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Poor customer service at reception
The lady working at reception was very rude and was not welcoming.
My car was meant to be finished between an hour to half a hour and it took longer. Once car was finished she did not call me I went there and it was done
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Been to Repco twice. Crap. Never will go again
Been twice. Once cooked my engine by Repco not plugging in the fan after the service, apparently this was my problem for not watching the guage. Then, another store 2 years later, doubled the bill from the quote, because their girl 'made a mistake", but i still had to pay. How was that my fault? Never, ever, trust Repco. Back to KTAS for me.
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Rude and didn’t want to help
My mum went in repco Marden Friday for new wiper arms and the manager said to go back sat as there is 30% discount and he said the guys will fit them with my permission.. so we just went there and didn’t want to fit them and were extremely rude.. one complained he had a sore finger with a bandaid on it.. so if u want great service GO ELSEWHERE.. they are useless.
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- Verified customer
Rip offs !! Absolutely disgusting
I towed my car in to repco mount gambier because it wouldnt start, they had it for 4 days and when i went to get it the technician said he had no idea what was wrong with it and that it started the following day, he told me if it doesn't start again then bring it back, i spoke to the manager to see how much i owed, he told me dont worry about it, next time it happens bring it in and they will sort it out then, 3 weeks later i get a bill for close to $300, thats outrages to plug a computer in and clear a few codes, I'll be writing a complaint to the dmv and would strongly recommend people do not go there.
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- Verified customer
Faulty car
Hi I have a VZ SS and would not start no more had it looked at by few mechanics and people nothing fixed it so I went down to Repco service centre in
Batemans bay say the mechanic told him just won’t start he ran tests and found the problem very quickly I was over the moon so it still needed work the fixed snapped bolts from the exhaust manifold relocated a vac hose on the motor couldn’t of asked for better so happy the reception lady’s are fantastic as well I would not even think of going anywhere else so if you need your car looked at ring them book it in Wil and the team will sort it out no questions
Thanks everyone at bay Repco
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DebbieHervey Bay
- 2 reviews
Can fix almost any problem
I recently took my car here for a strange noise and wobble from the back or my car when I tried to take passengers. The staff were quick to discover the issue and contacted me to get my approval for the work to be done. Within a couple of hours the job was completed. The men who work here are friendly and approachable and never make me feel inferior about my lack of knowledge in car maintenance. Their prices are very reasonable.
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DavidMelbourne
My experience was not good
My experience is about getting a roadworthy check done at Repco Agent, Temby Auto in Eltham Victoria. I received the quote of $195 for the check and paid in advance. After the first inspection I was told there were faults that needed fixing. Some were faulty, some were not.
I fixed the faulty issues and took the car back for the second inspection. But I was told that inspection failed because of 2 issues. The man said my headlights needed aiming. Also he said the front wheels needed an align. I told him that I had done those 2 items myself....Read more
He said that the work had to be done on a special machine or he would not issue the RWC certificate to me. He then asked for $89 to have each item done on his machines ($178) He showed me a printout from his front end machine that claimed my front wheels were pointing outward 3mm too much (the thickness of a matchstick) Although I have not worked as a mechanic for decades, I are a qualified mechanic. And I have never heard of the front end align being part of the RWC process. And in relation to the headlight aim, I had always thought it to be accepted to just align the lights against a wall. Anyway I was then handed another bill for $120 being for the second inspection. My past experiences was that the second inspection usually only took a short time and was built into the quoted price of the RWC. And if a garage charged for the second inspection it should have been mentioned when I first asked for the quote. But at that point of time I did not know what the official rules were. But the man did not stop there. He then said that because I had failed the second inspection that I would have to have a complete new inspection. He then said he would not charge me the full $195 for the new inspection but only charge $99 to cover the Vic Roads costs.Similar opinion? Write a review on ieatwords.com.au!
Pathetic customer service &lazy port Hedland
I had ask for a quote on getting all my brake pads done they accidentally under quoted me $600 total then they did the fronts but not the rear pads and tried to charge me $540. I demanded they do the job properly and do the rears properly for the quoted price. They huffed and puffed nastily and did it then told me I suddenly and mysteriously had a broken master cylinder brake issue which sounded very dodgy and they treated me really lousy. Promise you they are as corrupt as they come !!! They caused me a lot of grief especially [name removed]!!!!’
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SamAdelaide
- Verified customer
Complete rip Off and criminal negligence
Repco on number 1 Stanbel Rd, Salisbury Plain, SA 5109 kept my car for over two weeks.
They told me I would need a completely new ECU for my car as they could not find one in Adelaide, this is after two weeks of holding my car hostage on their premises, while I waited and waited patiently. The price of the new ECU was in the $1500 to $1700 range. After two long weeks, I decided it wasn't worth spending all that money on my car and I asked them I didn't want to go ahead with the job and that I wanted my car back. They still billed me $265 and...Read more
my car was not repaired. One year later after basically having my car parked in my driveway doing nothing I decided to try and find someone to see if I could repair her before I sent her to the car scrap yard in the sky. A mobile mechanic came over and fixed the problem within 5 minutes, no exaggeration. It was The time delay Relay switch not the ECU and the cost? $100 all up. Moral of this story is be careful who you take your car to and try to get multiple quotes if you can before you get your car repaired. I have suffered a lot mentally to get my car back on the road over the past year and it was all because of shonky people like Repco.Similar opinion? Write a review on ieatwords.com.au!
