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Real Pet Insurance Questions & Answers
Premium Accident & Illness Cover, Standard Accident & Illness Cover, Classic Accident & Illness Cover3 questions from our users
Kevasked
No pet insurance has great reviews but yours is the worst . Are you happy about this ? What are you doing to win back the customers you have lost due to your unreal actions . Are you incompertant or just uncareing ? Why and how are you still in business selling this useless insurance policy?
I pray you go down very soon and stop the Hurt and heart ache you cause the most needy in society
2 answers
Benedict G.Real Insurance
Hi there, we have responded to your original post and have asked for you to provide us with your policy and contact number so we can contact you to assist you with your claim.
Once again this just shows how disconnected you are with your customer base . This is NOT an answer to my question . I have supplied you with the details you are asking for but it didnt help me or my Pet . I no longer have a policy with you and will NEVER again . You have allready KILLED my beloved pet . I am asking this to help others make an informed decision and your uncareing responce should be enough for most ?
Helenasked
please send me your email as I need to email a clients history to you.
1 answer
Greenstone F.Real Insurance
Hi Helen, thanks for your enquiry. Please email [email protected], thank you.
Gazasked
Can a supervisor contact me,if you can?
1 answer
Customer RelationsReal Insurance
Hi, Can you please private message me your policy details here: www.facebook.com/RSPCAPetInsurance and I can arrange for a Service Manager to contact you. Thank you
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