Do not buy from this company! After order was placed was advised there was no stock. Emails back and forth and suddenly there is stock and it will be sent the next day. Wait two weeks nothing arrives, ask for tracking number and am advised they will look into it. Finally read the reviews to see this is common for them. Put a PayPal dispute in and money is refunded. Total scam artists!!

Waited for a product nearly 3 weeks ordered by my sister. i thought its worth waiting. when i am tired of waiting and asked for refund, then they came back and told that they got stock. at last somehow i got the order. not happy waiting for such long but happy to see that they are genuine which i thought otherwise.

Sold witchhazel toner which was no longer in production and they had no stock then tried to justify it and not refund by saying they'd try to purchase it elsewhere. Still seem to be offering the product which doesn't exist anymore.

Waiting for products Ince August 2022, asked for a refund. Still nothing. I've spoken to the same [name removed] that everyone else has. How do we get this site shut down??

As stated by other reviewers, no refund provided for non delivery of ordered product. Just reported them to PayPal in the hope I will get money back somehow after multiple email attempts directly with their ‘order’ department. Their only response was to request bank details rather than refund through PayPal which I refused and from the other reviews, this seems to be their standard scam operation.

RCh has wide range of products and arrived quickly. I have been using products from their site like from 2 years and I have never been disappointed with the quality or the delivery. happy to be their customer for many more years.

My order could not be filled. Then they hedged about returning my payment. They tried to get my bank account details instead of repaying through PayPal. PayPal sorted them out quickly.

You will never receive any of the products that you order.
Don't go near this website.
It is a total scam. They will take your money and more.
And all the good ratings on here are part of the dodgy setup and are not real.

Similar experience as described by other users. After placing and order early August 19 I was advised a few days later that they had ran out of stock and were looking at a few weeks delay before restocking. I was offered a refund or a later shipment, which I initially agreed with. I recontacted them mid September and was told that they had trouble getting the products I ordered and was again offered a refund which I then requested. This has not occured weeks later and they do no answer my emails anymore. Also, to note that within 48h of placing my order, fraudulent activity took place on the card I had used...

We Placed online order and and after paying via credit card and then clearing our funds we were notified by email and was advised that they were out of stock and they would issue a refund.
Multiple emails exchanged. They always said that it was the accounts team looking into providing a refund...No refund provided. Have now unfortunately forwarded the complaint to consumer affairs.
I would highly think that it is highly probable that previous reviews are false. Would never use them or recommend them by any means

No info on product delivery.
No refund made.
Terrible customer service
Will Never order again
3 months from placing order. No intention to update customers. Refund requested month ago still no transfer. Terrible service

A small store but performing its duties really well. I always get prompt and timely service. This natural product store has been from a long time now. I am a regular buyer here.

Once you visit this site, you will be mesmerized to find such a huge variety of natural product options. Also, you will find alternate options which are equally good. other factors such as customer support, delivery service and quality of products -All thumbs up from my side.

We have been using colloidal silver since 1 year and this is the first time I ordered with RCH natural products. Its tightly packed and the speed with which we received our order was excellent. I will recommend this store to my friends for sure.

I went online searching for a Home need Products that is very hard to find online, Got a decent discount in RCH and timely delivery. happy with the purchase. thanks!!!

I didn't get a confirmation email for my order so I queried it. After 2 days they came back to me and told me they were waiting on stock and when it didn't come in their supplier told them it would be 3-4 weeks and I could either, wait or order something else or get a full refund.
I then reviewed the company on Google and found quite a few other people had had the same response to their orders and no refunds were given.

Very Fast response from Customer Support. Actually I had an issue for my order and they responded immediately and solved it, I am definitely going to continue Placing orders. Best site so far.Thanks RCH..

I felt happy being on RCH site.. looking at the collection of all the natural products at one place is so comfortable for someone like me..who is busy all the day. i ordered twice in rch.. lot of products which I need at home including laundry items.. received them in 4-5 days. happy ordering with them. placed another order this month and waiting for delivery!

Product out of stock and problem to receive my money back. I wish I would read 1 star reviews before dealing with this company. I am trying to get my money back for 2 weeks . Never again