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WA, Perth, WA, Bunbury, WA, GeraldtonReviewer Photos & Videos
Cecilia EPerth, WA
- WA, Perth
- Verified customer
Great experience from design to completion
Fantastic customer experience with the entire team. Our consultant Wanda Chan is amazing in every way from providing advice right through to after sales support.Nothing was too difficult and she provided us options and guided us throughout. The quality of the build was of a very high standard.We love our new home.
1 comment
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- WA, Perth
- Verified customer
Excellent Build Quality and Service
We were very cautious when selecting our builder for our new home. We settled on Redink homes, not just on the cost, but willingness to listen and build a house to our needs.
From design to completion the entire team were great. The communication was rapid and transparent. They listened to our minor changes during the build and without too much trouble actioned as required.
The multiple trades workmanship and attitude was excellent throughout the build.
The cost from contract to completion had a few minor variations, due to us changing a few items.
They delivered our house on time and on budget to a very high standard.
I would highly recommend Redink homes.
1 comment
Customer Service S.RedInk Homes
Hi Jay,
Thank you for highly recommending Redink Homes. It is natural to be cautious with such a big investment, and we are pleased that you chose Redink. ... Read more
We appreciate your review and feedback and are happy that you are pleased with your new home and the building process. From all the team, we wish you many happy years in your lovely new home.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with RedInk Homes
Mr and Mrs JojiPerth, WA
- WA, Perth
- Verified customer
Right choice
We had building experience with few builders, but Redink was outstanding out of these. Redink staff are always ready to help. The supervisor Carl and office staff Chelsea, made our journey easier. We had the right decision to choose Redink. We are so pleased and will recommend to my friends.
1 comment
Customer Service S.RedInk Homes
Hi Mr and Mrs Joji,
We are pleased that you chose to build with us and that you are happy it was the right choice and decision. We are always grateful for referrals from our clients and really appreciate you recommending Redink to your friends.... Read more
Warm regards, The Redink TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with RedInk Homes
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HanlPerth, WA
- 5 reviews
- WA, Perth
- Verified customer
Substandard builder
Signed PPA with Redink Perth a couple of months ago. At the time, I was promised that they would match the inclusions from another builder. After a few weeks, I found that there were some missing inclusions that weren't included in their PPA. When asked for those items to be included after, they asked for additional costs. Putting some good faith in them, I stuck on and came to compromise after some negotiations. I still ended up agreeing to major portions of those costs. Some 7-8 weeks later, I received contract and drawings that are marred wi...Read more
th mistakes. A lot of them were drawing and drafting errors. With wrong materials selected for the construction. Quality check seemed to be severely lacking, as a person like me (not working in house construction or civil industry) can tell the mistakes. I was extremely worried with the amount of errors, especially given that they are not a small company, or new to residential building. For those building with them or considering to, please ensure you check these properly before signing. After many weeks trying to fix the mistakes, I had a third party to analyse the drawings once more and found out that the construction would be based on 2016 standards, not the current 2022 standards. When I contacted them about it, they told me that it is their standard practice to use the older standard within transitional period of 12 months. It seems that they were somewhat unsure of meeting the new energy efficiency requirements. For a builder that heavily advertised the use of their double glazing windows, I find it abnormal that they are worried of meeting energy efficiency compliance. For a long term investment, such as house, I find that answer and approach to quality construction was unacceptable. After all, why would anyone pay significant amount of money to have their house built to older standards? Overall, my experience with them had been a nightmare, wouldn't recommend anyone to build with them.2 comments
For those asking me on what standards I refer, it is NCC (National Construction Code), or used to be called as BCA. This outlines legal, safety or technical requirements on the house building includin... Read more
g energy efficiency. While we are already in 2020, unfortunately NCC 2022 has transitional period, so even though you may have thought that they will build to NCC 2022, you would not know for sure unless you send your drawings, addenda and contract to third party service for verification. Which I did. No matter what the builder offers you verbally or says that it will be based on NCC 2022, make sure that your PCQ and lump sum contract clearly stipulates that every aspects of the building will be fully compliant to NCC 2022. Make sure that your contract has that included in writing. Otherwise, once you sign the contract, you may be agreeing to older standards. If you are building home, make sure that your house is built to latest codes. That way, it will last and has fewer defects. Plus, current 2022 code has better energy efficiency compliance. Do more researches with several builders and don't settle for less. After all, you are paying significant amount of money. Send me a message if you need more info.Customer Service S.RedInk Homes
Hi Hani,
We acknowledge your concerns and respect your decision not to build with us. We are disappointed that having worked through your requests for changes and additions to your initial pre contr... Read more
act quotation that we did not meet your expectations.Similar opinion? Write a review on ieatwords.com.au!
