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Reviews

4.5

371 reviews
5
(290)
4
(36)
3
(11)
2
(13)
1
(21)
  • Build Stage
    • Post-Construction (78)
    • Pre-Construction (5)
    • Mid-Construction (3)
  • Customer Service
    4.8 (65)
  • Site Admin
    4.8 (58)
  • Timeliness
    4.7 (62)
  • Structural Integrity
    4.9 (56)
  • Plumbing & Waterproofing
    4.9 (51)
  • Electrical & Lighting
    4.8 (47)
  • Flooring
    4.9 (29)
  • Transparency
    4.7 (55)
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Cecilia E

Cecilia EPerth, WA

Great experience from design to completion

published

Fantastic customer experience with the entire team. Our consultant Wanda Chan is amazing in every way from providing advice right through to after sales support.Nothing was too difficult and she provided us options and guided us throughout. The quality of the build was of a very high standard.We love our new home.



Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2018
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1 comment
RedInk Homes
Customer Service S.RedInk Homes

Excellent Build Quality and Service

published

We were very cautious when selecting our builder for our new home. We settled on Redink homes, not just on the cost, but willingness to listen and build a house to our needs.
From design to completion the entire team were great. The communication was rapid and transparent. They listened to our minor changes during the build and without too much trouble actioned as required.
The multiple trades workmanship and attitude was excellent throughout the build.
The cost from contract to completion had a few minor variations, due to us changing a few items.
They delivered our house on time and on budget to a very high standard.



I would highly recommend Redink homes.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Build StagePost-Construction
Construction End DateDecember 2022
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1 comment
RedInk Homes
Customer Service S.RedInk Homes

Review collected in partnership with RedInk Homes

Right choice

published

We had building experience with few builders, but Redink was outstanding out of these. Redink staff are always ready to help. The supervisor Carl and office staff Chelsea, made our journey easier. We had the right decision to choose Redink. We are so pleased and will recommend to my friends.

Build StagePost-Construction
1 comment
RedInk Homes
Customer Service S.RedInk Homes

Review collected in partnership with RedInk Homes

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Hanl

HanlPerth, WA

  • 5 reviews

Substandard builder

published
Customer Service
Transparency
Timeliness
Build StagePre-Construction
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2 comments
Hanl
Hanl
RedInk Homes
Customer Service S.RedInk Homes
Michael

MichaelPerth, WA

Incredible First Home

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2022
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1 comment
RedInk Homes
Customer Service S.RedInk Homes

Review collected in partnership with RedInk Homes

Kevin and Elaine

Kevin and ElaineWheatbelt, WA

Excellent job

published

Eleanor (sales), Rachel and Connie were extremely knowledgeable, helpful and patient. All our numerous queries were dealt with on a pleasant, timely and consistent basis with good grace. Troy (Supervisor) took personal pride in the build wanting to produce a first rate outcome which he achieved. We are extremely pleased.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
Construction End DateDecember 2020
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1 comment
RedInk Homes
Customer Service S.RedInk Homes

Review collected in partnership with RedInk Homes

Michael

MichaelPerth, WA

Above and beyond.

published

Redink are a class above others. We are very happy with the build and everything in-between. The office staff were prompt and the build was smooth. Everyone has hiccups throughout the build but redink were quick to act and we are stoked with the finish product! Highly recommend Wanda as her design expertise made our dream become a reality!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2022
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1 comment
RedInk Homes
Customer Service S.RedInk Homes

Review collected in partnership with RedInk Homes

Dueler120

Dueler120Perth, WA

  • 2 reviews

First Home Builders

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2022
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1 comment
RedInk Homes
Customer Service S.RedInk Homes

Review collected in partnership with RedInk Homes

We would recommend RedInk to anyone!

published

Our experience with RedInk has been of a very high standard. All the stages of the build from conception through to handover have been exemplary. Even on those rare occasions where we had concerns, the staff were able to rectify issues in a prompt and professional manner.
Where costs are concerned I feel we got more for our money than we ever could have expected.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
Construction End DateNovember 2022
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1 comment
RedInk Homes
Customer Service S.RedInk Homes

Review collected in partnership with RedInk Homes

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The Van De's

The Van De'sPerth, WA

Simple and Easy!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Flooring
Build StagePost-Construction
Construction End DateNovember 2022
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1 comment
RedInk Homes
Customer Service S.RedInk Homes

Review collected in partnership with RedInk Homes

DanielleG_04

DanielleG_04Wheatbelt, WA

Extremely happy with our new Redink home

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
Construction End DateNovember 2022
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1 comment
RedInk Homes
Customer Service S.RedInk Homes

Review collected in partnership with RedInk Homes

Michael

MichaelPerth, WA

Maintenance made easy

published

I wanted to thank everyone at RedInk for their professionalism on the maintenance work we just had done, the process with the office was easy and efficient, the trades did an excellent job
I thoroughly recommend RedInk as a builder and they back their product.
Look forward to build with them again.
A big thank you to all at RedInk.