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Bad customer service
Try to book my car in,the receptionist was so disgusting the way she spoke to me. I still can’t believe the lady did not want my service. I will never go there again . 238 new ham Mount Gravatt. What is wrong with the younger people, is it because I am a older person .
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AllanMy gambier
Repco service or lack there of Katherine Nt.
Had a service on my bt50 on my way around Australia charged $600 pulled the air cleaner out in front of the salesman at the Katherine Repco store so he could witness the fact the air cleaner element had not been removed & cleaned or replaced as I requested. It was still full of dirt so I replaced it myself with a new one tang the service centre to inform them I was not happy they hung up... great service not!!! Best stay away from this service agent they give the rest of the team a bad name
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VechCanberra
small request for service but a big rip off
Took my flat battery (Exide N70ZZLMF) in to HARRY'S AUTO CARE BELCONNEN ACT for a long charge as it has not been used lately.I came back 3 days later to pick it up, mechanic said it was flat and not holding charge, I should get a warranty replacement, When I got home to take it out of the boot I spilt battery acid on my pants and the battery had been tampered with with open seal between the lid and main body showing screw driver marks.The battery is a sealed unit and is suppose to be maintenance free as the label indicates.I went back to show the mechanic who bluntly denied everything.I know that when I dropped off the battery there was no leakage or any damage to the casing.
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Truth
- 4 reviews
- 4 likes
Reliable service
I took my car to Ingleburn Repco on Lancaster street and the guys were professional from the very start and, in the right sense of the term. They fixed my car's AC and also detected an additional problem my usual service guy hadn't picked up or hadn't bothered to alert us on. So happy with their service!
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Mark and BernieSafety Beach
- 2 reviews
Attention to detail. Friendly service
I have had my Saab Aero and Honda motorcycle log book serviced at Dromana Repco. Always friendly. Confident work performed to standard at reasonable cost. Will provide loan cars or drop you off when leaving vehicle.
Happy to recommend.
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LincolnGreater Melbourne (Outer), VIC
- 5 reviews
- Verified customer
Auto Service Centre, Narre Warren. Very happy, great service.
I have been having my cars serviced by these guys for about 5 years now and have been very happy with the service. They are friendly, knowledgable and trustworthy. I have always been happy with their workmanship and they never come up with bogus work that needs doing like some have been known to do. They give me a heads up on things that are coming up, and when I ask will estimate costs for those items and how long before they need doing. I would happily recommend them to others. In fact I have and my boss now has them service his cars too.
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Why try fix a car they know nothing about!
00 Ford cougar.... They got $600 to put a fuel pump installed I supplied the pump the new filter for the pump i supplied. Well it didn't fit the new pump they said...... So the put the old filter back in which was 18 yrs old I drove it away for less than 100 km and the pump blew up it was clogged with dirt from the bottom of the tank. They had it for three day and they were telling me it wasn't the pump. I paid lube mobile and they fixed it in 2 dam hours.
As well as I paid them to fix my thermo fans cause it was overheating they turned t...Read more
he knob on the adjustable thermostat and charged me almost $200 for it I drove it for 3 days and the adjustable thermostat melted as there is a short somewhere in it. Dont ask Repco for a tissue cause they will hand you sand paper!!!!Similar opinion? Write a review on ieatwords.com.au!
Quoted $665 For a repco brand Radiator. "NOT" including installation.
That's a bit steep considering they start at $92 for the cheapest on the market and $375 for an original DENSO
Ripco core more like it.
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BillWIvanhoe
Temby Auto Service, Eltham, Vic
I have nothing but praise for the cheerful, professional support and cost effective service from Andrew, Michelle and the Team. My '63 MK2 Jaguar has in their quality experienced hands and they go out of their way to source the necessary and often scarce parts, at no additional cost to me. I have no hesitation in recommending them to family and friends, who have appreciated my suggestion to try them out.
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Ianmelbourne
- 2 reviews
Great Service from Temby Auto Eltham
Just picked up the 3rd car I have had serviced at Temby Auto Eltham, in the last 12 months. My son's Ford Typhoon, my mother in laws Focus and my Triumph TR6. The workmanship, communication to me and the level of care given to these 3 cars has been first class. The cost has been reasonable in all 3 cases and I wouldn't take my cars anywhere else. Thanks very much to Andrew, Michelle and the team at Temby Auto, for a job very well done.
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No Service
Ordered parts at Repco Kewdale on Monday morning was told it will be in the afternoon, waited 45min in the the store that afternoon to hear it not ordered. Re ordered it and call in on the Thursday afternoon and the wrong part was in. Will not call there again
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