RedBook Inspect was previously trading as Auto Inspect and underwent a re-brand in 2015.
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Reviewer Photos & Videos
NozGreater Melbourne (Outer), VIC
Great service
The inspection by Damon was very helpful and right on time.. the report was very accurate in details with photos.. it's definitely a must before buying any used car. thank you.
1 comment
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Great service
Emal was fantastic in helping get my car back on the road after my vehicle report had expired. Some of the process had changed. Great guy, great service. Highly recommend
1 comment
RedBook I.RedBook Inspect
Hi Matt, hope you are having a great day. Thank you for taking the time to write this 5 star review! It is great to hear this positive feedback about our inspector Emal, we will let him know that you ... Read more
were appreciated his great service. If you require another inspection in the future you know where to find us :) Many thanks- RedBook Inspect teamSimilar opinion? Write a review on ieatwords.com.au!
Great experience at Redbook inspection at dandenong south .Great service by Emal.
Thanks a lot bro Emal for helping me when I needed most.u helped me in ur break time.employee like u are an asset to company.keeping doing the great job.god bless you.
1 comment
RedBook I.RedBook Inspect
Hi Karamjit, hope you are having a great day. Thank you for taking the time to write this 5 star review! It is great to hear this positive feedback about our inspector Emal, we will let him know that ... Read more
you were happy with his service. If you require another inspection in the future you know where to find us :) Kind regards - RedBook Inspect team
Similar opinion? Write a review on ieatwords.com.au!
Find out how RedBook Inspect compares to other Car Service / Repair Centres
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Steve VellaPerth, WA
Rubbish Redbook inspection
My customer (we are a national chain tyre store) purchased an Audi A4 from NSW via Carsales.com. As he lives in WA he thought it prudent to pay the extra for a mechanical inspection. When he brought the car to us for a wheel alignment, we discovered that all the tyres on the car were the wrong size and were between 8 and 11 years old. The only remark on the Redbook inspection report was that the rear tyres had some cracks in them. There was no mention of all the tyres being old and of the wrong size. The placarded tyre size was 205/55R16, but ...Read more
the front tyres were 215/55R16 and the rears 225/50R16. In addition, the steering rack boot was clearly split and there was evidence of significant oil leaks from the engine. Finally, the plastic rear window in the convertible soft top was so badly crazed as to be non-transparent. Neither the incorrect tyre sizes, tyre ages or the other obvious mechanical faults were mentioned on the Redbook report. My customer was clearly charged for a totally worthless report. If this is the business model being used by Carsales then they are clearly cheating their customers, so we suggest that you be very cautious in using their services.1 comment
RedBook I.RedBook Inspect
Hi Steve,
Thank you for your feedback. We take all negative reviews very seriously and would like to have you contact us via our direct channels if you have not already done so. You can reach at afte... Read more
Similar opinion? Write a review on ieatwords.com.au!
Balkesh kumarGreater Melbourne (Inner), VIC
Perfect
Very friendly and professional
Both Garry and Emal thank you both
Went about a minute late, they welcome though and, said kindly be on time . Nevertheless gave me professional response love this thank you again
1 comment
RedBook I.RedBook Inspect
Hi Balkesh, hope you are having a lovely morning. Thank you for taking the time to write this 5 star review! It is great to hear this positive feedback about our inspectors Garry and Emal, we will let... Read more
them know that you were impressed by their service. If you require another inspection in the future you know where to find us :) Kind regards - RedBook Inspect teamSimilar opinion? Write a review on ieatwords.com.au!
Great service
I went for annual Uber inspection at Dandenong South branch. Mr Emal inspected my car and give me helpful tips to maintain my car for excellent performance. Thank you for your guidance.
1 comment
RedBook I.RedBook Inspect
Hi Usman, hope you are having a lovely morning. Thank you for taking the time to write this 5 star review! It is great to hear this positive feedback about our inspector Emal, we will let him know tha... Read more
t you were impressed his service. If you require another inspection in the future you know where to find us :) Many thanks - RedBook Inspect teamSimilar opinion? Write a review on ieatwords.com.au!
Peter GWide Bay-Burnett, QLD
Excellent Service good value for money.
Great Service and the inspector was great, he (Peter) rang after the inspection to discuss the report which was very helpful. Overall I was very impressed with the quality of the service and the inspector involved, the written report was also very comprehensive and easy to follow, everything checked was also Photographed.
Peter G
1 comment
RedBook I.RedBook Inspect
Hi Peter, hope you are having a lovely day. Thank you for taking the time to write this 5 star review! It is great to hear this positive feedback about our inspector Peter, we will let them know that ... Read more
you were impressed his service. If you would like another inspection in the future you know where to find us :) Many thanks - RedBook Inspect teamSimilar opinion? Write a review on ieatwords.com.au!
Great staff.
Arrived for an inspection without any prior appointment.
But thanks to Emal & Garry, they showed me how to make an appointment & did an inspection straight away.
Thanks once again guys.
