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Reviews

2.3

28 reviews
5
(8)
4
(1)
3
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2
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1
(19)
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    Poor customer service at reception

    published

    The lady working at reception was very rude and was not welcoming.
    My car was meant to be finished between an hour to half a hour and it took longer. Once car was finished she did not call me I went there and it was done

    Been to Repco twice. Crap. Never will go again

    published

    Been twice. Once cooked my engine by Repco not plugging in the fan after the service, apparently this was my problem for not watching the guage. Then, another store 2 years later, doubled the bill from the quote, because their girl 'made a mistake", but i still had to pay. How was that my fault? Never, ever, trust Repco. Back to KTAS for me.

    Rude and didn’t want to help

    published

    My mum went in repco Marden Friday for new wiper arms and the manager said to go back sat as there is 30% discount and he said the guys will fit them with my permission.. so we just went there and didn’t want to fit them and were extremely rude.. one complained he had a sore finger with a bandaid on it.. so if u want great service GO ELSEWHERE.. they are useless.

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    • Verified customer

    Rip offs !! Absolutely disgusting

    published

    I towed my car in to repco mount gambier because it wouldnt start, they had it for 4 days and when i went to get it the technician said he had no idea what was wrong with it and that it started the following day, he told me if it doesn't start again then bring it back, i spoke to the manager to see how much i owed, he told me dont worry about it, next time it happens bring it in and they will sort it out then, 3 weeks later i get a bill for close to $300, thats outrages to plug a computer in and clear a few codes, I'll be writing a complaint to the dmv and would strongly recommend people do not go there.



    • Verified customer

    Faulty car

    published

    Hi I have a VZ SS and would not start no more had it looked at by few mechanics and people nothing fixed it so I went down to Repco service centre in
    Batemans bay say the mechanic told him just won’t start he ran tests and found the problem very quickly I was over the moon so it still needed work the fixed snapped bolts from the exhaust manifold relocated a vac hose on the motor couldn’t of asked for better so happy the reception lady’s are fantastic as well I would not even think of going anywhere else so if you need your car looked at ring them book it in Wil and the team will sort it out no questions
    Thanks everyone at bay Repco

    Debbie

    DebbieHervey Bay

    • 2 reviews

    Can fix almost any problem

    published

    I recently took my car here for a strange noise and wobble from the back or my car when I tried to take passengers. The staff were quick to discover the issue and contacted me to get my approval for the work to be done. Within a couple of hours the job was completed. The men who work here are friendly and approachable and never make me feel inferior about my lack of knowledge in car maintenance. Their prices are very reasonable.

    David

    DavidMelbourne

    My experience was not good

    published

    Pathetic customer service &lazy port Hedland

    published

    I had ask for a quote on getting all my brake pads done they accidentally under quoted me $600 total then they did the fronts but not the rear pads and tried to charge me $540. I demanded they do the job properly and do the rears properly for the quoted price. They huffed and puffed nastily and did it then told me I suddenly and mysteriously had a broken master cylinder brake issue which sounded very dodgy and they treated me really lousy. Promise you they are as corrupt as they come !!! They caused me a lot of grief especially [name removed]!!!!’

    Sam

    SamAdelaide

    • Verified customer

    Complete rip Off and criminal negligence

    published
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    Bad customer service

    published

    Try to book my car in,the receptionist was so disgusting the way she spoke to me. I still can’t believe the lady did not want my service. I will never go there again . 238 new ham Mount Gravatt. What is wrong with the younger people, is it because I am a older person .

    Allan

    AllanMy gambier

    Repco service or lack there of Katherine Nt.

    published

    Had a service on my bt50 on my way around Australia charged $600 pulled the air cleaner out in front of the salesman at the Katherine Repco store so he could witness the fact the air cleaner element had not been removed & cleaned or replaced as I requested. It was still full of dirt so I replaced it myself with a new one tang the service centre to inform them I was not happy they hung up... great service not!!! Best stay away from this service agent they give the rest of the team a bad name

    Vech

    VechCanberra

    small request for service but a big rip off

    published

    Took my flat battery (Exide N70ZZLMF) in to HARRY'S AUTO CARE BELCONNEN ACT for a long charge as it has not been used lately.I came back 3 days later to pick it up, mechanic said it was flat and not holding charge, I should get a warranty replacement, When I got home to take it out of the boot I spilt battery acid on my pants and the battery had been tampered with with open seal between the lid and main body showing screw driver marks.The battery is a sealed unit and is suppose to be maintenance free as the label indicates.I went back to show the mechanic who bluntly denied everything.I know that when I dropped off the battery there was no leakage or any damage to the casing.

    Truth

    Truth

    • 4 reviews
    • 4 likes

    Reliable service

    published

    I took my car to Ingleburn Repco on Lancaster street and the guys were professional from the very start and, in the right sense of the term. They fixed my car's AC and also detected an additional problem my usual service guy hadn't picked up or hadn't bothered to alert us on. So happy with their service!

    Mark and Bernie

    Mark and BernieSafety Beach

    • 2 reviews

    Attention to detail. Friendly service

    published

    I have had my Saab Aero and Honda motorcycle log book serviced at Dromana Repco. Always friendly. Confident work performed to standard at reasonable cost. Will provide loan cars or drop you off when leaving vehicle.
    Happy to recommend.

    Lincoln

    LincolnGreater Melbourne (Outer), VIC

    • 5 reviews
    • Verified customer

    Auto Service Centre, Narre Warren. Very happy, great service.

    published

    I have been having my cars serviced by these guys for about 5 years now and have been very happy with the service. They are friendly, knowledgable and trustworthy. I have always been happy with their workmanship and they never come up with bogus work that needs doing like some have been known to do. They give me a heads up on things that are coming up, and when I ask will estimate costs for those items and how long before they need doing. I would happily recommend them to others. In fact I have and my boss now has them service his cars too.

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    Why try fix a car they know nothing about!

    published

    Quoted $665 For a repco brand Radiator. "NOT" including installation.

    published

    That's a bit steep considering they start at $92 for the cheapest on the market and $375 for an original DENSO
    Ripco core more like it.

    BillW

    BillWIvanhoe

    Temby Auto Service, Eltham, Vic

    published

    I have nothing but praise for the cheerful, professional support and cost effective service from Andrew, Michelle and the Team. My '63 MK2 Jaguar has in their quality experienced hands and they go out of their way to source the necessary and often scarce parts, at no additional cost to me. I have no hesitation in recommending them to family and friends, who have appreciated my suggestion to try them out.

    Ian

    Ianmelbourne

    • 2 reviews

    Great Service from Temby Auto Eltham

    published

    Just picked up the 3rd car I have had serviced at Temby Auto Eltham, in the last 12 months. My son's Ford Typhoon, my mother in laws Focus and my Triumph TR6. The workmanship, communication to me and the level of care given to these 3 cars has been first class. The cost has been reasonable in all 3 cases and I wouldn't take my cars anywhere else. Thanks very much to Andrew, Michelle and the team at Temby Auto, for a job very well done.

    No Service

    published

    Ordered parts at Repco Kewdale on Monday morning was told it will be in the afternoon, waited 45min in the the store that afternoon to hear it not ordered. Re ordered it and call in on the Thursday afternoon and the wrong part was in. Will not call there again

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