ShazzSouthern and Hills, SA
Amazing service
Exceptional service from Heather and Sharon very happy with our mattresses we bought 2 single vitality plush and a king single vitality plush, advice was great, store was easy to navigate around, definitely recommend Heather and Sharon at Regal Sleep Solutions :)
Similar opinion? Write a review on ieatwords.com.au!
Sue Budden
- 3 reviews
Best Sleep in a while
Since purchasing my new mattress I have had the best sleep
as being an Epileptic it has helped ease my aches and pains after
seizures . highly recommend them. very friendly staff who know how to
put you at ease and make you feel comfortable buying the product .
Similar opinion? Write a review on ieatwords.com.au!
Dave WaplesMetropolitan Adelaide, SA
- 2 reviews
Disappointed with the Flip Mattress
The rotating or flip mattress we purchased 13 months ago has not stood up to expectations, the sides have basically collapsed now. I flip and rotate the mattress regularly now in an attempt to get a decent nights sleep. I specifically sourced this type of mattress as I've generally had a good run with them in the past with the exception of our last one which rotated only. The life spans per mattress's has been 10 - 15 years so you can imagine our disappointment with this one not even lasting 10 - 11 months before giving us grief.
We both suff...Read more
er from backpain in everyday life and this mattress does not give us a restful nights sleep. I understand the Warranty period has now elapsed but felt the need to inform your company of this mattress's performance. I have no issues with the store staff but felt that if there was any doubt that this mattress wasn't suitable for us then we could have been informed.Similar opinion? Write a review on ieatwords.com.au!
Find out how Regal Sleep Solutions SA compares to other Furniture Shops
Know better, choose better.
Wonderful! Beautifully made and so comfortable
Easy to navigate the store
Item arrived fully assembled. Staff in-store were very efficient and helpful . Listened to my explanation of what I required and gave me exactly what I wanted.
Similar opinion? Write a review on ieatwords.com.au!
Sue Budden
- 3 reviews
Great Service
Fantastic service by Sharon she was very helpful with my choice of mattress
and very explanatory right down to pillow and how comfortable it will be
for my medical issues I have. Would highly recommend her services again
Kind Regards
Sue Budden
Similar opinion? Write a review on ieatwords.com.au!
Jordan HMetropolitan Adelaide, SA
Amazing customer service, and amazing mattresses would 100% recommend a mattress from here.
There’s very good customer service the best I’ve experienced, they showed me how the mattresses were made and showed me all the mattresses and tested them out to find the one that fit me, I’ve had my mattress for a few days now and I’ve already had a lot less back pain, would 100% recommend buying a regal mattress they’re amazing
Similar opinion? Write a review on ieatwords.com.au!
Von MMetropolitan Adelaide, SA
Always worth buying local. Here is an example why
amazing service from this business, and staff who are genuinely friendly and understanding mean that I have the most amazing, comfortable bed. Thank you.
Highest praise. Great products. Thanks Tim
Similar opinion? Write a review on ieatwords.com.au!
Less than satisfied had nothing but trouble with management don't waste your time and money
Had nothing but trouble with management everything that was promised failed to happen we paid for everything straight up when we complained about the delivery and condition of the mattres and requested the return of the purchased item s and a full refund we were given the phone number of consumer affairs by management
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Boots
- 2 reviews
Best sleep ever.
I bought this mattress as soon as I tried it in the shop. Honestly, the best bed I’ve ever slept on. Great staff at the City Cross shop: very helpful, knowledgeable and friendly.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Regal Sleep Solutions SA compares to other Furniture Shops
Know better, choose better.
Great Service..great bed
Mardi from My Barker Store exceptionally good with her knowledge on bedding. No sales push and easy to deal with. Delivery guys were very helpfull in all aspects. Would certainly recommend Regal.
Similar opinion? Write a review on ieatwords.com.au!
UnhappyMetropolitan Adelaide, SA
- 2 reviews
Disappointed
The customer service is great but this is a review of the mattress not the service as most people seem to have put. The first two nights were great, the third night the mattress was sagging where I slept. Did what was recommended and turned the mattress and the same thing happened. I began to get pains in my back and hips throughout the night into the day. Had to put a mattress topper on top and it still sags. This was the choice for my husband by Return to Work for my husbands spinal injuries (13 fractured vertebrae) he couldn't sleep on it at...Read more
all. Not only that it's so high that you would need a king size sheet set for the queen size. For $3,000 it's disgraceful. Would not recommend this mattress in a mad fit. We wanted Koala but WC would not accept as they're not certified by physiotherapists. My daughter has a Koala and rates it the best thing she's ever bought including her new car. I do not work for nor do I have any affiliation with Koala mattresses, I just wish I had one which by the way is a third of the price and has not one bad review. Extremely disappointed with this product.1 comment
Tim S.Regal
Hello, we are so sorry to hear that you have not had a wonderful experience with your mattress. We pride ourselves on having Raving Regal Fans, please call me to discuss further so that I can resolve this for you.
