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23 questions from our users

Mike s

Mike sasked

Are you able to do an inspection in Holtze NT 0839

1 answer
RedBook Inspect
RedBook I.RedBook Inspect

Hi Mike!
Thank you for your post. What type of inspection was it you are referring to? Our service area varies depending on the inspection type :) Please feel free to give us a call on 1300 373 992, or email at [email protected] and we'd be happy to discuss this further!

Daniyal L.

Daniyal L.asked

Any discount code for Redbook inspection

1 answer
RedBook Inspect
RedBook I.RedBook Inspect

Hi Daniyal!
Thank you for your post! At the moment, we do not have any discount codes for any of our inspections. Apologies for any inconvenience.
Kind regards, the Redbook Inspect team



Norozi

Noroziasked

HI, I had an appointment on Friday 17 January but I have missed my appointment from another side it is my last date need an inspection, is there any chance to use my money I have paid for another appointment or refund .

4 answers
CHANG DENG ZHU
CHANG DENG ZHU

I already pay my inspection

Norozi
Norozi

Yes

Norozi
Norozi

Yes I have already paid but missed the appointment



Norozi

Noroziasked

HI, I had an appointment on Friday 17 January but I have missed my appointment from another side it is my last date need an inspection, is there any chance to use my money I have paid for another appointment or refund .

1 answer
RedBook Inspect
RedBook I.RedBook Inspect

Hi Norozi!
Thank you for your post! Please contact our customer care team on 1300 373 992 to discuss this further :)
We look forward to hearing from you.
Kind regards, the Redbook Inspect team.

Alex L.

Alex L.asked

Hi I would like to know I had new car for few weeked i need car inspection for uber fee . I had old car in uber now I changed to new car . How much fee for new car? Thank by email: [email removed]

2 answers
RedBook Inspect
RedBook I.RedBook Inspect

Hi Alex!
Thank you for your post! To find out more about our Uber inspections and to book one in, you can do so through the following link - https://www.redbookinspect.com.au/uber
Please also feel free to contact our customer care line on 1300 373 992 for more info!
Kind regards, the Redbook Inspect Team :)

David B
David B

I am sorry I don’t know the answer to your question Alex

Phil

Philasked

Do I have to be present at the dealership for the inspection?

1 answer
RedBook Inspect
RedBook I.RedBook Inspect

Hi Phil!
Thank you for your post! As the potential buyer, you do not need to be present for the inspection. Once the inspection has been completed, you will receive a PDF report and also a call from our inspector to discuss the findings with you directly :)
For more information, please feel free to contact our customer care line on 1300 373 992 :)
King Regards, the Redbook Inspect Team

Behroz

Behrozasked

I need inspection for my DiDi please.

1 answer
RedBook Inspect
RedBook I.RedBook Inspect

Good morning Behroz, hope you're having a great day! To book a DIDI inspection please visit https://www.redbookinspect.com.au/didi. Many thanks, Francine - RedBook Inspect team

gurinder s.

gurinder s.asked

Hi....can i get my inspection report of my car no PB2X in my email

2 answers
Liz
Liz

Yes, they email you the report once the inspection is completed.

RedBook Inspect
RedBook I.RedBook Inspect

Hi Gurinder, hope you are having a lovely day! Please contact one of our friendly customer support representatives on 1300 373 992 to discuss this. Kind regards - Francine, RedBook Inspect team

mohib k.

mohib k.asked

Do we have to book for all rideshare separately? I want to ride both UBER and DIDI. So Do i have to book 2 separate booking ?

3 answers
emeric
emeric

I drive for Uber only & RedBook inspected my car. I dont know who inspects for other ride share service.

emeric
emeric

Its best practice to ask individual rides services, about what required to drive for them.

mohib k.
mohib k.

Thanks Emeric

Lim A.

Lim A.asked

What time do you open?i booked last night and you schedule it on Friday, was trying to ring you. I want to do it asap like today. Thanks

2 answers
H.L
H.L

You have to book it in It will take couple of days. No prompt inspections as much as I’m aware. But it’s worth the wait.

RedBook Inspect
RedBook I.RedBook Inspect

Hi Lim, hope you are having a lovely morning! Please contact our friendly customer support team on 1300 373 992 for any information regarding turnaround times :) Warm regards - RedBook Inspect team

Amir V.

