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Reviews

4.5

371 reviews
5
(290)
4
(36)
3
(11)
2
(13)
1
(21)
  • Build Stage
    • Post-Construction (78)
    • Pre-Construction (5)
    • Mid-Construction (3)
  • Customer Service
    4.8 (65)
  • Site Admin
    4.8 (58)
  • Timeliness
    4.7 (62)
  • Structural Integrity
    4.9 (56)
  • Plumbing & Waterproofing
    4.9 (51)
  • Electrical & Lighting
    4.8 (47)
  • Flooring
    4.9 (29)
  • Transparency
    4.7 (55)
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Kim F.

Kim F.Perth, WA

Great team to work with

published

Redink have been a fantastic company right from the start, helping us to design a home unique to our block, communication throughout the build, and even down to ensuring we were happy with the colour of the mortar before it was actually put down because it didnt look quite right. We have built previously and never received that level of support.



The quality of the home is amazing, anything that wasnt 100% was picked up by the supervisor and redone before handover without us even having to say anything.

Thanks guys for a great experience!

1 comment
RedInk Homes
Customer Service S.RedInk Homes

Review collected in partnership with RedInk Homes

Lauren C.

Lauren C.Perth, WA

Fantastic experience as 1st Home Buyers

published

We have just received the keys to our first home with Redink and could not be happier. Our site supervisor Chris, our sales advisor Wanda, our client liaison Connie and the rest of the team have been so informative and helpful throughout the whole process. Our new home looks amazing and we are so happy with the end product. The communication was great throughout the entire build, we always knew what was happening and coming up. We would highly recommend anyone looking to build to go with the friendly team at Redink.

Review collected in partnership with RedInk Homes

Built in record time!!

published

Redink staff were very easy to deal with and helpful.
Our site supervisor was absolutely amazing efficient and well organised.
We love our new home! Thank you Karl, Chelsea, Teila & Karyn

1 comment
RedInk Homes
Customer Service S.RedInk Homes

Review collected in partnership with RedInk Homes

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Noleen B.

Noleen B.Perth, WA

Stress free quality builder

published
1 comment
RedInk Homes
Customer Service S.RedInk Homes

Review collected in partnership with RedInk Homes

Excellent 2-storey RedInk Home

published
1 comment
RedInk Homes
Customer Service S.RedInk Homes

Review collected in partnership with RedInk Homes

Scott

ScottPerth, WA

Happy with our New Home

published
1 comment
RedInk Homes
Customer Service S.RedInk Homes

Review collected in partnership with RedInk Homes

Megan Gulberti

Megan GulbertiSouth West, WA

Exceptional service

published

Review collected in partnership with RedInk Homes

Bentley build

Bentley buildPerth, WA

Built 2 homes in Bentley with red ink

published

Very happy with red inks office support, a smooth process overall.Karl the site supervisor was very helpful and rectified any issues fast and was onsite alot keeping me up to date as i was working away a bit during construction and was a great peace of mind, onsite meetings were also made easy as Karl was extremely flexible with times due to my work .Would definitely build with red ink again .

1 comment
RedInk Homes
Customer Service S.RedInk Homes

Review collected in partnership with RedInk Homes

Browne

BrownePerth, WA

Pre-construction experience

published

My husband and I have just signed up with Red Ink and awaiting our slab to go down. So far, Red Ink, and especially Dean and Sharon from the South West office have gone above and beyond to secure our new build in Bridgetown. Customer service from Dean was excellent, he met us twice in Bridgetown to seek out the best block for our forever home. When it came to pre-start, Sharon was so knowledgable, patient and professional, selecting our choices was a breeze. We can't wait for the house to be built.

Review collected in partnership with RedInk Homes

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Unhappy

UnhappyPerth, WA

  • 3 reviews

Happy with the final product

published

Just wanted to say a big Thankyou to Dave the site supervisor and Karen in the office at a redink and Keith for listening and getting our house exactly how we wanted it. It’s hard when you see the actual house then want to change things Dave has the patience of a saint .

1 comment
RedInk Homes
Customer Service S.RedInk Homes
Hartridge

HartridgeSouth West, WA

  • 2 reviews

Love our new Redink Home

published

Very happy with the service. We had very few issues with the build and the team at Redink we’re quick to help with concerns or issues. The workmanship was first class. And came in close to our budget.

1 comment
RedInk Homes
Customer Service S.RedInk Homes

Review collected in partnership with RedInk Homes

Bradley

Bradley

  • 2 reviews
  • 1 like

Very happy with Redink, would recommend as a builder 10/10

published

I was extremely picky when selecting a builder, having 5 or so seperate meetings with different builders until I stuck with Redink. From the start everyone from admin, design, management to construction made selecting a builder easy. Solid communication throughout the build with only one hiccup, which was quickly rectified without any issues. My Prestart meeting was very informative and helpful with selecting items/colour schemes and they all turned out perfect! I would have no problem in using Redink again for any future builds. Special mention to my client liaisons Courtney and Sophie, they were a pleasure to deal with as well as my supervisor Brian.