MichaelPerth, WA
- WA, Perth
- Verified customer
Incredible First Home
Thank you to the whole team for whats turned out to be an incredible first home. I thought from my first meeting wth Niklas that the team at Redink held high standards with their professionalism. The quality of the build has been first class with their tradesman ship and fantastic promotions. Every build will have minor issues or delays but I thought Redink were excellent to respond. There were numerous times where changes were made, fees waived or discussed and my final variations came in a few hundred dollars under budget. Lisa, our prestart ...Read more
consultant, was so helpful, our client liaisons Courtney and Connie couldn't have been more accomodating. Kyle and Troy our supervisors were really easy to talk to and kept on top of everything for us. Redink have a strong reputation for a reason, I wouldnt hesitate to build with them again and Id encourage my friends and family to do the same.1 comment
Customer Service S.RedInk Homes
Hi Michael,
We are delighted that you are so happy with your new home and that you would recommend us to family and friends. ... Read more
We hope you enjoy every moment and have every happiness in your home and we look forward to assisting you in the future, should you build again. Kind regards, The Redink TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with RedInk Homes
Kevin and ElaineWheatbelt, WA
- WA, Perth
- Verified customer
Excellent job
Eleanor (sales), Rachel and Connie were extremely knowledgeable, helpful and patient. All our numerous queries were dealt with on a pleasant, timely and consistent basis with good grace. Troy (Supervisor) took personal pride in the build wanting to produce a first rate outcome which he achieved. We are extremely pleased.
1 comment
Customer Service S.RedInk Homes
Hi Kevin and Elaine,
Thank you so much for your review. We are pleased to hear that the team assisted you both so well with your new home and you are so pleased. ... Read more
Kind regards, The Redink TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with RedInk Homes
MichaelPerth, WA
- WA, Perth
- Verified customer
Above and beyond.
Redink are a class above others. We are very happy with the build and everything in-between. The office staff were prompt and the build was smooth. Everyone has hiccups throughout the build but redink were quick to act and we are stoked with the finish product! Highly recommend Wanda as her design expertise made our dream become a reality!
1 comment
Customer Service S.RedInk Homes
Hi Michael,
Thank you for the review and your compliments. We very much appreciate your words and have shared them with the team and most especially with Wanda, our most fantastic designer! ... Read more
We wish you all the very best in your lovely new home, and hope to assist you again should you decide to build again. Kind Regards, The Redink TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with RedInk Homes
Dueler120Perth, WA
- 2 reviews
- WA, Perth
- Verified customer
First Home Builders
We have just finished building with RedInk and are very happy with our new family home. This is the first time we have ever built and after speaking with several builders decided on RedInk due to their inclusions and flexibility on the design we wanted. Our designer was excellent. He was very knowledgeable and understood what we were after while also giving us some great ideas to incorporate into the design. The management team we dealt with from start to finish were attentive to our questions and kept us informed every step of the way. Our sit...Read more
e supervisor kept the build on track, was approachable and accomodating to working in with our own building inspector. I can happily say that we have enjoyed the daunting process of building our first home with RedInk due to the people we were fortunate to have as our project team. They have delivered on what we wanted, kept us in budget and given us a quality family home. Based off our personal experience we would build with them again and would recommend them to others.1 comment
Customer Service S.RedInk Homes
Hi Dueler,
Our flexibility is part of the Redink way, being that we give you the red pen to make the changes you would like, then we take it from there!... Read more
We are delighted to hear that you are so pleased with your new home and the support from the team. Kind regards, The Redink TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with RedInk Homes
- WA, Perth
- Verified customer
We would recommend RedInk to anyone!
Our experience with RedInk has been of a very high standard. All the stages of the build from conception through to handover have been exemplary. Even on those rare occasions where we had concerns, the staff were able to rectify issues in a prompt and professional manner.
