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Lyndsay G.South West, WA
- WA, Bunbury
- Verified customer
Thanks Dean!
Dean was fantastic in helping me design and start building my first home! He always went above and beyond to ensure my needs and wants were met, I came in under budget, and things got done on time. Within 4 business days of settlement, my slab went down...can't get any better than that! Thanks Dean and the Team at Redink!
1 comment
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Review collected in partnership with RedInk Homes
Megan GulbertiSouth West, WA
- WA, Bunbury
- Verified customer
Exceptional service
Fortunately, I chose redink to build my new home and I am so glad I did. Their service thus far has been efficient and smooth. They have been very accommodating of my particular wants and needs (there were a lot of such) and each member of staff I’ve had the pleasure of meeting along the way has been extremely helpful and friendly.
Special mention to my sales and design consultant dean, who has made him self completely available both through phone call and face to face for every agonising question or challenge along the way. Dean is very profe...Read more
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BrownePerth, WA
- WA, Bunbury
- Verified customer
Pre-construction experience
My husband and I have just signed up with Red Ink and awaiting our slab to go down. So far, Red Ink, and especially Dean and Sharon from the South West office have gone above and beyond to secure our new build in Bridgetown. Customer service from Dean was excellent, he met us twice in Bridgetown to seek out the best block for our forever home. When it came to pre-start, Sharon was so knowledgable, patient and professional, selecting our choices was a breeze. We can't wait for the house to be built.
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HartridgeSouth West, WA
- 2 reviews
- WA, Bunbury
- Verified customer
Love our new Redink Home
Very happy with the service. We had very few issues with the build and the team at Redink we’re quick to help with concerns or issues. The workmanship was first class. And came in close to our budget.
1 comment
Customer Service S.RedInk Homes
Hi Hartridge,
It's lovely to hear how happy you are with your Redink home and the service from our team. There can be concerns and issues when building, it's good that they were quickly addressed and and sorted out. ... Read more
Wishing you all the best in your new home. The Redink TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with RedInk Homes
- WA, Bunbury
- Verified customer
Above all expectations!
Our building experience with Redink Southwest was amazing! Was above all expectations, the team at RedInk Southwest are so professional and efficient. Our new first home is amazing and the quality of work is fantastic and the timing of every step was planned perfectly. Can't wait to build again in the future with the redink team!
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Jordan SWestern Australia
- WA, Bunbury
- Verified customer
Pre construction review
Great service and fast replies to any questions iv had. Flexible floor plans and wide variety of upgrades to make my home individual inside and out. My sales representative Dean Whittome has been helpful threw out the process including any queries iv had with internal design and external stone feature walls.
Thanks to the team at Redink Bunbury
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- WA, Bunbury
- Verified customer
Excellent
Impeccable customer service - Thank you Candice!
I cannot thank Candice enough for her brilliant support with the documentation we needed to finalise the sale of the superb house RedInk built for us in 2016. We live in France now and it would have been really tricky to compile the plans and certificates requested by the buyer without Candice's timely efficient help. She is the best! Bravo RedInk! Candice is proof that you genuinely care about giving top quality customer service that doesn't stop when you hand over the keys.
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KnowlseyPerth, WA
- WA, Bunbury
- Verified customer
Fabulous home. Very pleased with the build.
The workmanship is excellent.
The management was brilliant and the planning was dealt with in a professional manner. It took us several attempts with our plans to get it right as this was an individual design but they were happy to keep changing things with no pressure.
Regular emails on the progress and what was to be expected. Time frames etc.
The whole team are brilliant from the planning to the handover.
1 comment
Customer Service S.RedInk Homes
Hi Knowlsey,
It is wonderful to receive your feedback, thank you. We are really pleased that you are happy with everything and that the team from start to finish assisted you well. ... Read more
We wish you all the best for many years in your fabulous new home. Kind regards, The Redink TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with RedInk Homes
JessicaBusselton
- WA, Bunbury
- Verified customer
Fantastic First Experience
As a first home buyer I had no idea what I was doing, but Matt, Darren, Sharon and Candice made it a wonderful and smooth experience. They were so helpful and friendly. I am extremely happy with the quality of my build and the service I received. The build was smooth, any minor issues were sorted by Darren immediately (I cannot praise Darren enough, he is excellent at his job). Would absolutely build with Red Ink again.
1 comment
Customer Service S.RedInk Homes
Hi Jessica,
Thanks for your feedback and your review. The team are pleased that you have had such a fantastic experience and you are so happy with everything. ... Read more
We hope to see you again, should you choose to build again. Kind regards, The Redink TeamSimilar opinion? Write a review on ieatwords.com.au!
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- WA, Bunbury
- Verified customer
Can't Wait To Move In!
