I visited the Eastgardens Westfield Pagewood Rebel Sport store 1 month ago.

One thing I noticed was the shortage of floor-staff. I understand that they're trying to maximise their profits.....so I get it.

However, when I finally caught someone's eye, they scattered and went in the opposite direction, trying to avoid me.

Took me at least 15 minutes to hunt down assistance from a staff-member on the floor!

Went to Rebel Sport at Westfield Coomera yesterday and purchased some boxing mitts. They are fantastic quality and great value for money. Staff were very nice and helpful also. Thank-you for a great shopping experience!

Looking to purchase a UE Boom 3 speaker. 15 minutes prior to arriving at Chadstone, the rebel website confirmed that the chadstone store had them in stock. When I arrived at the store, one of the sale assistants confirmed that it was in stock. When I asked to bring one out, he was gone 15 minutes, only to return to advice us that they are out of stock. When I asked which other store had them in stock, he advised that there were some at the Southland store. When I acquired as to their opening ours, he replied that he didn’t know and didn’t bother to check. In a nutshell, wasted an hour and received poor customer service

I shopped at the 197 Pitt Street Store at the Mid City Centre and was served by Benjamin who showed me what I needed to get and why. I had some muscle movement problems and as he used to be a personal trainer, he demonstrated to me how to use the gear he was selling me, including a few exercises and techniques, specifically for my issue. Really helpful, friendly and goes that one step further to meet customer needs.

I bought a Snapback Golf cap after the cap I wanted sold out. It took the lady 15 minutes though to find that out. Add the 10 minutes waiting time

So I went to Rebel today and bought some clothing. After I paid, they gave me my shopping without a bag. I told them if I can purchase a 15 cents bag, but NO, so I have to walk around with the clothes from Rebel. Make me look like a stole it from the shop. Never again to shop at Rebel!!!

Just visited Fountain gate Rebel store today and spot this sign i thought i hit the jackpot until to the last line of the sign. Picture will tell all, enjoy.

I am so impressed with the online store and Sue (Bell St Preston) and her Area Manager and the delivery and installation person for their outstanding service I received. A lot of companies, including multinationals I have had the misfortune of dealing with could learn A LOT from Rebel Sports. Keep up the great work. Thank you.

I’m an older woman in unfamiliar territory in a sports shop. I was so pleasantly surprised at the respectful and attentive service of the staff. I’ve been back again today, served by different staff who clearly enjoy their work. I have a large sport loving family - I’ll be back.

Bought under armour lower which had lint only after one week. Surprised with the quality. It was expensive but the grace is so dull in short time.
Never going back..

The team at Cairns Stockland were great. Their customer service with a smile needs to be comended. The staff were all courteous and asked uf we needed help. Thank you

Rang up for 2 pieces of mens clothing to see If they had stock, the women told me they had none in stock and if I were to do the click and collect online then it would be a waste of time even tho it says in stock. and that stock wouldn't be there for 2 weeks or more. I rang customer care and they had it sorted out and the store miraculously found all the stock.

Went into the store after seeing a sale, spoke to the sales assistant got brushed off. Tried to sell other shoes. I still bought the sale online from the store.

My husband and I went there this morning to buy sports sneakers. There were 3 "assistants" in that section but when they thought we might be looking for help they all disappeared to another part of the shop. As we walked out in disgust I let the door girl know we werent happy. We then went to Athletes Foot where we got fantastic service and spent $360

The staff at this particular store go well above and beyond for thter customers. Albert & Angel in particular deserve a raise & recognition of the excellent customer service they provide. My closest store is Merrylands however I continue to shop at crossroads because of the great staff.