Where costs are concerned I feel we got more for our money than we ever could have expected.
1 comment
Customer Service S.RedInk Homes
Hi Matthew,
The team work hard to set their standard high, and we are pleased to read that this has been obvious throughout your build. ... Read more
Thanks for taking the time to write a review for us, we really appreciate it. Kind regards, The Redink TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with RedInk Homes
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The Van De'sPerth, WA
- WA, Perth
- Verified customer
Simple and Easy!
We definitely overcooked it when we first started our building process, we spoke to way too many builders who took way too long to provide us with what we wanted.
Anthony managed to narrow down our floor plan in just a couple of hours. We got what we wanted in a price point we were happy with.
The handover to Rachel (Pre-Start and variation guru) was smooth sailing. Every email and phone call was answered in a timely manner and she was just wonderful to deal with.
Then we were handed over to Chelsea who was also a great rep for the company,...Read more
again she answered all our questions and was always had a great demeanour. Lastly we had the pleasure of meeting Karl who is an absolute asset to the company, he is just a great guy. He was friendly, relatable and approachable, all of what you want and need in a building supervisor. We didn't feel like a tick and flick job.1 comment
Customer Service S.RedInk Homes
Hi Van De's,
We are so pleased that you found the build with us to be so simple and easy. The team do try their best to make things as smooth as possible, and it sounds like Anthony, Rachel, Chelse... Read more
a and Karl really stepped up to the mark and achieved this.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with RedInk Homes
DanielleG_04Wheatbelt, WA
- WA, Perth
- Verified customer
Extremely happy with our new Redink home
We're incredibly happy with our new home built by Redink Homes. We chose Redink because of their quality of inclusions and value for money. Double glazed windows as standard was the deal-breaker as our electricity is off-grid. They also had our dream house plan, the Ferguson, which had everything we wanted. We only made a few very minor tweaks to the floor plan. We found all staff at Redink to be professional, courteous and just generally helpful and lovely people. The paperwork side of things was slow moving (8 months), but for a regional buil...Read more
d this is not unusual and we were kept informed along the way, with regular communication on which stage our contracts and permits were up to. We completed our own earthworks through local contractors and Redink was supportive of this and we did not have any issues. Once we hit slab down it was go, go, go and our build was completed amazingly quickly at just over 5 months. We cannot thank our site supervisor Troy enough for his amazing work: trades ran like clockwork, high quality of trade work, great communication, super helpful tips, regular visits and any small issues fixed straight away. Our client liaison was also great, as was our salesperson, contracts administrator and pre-start consultation - thanks team! We've had a lot of comments both on how quickly our build was completed and the high quality of the work. Our build came in at contract cost and there were no unexpected extras. Overall we are extremely happy with our new home and look forward to many happy years raising our young family here in Brookton. Thank you Redink for your fantastic service, we have no hesitation in giving you 5 out of 5 stars.1 comment
Customer Service S.RedInk Homes
Hi Danielle,
We really enjoyed reading your review and seeing your photos, thank you. ... Read more
It's great to hear that you are overall really happy with everything and that your building journey with us was a good one. We wish you and your family many happy times in your new home and all the best for the future. Kind regards, The Redink TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with RedInk Homes
MichaelPerth, WA
- WA, Perth
- Verified customer
Maintenance made easy
I wanted to thank everyone at RedInk for their professionalism on the maintenance work we just had done, the process with the office was easy and efficient, the trades did an excellent job
I thoroughly recommend RedInk as a builder and they back their product.
Look forward to build with them again.
A big thank you to all at RedInk.
1 comment
Customer Service S.RedInk Homes
Hi Michael,
Your thanks has been passed to the team and they are all so pleased that you are happy. Thanks also for your recommendations and kind words. ... Read more
We also look forward to when you decide to build again. Kind regards, The Redink TeamSimilar opinion? Write a review on ieatwords.com.au!
RogerPerth, WA
- 2 reviews
- WA, Perth
- Verified customer
Excellent builder- surely one of the best
Redink were hard to fault. We had a friendly and helpful initial consultant, a thorough and knowledgeable supervisor who used quality tradesmen. The pre-start interview was also smooth. Customer service was excellent. We're very happy with the quality of the build and attention to detail. We wholeheartedly recommend this company.