Tim Simon - 0424 599 764
Similar opinion? Write a review on ieatwords.com.au!
Wonderful service.
Just before Christmas we purchased two single beds from the Colonnades store, the service was
absolutely wonderful, Heather is a very helpful lady. As my husband has Parkinsons the first mattress
was to soft so we had to change it. The ladies both Heather and Sharon were wonderful and nothing
was to much trouble. The delivery came on time both times and the fellows were very pleasant and
polite. Thank you very much for making it a good shopping experience
Similar opinion? Write a review on ieatwords.com.au!
Davo E.Metropolitan Adelaide, SA
Great customer service! Such a comfy bed!!
As soon as we walked into Regal Sleep Solutions at colonnades, my partner and I were greeted by Heather who was absolutely wonderful and had all the time in the world to go over things with us.
We tried lots of different beds, and Heather was great at going through everything with us. Ensuring that we knew what the differences were between each type of bed, as well as what we were getting for our money. So it made it extremely easy to narrow down what we wanted.
When it came time to purchase the bed, we returned and were served by Sharon, s...Read more
o yet again was amazing to us, and made us feel so welcomed and at ease. Was a stress free and easy process, and an extremely quick turn around time, between ordering the bed and it being manufactured to receiving it. Was less than 2 weeks. We have now had the bed for just over a week, and mine and my partners back pain has reduced greatly. Without a doubt the most comfortable bed I have ever owned! I will 100% be recommending anyone that I know to Regal Sleep Solutions if they are after any bed related goods! Thank-you soo much to Heather and Sharon for their hard work! David & Stacey ElliottSimilar opinion? Write a review on ieatwords.com.au!
Peter CMetropolitan Adelaide, SA
- 5 reviews
So far, so Good
Were given ample opportunity to try the beds. Knowing we have a year to change our mattress preference is reassuring, but all seems okay. The staff were friendly and helpful.
Similar opinion? Write a review on ieatwords.com.au!
DouglasSouthern and Hills, SA
So happy i made this choice
Nice big store with lots to choose from. Service was friendly and professional, and didnt feel pressured or rushed into a decision. We did not have to assemble bed it was done for us, and the old one taken away. I recommend Regal to my friends, and like their policy of return.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Regal Sleep Solutions SA compares to other Furniture Shops
Know better, choose better.
Great Service
I visited the City Cross store this week and received fantastic service from Georgie and Mardi. They went out of their way to help me. I can't thank Georgie and Mardi enough. They both really try and help the customer instead of making a quick sale. I highly recommend Regal at City Cross......
Similar opinion? Write a review on ieatwords.com.au!
philMetropolitan Adelaide, SA
very comfotable
heather was very informative and helpful during the selection process. we are very happy with our Elegance mattress plus the delivery guys were also very polite and helpful. phil & diane
Similar opinion? Write a review on ieatwords.com.au!
Old ColMetropolitan Adelaide, SA
- 2 reviews
- 1 like
Colin and Lee
Georgi was excellent, explained the different types of support and mattresses. We even upgraded from our original thoughts. Our new mattress is fantastic. Very enjoyable experience, thankyou to all at Regal Team Noarlunga.
Similar opinion? Write a review on ieatwords.com.au!
Shaik R.Metropolitan Adelaide, SA
Disappointed!
Disappointed with the product & the quality. Less than a year since we bought the mattress, with two replacements already and now the mattress has started to dip (even after picking the firm one), causing body pains to my wife. On the contrary, the customer service at the store was great. Wonderful staff and store managers. I would never recommend the product to anyone.
1 comment
Tim S.Regal
Hi Shaik, I am so sorry to hear that you have not had a great experience with our product.
Unfortunately at times we have manufacturing defaults that we try to swiftly remedy. We pride ourselves on ... Read more
being a proud Australian Manufacturer and will take any steps to ensure that our customers are 100% satisfied with our products.Similar opinion? Write a review on ieatwords.com.au!
JohnMetropolitan Adelaide, SA
- 2 reviews
Exceeded expectations, therefore, no need to shop around
Very impressed with the professional service we received from Sharon at Colonnades. Informative, knowledgeable and friendly, therefore, decided there was no need to "shop around". The delivery personnel were also outstanding and efficient. Thank you for ensuring our purchase and delivery exceeded our expectations. Will have no hesitation in recommending family and friends.
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sorry, there are no questions about Regal Sleep Solutions SA but you can read 45 questions about Regal Sleep Solutions.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Tim S.Regal
Hi Gary,
I’m so sorry you are still unhappy despite our ongoing efforts to help you. ... Read more
I’m still here to help and support you 100% should you require. Cheers Tim - 0424 599 764