Amir V.asked

Hi. I want inspection for my car for DIDI rideshare

1 answer
RedBook Inspect
RedBook I.RedBook Inspect

Hello Amir, hope you are having a lovely day! To book a DIDI inspection please visit https://www.redbookinspect.com.au/didi :) Kind regards - RedBook Inspect team

robert agius

robert agiusasked

do you do pre purchase inspections on unregistered vehicles as im looking at a car in adelaide and im in victoria and want to get it transported done but would like to know what the rust situation is like

1 answer
RedBook Inspect
RedBook I.RedBook Inspect

Hi Robert, hope you are having a great day! RedBook Inspect complete pre-purchase inspections that consist of 150+ checkpoints. However, what is checked during the inspection can be impacted if the car is unregistered and or unroadworthy. For more information please contact one of our friendly staff members on 1300 373 992. Kind regards - RedBook Inspect team

Sunil

Sunilasked

Do you guys pre inspect large vans

1 answer
RedBook Inspect
RedBook I.RedBook Inspect

Hi Sunil, hope you are having a great day. At RedBook Inspect we complete pre-purchase inspections on a range of cars and vans. For more information on specific makes and models, please visit our website https://www.redbookinspect.com.au/prepurchase#get-started or call one of our friendly staff members on 1300 373 992.

Paul Jamieson

Paul Jamiesonasked

Do you do inspections in Warrnambool Vic? And how much would it cost?

1 answer
RedBook Inspect
RedBook I.RedBook Inspect

Hi Paul, hope you are having a great day. Apologies on the delay on this one. For information on our service area and range of inspections on offer, please call one of our friendly customer support representatives on 1300 373 992.

tosif a.

tosif a.asked

I got Redbook inspection couple of months ago, do I need to do it again to get my car register on Uber and DiDI?

1 answer
RedBook Inspect
RedBook I.RedBook Inspect

Hi Tosif,
Thank you for reaching out to us!

This will depend on what type of inspection you have already had completed on your vehicle. If you would like, you can contact our friendly support team at [email protected] who will be able to provide some more specific information on your request.

We look forward to hearing from you!
Kind Regards,
The Redbook Inspect Team

Maiya

Maiyaasked

I am wanting to do a pre-purchase inspection on an older Japanese vehicle. Will you guys have people who are knowledgeable within that area.

1 answer
RedBook Inspect
RedBook I.RedBook Inspect

Hi Maiya, hope you are having a lovely day! Thank you for taking the time to send this through, all of our inspectors are qualified mechanics and have experience with many different makes and models of cars. In regards to the experience of the inspector allocated to your pre-purchase inspector this will depend on the area the vehicle is located in. For more information, please call our friendly customer service team on 1300 373 992 - Kind regards, RedBook Inspect team.

allanment

allanmentasked

Hi, how long roughly does it take to get a mechanic out to inspect a car?

2 answers
RedBook Inspect
RedBook I.RedBook Inspect

Hello, hope you are well. In regards to the turnaround time for a pre-purchase inspection: our inspector will make contact with the owner of the vehicle within 1 business day. From there the inspection is typically carried out within the next 2-3 business days. For more information feel free to contact our friendly customer support staff on 1300 373 992. Kind regards - Francine, RedBook inspect team

graham
graham

they make contact with owner within one day and usually 2 to 3 days later the one i had done the mech contacted me by phone straight after

John Hell

John Hellasked

How do I book a ride share inspection for my car?

2 answers
pcassin
pcassin

Sorry, can't help you if you are after a "ride share" inspection. Didn't even know there was such a thing. We had booked a "pre purchase" car inspection before making our decision to buy or not.

RedBook Inspect
RedBook I.RedBook Inspect

Hi John, hope you are having a great day! RedBook Inspect complete ride share inspections for multiple partners including UBER, OLA, BOLT, DIDI and Scooti. In order to book an inspection it is best to contact the ride share partner directly. If you would like further information, please call our customer service line on 1300 373 992. Cheers - RedBook Inspect

Luna P.

Luna P.asked

Can I cancel an inspection booking and get refund back if I booked over 2 days and have not received a report yet? thanks!
cheers!
Luna

2 answers
RedBook Inspect
RedBook I.RedBook Inspect

Hi Luna, hope you are having a great day! Yes, we do offer a refund for our pre-purchase inspections providing we have not completed the inspection. Please contact our friendly customer support team on 1300 373 992 for further assistance. Cheers - RedBook Inspect team

Bobby K.
Bobby K.

hi luna,Sorry about late response.i have rescheduled few times,very friendly staff without any issue .they just book you for another suitable time .For refund Redbook team replied

anton

antonasked

Can I get my previous red book inspection report?

1 answer
RedBook Inspect
RedBook I.RedBook Inspect

Hi Anton,

I hope you are well!

In most circumstances we can provide old inspection reports on the spot.

Please contact us at [email protected] or on 1300 373 992 if you would like to speak to one of our friendly staff and request an archived report.

Kind Regards,
Redbook Inspect Team

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