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Reviews

4.7

238 reviews
5
(206)
4
(17)
3
(4)
2
(5)
1
(6)
  • Product Quality
    4.8 (109)
  • Return Claim MadeYes (5) · No (119)
  • Warranty Claim MadeYes (3) · No (121)
  • Product Appearance As advertised (95%) · Not as advertised (5%)
  • Shipping
    4.7 (95)
  • Customer Service
    5.0 (1)
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Reviewer Photos & Videos

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Cricket

CricketSouth East Queensland, QLD

  • 2 reviews

Awesome stools

published

We found the perfect outdoor quality stools from a great selection available. Online order with super fast delivery time with a courier. Very happy. And stools look great in place.

1 comment
Replica Furniture
Replica F.Replica Furniture

Thank you for the great review, glad to hear you're so happy with the stools, we look forward to helping you again in the future.

Riki

RikiGreat Southern, WA

fast delivery

published

Very happy with the product and ordering process. Decent quality for a replica, hard to pick it as a copy, loving lounging on my Barcelona 2 seater, speedy delivery but costly !!

2 comments
Replica Furniture
Replica F.Replica Furniture

Hi Riki, so pleased to hear you love your Replica Barcelona Lounge, a super stylish piece. Unfortunately delivery costs to regional WA are beyond our control, but we're glad at least it got to you quickly.

Riki
Riki

Appreciate the follow up and understand high delivery cost to regional WA.... Cheers

susieg

susieg

  • 2 reviews

Ordered one day, sitting on the order the next day.

published

I'm very happy with the online service. I ordered online and the chairs arrived the next day. They were well protected and easy to put together. I would like to know about extra rubbers but I haven't heard back.

1 comment
Replica Furniture
Replica F.Replica Furniture

Hi Susie, thank you for your review, we're glad to hear it went smoothly. We haven't been able to trace your enquiry about the extra rubbers, so please do get in touch, we would like to assist.

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Terrible product and service

published
1 comment
Replica Furniture
Replica F.Replica Furniture
Chris R

Chris RNortheast, VIC

  • 3 reviews

Cool Stools! - Super comfortable, very stable and look great.

published

As I live in country VIC and cant get into the showroom I called Replica Furniture before buying. The lady on the phone was really helpful and happy to assist me in choosing the right stool option for my kitchen she even sent me some photos of the stools from the showroom floor! Its great to find a business providing old fashion personal service in a digital age!
It was super easy to place the order online. Ordered my stools on Thursday night and had them on the Monday, I seriously couldn't believe our quick and efficient the whole process was. Thank-you Replica I will now be looking at some dining chairs!!

1 comment
Replica Furniture
Replica F.Replica Furniture
Karen

KarenSouth East Queensland, QLD

What I wanted

published

Wanted a coffee table and found exactly what I wanted. I ordered one day and it arrived the next. Amazing! The delivery charges very reasonable. It was easy to assemble.

1 comment
Replica Furniture
Replica F.Replica Furniture

Hi Karen, happy to hear it all went well - thank you for the great review! We look forward to doing the same in future - enjoy the coffee table.

Excellent service

published

All aspects of my purchase and delivery were excellent. My conversation with the showroom staff was very fruitful. The delivery personnel were very friendly and I was delighted with my choice.

1 comment
Replica Furniture
Replica F.Replica Furniture

Thank you for the lovely review - we're very pleased to hear you are happy with your choice. We do try to make it as easy as possible, and always welcome calls to answer any questions or help select the right item.

Trinh

TrinhPerth, WA

Faulty goods and non existent after sales service

published

Replacement chair pads

published

Only bought a small item on line. Delivery was prompt. Item is just what I ordered. Very happy to be able to buy this product. It was just chair pads for the Bertoia Chair.

1 comment
Replica Furniture
Replica F.Replica Furniture

Hi Karen, thank you for taking the time to review - we like to think we try our best whether an order is large or small! Hopefully we can help again in the future.

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NicP

NicP

  • 2 reviews
  • 1 like

Love the Noguchi replica coffee table

published

After another large online store ran out of stock of this table, I found it on Replica Furniture and it was delivered within 24 hours. The heavy glass was encased in a wooden pallet so in the absence of accompanying instructions and the help of a saw, we managed to assemble the table in about 30 mins. Happy with the end result.

1 comment
Replica Furniture
Replica F.Replica Furniture

Hi Nic, glad to hear you love your Replica Noguchi table, it is such an iconic piece. Sorry if the packaging was a bit of a challenge - but you can see why we take such care of it. Thank you for posting a review - enjoy!

Nathan

NathanGreater Melbourne (Inner), VIC

Happy customer

published

I was looking for a particular set of bar stools and finally found them on Replica Furniture. Very satisfied with everything from the online shopping experience to the product and to the delivery.

1 comment
Replica Furniture
Replica F.Replica Furniture

Hi Nathan, thank you for taking the time to post a great review, we do like to think we have one of the best ranges of bar stools around! We look forward to helping with future purchases.

Tony M.

Tony M.South East Queensland, QLD

Excellent Customer Service from Justine

published

I purchased 3 bar stools a few ago years and now wanted a 4th that would match the wood stain colour. I spoke to Justine who provided friendly first class service - very happy customer. The whole shopping experience was very easy and the delivery was exceptionally quick.

1 comment
Replica Furniture
Replica F.Replica Furniture

Hi Tony, always love to hear from a happy customer - thank you for posting the lovely review. As a small business we know how important customer service is and are always happy to have a chat and help where we can.

I cant believe how quick delivery was!

published

The product was exactly what I was looking for and was delivered within 24 hours interstate. It makes me question why I even bothered looking for dining chairs in physical stores at all. Will come straight to replica furniture next time

1 comment
Replica Furniture
Replica F.Replica Furniture

Hi Brooke, delighted to hear you were so happy with your Replica Furniture experience - thank you for sharing it. Enjoy your chairs, and we look forward to helping out next time.