1 comment
RedBook I.RedBook Inspect
Hi Sach, hope you are having a great day. Thank you for taking the time to write this 5 star review! It is great to hear this positive feedback about our inspectors Emal and Garry, we will let them kn... Read more
ow you were happy with the service they provided. If you require another inspection in the future you know where to find us :) Kind regards - RedBook Inspect teamSimilar opinion? Write a review on ieatwords.com.au!
Excellent service and accurate information
Nidal Zeait the car inspector was an absolute pleasure to deal with. He efficiently completed the vehicle inspection on time and rang me to discuss and clarify the few points needing attention on the vehicle.To ensure that you have a professional view I would highly recommend this service when buying a second hand vehicle. Thanks Redbook.
1 comment
RedBook I.RedBook Inspect
Hi Maurice, hope you are having a lovely morning. Thank you for taking the time to write this 5 star review! It is great to hear this positive feedback about our inspector Nidal, we will let him know ... Read more
that you appreciate the service he provided. If you would like another inspection in the future you know where to find us :) Many thanks - RedBook Inspect teamSimilar opinion? Write a review on ieatwords.com.au!
Find out how RedBook Inspect compares to other Car Service / Repair Centres
Know better, choose better.
buruk T.Greater Melbourne (Outer), VIC
Great service
Garry and Emal in Dandenong south help me to help me inspection on my car I came 2 days early they still fitted me to do inspect best team ever I have seen in Redbook inspect, well done guys
Thanks a lot I highly recommend this two boys.
1 comment
RedBook I.RedBook Inspect
Hi Buruk, hope you are having a lovely morning. Thank you for taking the time to write this 5 star review! It is great to hear this positive feedback about our inspectors Garry and Emal, we will let t... Read more
hem know that you appreciate their service. If you require another inspection in the future you know where to find us :) Kind Regards - RedBook Inspect teamSimilar opinion? Write a review on ieatwords.com.au!
Mehmet A.Greater Melbourne (Outer), VIC
Great friendly big smile service
Garry and Emal you guys are rock and highly believe you assets for the company you are working appreciated keep up the good work
5 star service well done gents
Matt
1 comment
RedBook I.RedBook Inspect
Hello, hope you are having a great day. Thank you for taking the time to write this 5 star review! It is great to hear this positive feedback about our inspectors Garry and Emal, we will let them know... Read more
you were happy with the service they provided. If you require another inspection in the future you know where to find us :) Many thanks - RedBook Inspect teamSimilar opinion? Write a review on ieatwords.com.au!
LizMelbourne
- 3 reviews
Great service, and detailed report.
Very happy with the report I have received from red book. Special mention to our mechanic, Damon, who went out to look at a car for us on a horrible 40 degree day. Would highly recommend this service to anyone looking to buy a second hand vehicle.
1 comment
RedBook I.RedBook Inspect
Hi Liz, hope you are having a lovely afternoon. Thank you for taking the time to write this 5 star review! It is great to hear this positive feedback about our inspector Damon, we will let him know th... Read more
at you appreciated the service he provided in the hot weather today. If you would like another inspection in the future you know where to find us :) Many thanks - RedBook Inspect teamSimilar opinion? Write a review on ieatwords.com.au!
Thanks
You done really good job emal and really friendly and nice person ever met in Redbook inspection place thanks very much mate your service all the best thanks agine from charuksha
1 comment
RedBook I.RedBook Inspect
Hi Charuksha, hope you are having a lovely afternoon. Thank you for taking the time to write this 5 star review! It is great to hear this positive feedback about our inspector Emal, we will let him kn... Read more
ow you were happy with the service he provided. If you require another inspection in the future you know where to find us :) Many thanks - RedBook Inspect teamSimilar opinion? Write a review on ieatwords.com.au!
ZaneGreater Melbourne (Inner), VIC
One of the best services out there.
Couldnt be happier with the service. Staff was very helpful, specially Garry who is so professional and helpful and did my inspection before the actual date so I can drive and make money for my wedding next weekend. RedBook staff has gone above and beyond to get it done within an hour.
1 comment
RedBook I.RedBook Inspect
Hi Zane, hope you are well. Thank you for taking the time to write this 5 star review! It is great to hear this positive feedback about our inspector Garry, we will let him know you were happy with th... Read more
e service he provided. If you require another inspection in the future you know where to find us :) Kind Regards - RedBook Inspect teamSimilar opinion? Write a review on ieatwords.com.au!
Red Book has done an awesome job
The team at Red Book inspections are very
Proffessional and efficient :
From start to finish they were able to give me complete details on my vehicle and gave good helpful information
I would highly recommend them again
1 comment
RedBook I.RedBook Inspect
Hello Richard, hope you are having a lovely afternoon. Thank you for taking the time to write this 5 star review! It is great to hear this positive feedback about our service and that you found the ov... Read more
erall experience to be professional and efficient. If you require another inspection in the future you know where to find us :) Kind Regards - RedBook Inspect teamSimilar opinion? Write a review on ieatwords.com.au!
