks so much for your review! We hope you enjoy your new home for many years to come.
Kind regards
Rawson Homes
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Shoaib GauharSydney, NSW
- NSW, Elara, Marsden Park
- Verified customer
So far so good
Since, the very first day, we were treated very well. From, the display centre in Elara/Homeworld to the head office in Homebush. All of the people that we interacted with were highly knowledgeable and helped throughout the process. There were occasions where we missed few things or overlooked the details but representatives from Rawson always came back to confirm or correct us. Also, up to now, we have not seen any change in what we were promised.
There were lots of people that we interacted with but Melissa has been taking us through the journey very well. She has been brilliant.
1 comment
Rawson H.Rawson Homes
Thanks so much for your review, Shoaib. We really appreciate you taking the time out to share your experience with us. Kind regards, Rawson Homes
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Rajesh SainiSydney, NSW
- 2 reviews
- NSW, Elara, Marsden Park
- Verified customer
Perfect home
John,
We really appreciate all your help and expertise in the changes we made to the design and building of our home.your guidance helped make our beautiful home not only high quality but something that will be that for years to come. You are always very honest in all your dealings and that is something missing in site mangers now a days.
Thanks you again for building a high quality beautiful home for us to enjoy
1 comment
Rawson H.Rawson Homes
Thanks so much for your review, Rajesh. We really appreciate you taking the time out to share your experience with us. Kind regards, Rawson Homes
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bhargav c.Sydney, NSW
- NSW, Elara, Marsden Park
- Verified customer
Rawson homes and my site manager has been extremely professional and very helpful
I want to take this opportunity to recognize the great work Scott has been doing right from the start of our project.
We just had our Pre-Linings walk-through last week and I was so impressed with the way he explained, he has all the time to explain each and every detail and patiently answered all the questions that we had. I felt he genuinely cares for his clients.
I am shocked when I came to know that he has been with the Rawson homes only for about 6 months. He is a great asset to the company and would highly recommend him to anyone who is building with Rawson homes.
1 comment
Rawson H.Rawson Homes
Hi Bhargav, Thanks so much for your feedback on Scott. We have a great team here at Rawson Homes and really appreciate hearing from happy customers. We hope you enjoy your Rawson Home for many years to come. Kind regards Rawson Homes
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MikeSydney, NSW
- NSW, Leppington (HomeWorld)
- Verified customer
Great Pre-Construction process
Kellie Taylor was awesome! She double checked our build plan and found out that there should be a credit back for us and immediately raised a variation to fixed it. The Pre-Construction team were very helpful and patience with us being a newbie to property market. They're kind and patience with us being a newbie to property market in terms of answering all our questions.
1 comment
Rawson H.Rawson Homes
Thanks so much for your review, Mike. We really appreciate you taking the time out to share your experience with us. Kind regards, Rawson Homes
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Pincher MartinSouth-Eastern Region, NSW
- ACT
- Verified customer
Site Supervisor - Carl Trevenar
Under Carl’s stewardship, the build was managed excellently. We requested and received weekly updates (or fortnightly) keeping us appraised of the build progress at every stage. This gave us a great deal of confidence as the project progressed and allowed us to organise issues when they arose.
Upon being informed of a change in Site Supervisor during the final phases of construction, we had concerns that the level of communication we had received to that point would not continue. This proved accurate and this caused my wife and I additional st...Read more
1 comment
Rawson H.Rawson Homes
Thanks so much for your review, Pincher. We really appreciate you taking the time out to share your experience with us. Kind regards, Rawson Homes
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ElaineSydney, NSW
- NSW
- Verified customer
Site manager Kane is great!
Rawson was updating us the progress every 3 weeks. The quality of work is very good and we did not have any issues. Cost is matched with what we had on the contract. The whole process was smooth and it is well done. We would recommend friends with Rawson Home
1 comment
Rawson H.Rawson Homes
Hi Elaine,
Thanks so much for your feedback on Kane. We have a great team here at Rawson Homes and really appreciate hearing from happy customers.... Read more
We hope you enjoy your Rawson Home for many years to come! - Rawson HomesSimilar opinion? Write a review on ieatwords.com.au!
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Jonathan SSydney, NSW
- NSW, Rhodes
- Verified customer
Excellent Post-Construction
We would like to extend our gratitude and commendation to Greg. He went the extra mile to attend to our calls (for small hiccups in our house as we just moved in on 20-Dec-2019). Even it's Christmas Day and he is not suppose to be working, he didn't hesitate to help us and even come to our aid minutes after we called him. He obliterated and make-up for the bad experience we had with our first site supervisor during the early stage of our built. For this we are truly grateful to Greg and also to Steve (our site supervisor).
1 comment
Rawson H.Rawson Homes
Thanks so much for your kind words, Jonathan. We really appreciate you taking the time out to share your experience with us and we agree, we are very lucky to have Greg and Steve on our team!