Delivery next day

published

I ordered my chairs online and they were couried and delivered to my door the next day. I live in a regional country town and impressed they were delivered so quickly.

1 comment
Replica Furniture
Replica F.Replica Furniture

Hi Melissa, thank you for the positive feedback, we're glad to hear everything went so smoothly and hope you are enjoying your chairs.

sash

sashOcean grove

  • 4 reviews

Great furniture delivery issue

published

Very happy with the furniture I bought but the delivery guys left the daybed on a huge timber pallet. This cost me a to me additional $150 to dispose of. When I called office of replica they said they would get back to me. But first they suggested I dump it on the street! They never got back to me and so Ive had to pay a rubbish removal guy to get rid of it.

2 comments
Replica Furniture
Replica F.Replica Furniture
sash
sash

Not true. I was advised to leave in footpath so council could pick it up. Pickup of pallet was not organised as promised

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Replica DLM Sidetable

published

Amazing Range of products, quality of the product was excellent felt very sturdy and luxurious. Would definitely purchase from you guys again. Only issue was with the size of the product, as I expected it to be larger. Your measurements were spot on but it was me who expected it to be larger. It’s identical to the photos and identical to the real thing. Amazing!

1 comment
Replica Furniture
Replica F.Replica Furniture

Thanks Alex for taking the time to post a great review - we're glad to hear you are so pleased with the table. It looks great by the way!

Julie

JulieSydney, NSW

Excelkent

published

Excellent price and prompt and reasonable delivery charges
My order arrived very quickly and I am very happy with the quality
I would highly recommend Replica Furniture
My telephone contact was also very good

1 comment
Replica Furniture
Replica F.Replica Furniture

Hi Julie, thank you for taking the time to post a great review. We are delighted to hear we ticked so many boxes! Enjoy your furniture, and we look forward to helping again in the future.

Chloe

ChloeGreater Melbourne (Metropolitan), VIC

Happy customer

published

Well made and looks exactly like the photos online. Will be shopping more for future pieces. Very satisfied with my purchase. Only critique is maybe to offer the choice of removing the boxes they arrive in .

1 comment
Replica Furniture
Replica F.Replica Furniture

Hi Chloe, we love to hear from Happy Customers! Thank you for the lovely review, we look forward to helping with your future purchases.

Excellent customer service and products-the quickest delivery ever!

published

I was extremely happy with Replica Furniture. I put a delivery in for stools at 9pm and they arrived the next day! The website was easy to use, no problems. When my stools arrived, the design was perfect but I had made the wrong colour decision. I rang up straight away and they offered to do a direct swap for another colour the same day (I don't live far from warehouse) or whenever was convenient to me. I was really blown away by their efficiency and customer service. All of this was sorted in 24 hours and it was my mistake. I will be ordering from them again in the future. Very impressed.

1 comment
Replica Furniture
Replica F.Replica Furniture

Hi Jem, thank you so much for the lovely review! We're glad we could sort the colour out for you, always happy to have a chat or give any advice to help with choosing, it can be a bit daunting. We look forward to next time!

Quick and Easy to navigate

published

The website was very quick and easy to navigate. I found exactly what I wanted straight away. I received my "Elbow Chair" the next day. Overall the replica item mimics the original seamlessly and works with my room beautifully.

1 comment
Replica Furniture
Replica F.Replica Furniture

Hi Indy, good to hear you are so happy with everything. We are constantly tweaking and upgrading our website to make it as smooth and easy as possible. Enjoy the Elbow Chair - it is a lovely one, easy to see why it is such a favourite.

Page 3 of 12
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Questions & Answers

Marco

Marcoasked

Online store

Hi, we purchased 2 of your Eames replica lounge chairs and matching Ottomans a couple of years ago. We have been very happy with them until both seat buttons on mine popped off within 2 or 3 days of each other. I rang the store and was advised to seek an upholsterer. While this is undoubtedly good advice, we live in country Tasmania and I would prefer another solution. I know that the bona fide Herman Miller chairs seats slide off in some way, is there a diagram or some knowledge as to how your cushions are attached and how they can be disassembled to reattach the buttons, the chairs are still firm favourites,however, the lack of the buttons denigrates their looks a great deal.
Cheers,
Mark Jones

2 answers
Replica Furniture
Replica F.Replica Furniture

Hi Mark, thank you for getting in touch. If you could please email us at [email protected] we will be able to send you some information that should be helpful.
Kind regards,
The Replica Furniture Team

Marco
Marco

Hi, thank you I will do this.
Cheers,
Mark Jones

Steve

Steveasked

Replica Furniture

Hi there. I'm interested in the Hans Wegner Wishbone chairs (6) in Walnut/black. Your price is significantly cheaper than other suppliers. Do you offer warranty/guarantee ?
Thanks
Stephen

1 answer
Replica Furniture
Replica F.Replica Furniture

Hi Stephen.
Thanks for your message. We offer a 12 month warranty on all our products for domestic use including the Replica Hans Wegner Wishbone Chairs.
Please let us know if we can assist with anything further.
Kind regards
The Replica Furniture Team

Geraldine

Geraldineasked

Replica Furniture

Hi, Replica Hans Wegner Elbow Chair CH20 - Ash with White Seat. What material is the white seat made from? Can't see it mentioned in description.
Cheers, Geraldine

1 answer
Replica Furniture
Replica F.Replica Furniture

Hi Geraldine. Thanks for your inquiry. The seat is made is made of high quality PU (synthetic leather). The seat is extremely hard wearing making it suitable for both commercial and home use. Kind regards The Replica Furniture Team.

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