Everything was well planned out and execution was completed with very little fuss. Any questions, queries or doubts were handled professionally and efficiently. Niklas, Dave, Madison and the rest of the Redink team were a pleasure to deal with and we are extremely happy with all communication. Niklas went out of his way to help us find the perfect block and house that would suit our needs. Madison exceeded her role by ensuring we were happy and her responses were always prompt, polite and patient. Very pleased with our experiences and happy we decided to build with Redink.
1 comment
Customer Service S.RedInk Homes
Hi Matt and Dannielle,
We are delighted that you found the team a pleasure to deal with and especially Niklas, Dave and Madison for their efforts and going above and beyond. ... Read more
We wish you all the very best in your new home, and hope to see you again, should you decide to build again. Kind regards, The Redink TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with RedInk Homes
- WA, Bunbury
- Verified customer
Awesome Builder!!!
First, me and my family are very thankful to Redink for this milestone. It's been a journey for us but we enjoyed it so much. Alexandra is always helpful and answered all my concerns straightaway-thank you Alexandra for being patient to me. The entire process was so clear because of your assistance. You made these all extremely easy for us:) Simon, was such a cool supervisor, always no drama and very easy to talk to. He fix everything in our home after the PCI and always been very friendly.
Workmanship overall was great. We got everything w...Read more
e wanted in our home. Simon and his staff placed so much attention to details and we are extremely happy about that. As mentioned the whole team assisted us from beginning till key hand-over. Happiest with customer service, we are happy to be working with RedInk. Thank you all so much!!!no stress and drama with this company.1 comment
Customer Service S.RedInk Homes
Hi Lali,
Congratulations on your new family home - we're so honoured you chose us to help you achieve this milestone. We've really enjoyed receiving your feedback on your team - They'll be delighte... Read more
d they've influenced your building experience in such a positive way by providing ongoing support, attention to detail and therefore creating a stress free build.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with RedInk Homes
Jon And LeanneMandurah
- WA, Bunbury
- Verified customer
Our first dream home!!!
Being our first build we were a bit nervous, but realised very early on that working with Redink would be a pleasure.
We had constant updates from the office, and any of our concerns or questions were answered straight away.
The tradesman delivered high quality work.
We love our new house, and can't thank RedInk enough for making this an enjoyable experience! We would definitely build with them again.
1 comment
Customer Service S.RedInk Homes
Hi Jon and Leanne,
Congratulations on your first dream home - We can appreciate the nervousness taking on your first build though we're so pleased it's been a pleasurable experience for your both. ... Read more
The unknown can be the most daunting aspect therefore we do all we can to keep our clients well informed through the process ensuring that any queries are addressed promptly. Thank you for your feedback - we hope to work with you again in the future! Regards, The Redink TeamSimilar opinion? Write a review on ieatwords.com.au!
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Warrick ColeMandurah
- WA, Bunbury
- Verified customer
Great experience
Very happy with the build. Looks good structurally and great job by all trades involved. High quality workmanship. Customer service was great kept us to up to date with the whole process and actioned any issues we had very quickly. Would recommend Red Ink Homes to friends and family who are looking at building. Thank you very much Red Ink.
1 comment
Customer Service S.RedInk Homes
Hi Warrick,
Thank you for your feedback - It's great to hear you're pleased with both the quality of your home and the service you've received throughout the process. We appreciate that ongoing commu... Read more
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- WA, Bunbury
- Verified customer
Good quality.We are happy about the construction
We are happy about the construction of our new home, RedInk Homes.
They have used good quality material appliances.
Whenever we want to contact them, they always response us as soon as possible.
I am happy about the supervisor and other staff too who assist us to get good quality home.
I really recommend them to anybody.
Thanks for the job you did.
1 comment
Customer Service S.RedInk Homes
Thank you Shammi and Lyanage for your review!
We're delighted your impressed with both the quality of the product you have received and the service provided. ... Read more
From all of the Redink Team, we wish you all the very best in your lovely new home. Thank you for recommending us! Regards, The Redink TeamSimilar opinion? Write a review on ieatwords.com.au!
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- WA, Bunbury
- Verified customer
Relaxed, Professional, Experience
We are very impressed with the quality of the Trades
Just terrific we were kept informed all the way through the build
Customer service was second to none. Julie, Rachel and the team were just great. Nothing was too much trouble. Luke & Dave were great support at the house inspection.
We are truly grateful to have our home built by the Redink Team
1 comment
Customer Service S.RedInk Homes
Thank you Bob and Mary for your feedback!
We're delighted that you found the service from your team was second to none and that communication and quality was maintained throughout.
We'll be sure to ... Read more
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- WA, Bunbury
- Verified customer
Redink makes building a home easy.
From start to finish, we have enjoyed building with Redink homes. They helped with finding land and finding the perfect design that fitted our needs. All communication was friendly and efficient.