Find out how RedBook Inspect compares to other Car Service / Repair Centres
Know better, choose better.
Maurizio Z.South East Queensland, QLD
Redbook Southport
Passed the test through another agent but not with Redbook service Southport. The guy look sleepy, unexperienced and not happy to be in that position. Ever again! $60 wasted. Paid $20 more to another place and got my COI. Not with these guys EVER AGAIN.
1 comment
RedBook I.RedBook Inspect
Hi Maurizio, hope you are having a lovely morning. We are sorry to hear of this recent experience at our Southport branch, this does not sound like the service standard we pride ourselves on. Please c... Read more
ontact our support team at [email protected] to investigate this further. If you have incorrectly failed this inspection, we are more than happy to work with you to resolve this. Kind regards, RedBook Inspect teamSimilar opinion? Write a review on ieatwords.com.au!
Life saver
I have to say that the RedBook team were very accommodating and that even though my appointment was for next week they were able to fit me in at a last minutes notice and this helped me greatly because the whole purpose of my taking the second job was to help a very sick family member financially
1 comment
RedBook I.RedBook Inspect
Hi Anthony, hope you are having a lovely morning. Thank you for taking the time to write this 5 star review! It is great to hear this positive feedback about our inspectors, we will let them know that... Read more
you appreciate their assistance. If you require another inspection in the future you know where to find us :) Kind Regards - RedBook Inspect teamSimilar opinion? Write a review on ieatwords.com.au!
Excellent service
So I went to Port Melbourne redbook and Garry and Emal helped me in a really good way. Very satisfying service and they made me feel really comfortable. Highly recommend going to Garry and Emal.
1 comment
RedBook I.RedBook Inspect
Hi Prez, hope you are having a great day. Thank you for taking the time to write this 5 star review! It is great to hear this positive feedback about our inspectors Garry and Emal, we will let them kn... Read more
ow you were impressed by their service. If you require another inspection in the future you know where to find us :) Many thanks - RedBook Inspect teamSimilar opinion? Write a review on ieatwords.com.au!
Adam C.Sydney, NSW
Pre-purchase inspection.
Very satisfied with the service. Would highly recommend to anyone who is not that confident in buying cars or who is buying their first car. These guys are qualified and thus can spot issues you may miss. They are very thorough with the inspection and the report they send you on the car is very detailed and informative. What Im most impressed with is the fact inspectors take the time to ring the customer, incase the customer has any follow up questions regarding the report or the car in general. For the price you pay its an excellent service, especially if you arent that knowledgeable with cars. Would personally like to thank George who inspected the car in interest, great work!
1 comment
RedBook I.RedBook Inspect
Hi Adam, hope you are having a lovely morning. Thank you for taking the time to write this 5 star review! It is great to hear this positive feedback about our inspector George, we will let him know yo... Read more
u found his service to be honest and helpful. We also appreciate that you were impressed with his follow up call. If you would like another inspection in the future you know where to find us :) Kind regards - RedBook Inspect teamSimilar opinion? Write a review on ieatwords.com.au!
UgurGreater Melbourne (Outer), VIC
Excellent work thank you
Thank you Garry and Emal they are friendly and polite. They help me quick and inspection done very fast. It take 10-15 minutes only. Professional works thumbs up. I strongly recommended
1 comment
RedBook I.RedBook Inspect
Hi Ugur, hope you are having a great day. Thank you for taking the time to leave us a 5 Star review! It is great to hear this positive feedback about our inspectors Garry and Emal, I will let them kno... Read more
w you are impressed with their assistance. We also appreciate that you strongly recommend our quick and easy service. If you require another inspection in the future you know where to find us :) Kind regards - RedBook Inspect teamSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Mike sasked
Are you able to do an inspection in Holtze NT 0839
1 answer
RedBook I.RedBook Inspect
Hi Mike!
Thank you for your post. What type of inspection was it you are referring to? Our service area varies depending on the inspection type :) Please feel free to give us a call on 1300 373 992, or email at [email protected] and we'd be happy to discuss this further!
Daniyal L.asked
Any discount code for Redbook inspection
1 answer
RedBook I.RedBook Inspect
Hi Daniyal!
Thank you for your post! At the moment, we do not have any discount codes for any of our inspections. Apologies for any inconvenience.
Kind regards, the Redbook Inspect team
Noroziasked
HI, I had an appointment on Friday 17 January but I have missed my appointment from another side it is my last date need an inspection, is there any chance to use my money I have paid for another appointment or refund .
4 answers
I already pay my inspection
Yes
Yes I have already paid but missed the appointment
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RedBook I.RedBook Inspect
Hi Noz, hope you are having a great day. Thank you for taking the time to write this 5 star review! It is great to hear this positive feedback about our inspector Damon, we will let him know that you ... Read more
were happy with his service. If you would like another inspection in the future you know where to find us :) Kind regards - RedBook Inspect team