1 comment
Customer Service S.RedInk Homes
Hi Roger,
We are delighted that we have delivered a quality home to you with great customer service. This is what we aim for, and it's reviews like yours that provide us with the feedback to confirm. ... Read more
Thanks for the review and the feedback, it is much appreciated. Kind regards, The Redink TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with RedInk Homes
Himanshu VassanpalPerth, WA
- WA, Perth
- Verified customer
Redink Built my dream home
Our build with Redink couldnt have been smoother, havent had a single hiccup since the build had commenced. They accommodated us in each and every way. The house was fully customisable which no other builder was willing to do in our budget. They let us do owner siteworks which saved us heaps. The build quality couldnt be better and the problems were immediately sorted. Would like to appreciate our Client Liaison and Supervisor for making this journey wonderful. We are very happy to move into our first home.
Our final cost was lower that what we signed. Our build was very well managed, very prompt to our queries. Wish i could give more stars to these people.
1 comment
Customer Service S.RedInk Homes
Hi Himanshu,
Congratulations on your dream home! Great to hear that the team made the building journey a wonderful one for you and that you are so happy. ... Read more
We also wish we could accept more stars, but thank you for the five that you have given us. We really appreciate it and wish you every happiness. Regards, The Redink TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with RedInk Homes
RDGPerth, WA
- WA, Perth
- Verified customer
What Great Service
After reviewing and interviewing and going through the startup process with 7 other builders we finally found Redink. And couldn't have been happier. The Staff at Redink show a tremendous amount of knowledge and for us personally, patience. The build was managed efficiently throughout with both their office staff and site personnel.
From Sales/design, to PreStart, CA and Build and Closeout the dedication to work quality has been outstanding. Having worked in the Construction industry for 20 years seeing the level of workmanship and detail ap...Read more
1 comment
Customer Service S.RedInk Homes
Hi RDG,
Thank you for your review and wholehearted recommendations. We appreciate every word and are over the moon that we have met your expectations and helped to make you so happy with your new home. ... Read more
You are correct in saying that issues can arise, and it's lovely to hear how the team handled it, and kept things running smoothly. Warm regards, The Redink TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with RedInk Homes
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- WA, Perth
- Verified customer
Very pleased customer
Redink team has been very supportive throughout our build- right through to after the key handover of our new home. I appreciate the quality of workmanship, and the various options and offered by Redink. I absolutely appreciate the fact that Redink's sales consultant is there for us all throughout the building process- right through to after key handover and then maintenance. Wanda CHAN had been a marvelous sales consultant to work with, very professional and organized, and always reliable to give us a helping hand when needed. We have Wanda ...Read more
to thank for so many things about our new home and will definitely recommend her to anyone who is intending to build. We also want to thank Pauline H, Simon- our supervisor, Ashley- our interior designer and other Redink team members as they have been so professional, courteous and accomodating. Definitely worth 5 stars!1 comment
Customer Service S.RedInk Homes
Hi CChai,
Thank you for your lovely review and comments. The whole team try their best and they love hearing that they have helped provide support and guidance, that it has made a difference. ... Read more
Wanda, Pauline, Simon and Ashley, really appreciate that they have been such an important part of your build and the journey for you. Thank you for the 5 stars! Kind regards, The Redink TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with RedInk Homes
Jo P.Perth, WA
- WA, Perth
- Verified customer
Perfect
Building our home was an easy process. Any questions or changes were dealt with really quickly. The quality of the fittings and appliances are amazing. We looked around for a year and RedInk by far were better value for your dollar. It was a quick build and no hassle with great staff every step of the way. I would recommend them to anyone who wants to build. Thank you.
1 comment
Customer Service S.RedInk Homes
Hi Jo,
It is wonderful to hear that you found your build with us to be an easy process. Many people find building to be stressful, and there is a lot that can happen. ... Read more
We are pleased that the team helped to make this so perfect for you, and we all wish you every happiness in your new home. Regards, The Redink TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with RedInk Homes
Ian WAU
- WA, Perth
- Verified customer
Happy
Although we had some teething problems with the admin at first, I have to say that was well made up for when the build started, our supervisor Karl has supplied the utmost quality tradesmen that I, and Im from the building industry, can not fault, all trades are completing their roles to an exceptional Quality.
