I am not one of those guys that walks into a dealership not knowing anything about the vehicle i am about to test drive, normally there is a lot of online research, looking at recalls, issues and professional road tests. From my research i then make a short list and share this with my wife and i get her opinion, otherwise i would have a Jaguar or Aston in my dreams...
Then we both test drive the short list and then discuss. We have found that not always a higher KW rating transforms into better and more enjoyable drive. In our short list my fir...Read more

I gave Renault every single chance to try to resolve some of the issues and complaints I have but in most cases never received any responses and when I did, I was referred to a dealership and they had no clue what to do and how to help.

I bought a ZEN model with all the options ( moon roof, safety pack, etc.).

Blind-spot monitoring, the light on the mirror ( the LED diode), can only be seen under a particular angle and it is soo weak that you can only see it in a pitch dark with no street lights on, you can forget about using it during the da...Read more

On 30/6/17 bought a 2016 Life demo with 900km on the odometer for $27.8k from Castle Hill Renault. I justified the purchase of this car because it was the biggest (almost new) vehicle I could get for the price, which I wanted as I have 2 large dogs and wanted something practical for Ikea shopping, trips to the tip, etc. I also liked the 12month/30k service intervals, as when I bought it I was covering a lot of km for work, thoguh this changed shortly after.

The dealership was excellent. I took a good long test drive and negotiated the deal the...Read more

I use this car mainly for work (I am a photographer). I use it every day multiple times and have the car serviced every 15K's. My mechanic was surprised I brought a Renault after four Mazda's and feels they have more issues than other cars. Having said that, overall the vehicle is quite nice to drive. I purchase a new car every two years for my company.

When the Koleos is working it's very nice to drive and smooth on the road. It has good handling, reasonable fuel economy (especially in ECO mode) and has plenty of space in the cabin. Without t...Read more

Bought this 2016 Koleos new in 2017.
We have had ongoing issues with the dash and centre console going black.Had it back to McCarrolls Newcastle and they had no idea at all after 4 occasions.Took it back to Peter Warren Warwick Farm and computers were re-set but since then (June 2018) have had issues with centre console twice. Today,after 41,000 k’s have had to have the front rotors and pads replaced.Only ever had to replace brake rotors on a car once before and that was after a shonky deal from a shonky dealer on a Holden Crappydore.
I’m 71 an...Read more

I usually use the 2016 Renult Koleos as a daily family car. Purchased in 2017 and lasted me up to the start of 2022. The car was running smoothly until mid 2018, when the key card was no longer receptive from distance; leaving me to manually insert the key to start up. Although it was odd I thought nothing of it as the car worked the same. However 2022 was not too fun, the car started jumping internally and the dashboard lights would flash randomly, with the indicators too. the card became no longer receptive until 2-10 minutes of inserting th...Read more

Honestly this car as a 4wd labeled vechile is seriously underrated and deserves a bit more credit, I have had this car offroad a few times both dirt and sand, while ground clearance isnt all that much, with a couple of modifications which iv done I have the same ground clearance as the proper 4x4's, the 4wd system works incredibly well in the sand and steep dirt inclines iv never been stuck in the sand in it including going onto sand islands, even pulled out a prado out of a bog down to the diffs which amazed me, the only issue I have is fu...Read more

Could not be happier with my 2017 Intens.
Purchased in September 2017
However, at time of purchase, we were told by the salesman at Metro Renault that Apple Play & Android Auto software feature (which we don't have) was to be updated as soon as Renault released it.
After numerous phone calls requesting the update, we've been told that there isn't an update for our model.
** Very disappointed with Metro Renault making promises at the time of purchase and not keeping their word**

We'll soon make another phone call to check on the availab...Read more

*more car for your $$$
*Drives like a sedan, very little body roll compared to CX5
*Engine and ride very smooth
*Engine can be a little loud when pushed hard, not as loud as CX5
*Infotainment R Link system can take a while to get use to but still good
*Space inside is fantastic, better than 5 seater competitors
*Looks better than most SUVs i think
*7.4 Ltr per 100, awesome!
*So much more safety kit for the money compared to competitors and price
*Center cup holders are a bit of an issue, not a good size...Read more

I bought this car and from day 1 I knew something wasn't right when I drove it out of the showroom. The car would shake/vibrate when ever you had the car in idle (e.g waiting at the traffic lights), the response I got from the dealership was that it was a known issue and a software fix would come to stop the car from acting like this when I complained a day after receiving the car.

After many months of complaints, taking my car in to be looked at; leaving it for days with Renault Australia and taking the matter formally,I was advised that ...Read more