Whatever you do don’t purchase items online. Placed an order on 8 April. It wasn’t packed until 13 April and I still haven’t received it. Even with delays at the moment, this is unbelievably bad service. Response to emails is dreadful. Shop somewhere else.

Waiting a month now for my item, no reply to my emails. No refund available, no answer on the phone, no item. Won’t shop with rebel sport again.
Very fraudulent, feels more like a scam than a store...

I bought 3 gym products in Rebel online on 27/03/20. After 3 weeks they told me that they didnt have the products and I was going to receive the refund. However from the total refund amount of $219.96, that I was supposed to received, I only received 160. Ive send emails, tried to call, but they keep ignoring me.

After multiple phone calls and emails trying to get to the bottom of a purchase ( items for my daughters birthday )that still hasn’t arrived ( 4 weeks now) im still waiting on a response from rebel.? I’ve supplied my order number multiple times yet still no response or follow up from Rebel! I would not recommend online shopping with Rebel.

placed my order 4th April, and today is 20th April. No update, No delivery, tried to call them a number of times, no answer, emailed them and no response. Such a poor customer service don't waste your time

Placed order on the 26th March, for items in stock and an expected delivery time of 5-7 days. I received an order confirmation and then tracking numbers for all items, but after 3 weeks nothing has left their warehouse. Customer service via phone, email and Facebook is zero.

Appears to be an online scam rather than a trustworthy Australian business.

Do not purchase anything online with rebel sport!!

Received my products in good shape and the overall ordering process was fine, albeit there was not much variety of home gym equipment left online. There was also a delay on my order that well exceeded the estimated delivery date so giving a 3 star rating.

Ordered online goods on the 30th of March. Package has been sitting, according to the website links, on the loading bay since the 2nd of April.

Its now the 18th of April!!!!!

I have phoned, emailed Rebel, Shippit and Toll 10 times, no answer no response no update.

Never again!

I ordered some gym weight plates . After 10 days sent messages that cancelling the order. How stupid it is ? Totally disappointed with the way have been treated. Why it tooktooo long ?

2 weeks ago i tried to make an order on your website using 2 gift cards ( 50$ each)+ 33$ from my credit card.
Although The payment went wrong, you've charged both the money on the gift cards and the money from my credit cards. I've been sending you several emails and calling you... No response.
I'm highly disappointed.

I ordered three things. One turned up damaged and the other two items never arrived. Rebel do not pick up the phone and never reply to emails. I am filling a complaint with fair trading.

I bought 3 different products online, 3 separate deliveries as they were coming from different warehouses and that is fine. however one of the items had to be delivered 3 times (even though it is a third party but still part of the experience).

When i finally received the item i was waiting on... it was missing a main part so i could not even use it!!!! customer service apparently is closed no store can help me cause i bought it online so i am stuck with a $180 worth of a product that i cannot use

I ordered 3 items & received 1. I called Rebel & was told the items could be sent to any state before it gets to the customer. I was told one item was in QLD &on its way but she couldn't find my last item or could be out of stock. She finally said she found it in Melbourne but didn't know when I would receive it. I now can't get anyone to answer my phone calls & they won't respond to my emails. i wouldn't advise ordering anything from Rebel.

After 2 weeks of waiting, wasting hours and hours with their customer care center and even being promised by their team leader, I received an email saying "Due to an unprecedented demand for the product we have been unable to fulfill the items in your recent online order and refunded your account". Really?? Where is your professionalism? Why did you accept my order if you didn't have the stock in the first place?! Why did you promise my item will be sent but there might be some delays then cancelled my order?? This was my first and last time dealing with Rebel Sport and never again!!!!!