Customer Service
Site Admin
Timeliness
Structural Integrity
Build StagePost-Construction
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1 comment
RedInk Homes
Customer Service S.RedInk Homes
Roger

RogerPerth, WA

  • 2 reviews

Excellent builder- surely one of the best

published

Redink were hard to fault. We had a friendly and helpful initial consultant, a thorough and knowledgeable supervisor who used quality tradesmen. The pre-start interview was also smooth. Customer service was excellent. We're very happy with the quality of the build and attention to detail. We wholeheartedly recommend this company.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
Construction End DateJuly 2022
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1 comment
RedInk Homes
Customer Service S.RedInk Homes

Review collected in partnership with RedInk Homes

Redink Built my dream home

published

Our build with Redink couldnt have been smoother, havent had a single hiccup since the build had commenced. They accommodated us in each and every way. The house was fully customisable which no other builder was willing to do in our budget. They let us do owner siteworks which saved us heaps. The build quality couldnt be better and the problems were immediately sorted. Would like to appreciate our Client Liaison and Supervisor for making this journey wonderful. We are very happy to move into our first home.
Our final cost was lower that what we signed. Our build was very well managed, very prompt to our queries. Wish i could give more stars to these people.

Build StagePost-Construction
Construction End DateOctober 2022
1 comment
RedInk Homes
Customer Service S.RedInk Homes

Review collected in partnership with RedInk Homes

RDG

RDGPerth, WA

What Great Service

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
Construction End DateOctober 2022
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1 comment
RedInk Homes
Customer Service S.RedInk Homes

Review collected in partnership with RedInk Homes

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Very pleased customer

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StagePost-Construction
Construction End DateJune 2022
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1 comment
RedInk Homes
Customer Service S.RedInk Homes

Review collected in partnership with RedInk Homes

Jo P.

Jo P.Perth, WA

Perfect

published

Building our home was an easy process. Any questions or changes were dealt with really quickly. The quality of the fittings and appliances are amazing. We looked around for a year and RedInk by far were better value for your dollar. It was a quick build and no hassle with great staff every step of the way. I would recommend them to anyone who wants to build. Thank you.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
Construction End DateOctober 2022
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1 comment
RedInk Homes
Customer Service S.RedInk Homes

Review collected in partnership with RedInk Homes

Happy

published

Although we had some teething problems with the admin at first, I have to say that was well made up for when the build started, our supervisor Karl has supplied the utmost quality tradesmen that I, and Im from the building industry, can not fault, all trades are completing their roles to an exceptional Quality.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Build StageMid-Construction
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2 comments
RedInk Homes
Customer Service S.RedInk Homes
Ian W
Ian W

I must say, as every day goes by and more work happens on the house, the more impressed we are,

Michael Tran

Michael TranPerth, WA

  • 2 reviews
  • 1 like

Outstanding - from start to key handover

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJuly 2022
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1 comment
RedInk Homes
Customer Service S.RedInk Homes
Carey-Anne B.

Carey-Anne B.Perth, WA

We love our new home.

published

We were very happy with the inclusions we received that worked within our budget. Communication was exceptional throughout the construction period and the supervisor and client liaison officer worked with us to have the home completed without our personal time frame. The quality of the workmanship was exceptional, in particular the brickwork and the paving. We both have worked within the industry so our standards are high - these were well and truely met.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StagePost-Construction
Construction End DateSeptember 2022
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1 comment
RedInk Homes
Customer Service S.RedInk Homes

Review collected in partnership with RedInk Homes

Page 2 of 19
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Questions & Answers

Trish Martin

Trish Martinasked

RedInk Homes

Hello, very interesting reading!!
I have just bought a Redink home, built 10 years ago. I am the third owner.
I have just realised this home does not have any soak wells installed, AT ALL.
It is my understanding that these are mandatory, even 10 years ago.
Explanation, please!!
Trish Martin

1 answer
RedInk Homes
Customer Service S.RedInk Homes

Hi Trish,

Thanks for your question. The install of the stormwater soakwells can be by builder or by owner. We supply and install them if our client has included them in their building contract, otherwise they are supplied and installed by owner.

The best way to determine exactly what has or should have been done at your property is to contact us directly. We understand that it can be confusing as a second and third owner as to what has been done by us and what has been done by the homeowner. We are always happy to help with this sort of query, so if you can please contact our office on 08 9208 1111 or by email [email protected] with your street address then we can assist further.

Kind regards,

The Redink Team

Ken B.

Ken B.asked

RedInk Homes

The Tek Screws on my Colourbond roof are rusting as are the nails in the eaves. Are these covered under the structural warranty.
Thanks
Ken

1 answer
RedInk Homes
Customer Service S.RedInk Homes

Hi Ken,

Can you please contact our Maintenance department in our office (08 9208 1111)? Otherwise please email photos, along with confirmation of your address to [email protected] to allow us to assist you further.

Many thanks

Kind Regards,

Customer Service Team

John

Johnasked

RedInk Homes

Any Red Ink owners built the Drover Farm House design in the metro area? We are looking at this design and wouldn't mind having a look at one in the flesh.

Thanks
John

1 answer
RedInk Homes
Customer Service S.RedInk Homes

Hi John,

Thank you for your enquiry - please contact the Sales Team on 9208 1110 and they'll be more than happy to assist.

We look forward to hearing from you

Regards,
The Redink Team

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