Upon inspecting the house, near completion, we were surprised at the quality of the build. That in combination with the support from Redink has made the process effortless. Would definitely recommend Redink to people wanting to build a home.
1 comment
Customer Service S.RedInk Homes
Hi James and Jonathan,
Thank you for your review - we're thrilled to hear your journey with Redink Homes was enjoyable from start to finish. Communication is key and assists in the guidance we prov... Read more
ide our clients to ensure a smooth and quality build.Similar opinion? Write a review on ieatwords.com.au!
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- WA, Bunbury
- Verified customer
7 corfu street
The workmanship was good overall, with a couple of exceptions, eg the electricians and the cornice fixers who were not of a very good standard.
The project was very well managed, given that we were actually on site every day and were able to monitor it before any problems arose.
Customer service and support was really good, we requested a few variations at different times and these were dealt with very efficiently. Nothing was too much trouble.
1 comment
Customer Service S.RedInk Homes
Hi Rod and Jenni,
Thank you for providing this feedback - we'll be sure to take this on board as we continue to strive for ongoing improvements to our quality standards. We appreciate the process i... Read more
s a team effort and we thank you for working with us and assisting where possible in ensuring a smooth building process. We're also pleased that our flexibility allowed you to make the changes requested and all was followed through smoothly with great service.Similar opinion? Write a review on ieatwords.com.au!
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Kara
- 2 reviews
- WA, Bunbury
- Verified customer
Excellent build
The build was excellent, whatever wasn't quite good enough was rectified before we even picked it ourselves. Was done in record timing too, think 16 weeks construction time. Our site supervisor was excellent! Customer service was okay, we did have a couple of issues with the office team. Major issue was due to changeover of staff. Also with office staff being (I guess) busy we didn't always get a quick response to our queries.
1 comment
Customer Service S.RedInk Homes
Thank you for your constructive feedback Kara - we're so pleased your team were proactive in addressing any items which arose and delivered your home in an impressive timeframe. Enjoy your new Redink home!
Regards, ... Read more
The Redink TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with RedInk Homes
ChadandMelBunbury
- WA, Bunbury
- Verified customer
Professional Service
We are very happy with our experience with Red Ink. Lots of time and attention spent on getting the design to how we wanted. Professional service who kept up communication well which is such an important part of the process. The staff were all very helpful from design through to construction and completion - Grant, Sue and Phil (Bunbury Red Ink) were all excellent at paying attention to even minor details which in the end all come together to create a great home.
1 comment
Customer Service S.RedInk Homes
Hi Chad & Mel,
Thank you for your review - we're so happy to have guided you through designing and building your dream home! Attention to detail and communication are a must and it's wonderful to hear the team delivered.
Wishing you all the best
... Read more
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- WA, Bunbury
- Verified customer
Practical Completion? More like pay us for defects!
We are nearing on a year since Redink broke ground on our home in South Yunderup and it has been issue after issue of shoddy workmanship and non response. Slab wrong? No problem, we'll build a house on top and hope you won't notice anymore. Windows placed incorrectly? Let's brick them in and hope you don't care.
We are now over two weeks since "Practical Completion" with a sliding door still not correctly placed (this was advised to Redink before the bricks were in place), a cavity slider that doesn't slide into the cavity, divets and bowing...Read more
in walls. No handover date in sight, no communication. March 8th 2017 Update: Dodgy Wiring - Builders Claim No Fault After a terrible build with Redink homes Southwest, with no end of problems, few of which were ever addressed including the placement of electrical cable between and close to beams it came as no surprise that one of those cables, wedged between a beam and a hot water pipe has arced under pressure causing a massive leak in the roof and damaging the walls and carpet in the room below. RedInk claim they are not responsible for the "consequences" of such damage, just the repair. So now due to their faulty workmanship we have to foot the bill from all the water damage.4 comments
Another week has passed, daily calls leave us no closer. "Final" inspection tomorrow, not holding out much hope.
Well a plasterer finally looked at the wall we've been complaining about for six months (and were told several times it was fixed) and no surprise it will likely be torn down. Every fault (and there h... Read more
ave been hundreds) in this build could have been rectified quickly and far cheaper had they been addressed when first advised rather than continuing on with a build resulting in bigger problems built on top. It doesn't take a building expert to know it's easier to fix a window before it's surrounded in bricks, plaster and a roof.Customer Service S.RedInk Homes
Hi TatumnDavid,
Firstly, our apologies that this has been your build experience. We're a team that takes pride in delivering an enjoyable, low stress experience, and we've fallen short. We're now foc... Read more
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Customer Service S.RedInk Homes
Hi Lyndsay G,
Many thanks for your review. We are pleased that Dean assisted you so well and that you are happy with your new first home. ... Read more
Your thanks has been passed to all the team. Regards, The Redink Team