1 comment
RedInk Homes
Customer Service S.RedInk Homes

Review collected in partnership with RedInk Homes

Carrie

CarriePerth, WA

A fantastic home builder

published

RedInk are fantastic from start to finish our build was well managed. We had no issues or delays. The quality and workmanship of the build is of the highest standard. The final cost was the exact same as the estimated cost which was great. The whole experience was so easy especially for us being first time buyers.

1 comment
RedInk Homes
Customer Service S.RedInk Homes

Review collected in partnership with RedInk Homes

Vicki

VickiPerth, WA

The Perfect Downsizer

published
1 comment
RedInk Homes
Customer Service S.RedInk Homes

Review collected in partnership with RedInk Homes

Ray

RayPerth, WA

Review of construction - Brigadoon home

published

The construction from start to finish was very professional and timely. The supervisor was very efficient and kept the schedule on track and the customer consultants were extremely friendly and customer service orientated.
The final build was of high quality and each of the trades were professional in their work.

Overall a very enjoyable experience and looking forward to many years in a great home. Thanks heaps Redink Homes - would recommend you very highly.

1 comment
RedInk Homes
Customer Service S.RedInk Homes

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Krisbutler

KrisbutlerWheatbelt, WA

Fantastic

published

The building process was smooth, the workmanship especially the brick work was fantastic, the response from Connie and dene when we had an issue was unbelievable, cost was very accurate to the quote

1 comment
RedInk Homes
Customer Service S.RedInk Homes

Review collected in partnership with RedInk Homes

Lennyhops

LennyhopsPerth, WA

  • 2 reviews
  • 3 likes

Our first build with Redink (demo & rebuild)

published
1 comment
RedInk Homes
Customer Service S.RedInk Homes

Review collected in partnership with RedInk Homes

Excellent and Professional service

published
1 comment
RedInk Homes
Customer Service S.RedInk Homes

Review collected in partnership with RedInk Homes

Above all expectations!

published

Our building experience with Redink Southwest was amazing! Was above all expectations, the team at RedInk Southwest are so professional and efficient. Our new first home is amazing and the quality of work is fantastic and the timing of every step was planned perfectly. Can't wait to build again in the future with the redink team!

Review collected in partnership with RedInk Homes

Good but minor issue at inspection - They fixed the minor issue 14/5/19

published

Very good process to hand over. Got an updated each month. My home is on a small block and very happy with the finished product. My only issue which is minor, and concerns the 6 months inspection I identified an issue and discussed with the inspector. After waiting & contacting them they had no record of it item being noted. I again requested some action but just get fobbed off. so my last experience with getting this sorted is disappointing.

2 comments
RedInk Homes
Customer Service S.RedInk Homes
MickN
MickN

Thankyou Red Ink Homes for fixing the minor issue much appreciated

Page 3 of 19
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Questions & Answers

Trish Martin

Trish Martinasked

RedInk Homes

Hello, very interesting reading!!
I have just bought a Redink home, built 10 years ago. I am the third owner.
I have just realised this home does not have any soak wells installed, AT ALL.
It is my understanding that these are mandatory, even 10 years ago.
Explanation, please!!
Trish Martin

1 answer
RedInk Homes
Customer Service S.RedInk Homes

Hi Trish,

Thanks for your question. The install of the stormwater soakwells can be by builder or by owner. We supply and install them if our client has included them in their building contract, otherwise they are supplied and installed by owner.

The best way to determine exactly what has or should have been done at your property is to contact us directly. We understand that it can be confusing as a second and third owner as to what has been done by us and what has been done by the homeowner. We are always happy to help with this sort of query, so if you can please contact our office on 08 9208 1111 or by email [email protected] with your street address then we can assist further.

Kind regards,

The Redink Team

Ken B.

Ken B.asked

RedInk Homes

The Tek Screws on my Colourbond roof are rusting as are the nails in the eaves. Are these covered under the structural warranty.
Thanks
Ken

1 answer
RedInk Homes
Customer Service S.RedInk Homes

Hi Ken,

Can you please contact our Maintenance department in our office (08 9208 1111)? Otherwise please email photos, along with confirmation of your address to [email protected] to allow us to assist you further.

Many thanks

Kind Regards,

Customer Service Team

John

Johnasked

RedInk Homes

Any Red Ink owners built the Drover Farm House design in the metro area? We are looking at this design and wouldn't mind having a look at one in the flesh.

Thanks
John

1 answer
RedInk Homes
Customer Service S.RedInk Homes

Hi John,

Thank you for your enquiry - please contact the Sales Team on 9208 1110 and they'll be more than happy to assist.

We look forward to hearing from you

Regards,
The Redink Team

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