We wish you enjoy your new home for many years to come.... Read more
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JoySydney, NSW
- 2 reviews
- NSW, Rhodes
- Verified customer
Excellent customer service and great communication from Rawson Homes team
Couldn’t have chosen any other builder than Rawson Homes. Chose this company due to their good reputation and glad they delivered up to our expectations. They were with us every step of the way from registration all the way to completion. Thank you so much Andrew our project manager for helping us and accommodating to all our needs. You made it a smooth sailing experience considering this is our 1st time purchasing a property. All issues we raised were addressed quickly and they made sure we were satisfied with the build and fitout. Thank you so much!
Joy and Paolo Alarilla
2 comments
Rawson H.Rawson Homes
Hi Joy,
Thank you for your feedback. We are glad to hear that Andrew has been so helpful!... Read more
We hope you enjoy your new home for many years to come! - Rawson HomesHi, my name is Joy Soriano-Alarilla not Zaman :) Please forward our feedback to Andrew Green as well. Thanks
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- NSW, Rhodes
- Verified customer
Thanks Rawson Homes for your high quality workmanship
We chose Rawson for their reputation for quality and weren’t disappointed at the end with the handover of our investment property. Andrew our site manager did a magnificent job of keeping us informed and ensuring the promised timeline of delivery is met too. The experience has been good. Thanks Andrew, Thomas and the Rawson team behind this project.
1 comment
Rawson H.Rawson Homes
Thanks so much for your review, Buddyam. We're so happy to hear you love your new home. We hope you enjoy it for many years to come.
Kind regards
Rawson Homes
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Mandeep and michelleSydney, NSW
- NSW, Elara, Marsden Park
- Verified customer
10/10
John is a excellent site supervisor he handled very well,he infrom us the progress of our home in timely manner and handled all issues very well and rectified them on-time with very high quality of workmanship. He went above and beyond by completing our home earlier as expected. He is well organised on his work. We are very grateful that we had the brilliant site supervisor of Rawson
1 comment
Rawson H.Rawson Homes
Hi Winston, Thanks so much for your feedback on John. We have a great team here at Rawson Homes and really appreciate hearing from happy customers. We hope you enjoy your Rawson Home for many years to come. Kind regards, Rawson Homes
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BonSydney, NSW
- 4 reviews
- NSW, Rhodes
- Verified customer
Building Supervisor - gave us a high quality finished home and in a true Christmas Passion!! 10/10
As a couple, my wife and I, were anxious and excited for our first home as you would.
We are in awe when at the handover, the ever magnificent, Rawson Homes Site Supervisor James presented us a welcome pack that is like opening an Iphone - but much better. All the warranty and electrical/sewage, flooring and waterproofing diagrams are all in one place. This was the kind of service James took us on our journey from start to finish - always above and beyond what is expected from builders.
James was very caring as a person. Yet he managed our pr...Read more
oject really well with quality and with a fixed it attitude. He was our "go to man". We asked him things we had in mind and he delivered. He handed over the keys to our new home just in time for Christmas -and a bit of time to spare. This enabled us to arrange Crimsafe security screen doors, cameras to be installed via phone app viewing and IKEA furnitures to be put together with our family so we will have a lovely home for Christmas. To top it off we were able to assemble a Chrissy Tree with our best friends whilst admiring the beautiful home we have all built here.1 comment
Rawson H.Rawson Homes
Thanks so much for kind words, Bon. We really appreciate you taking the time out to share your experience with us. Kind regards Rawson Homes
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Questions & Answers
Di Hasked
Hi I built with you and handover was sept 2017
How long is warranty and builder defects. The rain this weekend has exposed some issues. I dont want to give a bad review on here yet as hopefully you will be replying and following up Monday Morning. Please could you PM me or get someone to call
4 answers
Rawson H.Rawson Homes
Hi Di H, We are dissapointed that you have had this experience. May we request for your job number and location via pricate message?
how do i Private message?
Rawson H.Rawson Homes
Hi Di, I have sent you a private message which you can respond to.
alexasked
Hi Rawson homes, I love your work and home but have some issues with a new house that I’m building with Rawson in box hill NSW. I don’t want to go public and ruin everyone hard work. I have few questions/issues to raise with Rawson . Can some help me out
2 answers
Rawson H.Rawson Homes
Hi Alex, Thanks for letting us know about your recent experience with Rawson Homes.
We take feedback like this very seriously and are sorry to hear of your concerns. Can you please private message us with your build number, location and best contact information so we can get in touch?
Kind regards
Rawson Homes
thanks, How do I submit a private message
L BZasked
With these reviews, am scared of building a home. What can make someone trust?
No answers
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Rawson H.Rawson Homes
Thanks so much for your review, Hendrik. We are happy to hear that you are off to a good start!
Kind regards
Rawson Homes