2 comments
Customer Service S.RedInk Homes
Hi Ian,
We are very pleased to hear that despite some problems early on, that we made up for this with a good job onsite. ... Read more
We do try our very best with every aspect of the building journey, to make it as seamless as possible, however there are times where, without intention, we trip ourselves up. We very much appreciate that you have stuck by us, and thank you for feedback and review. Kind regards, The Redink TeamI must say, as every day goes by and more work happens on the house, the more impressed we are,
Similar opinion? Write a review on ieatwords.com.au!
Michael TranPerth, WA
- 2 reviews
- 1 like
- WA, Perth
- Verified customer
Outstanding - from start to key handover
The pad was poured in mid-January 2022 and the house build was completed with the key handover in July 2022! Our journey is now complete! Thank you Redink - the new home is amazing, not just because it's brand new, but also because the quality of the finish and the products used throughout. E.g. their window and door glass frames are solid! As are the kitchen cabinets and engineered stone benchtops.
We would definitely consider Redink if we were to build again. Why?
What made Redink outstanding for us was the people behind the name that we deal...Read more
1 comment
Customer Service S.RedInk Homes
Hi Michael,
Thank you, thank you, thank you for the very comprehensive and detailed review. We have passed your feedback to the team whole are all celebrating that they have helped to make this build a very happy one for you. ... Read more
We hope you have many happy years in your lovely new home. Kind regards, The Redink TeamSimilar opinion? Write a review on ieatwords.com.au!
Carey-Anne B.Perth, WA
- WA, Perth
- Verified customer
We love our new home.
We were very happy with the inclusions we received that worked within our budget. Communication was exceptional throughout the construction period and the supervisor and client liaison officer worked with us to have the home completed without our personal time frame. The quality of the workmanship was exceptional, in particular the brickwork and the paving. We both have worked within the industry so our standards are high - these were well and truely met.
1 comment
Customer Service S.RedInk Homes
Hi Carey-Anne,
We are so pleased that you are so happy with, the inclusions and the quality and that you love your new home so much. ... Read more
We really appreciate your comments and the review. Wishing you all the best. Warm regards, The Redink TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with RedInk Homes
Questions & Answers
Trish Martinasked
Hello, very interesting reading!!
I have just bought a Redink home, built 10 years ago. I am the third owner.
I have just realised this home does not have any soak wells installed, AT ALL.
It is my understanding that these are mandatory, even 10 years ago.
Explanation, please!!
Trish Martin
1 answer
Customer Service S.RedInk Homes
Hi Trish,
Thanks for your question. The install of the stormwater soakwells can be by builder or by owner. We supply and install them if our client has included them in their building contract, otherwise they are supplied and installed by owner.
The best way to determine exactly what has or should have been done at your property is to contact us directly. We understand that it can be confusing as a second and third owner as to what has been done by us and what has been done by the homeowner. We are always happy to help with this sort of query, so if you can please contact our office on 08 9208 1111 or by email [email protected] with your street address then we can assist further.
Kind regards,
The Redink Team
Ken B.asked
The Tek Screws on my Colourbond roof are rusting as are the nails in the eaves. Are these covered under the structural warranty.
Thanks
Ken
1 answer
Customer Service S.RedInk Homes
Hi Ken,
Can you please contact our Maintenance department in our office (08 9208 1111)? Otherwise please email photos, along with confirmation of your address to [email protected] to allow us to assist you further.
Many thanks
Kind Regards,
Customer Service Team
Johnasked
Any Red Ink owners built the Drover Farm House design in the metro area? We are looking at this design and wouldn't mind having a look at one in the flesh.
Thanks
John
1 answer
Customer Service S.RedInk Homes
Hi John,
Thank you for your enquiry - please contact the Sales Team on 9208 1110 and they'll be more than happy to assist.
We look forward to hearing from you
Regards,
The Redink Team
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Customer Service S.RedInk Homes
Hi Cecilia,
Thank you for your lovely review and comments. We agree that Wanda is an amazing Sales Consultant and she provides an extremely high level of help and care. We are pleased that you are... Read more
so happy with the customer service from Wanda and the team, and love your new home.